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Customer reviews

Rating 4.7 out of 5 stars with 1103 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,103 reviews
  • Rated 5 out of 5 stars

    Best Headphones of 2025.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new headphones, Audio Quality Battery Life Comfort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Luis,

      Thank you for choosing Sony!

      We're elated to hear that your wife loves her new WH1000XM6 headphones. It’s wonderful to know the audio quality, battery life, and comfort are all making a positive impact. We truly appreciate your feedback and hope she continues to enjoy an exceptional listening experience.

      Best regards,
      -Fred Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Premium performance at a premium price

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People are going to complain about the price and they are correct the price is substantial. With that said, they are hundred percent worth it. You get class leading noise canceling and comfort with very decent sound out of the box that can be tuned in the incredible app to be almost perfect for any listening preference. The included case is very well made, and the magnetic latch is genius because it allows easy and fast access to the headphones. The only problem I have is a nitpick, and that is the build quality is a slight downgrade when compared to other headphones like the bose qc ultra and sonos ace, but the xm6's still feel decent just not as premium. So, if you want the overall best everyday headphones, the xm6's are currently unmatched in the current headphone landscape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony XM6 headphones and I love them. The noise cancellation is great, the sound is clear with strong bass, and the battery lasts all day. The only downside is that sometimes they randomly turn off even when they’re not dead.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, GloriaM!

      We are absolutely thrilled to hear that your new WH-1000XM6 is delivering the clear sound, strong bass, and top-tier noise cancellation you expect from Sony. It’s wonderful to know the battery life is keeping up with your daily routine! We are sorry to hear about the random power-offs, but this is often just a setting called "Automatic Power Off" that can be adjusted in the Sony | Headphones Connect app to keep them on even when they don't detect movement.

      If that doesn't solve it, please reach out to us at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones so we can make sure your experience is 100% seamless. Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound! Does not hurt my ear and long lasting battery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DRose,

      We are ecstatic to learn that you are enjoying the sound quality and comfort of your new headphones. We know how important a long-lasting battery and a comfortable fit are for all-day listening, so it is wonderful to hear that the WH-1000XM6 is meeting those needs perfectly.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Comfortable with great ANC and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones provide excellent ANC and great sound. I recently used them on several long flights and they were comfortable. Battery life is excellent and the controls are easy to learn & use. Recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChiGuy,

      Thank you for sharing this wonderful review!

      We're thrilled to hear that the WH-1000XM6 headphones have provided such an excellent experience for you. It's great to know that the ANC, great sound, and excellent battery life made your long flights more comfortable—Your recommendation means a lot to us!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried all types of headphones, and these are the best when combining sound, comfort, and noise cancellation. The LDAC codec lets you listen to HD quality music with almost any Android phone. If you have an iPhone, there is a small adapter you can buy on Amazon from Questyle.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarylD,

      It’s rewarding to hear that after testing various models, you have found our latest flagship headphones to be the ultimate benchmark for audio, comfort, and silence!

      To achieve this level of performance, we integrated the all-new HD Noise Canceling Processor QN3, which operates seven times faster than its predecessor to optimize 12 individual microphones in real-time. This processing power ensures that our industry-leading noise cancellation adapts instantly to your environment, while the carbon fiber composite 30mm drivers deliver the studio-quality precision that audiophiles expect. We are also glad you mentioned the LDAC support; by allowing for a transmission rate of 990 kbps, we ensure that High-Resolution Audio is preserved wirelessly, giving you the richest possible soundscape regardless of your device.

      Thank you for choosing Sony and for sharing your helpful setup tips with the community!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Totally worth it. So convenient with the case, and charge life is so good! I also love that they don’t fall off easily but it doesn’t squish my head they’re really comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AriaB!
      It brings us great joy to hear how much you’re liking your WH-1000XM6 headphones!
      The long battery life, snug fit and handy case definitely make things easier for everyday use. Plus, features like noise canceling and touch controls are designed to help you focus on what matters most: your music or calls, all with max comfort.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Me and my big head :D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a very large head, and I have to say that these fit me excellently. The sound really vibrates in my ears and in my soul as well. Turning off noise cancellation proved to be a little bit troublesome, but overall it was easy. I am thinking of getting the white one as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Ezren!

      We are so glad to hear that the fit is perfect for you and that the sound quality is resonating so deeply—there’s nothing quite like music that hits you in the soul! We appreciate your feedback regarding the noise-canceling controls. While we aim for a seamless experience, hearing about these small hurdles helps us refine our future updates.

      A second pair in white would definitely be a stylish addition to your collection! We’re thrilled to have you as part of the Sony family.
      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Carlitoway

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones wireless i love the they fit the sound is perfect and easy to connect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanP,
      Thanks so much for taking the time to share your feedback on the WH-1000XM6 headphones!
      It brings us great joy to hear that they are one of the best wireless headphones you've experienced and that you love the fit, the perfect sound, and the easy connection process.

      Thank you for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Xm6 1000% best headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and very clear audio and best for someone that wants a portable headphones And that have a excellent battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BradR,

      Thank you for choosing Sony!

