Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- SKU:
- 12238519
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the phenomenal sound quality and the comfortable, lightweight design that makes these headphones easy to wear for extended periods. Users also frequently highlight the impressive battery life and the convenient folding mechanism that enhances portability. While the vast majority of feedback is positive, a small number of users noted that the ear cups can trap heat during use and expressed a desire for a higher maximum volume.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sound good. Decent app. Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty nice headphones but a little too expensive for my liking.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback and for choosing the WH-1000XM6, MichaelD. We're glad to hear you like the product. We understand that price is an important factor, and we strive to deliver premium features and advanced technology to provide an exceptional listening experience. We appreciate your comments and will share them with our team for future consideration.
Best regards,
Gus
Sony Social Media Team
wh-1000xm4 still the best for DRUMMERS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for these cans but just like the xm5's they disappointed me (from a drummer's standpoint). Too boomy on the lows when hitting the floor tom and other low end instruments. It looks like I'll be using my trusty old wh-1000xm4's for the next 3 years. If it wasn't $450 I might keep them around for other purposes, but the price alone is ridiculous, as is all the other brands.
No, I would not recommend this to a friendGreat headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones ive ever had. I had the XM4s and I thought their ANC were top tier until I upgraded to these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TayA,
We are thrilled to hear that the Sony WH-1000XM6 headphones are one of the best you've ever owned!
It’s incredibly rewarding to know that you've noticed the significant leap in performance, especially coming from the excellent XM4s. We put a lot of focus into improving the Active Noise Cancellation (ANC) to deliver a truly unparalleled listening experience, and your feedback confirms we achieved that goal.
Thank you for sharing your experience and for being a loyal Sony customer!
Regards,
Dominick
Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them! They are great sound and will be perfect for my upcoming trips.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HaliC,
Thank you for choosing Sony!
It brings us great joy to hear that the WH-1000XM6 headphones provide great sound and will be the perfect companion for your upcoming trips. We’re glad they can enhance your travel experience with quality audio and comfort.
Best regards,
-Fred
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift for my son, he loves them. Had previous model and says these are by far better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SNL062989,
Thank you for choosing Sony!
We couldn't be happier to hear that your son loves the WH1000XM6 headphones and that he finds them an improvement over the previous model. It means a lot to us to be part of such special moments, like gifting something that truly enhances the listening experience.
Best regards,
-Fred
2nd pair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love these headphones. clear and bright. the spacial audio is very nice as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SterlingS,
We are thrilled to hear you are loving the clear, bright sound of your new WH-1000XM6! It’s great to know you're enjoying the return of the foldable design and the immersive experience provided by the new 360 Reality Audio Upmix and head tracking features.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Sounds are great, mic is not good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound in these headphones are great. However, the mic, isn’t great. I have been on calls with people from my iPhone and I have had complaints about not hearing me at all and when I have connected it to my computer, people complained that I sound far away. Also it seems to cut off while on the phone it would switch over to the iPhone speaker on its own, without me doing anything. And I don’t what it is about those headphones, but they drain my iPhone battery so bad! I only listen to music on it mainly and by noon it’s already down to 65% after starting the morning around 9:30am at 100%. So despite the new mic system, I can’t recommend these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Nick,
Thanks for the review and the detailed explanation on the issues. We are very sorry to hear about the inconveniences encountered, and we will be more than glad to help you out.
For both computer and phone issues, a simple but effective step is to perform a reset or initialization of the headphones. This can resolve various connection and performance glitches by returning the headphones to their factory settings and clearing all pairing information. You can find more information and the steps on how to complete the troubleshooting steps on the following link: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001856788.html
We hope this helps. In case the problem persists, we highly recommend reaching to our Technical Support team at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones. They will be able to assist further.
Thanks for the patience, and for considering Sony products.
DiegoV
Blue tooth headphone by Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new Bluetooth Sony Headphones are working perfectly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jimbo38special,
We are elated to hear that your new headphones are delivering a flawless performance. There is nothing quite like the seamless connection and immersive sound of the XM6 series to transform your daily listening into a world-class experience. Thank you for choosing Sony to be the soundtrack to your day.
