Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- SKU:
- 12238519
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the phenomenal sound quality and the comfortable, lightweight design that makes these headphones easy to wear for extended periods. Users also frequently highlight the impressive battery life and the convenient folding mechanism that enhances portability. While the vast majority of feedback is positive, a small number of users noted that the ear cups can trap heat during use and expressed a desire for a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Superb Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly comfortable to wear with excellent ANC features that you can turn on and off. Wear these daily and absolutely love them. Some how Sony improved on the 1000XM5s!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello John,
Thank you for choosing Sony!
It's a true pleasure to hear that the WH1000XM6 offers you outstanding comfort and flexible ANC features that enhance your daily listening. We're grateful for your loyalty and delighted that the improvements have made a positive difference for you. Thank you for sharing your enthusiasm!
Best regards,
-Fred
- Pros mentioned:Sound quality
Great sound quality, but hinge falls short
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, but still some issues with hinge mechanism. After about 12 months of using, the "stopper" on the headband broke with normal use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoelB,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience you have experienced with the hinge mechanism on your WH-1000XM6 headphones. We understand how frustrating this can be after regular use. Please note that the warranty typically covers software malfunctions such as power, audio, and charging issues, but physical damage like this is unfortunately not covered, even if unintentional. We recommend checking with a local electronic repair center, as they may be able to assist in restoring your headphones. Should you be interested in exploring our latest products, please visit our website at https://electronics.sony.com/. We will also share your feedback with our dedicated team as we continue to improve our products.
Best regards,
-Fred
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use for the GYM and the noise cancelention is amazing, sounds good and also looks good I love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ESTEFANYC!
Thanks for your feedback! It's great to hear that the noise canceling, sound quality, and design of the WH-1000XM6 are hitting all the right notes for you.
We appreciate you choosing Sony!
Kind regards,
Estefany
Sounds really good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use for the GYM and the noise cancelention is amazing, sounds good and also looks good I love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ESTEFANYC,
Thank you for choosing Sony!
We're excited to hear that you're enjoying your WH1000XM6 headphones at the gym! It's wonderful to know the noise cancellation enhances your workout experience and that you're pleased with both the sound quality and design. Your enthusiasm truly motivates us to continue delivering products that blend performance and style. Thank you for sharing your positive experience!
Best regards,
-Fred
- Pros mentioned:Sound quality
The best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think these headphones have the best combination of sound and noise cancelling of any I've tried. The Bose are also very good, but these seem just a bit better to me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff,
That is excellent feedback! We are thrilled to hear that you feel the WH-1000XM6 headphones offer the best combination of sound quality and noise canceling performance compared to others you have tried. We strive to lead in both areas, and we appreciate you choosing our product.
Thanks for choosing Sony.
Best regards, Eliab
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using it everyday, comfortable good noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MIKET!
Thank you so much for the feedback! We are really happy to hear that you use your WH-1000XM6 headphones every single day and find them so comfortable while blocking out the world around you.
These headphones feature an upgraded processor that fine-tunes your sound in real time. They also have an extra long battery life of up to 30 hours and fold up perfectly into a smaller case for easy travel.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're not bad regarding sound quality, but when you want headphones and want to blast your music and don't want others to be able to hear what you're listing to, these aren't it. They're good tho I recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FranciscoZ!
We are thrilled to hear that you're recommending the WH-1000XM6 headphones and that the sound quality is hitting the mark for you.
We really appreciate the honest heads-up regarding the sound leakage at higher volumes, it's feedback like this that helps us keep improving.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Sony - headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They look elegant and so far they have great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EMILYN!
Thank you for sharing your thoughts with us!
It is fantastic to know that you find the WH-1000XM6 so elegant and that the sound has been great for you so far.
The WH-1000XM6 features our most advanced Auto NC Optimizer to date, which automatically adjusts noise canceling based on your environment. These headphones also offer ultra clear call quality through precise voice pickup technology.
We appreciate you choosing Sony!
Best regards,
Estefany
The sound is amazing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I deducted a point because my son is on his 3rd pair this year. The headband is weak on these and the ones with the good headband are twive as much
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaC,
We are very sorry to hear about the ongoing headband durability issues your son has experienced, and we completely understand your frustration. To help prevent future wear, we recommend storing them in their dedicated carrying case and avoiding over-stretching the band. For further assistance with repairs or warranty options, please visit our official support page at https://www.sony.com/electronics/support.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used to have the xm4's so have liked the noise canceling of Sony but these are a huge improvement. They don't suck on phone call and the touch pad actually work both issues I had with the xm4's. If you need headphones get these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juan,
Thank you for the 5-star review! We're so happy to hear that your new WH-1000XM6 headphones are a huge improvement over the WH-1000XM4. It's fantastic that you're noticing a big difference in both the noise cancellation and the touch controls, as those were key areas of focus for us.
The enhanced performance, especially for phone calls and the touch controls, is thanks to a major upgrade in the core technology. The WH-1000XM6 features the new HD Noise Canceling Processor QN3, which is seven times faster than its predecessor and utilizes 12 microphones—1.5 times more than the previous model. This new processor and microphone system work together in real-time to more effectively block out unwanted sounds and isolate your voice for crystal-clear calls, making a noticeable difference in your daily use.
Thanks for choosing Sony, have an excellent day!
