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Customer reviews

Rating 4.7 out of 5 stars with 1103 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,103 reviews
  • Rated 5 out of 5 stars

    Great all around wireless headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and near perfect ANC. I got them specifically for airline travel and they did not disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonA,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WH1000XM6 provided excellent sound quality and effective active noise cancellation, enhancing your airline travel experience. We appreciate you taking the time to share your positive feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great noise canceling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because my roommates are regularly practicing in my house and it does a great job with noise canceling Only thing is the app has a feature to connect to two devices which it automatically changes the output to one device which can be strange at times

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron,

      We are glad to hear the noise canceling is helping you! You can manage or disable the automatic device switching by visiting the "System" tab in the Sony | Sound Connect app and adjusting your Multipoint Connection settings.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Audio quality and ANC so gooood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had thr xm4 and the xm6's did not expect the audio quality and the active noise cancelling to be better than the xm4

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryan,

      Thank you for being a loyal Sony fan! We're thrilled to hear that the WH-1000XM6 exceeded your expectations, especially coming from a great pair like the XM4.

      It’s awesome to know that the improvements in audio clarity and noise-canceling performance are making a real difference in your listening experience.

      Thank you for choosing Sony, one more time!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones in the market, no competition.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, DevanshG!

      We are committed to delivering audio innovation and a premium listening experience, and your enthusiasm is wonderful validation of that effort.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good and seems to be best on the market right now or on par with the Airpods Max. Only issue is that the spatial audio is not very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lvhotelier! Thank you for sharing your experience with the WH1000XM6 headphones. We truly appreciate your recognition of them as one of the best headphones available today, especially due to their exceptional sound quality. Your feedback on the spatial audio is invaluable to us, and we welcome any suggestions for improvement! Thanks for choosing Sony! Sincerely, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. They fit well and do the job I bought them for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdrianneC,

      We couldn't be happier to hear that you find the WH-1000XM6 to be a good product! We are thrilled that they fit well and are successfully meeting the needs you purchased them for. Thank you for your review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Best Headphones out right now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of high quality headphones and the XM6 is one of the best in the market. It does a really good job of blocking out most of the noise in a loud environment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickW,

      That's fantastic to hear! It's truly rewarding when our premium headphones make such a significant difference in your listening experience. The WH-1000XM6 is designed to provide industry-leading noise cancellation, especially in challenging environments, so we're thrilled it's living up to that promise for you. Enjoy your high-quality audio!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    They’re perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend recommended these to me. Noise canceling, Music sounds great, easy to set up and use the app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Omar,

      Thank you for choosing Sony!

      We're excited to hear that you love your new WH1000XM6 headphones! We're glad the noise canceling and music quality are excellent, and that you found the setup and app intuitive thanks to your friend's recommendation. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ANC is the best I've ever tried. I fly a lot and this cancels out almost 100% of ambient noises which makes flying wayyyy more enjoyable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drj5011,

      Thanks for sharing your experience with the WH-1000XM5 headphones! It's fantastic to hear the Active Noise Cancelling is making such a difference for you, especially during flights.

      We're so glad that they are living up to their reputation and making your travels more enjoyable.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 4 out of 5 stars

    Heavy, but VERY Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pair readily with bluetooth devices and have great sound. They are a tad heavy, and make my ears tender after a couple of hours. GREAT battery life and fast recharging.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Bridgejumper!

      We are glad you are enjoying the great sound, easy Bluetooth pairing, and fast recharging on your WH-1000XM6. We appreciate the feedback regarding the weight and ear comfort during long listening sessions, as it helps us improve our future designs.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the last XM5 the ANC is undeniably better but not by much and it doesn’t justify it’s price. For someone like me who wants the best it isn’t a horrible idea but still a bad deal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonsterCat,

      We feel privileged to know that as someone who settles for nothing but the finest gear, you’ve chosen our latest flagship for your collection. While we realize the investment is significant, we are glad the refinements in our noise-silencing technology are providing you with that edge in performance you've been searching for.

      Thank you for trusting Sony to stay at the forefront of your audio experience.