      It brings us great joy to hear that you’re enjoying the amazing quality and clear audio of the WH1000XM6. We truly appreciate you highlighting its portability and excellent battery life—features we worked hard to perfect for your convenience. Thank you for sharing your experience and for choosing our headphones!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Couldn't be happier!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing! The fact that they're so light and carry a punchy sound make them even more awesome. I was going back and forth between this and the apple airpod Max's but they were too heavy and didn't have a deeper bass compared to the Sony's. I got them for my wife as I still use my XM4's. I can say sound wise it isn't a huge upgrade from the XM4's but they've upgraded the noise cancellation and the sidetone feature drastically. Solid buy nonetheless and my wife loves it which is the most important thing as a husband haha

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AhmedM,

      Thanks for this fantastic and insightful review of the WH-1000XM6 headphones!

      We're thrilled to hear you and your wife are enjoying the amazing sound and the lightweight design, and it's great to know that the punchy bass delivers what you're looking for.

      It's especially valuable to get feedback from a dedicated fan of the XM4s. We're glad to hear that you've noticed the upgrades to the noise cancellation and the sidetone feature!

      The most important thing is that your wife loves them. Thanks again for being a loyal customer and for sharing your experience!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise canceling headphones. Sound quality is top tier. Battery life is long lasting. Very comfortable to wear, would definitely recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HenryS,

      Thank you for choosing Sony!

      It’s rewarding to hear that you appreciate the WH1000XM6’s exceptional noise canceling, top-tier sound quality, long-lasting battery life, and comfort. Thank you for your recommendation and for sharing your positive feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Noise cancellation exceptional. Very good quality. Enclosure very good quality. Connectivity easy to the iPhone. Good battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JJoseph,

      We're so glad to hear that. Thank you for sharing your fantastic 5-star rating and for highlighting the exceptional sound, noise cancellation, and overall quality of your Sony headphones. It's especially wonderful to know the premium enclosure and seamless iPhone connectivity have made your experience even better, along with the impressive battery life.

      Thank you for choosing Sony—wishing you a brilliant day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    The best headphones just keep on getting better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light , compact , good for travel , long life battery . stay with me in long trips on one charge , wonderful noise cancellation . watch out you will be screaming to the person next to you without noticing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kero,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality, Noise Cancelling and more features! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Very satisfied with these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and impressive noise cancellation. Great fit on the head, and battery life is on par with the previous XM5s. The background music and cinema features are a great listening experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian!
      Thank you for your feedback! It brings us great joy to hear that you appreciate the excellent sound quality and impressive noise cancellation of the WH-1000XM6. We're also glad to know that you find the fit comfortable and the battery life comparable to the previous XM5s.
      Additionally, the background music and cinema features truly enhance your listening experience, making it even more enjoyable!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat headphones I have ever put on. They're comfortable to wear, battery life is amazing and have excellent sound quality. These are a must if you travel a lot or just want some premium headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Abraham,

      Thanks for choosing Sony!

      It's wonderful to hear that the WH1000XM6 headphones have left such a positive impression on you! Your appreciation for their exceptional comfort, outstanding battery life, and superb sound quality is truly inspiring. We're thrilled that they've become your preferred choice for both travel and premium listening at home. Thank you for sharing your experience, and we hope you enjoy every moment with your WH1000XM6 headphones!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great update

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the x3 and upgraded. Better fit, quality, and battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maverick8x8,

      We are thrilled to hear that the upgrade from your XM3 has been such a success. It’s great to know that the new foldable design, improved battery life, and refined fit on the WH-1000XM6 are hitting the mark for you.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Ni e sound canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Light weight. Feel good comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidM,

      We are very glad to hear that you are finding the WH1000XM6 so comfortable and lightweight. Delivering awesome sound quality in a design that feels good for long-term wear is exactly what we aimed for with this model.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound. The way it fits around the ears. Easy to fold and store away. Not flimsy well made.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for that fantastic review, Chrome!

      We're thrilled to hear that you love the whole package of the WH-1000XM6 headphones, especially the combination of great sound and exceptional comfort.

      We specifically brought back the folding design to make them easy to travel with, and it’s wonderful to know you appreciate the well-made and sturdy feel.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Best headphones ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones after doing a bit of research. I had high hopes for them, but still not fully expecting what I would recieve. I tried them on and was instantly blown away by their noise cancellation and other features such as hand over ear which makes it easy to hear others around you. The way you can raise the volume or skip songs. Its all swiping makes it so much easier than buttons that can break. They are so comfortable I never get tired wearing them and I wear them all day at school or when I workout. 10/10 product worth the money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marco,

      Thank you for choosing Sony!

      We're elated to hear that you are so impressed with your WH1000XM6 headphones! It’s wonderful to know the noise cancellation and convenient features like the hand-over-ear function and swipe controls have exceeded your expectations. Comfort is key, and we're glad these headphones keep you comfortable all day long, whether at school or working out. Thank you for sharing your positive experience and for your 10/10 rating—your feedback means a lot to us!

      Best regards,
      -Fred Sony_US