DiegoV
Excelente
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise canceling and quality audio, the fitment and compatibility with device's
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EduardoReyes!
Thanks so much for sharing your feedback with us! It is fantastic to know that you are loving the excellent noise cancellation and high quality audio, while finding the fit and device compatibility seamless for your daily listening.
The WH-1000XM6 features our advanced HD Noise Canceling Processor, high resolution audio capability, and a comfortable design built to keep you connected to all your devices.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Best headphones i’ve ever had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Improvement over the xm5’s which i dodnt think could get better. Much more options for customizing your listening experience and feels strong on the new hinge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosueL,
We're thrilled that you are experiencing the improvements firsthand, especially with the enhanced customization options in the app and the strong, updated design. It's our goal to keep refining what makes the 1000X series the best.
Thanks for choosing Sony.
Best regards, Eliab
Amazing sound
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound quality bose and apple has no comparison
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the review, REINHARDQ!
We are really glad to hear the WH-1000XM6 is delivering the best sound quality.
Thank you for choosing Sony.
Best regards, Gus, Sony Social Media Team
Great choice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I looked at reviews to help me decide which headphones to purchase and when I went into Beatbuy to try them on I fell in love great purchase with helpful features
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SUSANA,
We are delighted to hear that your hands-on experience at the store helped you discover why the WH-1000XM6 headphones are the perfect choice for you. We take great pride in designing intuitive features that make daily listening more immersive and enjoyable. Thank you for choosing Sony for your personal audio experience.
Regards,
Dominick
- Pros mentioned:Battery life, Comfort
Amazing Features, Below Average Sonic Performance
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] These headphones were a massive letdown. The soundstage feels super small and cramped, the mids are super weak, the bass is largely absent, and the treble does not stick out of the texture at all. And adjusting the EQ just makes things worse, like if I increase the treble it sticks out as it should but it sounds thin and strained. Increasing the bass overdrives it by quite a bit and it sounds boomy and like I’m listening underwater. I showed them to a few other of my audiophile friends and we all came to the same conclusion. My AirPods Pro 2 have a larger, more full soundstage. My Arctis Nova Pro Wireless’ (yes it is a very different headset) sound worlds more full and precise. Now, as the title says, the features are awesome. They are super comfortable, the battery is plenty big, the dual connections was super convenient, the swipes are intuitive and easy to use. But they just don’t sound good at all. If these were ~$150 then maybe, but for $450?? No way.
No, I would not recommend this to a friend Sony 1000XM6
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are aesthetically pleasing to look at and sound amazing. I recently lost a pair of headphones in Tokyo and needed a replacement quick. I did allot of research on Youtube and the XM6’s were highly regarded, which made my decision allot easier. These feel great on my head and over my ears. The noise cancelling function on these headlhones is excellent for the type of environments I’m engaged in. I’m sfill learning about the XM6’s functionality, but for now I’m really happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JoshuaC!
We are so glad that the WH-1000XM6 could step in as a worthy replacement after your trip to Tokyo! It’s great to hear that all that research paid off and that you're finding them both aesthetically pleasing and comfortable for long-term wear.
The improved noise cancellation is a big part of what makes this generation special, so we're thrilled it's helping you stay focused in your daily environments. Since you're still exploring all the new features, you’re in for a treat as you discover how the enhanced AI processing adapts to your surroundings even better than before. Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Perfect sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best noise-cancelling headphones I have owned. Literally had to remove them to hear someone talking to me. I used them on the plane and while visiting my family so I could listen in the morning without disturbing anyone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BRENDAH,
We are excited to hear that these are the best noise-cancelling headphones you have ever owned. It is wonderful to know that the silence is powerful enough to completely isolate your audio, and that the headphones are giving you the flexibility to enjoy your morning listening without disturbing your family or anyone else on your travels.
Thank you for making Sony your go-to companion for peaceful, premium travel and listening.
Best regards,
Dominick
- Pros mentioned:Sound quality
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome cancellation noise. I recommend using it when you travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, AlejandroE!
We’re thrilled to hear that the "awesome" noise cancellation on your WH-1000XM6 is hitting the mark for you! There’s nothing like finding that perfect peace and quiet while traveling, and we designed these headphones to be the ultimate companion for those long flights and commutes.
Thank you for choosing Sony and for the high recommendation!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Perfect purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a perfect blend of powerful noise cancellation and high-quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RAJESHD,
We are thrilled to hear that you are enjoying the perfect balance of sound quality and noise cancellation on your new WH-1000XM6 headphones! It is great to know they are meeting your expectations for a high-quality listening experience.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Really Great Sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is just awesome. I like the controls the app gives you, but out of the box these sound amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lostin,
We are elated to hear that the sound quality of your WH-1000XM6 has blown you away right from the first listen!
Our engineers worked tirelessly to ensure these headphones provide an awesome signature sound straight out of the box, but we are so glad you are also exploring the Sony | Headphones Connect app. The app is the perfect way to truly personalize your experience, whether you're fine-tuning the Equalizer to your specific taste or optimizing the industry-leading Noise Canceling for your environment. It’s great to know that the combination of our hardware and software is hitting all the right notes for you.
Thank you for choosing Sony and for allowing us to be the soundtrack to your day.
Best regards,
Dominick