Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- SKU:
- 12238519
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the phenomenal sound quality and the comfortable, lightweight design that makes these headphones easy to wear for extended periods. Users also frequently highlight the impressive battery life and the convenient folding mechanism that enhances portability. While the vast majority of feedback is positive, a small number of users noted that the ear cups can trap heat during use and expressed a desire for a higher maximum volume.
This summary was generated by AI based on customer reviews.
Sound great, not built well
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound amazing but have an all-plastic build. If that changes your mind, get the QuietComfort Ultra Gen 2 with metal hinges. If not, these are still really nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi brandonsri,
Thank you for sharing your thoughts on the Sony WH-1000XM6. We are glad to hear you think they sound amazing, and we appreciate your feedback regarding the build materials and design preferences compared to other options on the market.
Thanks for choosing Sony.
Best regards,
Eliab
Too sensitive to damage and water
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pair of headphones exceeded all of my expectations other than the fact that it is super sensitive to everything it can easily be damaged by the smallest thing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BUDDYB,
We are so sorry to hear that you feel your new headphones are too sensitive and prone to damage, as we design our products to balance lightweight comfort with durable daily performance. To help protect your device, we recommend storing them inside their dedicated carrying case whenever they are not in use, avoiding exposure to moisture or extreme temperatures, and gently handling the folding hinges and touch sensors.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little expensive, but excelente for travel and noise cancelations. But, I'll recommend to not fall at sleep while you use it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulianG,
It makes us really happy to hear that your WH-1000XM6 headphones have become an essential travel companion for you. We take great pride in our industry-leading noise cancellation, and we're glad it’s helping you find some peace and quiet on the go! Your humorous advice about not falling asleep in them gave us a good laugh—while they are designed for all-day comfort with that new wider headband, we certainly want you to wake up feeling refreshed and ready for your destination.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Sony Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very good but I would not consider it exceptional. I was actually a little disappointed when one considers the price. Overall, I think it is very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, KirkM!
Thank you for taking the time to share your review.
It is most rewarding to hear that you find the sound quality of your WH-1000XM6 to be very good overall.
We appreciate your honesty regarding the price and performance.
To get that exceptional sound you’re looking for, we recommend using the "Equalizer" settings in the Sony | Sound Connect app to manually boost the Clear Bass or adjust the highs to your liking.
It’s a pleasure having you as a Sony customer!
Best regards,
Estefany
- Pros mentioned:Comfort
THE BEST
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The BEST headphone I have used so far. And its very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SirajudeenR,
Thank you for choosing Sony!
We're honored to hear that the WH1000XM6 headphones stand out as the best you’ve used so far and that they offer great comfort. Your feedback encourages us to keep delivering quality and comfort in our products.
Best regards,
-Fred
- Pros mentioned:Sound quality
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones for mowing. Noise cancellation works great. It’s easy to make phone calls
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tristan,
It brings us great satisfaction to hear that the noise cancellation of your WH-1000XM6 is making your yard work so much more enjoyable by blocking out the engine noise. Since you use them while being active outdoors, we recommend regularly wiping down the ear pads with a soft, dry cloth to keep the materials in top condition after a long day of mowing.
Thank you for choosing Sony to be your companion even during the toughest tasks!
Regards,
Dominick
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones.Sounds great and noise canceling is good too.Much greater range than previous pair of Sony headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Jonnycat4!
We are so glad to hear your WH-1000XM6 is hitting the mark! It’s awesome that you’re noticing that improved wireless range compared to your previous pair—we know how important it is to be able to move around your home or office without missing a beat.
Welcome to the next generation of Sony sound!
Best regards,
Gus, Sony Social Media Team
AWESOME
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter is on the spectrum and it’s been hard to find noise canceling headphones that work well for her. These are her favorite BY FAR!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JILLB,
It brings us great satisfaction to hear that the WH-1000XM6 headphones are making such a positive difference for your daughter! Designing industry leading noise cancellation is all about creating a peaceful, comfortable space where anyone can tune out overwhelming sensory distractions and truly relax into their favorite sounds.
We really appreciate you being part of the Sony family.
Regards,
Dominick
- Pros mentioned:Sound quality
Best headphones in the MARKET
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I had the sony whx 4 they were the best ones over beats and earbuds. The noise cancelation in the New whx6 are revolutionary. I feel like im in the tv show wearing these headphones. Watching movies got 10 times better do it for you. When you out these on the world is yours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrCryptoG,
We're so happy to hear that your new WH-1000XM6 headphones are exceeding your expectations and that you're experiencing the world of immersive audio! It's fantastic to know you're feeling a revolutionary difference, and that they're making your movie-watching experience so much better.
The feeling of being "in the TV show" is exactly what we strive for, and it's all thanks to our next-generation technology. A standout feature of the WH-1000XM6 is the upgraded HD Noise Cancelling Processor QN3. This new processor, combined with a 12-microphone system, works to fine-tune and optimize the noise cancellation in real time, making distractions virtually disappear.
Thanks for choosing Sony, have a phenomenal day!
DiegoV
- Pros mentioned:Comfort
Good for music lovers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fit insanely well and are comfortable to wear for long durations tho you can’t really lay down with them unless you’re flat on your back. The EQ settings are really great for a customizable listening experience too! All in all well worth the money, I’m happy with my upgrade
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexisB,
Thank you so much for the 5-star review! We couldn't be happier to hear that you're enjoying the comfort and customizable listening experience with the WH-1000XM6 headphones. It's awesome to know that the EQ settings are helping you get the perfect sound for your needs.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Sony review
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great Sound. The quality of bass is pretty strong especially with the customization of the EQ. Pretty decent for the gym wouldn’t recommend for running but for lifting weights is definitely great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielH,
We are thrilled to hear you’re enjoying the powerful bass and custom EQ features of your new WH-1000XM6 headphones! It is great to know they are performing well during your lifting sessions. We appreciate your feedback regarding their use for running and will certainly share this with our product team as we continue to refine the fit and stability for all types of athletes.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
The ones to buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding headphones on the market right now. Would 100% recommend and would be even more worth it on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KobyW,
We are thrilled to hear that you are enjoying the sound quality of your new WH-1000XM6 headphones! It is great to know that you are finding them to be a top-tier listening experience and would recommend them to others.