Best regards,
Dominick
Satisfactory, not outstanding.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a dedicated listening device for my new television as a curtesy to my neighbors with whom I share thin walls. Personally I prefer the sound from Apple air pods but they had a connecting problem with my tv. Also, the pressure from the Sony headphones is uncomfortable after about an hour of wearing the device. It is therefore, for me, a minimally satisfactory solution for my needs. Others, I am sure, will have more positive things to say about these headphones.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Displayname,
We’re sorry to hear that the fit and sound profile aren’t meeting your expectations. For the comfort issue, we recommend adjusting the headband slider to ensure the earcups are centered over your ears, which can help redistribute the clamping pressure. Regarding the audio, you can use the "Equalizer" settings in the Sony | Headphones Connect app to customize the sound to better match the profile you prefer.
Thanks for choosing Sony.
Best regards,
Eliab
Sony M6 headphones are fantastic ...but!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were phenomenal...But (always a but) the connection to attach to external audio did not function properly. I connected wire on plane but could only get left side and subsequently I got no audio on plane or even when connected to job computer. No audio. Crazy but true. This happened May 24,2025 and upon returning to office post flight.
I would recommend this to a friendOutstanding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an outstanding product. I would highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Memory,
We’re thrilled to hear you’re enjoying your WH-1000XM6 headphones! We take great pride in our noise-canceling technology, and it’s wonderful to know they’ve earned your recommendation.
Thanks for choosing Sony.
Best regards,
Eliab
Good quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good for studying! It almost doesn't trespass the sound from outside.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, HeyshaG!
We are so glad to hear that your new headphones are helping you stay focused while studying. It is awesome that the noise canceling is doing such a great job of keeping the outside world quiet so you can get into the zone.
Good luck with your studies and thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
They are really nice
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I really liked them perfect for commuting and enjoying music
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alisyed,
We are thrilled to hear that you are enjoying the premium sound and noise cancellation of your WH-1000XM6 headphones, especially during your daily commute. It’s great to know they’ve become a perfect companion for your music!
Thanks for choosing Sony.
Best regards,
Eliab
Happy son with new headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my son and he loves them! Just wish I could transfer the perks to him.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeatherNH,
It’s a true pleasure to hear that your son is so happy with his new WH-1000XM6! Choosing a gift for someone else can be a challenge, but you certainly picked a standout for high-quality audio.
We designed the WH-1000XM6 to be the ultimate companion for focus and enjoyment, featuring our most advanced noise cancellation yet to tune out distractions. Whether he is using them for studying, commuting, or simply losing himself in his favorite music, the refined comfort and long battery life ensure he can stay immersed all day. We are honored to be the brand behind such a special gift.
Thank you for trusting Sony.
Regards,
Dominick
Great for the gym
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit for the gym does not slide off side functions are exceptional good
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, user183226!
We are glad to hear that the WH-1000XM6 is working out great for your gym sessions! It is awesome to know that you are finding the fit secure and that the side functions are helping you stay focused on your workout.
Thank you for choosing Sony and for sharing your recommendation!
Best regards,
Gus, Sony Social Media Team
Best version yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had every sony wh series headphone and these solve a lot of the issues of previous ones. Still the best out there and better the the xm5s.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John,
Thanks for sharing your experience as a long-time Sony WH series user!
It's incredibly rewarding to hear that the XM6 headphones are solving past issues and that you find them to be the best out there, even surpassing the XM5s. We're always striving to innovate, and your feedback confirms our efforts.
Thanks for continue choosing Sony!
Sincerely,
Jenn.
Almost perfect.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only gripe, material shows and holds fingerprint and skin oils, looks funky the moment you handle them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
It is great to hear that overall you are satisfied with your Sony WH-1000XM6 headphones!
We appreciate you taking the time to share your feedback regarding the material and the visibility of fingerprints and oils. We continuously strive to improve our design and material choices, and we will certainly pass this specific note along to our product team for consideration in future models.
Thank you again for the 5-star rating and for choosing Sony.
Regards,
Dominick
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have all of the xm series and these are easily the best of the bunch, they take the best of the xm-4 and the xm-5’s and combine them, excellent headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JohnnyD, thank you very much for this fantastic review! It brings us great satisfaction to hear that the WH1000XM6 are being recognized as our best headphones released to date! Taking the best features from their predecessors – the XM4 and XM5 – and elevating them to the next level! Thanks for continue choosing Sony, we really appreciate your loyalty! Sincerely, -Jenn.
- Pros mentioned:Sound quality
Wanted to love, ended up returning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s unfortunate that the impressive audio quality of this headset is held back by uncomfortable, heat-retaining ear pads and annoying touch controls.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing this thoughtful feedback on the WH-1000XM6, KFN3. We’re glad to hear you found the audio quality impressive, as delivering outstanding sound is a key goal for this series.
