Customer Ratings & Reviews

Hi GonzaloS,

We are ecstatic to learn that your WH-1000XM6 headphones are making such a positive difference during your time on the road!

We know that a trucking environment presents unique challenges, which is why we’ve equipped the XM6 with our most powerful hardware yet: the HD Noise Canceling Processor QN3. Combined with a total of 12 microphones, this system is designed to identify and cancel out the low-frequency roar of a truck engine with incredible speed and precision. We are thrilled that the "great" audio quality is helping you enjoy your favorite tracks and stay focused on the miles ahead.

Thank you for trusting Sony to be your reliable companion on every journey.

Best regards,
Dominick

Hello Ryan,

Thank you for choosing Sony!

It brings us great joy to hear that you appreciate the improved hinge design and the great sound quality of the WH1000XM6 headphones. We’re delighted that the premium feel of the product stands out for you. Your positive feedback inspires us to continue delivering innovative and high-quality audio experiences.

Best regards,
-Fred

Hello KyleR,

Thank you for choosing Sony!

We couldn't be happier to hear that you are enjoying the great sound quality and impressive noise cancelling features of the WH1000XM6 headphones. Your appreciation encourages us to continue innovating and delivering exceptional audio experiences. We're grateful for your support and hope these headphones enhance your listening moments every day.

Best regards,
-Fred

Thank you for the detailed feedback, DANIELM.

We are glad to hear that you are enjoying the overall experience with your headphones, though we understand that comfort can be quite personal. We want our gear to feel just right for everyone, so we are passing your notes about the ear cup cushion along to our engineering team to consider for future designs.

Thank you for choosing Sony.

Best regards, Gus, Sony Social Media Team

Hi Ganamdo,

We feel privileged to know that these headphones have lived up to the hype for you and that you're enjoying such an immersive listening experience! It’s wonderful to hear that you’re able to truly "sink into" your music. The WH-1000XM6 is specifically designed for that level of immersion, featuring our most advanced HD Noise Canceling Processor QN3, which is seven times faster than previous generations to block out even more distraction. Plus, the new foldable design makes it easier than ever to bring that studio-quality sound with you wherever you go.

Thank you for trusting Sony.

Best regards,
Dominick

Thank you for your fantastic review, Dironb!

We are absolutely thrilled to hear how much you are enjoying the WH-1000XM6 headphones! It’s incredibly rewarding to know that you are experiencing "Top notch sound and immersion" and that the quality is living up to your expectations. We especially appreciate you highlighting how the scene setting creates the perfect focused environment for "pulling up to the gym and getting started." That seamless, high-quality transition from the outside world to your workout is exactly what we strive for!

Thank you again for choosing Sony to elevate your daily routine!

Best regards, Gus, Sony Social Media Team

Hi GaryP,

It brings us great satisfaction to hear that the WH-1000XM6 is delivering such an excellent experience across your music, gaming, and movies. We designed these to be versatile for all types of entertainment, and we are glad the noise canceling is performing so well for you.

Thank you for making Sony part of your daily listening.

Regards,
Dominick

Thank you for the great review, JacksonG!

We’re glad to hear the WH-1000XM6 is the perfect companion for your office work, gaming, and travels. It’s awesome to know the noise canceling is making a difference wherever you go!

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Tea

Hi RonnyG
Thank you for sharing your experience with the WH-1000XM6 headphones! We are immensely pleased to hear that our noise canceling worked so well for you on your flight.

Thank you for putting your trust in Sony!
Warm regards,
Estefany

Hello TechFinGaming,

Thank you for choosing Sony!

We couldn't be happier to hear that the WH-1000XM6 headphones are delivering exceptional quality and comfort for you. It means a lot to us that they have become an essential part of your listening experience. Your straightforward recommendation is truly appreciated!

Best regards,
-Fred

Thank you for the wonderful review, WilberS!

We are absolutely delighted to hear that you are enjoying the excellent technology of your WH-1000XM6 headphones.

It's fantastic that you are benefiting from the superior call quality and that our industry-leading noise cancellation is effectively isolating both your environment and the person you're speaking to, allowing for perfectly clear conversations.

Thanks for choosing Sony!