Thanks for choosing Sony.
Best regards,
Eliab
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re great headphones, I wish that they had a wider range of support for audio codex like APTX etc. The head band is a bit tight as well, I dont have a very big head. The material also makes your ears sweat. I would wait for a sale before purchasing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DvantaeT,
We are truly heartened to learn that you are enjoying the great performance of your new headphones. We deeply appreciate your feedback regarding the codec support, headband fit, and ear cup materials, as insights like yours help us continually improve our products.
We really appreciate you being part of the Sony family.
Regards,
Dominick
- Pros mentioned:Sound quality
Great all around
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphone!!! Great sound quality!! Worth the money!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the glowing review, MonikaS!
We are thrilled to hear that the WH-1000XM6 is delivering the sound quality you expected and that they were worth the investment. Enjoy the music!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Great noise canceling, and battery life.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones for the gym, battery is phenomenal. Anc is best in class.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the awesome feedback, Sneaky!
We are so glad to hear the battery life is phenomenal for your gym sessions and that the noise cancellation is treating you right.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Headphones..
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using them for a little under a year. The sound is good. The noise cancellation works extremely well. I recently developed a knocking noise in my left speaker and I’m working on getting that fixed but overall they’re a great set of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerriyonneG,
We are very glad to hear that you have been enjoying the sound quality and industry-leading noise cancellation of your WH-1000XM6 over the past year! We are sorry to hear about the knocking noise you've experienced in the left speaker, as we take great pride in our build quality. We are pleased to know you are already working on getting that addressed; if you need any further assistance or guidance through our official support channels to ensure your headphones are back to peak performance, please don't hesitate to reach out.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony.
Regards,
Dominick
Auh-mazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic bang for the buck! Took less than 10 minutes to get the product and get out the door. Which is important for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonG,
We are thrilled to hear you had such a seamless in-store experience and love your new WH-1000XM6 headphones. We know how valuable your time is, so getting you checked out and on your way quickly is always a priority.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Battery life
great battery + sound, some manufacture defects
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones and the battery life is amazing. Used it for 5 days without needing to charge. The noise cancel seems to be the same as the xm5 didn't notice much of a difference. The headphones can rotate so the cuffs are pointing in which is better than the xm5 because there were times when it would accidentally start tapping and playing a song or whatever. I like how they still give the option to use a jack if wired is your thing or you can't charge it but want to still use them. The issue's I've had seem to be more from the manufacturing. I had to return it after a week because the headphones had a consistent crackling sound and when I checked online I saw this was a common issue. The second pair i got I hear white noise occasionally which I was told are the microphones adjusting for noise cancelling. My second set also had issues with the different NC levels with the left side letting in more noise than the right. I've heard it's due to possible dust and debris which Is weird because I've only had this second pair for a week and kept it in the case. Might have to return this one too as I can't seem to fix the NC leaking on the left ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MustaphaC,
Thanks so much for reaching out and sharing your experience with the WH-1000XM6 headphones.
We appreciate you sharing your thoughts on the new features. It's great to hear you're enjoying the improved swivel design and the flexible connectivity options. We're also glad the battery life is living up to your expectations!
However, we're really sorry to hear you've had so many issues. That's definitely not the experience we want for our customers.
For the white noise and noise-canceling issues, here are a few things we can try.
1. Restart your headphones.
2. Reset the headphones to factory settings. You can find the steps here: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001863305.html
3. Update the firmware: Make sure your headphones are running the latest firmware version through the Sony | Sound Connect app.
If none of those steps work and you're still having trouble, we strongly recommend you to contact our support team for assistance at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products and for your thoughtful input.
Sincerely,
Estefany
- Pros mentioned:Sound quality
GREATEST NOISE-CANCELING HEADPHONES EVER!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can't ask for better noise-canceling headphones! The noise-canceling is such art, and even the built-in 360 Cinematic audio is actually off the hook! I highly recommend this to people that are sensitive to noises, and to help those to relax!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankMignona, thank you so much for your amazing feedback! We're elated to hear that the noise cancelling on the Sony - WH1000XM6 has made such a powerful impression, it truly is a blend of technology and art. It's great to know that the 360 Reality Audio also delivered that immersive experience you were hoping for. And we're really glad these headphones are helping you relax and find peace in noisy environments. Thank you for choosing Sony! Regards, -Dominick
- Pros mentioned:Sound quality
Sony Stands Tall!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall Sony XM6 stands equally besides Bose Ultra Headphones. Features of Sony indubitably beats the Bose apps, due to its robust equalizer, immersive sound, and a bit better noise cancelling technically. I would recommend Sony, if you like touch control features (though a bit finicky) at time than button controls in Bose.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RockBB,
Thank you very much for taking the time to share your feedback on the WH-1000XM6 headphones!
We are very glad to hear that you appreciate the robust equalizer settings and the immersive sound quality, along with the great performance of our noise canceling features. Our goal is always to deliver an outstanding listening experience.
We also appreciate your note regarding the touch controls—that's valuable feedback that helps us improve feature versions of the product. Thank you for choosing Sony and enjoy your immersive audio!
Regards,
Dominick