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Great Noise Canceling!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Noise Canceling. Was on an airplane and it removed almost all noises. Volume isn't great as they don't get as loud as I'd like.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rearrangio,

      We are glad to hear that the noise-canceling performance of your WH-1000XM6 made your flight more enjoyable!

      Regarding the volume, we recommend checking the Sony | Sound Connect app to ensure the "Volume Lightning" or "Equalizer" settings are not limiting your output. Additionally, please ensure your source device's volume limit settings are adjusted to your preference.

      Thanks for choosing Sony.

      Best regards, 
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with amazing sound isolation and sound. Clamping force is a bit high. Great once loosened a bit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndyJ,

      Thank you for your feedback! We're thrilled to hear that the sound quality and noise isolation are meeting your expectations.

      Regarding the fit, the initial clamping force is designed to ensure a consistent acoustic seal for the best noise-canceling performance. You'll find that with regular use, the headband will naturally adjust and relax to the width of your head for a more personalized, comfortable fit.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best noise Canceling headphones

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is top tier with the comfort of the headphones letting me wear them for hours at the gym and on the plane.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi STEVENR, thanks for the review!
      It brings us great joy to hear that your WH-1000XM6 provides the high end sound and comfort you need for travel and workouts.

      This model includes Speak-to-Chat technology, which automatically pauses your music when you start a conversation and a refined, lightweight headband that reduces pressure for those extralong listening sessions.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Headphone Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very clear and the noise cancelation is the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, GarrettM!

      We are absolutely thrilled to hear how much you are enjoying the WH-1000XM6 headphones! It's incredibly rewarding to know that you find the sound to be very clear and that the noise cancellation is "the best." We take great pride in delivering that industry-leading audio clarity and quiet focus.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Top 3 Best Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, quality sound, levels, and performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TopCat1,

      That's fantastic to hear! The WH-1000XM6 headphones are designed to deliver exceptional audio quality and performance, featuring a powerful processor and a high-rigidity carbon fiber dome driver unit. We are thrilled you are enjoying the quality sound, levels, and overall performance, especially in the striking Midnight Blue color.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    Sony Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good but I would not consider it exceptional. I was actually a little disappointed when one considers the price. Overall, I think it is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, KirkM!
      Thank you for taking the time to share your review.

      It is most rewarding to hear that you find the sound quality of your WH-1000XM6 to be very good overall.
      We appreciate your honesty regarding the price and performance.

      To get that exceptional sound you’re looking for, we recommend using the "Equalizer" settings in the Sony | Sound Connect app to manually boost the Clear Bass or adjust the highs to your liking.

      It’s a pleasure having you as a Sony customer!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    #1 headphones on the market for Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth headphones I’ve ever had and the touch pad is very responsive for volume and skipping songs or pausing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, VisualEyez!

      We’re thrilled to hear these are the best Bluetooth headphones you’ve owned! It’s great to know the touch controls on the WH-1000XM6 are making it easy for you to manage your music and volume on the fly.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony noise cancelling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Bose fan but decided to make a switch. Glad I did. They are great. Better noise canceling and terrific sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elon,

      We are ecstatic to learn that your switch to the Sony WH-1000XM6 has been such a rewarding experience.

      It is a significant compliment to have a long-time audio enthusiast join us, and we are glad that our industry-leading noise cancellation and sound signature have stood out to you. We strive to push the boundaries of acoustic engineering, so knowing that you are finding the clarity and immersion superior is truly rewarding for us.

      We really appreciate you being part of the Sony family and choosing us for your premium listening journey.

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Can be stolen easily/no gps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't have GPS or any way to track it, so my first pair was stolen at the gym I go to and there's no way to track it, plus these aren't as comfortable as the previous version, in terms of sound and noise cancellation they are incredible, I would give them a 9/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SamirR,

      Thanks for the review. We are sorry to hear about what happened with your first pair. We can definitely take the information in consideration for future references, as we understand how that could help customer in the future. However, we're very glad to hear that when it comes to sound and noise cancellation, you find them incredible. That's a testament to the core performance we aim for.

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US