Regarding the concerns about comfort and ear pad heat retention: over-ear designs like the WH-1000XM6 are engineered to provide effective noise cancellation and immersive sound, which can sometimes result in warmer ear pads during extended use. User experiences with comfort can vary, and your comment is valuable for us as we continue to refine our design. We recommend taking short breaks during long listening sessions, which can help manage warmth and maintain comfort.
On the topic of touch controls, the WH-1000XM6 introduces advanced touch functionalities—including swipe and tap gestures—intended to offer intuitive control. We understand they may not suit all usage preferences, and your feedback is important for future improvements. If you encounter any reliability issues with these controls, please ensure your headset’s firmware is updated and consider customizing settings via the Headphones Connect app, which may improve the usability for your specific needs.
Your feedback will be shared with our product team for future development, as we are committed to enhancing both the listening experience and overall user comfort. Thanks for considering Sony.
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound qualityCons mentioned:Heat dissipation
Top tier noise reduction and Sony sound!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had Sony’s noise cancelling headphone before. I have used a couple units that I think would be considered direct competitors to this pair, but I think this one is unique enough to stand on its own without comparisons. The packaging is what I would expect in 2025, all paper, with a cool curved cover, I was able to open the box, take everything out and drop it all in the recycling. That’s the way it should be. Inside the box, you’ll find the lovely, compact case for the XM6 that has a little pocket for your cords and is also color-matched, classy. The headphone’s finishes feel quite nice and the hardware all feels sturdy- except for what I thought was too much twisting or flex on the headband. Right has a little red dot and left has blue, so easy, classic. The padding on the headband and earcups is quite soft, yet firm enough that they don’t break down under compression. The outer finish likes to catch little marks every time I let the cups touch each other, but the little marks wipe off easily. I have a big head, so it’s often a gamble when ordering headphones that I have not been into the store to try on. This time I did not need to worry about fit; they go right on and seem to have more room for larger head people or letting the headband rest around your neck when you are not listening. The fit is not like any other over-ears I’ve worn. They fit very close on the ears, the fabric touches on mine, but it’s not noticeable. The headband has an arc to it and the whole array sits close on the ears and head. It seems the twist/flex on the headband is helpful for fitting the cans, adding a little more adjustment flexibility. There is very little inertia that might make them feel insecure when turning your head or walking. These headphones as well as their direct competitors are not waterproof in any way. The noise cancellation relies on microphones positioned around the outside of the earcups to listen to sound around you so it can apply “opposite” sounds, so your ears never hear most of the environmental noise around you. I can still hear incidental noises and voices, alarms, car horns, crosswalk signals… all the things you need to hear to be safe – the noise cancellation weeds out so much traffic noise it’s amazing. I was also amazed at how much background noise is just always present even when we think it’s quiet. Connectivity is excellent, I have had no trouble pairing or operating the headphones with Windows 11, Windows 10, an iPhone 16, iPhone 12 Pro, iPad, Android, and my Mac with no trouble at all. The sound quality is right there with what I would expect from Sony’s flagship headphones. First things first, to get the absolute best sound quality, I installed the app and went to the “System” section to disable “Connect to 2 devices simultaneously” – this allows the headphones Bluetooth radio run at it’s maximum bitrate. When I’m connected to 2 devices, the sound is very good, completely acceptable. When connected to just 1 device, there is a clear improvement in detail and airiness. With multipoint enabled, I did find some extremely demanding tracks like Florence & The Machine’s “Spectrum” will quickly show why the convenience of multipoint does have a cost in sound quality. Rumbling bass in Battlefield 2042, precision spatial positioning in movies and shows sounds great using the Cinema setting. When listening to “wall of sound” sort of songs, I found the exterior noise level does affect the sound quality- as the noise cancellation is working very hard, but this has only shown itself a couple of times. It’s quite well controlled and better than a big name competitor I’ve used. On reading about the 360 Reality surround feature, I thought I might be able to use it with any audio, but it seems to be limited to a few apps you have to install and use the content in there to enable the 360 Reality. I skipped it, I don’t need my new headphones to come with another monthly bill. Using the XM6 for a very long time, I will notice pressure points on the back of the earcups, but a little bit of adjustment of the headband toward the front or back of my head will make that better. I didn’t find them to be particularly hot to wear, but they are the warmest of the ones I’ve tried (they’re all hot). The Sony XM6 is my new daily driver, there are so many features and customizations with the app that these headphones are able to fill all of my needs with one pair. Recommended.
I would recommend this to a friend