Best regards,
Gus, Sony Social Media Team

Thank you so much for taking the time to share your experience with the WH-1000XM6, Alex. Your feedback is incredibly valuable and helps us improve.

We’re glad to hear you’re enjoying the sound quality and finding the customizable bass and advanced noise cancellation features meeting your expectations. The portability is something many of our users love as well, and we’re happy that stands out for you.

We’re sorry to hear the fit isn’t as comfortable as you’d hoped, especially compared to your previous Bose headphones. The WH-1000XM6 uses new, softer synthetic leather and padding designed to improve comfort and acoustic isolation. However, we know fit and comfort are very personal, and some users might find the headband or earcups a bit snug out of the box. The padding can soften a bit over time, but if you continue experiencing discomfort, adjustable sliders and rotating earcups may help you find a more relaxed fit. If it doesn’t improve, our support team is happy to assist with tips or explore options.

Regarding price, we understand your expectations. The WH-1000XM6 is packed with the latest audio processing, adaptive sound controls, and industry-leading noise cancellation, but we recognize value is more than features—it’s about your overall experience. We’re always working to balance new technology and premium materials with the best value for our customers.

If you have specific feedback or ideas on how we could improve comfort or better meet your expectations, please share them with us. Your input directly shapes future updates and designs.

Thank you again for your insights and for being part of our community.

Best regards,
Gus
Sony Social Media Team

Hi MatthewB,

We are delighted to hear that you are enjoying the comfort, sound quality, and noise-canceling performance of your new headphones.

Thanks for choosing Sony.

Best regards,
Eliab

Hi LennonP,

We are beyond pleased to hear that you are loving your Sony WH-1000XM6 headphones! While we understand they are an investment, we are committed to engineering best-in-class features like the great noise cancellation and exceptional sound quality and bass you noted. Thank you for recognizing the value and performance!

We really appreciate you being part of the Sony family!

Best regards,
Dominick

Hello SageSal,

Thank you for choosing Sony!

We couldn't be happier to hear that you’re enjoying the excellent sound quality and impressive noise cancellation of the WH-1000XM6 headphones. It means a lot to us to know our product is making a positive difference in your listening experience. Thank you for your kind words!

Best regards,
-Fred

Thank you for your absolutely epic review, RebekahQ!

We are thrilled to hear that you consider the WH-1000XM6 to be "best in class." It's rewarding to know that you are enjoying the combination of the very sleek design and the exquisite sound quality.

It's the highest compliment when a customer loves a product enough to buy a second pair! Thank you for choosing Sony for both you and your husband.

Best regards, Gus, Sony Social Media Team

Thank you for sharing your fantastic feedback, JonathanK!

We are absolutely thrilled to hear that you are enjoying the great sound quality and exceptional ANC on your new WH-1000XM6 headphones! Delivering a premium, immersive listening experience is our top priority.

We certainly understand your point regarding integration with your iPhone. While Apple's proprietary ecosystem offers unique, seamless integration with AirPods, we've designed the WH-1000XM6 to offer superior audio quality and world-class noise canceling across all operating systems.

Thank you again for choosing Sony for your audio upgrade!

Best regards, Gus, Sony Social Media Team

Hi MorganW!
Thank you for your feedback! It is fantastic to know that you are pleased with your upgrade to the WH-1000XM6 headphones. We are delighted to hear that the sound quality has exceeded your expectations right from the start.
With features like industry-leading noise cancellation and an impressive battery life, these headphones are designed to elevate your listening experience even further.

Thanks for choosing Sony!
Best regards,
Estefany

Hello DisplayName,

Thank you for choosing Sony!

We’re thrilled to hear that you’re enjoying your new WH-1000XM6 headphones and that the noise cancelling and audio quality have exceeded your expectations. It’s great to know the wait was worth it, and we’re glad you’re part of the Sony family.

Best regards,
-Fred

Hi Juddr,

We're so glad to hear that. Thank you for rating your Sony headphones 5 stars! The noise cancellation you highlighted really showcases just how immersive your listening experience can be, and it's wonderful that the transparency mode feels so natural to you. Your feedback about hearing nothing from the outside world—and yet having the option to let life in when needed—captures what makes these headphones truly special.

Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.