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Customer Ratings & Reviews

Your price for this item is $398.00
The comparable value price is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 933 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality, comfortable fit, and long-lasting battery life of the WH-1000XM6 headphones. Many appreciate the portability, lightweight design, and connectivity features. Some customers have mentioned concerns about heat around the ears, volume levels, and ear cup size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 933 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    These are amazing headphones!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece has been researching what would be the best overhead heaphones and stumbled upon the xm series. She decided to wait a year until these ones came out and brought them. Not only is the noice canceling fantastic, but so is is the ambient sound mode for when she commutes by foot and bus. The sound quality is phenomenal and theyre so easy to use with the app. Oh and the battery lasts days even with hours of use. Shes only charged them about 4 times, theyve never died, and shes had them for 2 months. I have yet to see her without them on!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keeks,

      We're ecstatic to learn that your niece is loving her Sony headphones and making the most of everything they offer! Thank you so much for the outstanding 5-star rating—it truly means the world. The WH-1000XM6 stands out for its remarkable noise canceling, immersive ambient sound mode, and exceptional battery life, making it a perfect companion whether commuting or relaxing. It's fantastic to know the app makes it even simpler to use and enjoy great sound every day.

      Thank you for choosing Sony—wishing you an amazing day!
      DiegoV. Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Wh1000xm6 review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, good fitting, great equalizer customization options via the sony connect app. the battery is undoubtedly the champion among headsets even in a premium range. Hopefully the hinges last long enough to warrant the purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, RishabhK!

      We are so pleased to hear that you love the sound, great fit, and equalizer customization options on your new WH-1000XM6 headphones. It's especially rewarding to know that you find the battery life to be a champion, as we designed these headphones for long-lasting, uninterrupted listening. We are confident that the hinges will hold up well to frequent use.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat headphones I have ever put on. They're comfortable to wear, battery life is amazing and have excellent sound quality. These are a must if you travel a lot or just want some premium headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Abraham,

      Thanks for choosing Sony!

      It's wonderful to hear that the WH1000XM6 headphones have left such a positive impression on you! Your appreciation for their exceptional comfort, outstanding battery life, and superb sound quality is truly inspiring. We're thrilled that they've become your preferred choice for both travel and premium listening at home. Thank you for sharing your experience, and we hope you enjoy every moment with your WH1000XM6 headphones!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very satisfied with these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and impressive noise cancellation. Great fit on the head, and battery life is on par with the previous XM5s. The background music and cinema features are a great listening experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian!
      Thank you for your feedback! It brings us great joy to hear that you appreciate the excellent sound quality and impressive noise cancellation of the WH-1000XM6. We're also glad to know that you find the fit comfortable and the battery life comparable to the previous XM5s.
      Additionally, the background music and cinema features truly enhance your listening experience, making it even more enjoyable!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best Pair Of Headphones On The Market Right Now!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best pairs of headphones I have ever worn, the noise-cancellation on them are superb, the haptics to control what I want to do on them are very easy to use. The best part of it all is the long battery life paired with the amazing sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MohammedR!

      We are thrilled to hear you’re loving your new WH-1000XM6 headphones! It’s great to know that the noise-cancellation, easy-to-use touch controls, and long battery life are all coming together to give you a premium experience.

      Enjoy that amazing sound quality and thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony XM6 Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my headphones, amazing noise canceling quality, super comfortable, the battery life is outstanding, the connectivity is quick, and they look so sleek. My husband and I got matching ones! I got the silver ones & he got the blue ones. He loves his too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeslieG!
      Thank you for sharing your experience with the WH-1000XM6 headphones. We are delighted to hear that both you and your husband are enjoying them!

      We appreciate your support and hope you continue to enjoy your Sony headphones!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Best headphones on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did it again! Best headphones on the market so far. They are lightweight, very soft, good-sounding and with outstanding Noise Cancellation. Excellent choice for a noisy environment or office.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SergeyP,

      Thank you for choosing Sony!

      We're beyond pleased to hear your positive feedback about the Sony WH1000XM6 headphones! It's fantastic to know that you find them lightweight, comfortable, and with exceptional sound quality and noise cancellation. We're glad that they have exceeded your expectations, especially in noisy environments or offices. It’s rewarding to hear that our product has positively impacted your experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    1000xm6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to upgrade from my xm3s and xm6 did not disappoint. Loved the noise cancellation on this. The clamping force feels strong in the initial days but when I used it for a couple of days, I grew accustomed to the force and now it feels so comfortable. The cafe mode is something that I am using on a regular basis and that just sets the mood while working. Also got a chance to do a bit of gaming (valorant) and it passed with flying colors. Would highly recommend if someone is coming from xm3s or xm4s. And for the people with xm5s (maybe suffering from hinge issues) I kind of feel the hinge here is good, no signs of breaking.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cenzer,

      Thanks for the fantastic 5-star review of your new WH1000XM6 headphones! We're absolutely thrilled to hear they were a successful upgrade from your previous models and that you're loving the noise cancellation.

      Thank you for choosing Sony. We hope you continue to enjoy the premium sound and smart
      features of your WH1000XM6 headphones for a long time to come!

      DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    New Sony Headphone is Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, I was impressed by how comfortable it fit on my head. Even more impressive was the sound quality and how easily it paired with my phone. This is a quality product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RichTwinsburg,

      Thank you for choosing Sony!

      We're beyond pleased to hear how impressed you are with your WH-1000XM6 headphones! It's wonderful to learn that you find them so comfortable and that the sound quality and easy pairing with your phone stood out. It's rewarding to know that our product has truly delivered a quality experience for you.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sony x6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones light weight.. : The sound is warmer and more detailed than the XM5. Sony worked with mastering engineers to create a wider soundstage, resulting in "punchier" bass and "airier" highs that feel less confined to you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the incredible review, Manny!

      We are thrilled to hear that the WH-1000XM6 is hitting all the right notes for you. It’s awesome that you noticed the "airier" highs and wider soundstage—our engineers worked hard to deliver that "punchier" yet detailed sound while keeping the headphones lightweight and comfortable.

      It sounds like you’re truly hearing the music exactly how it was meant to be experienced. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright the noise canceling capabilities are unbelievable, the ambient mode sounds nearly completely natural, i heard a leaky faucet while in ambient with music playing, they don't sound so airy (like the xm5s), the bass is solid and the new background music mode seems useful. The ai powered theater mode (spacial audio) seems hit & miss but isn't terrible.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don’t contemplate HURRY UP AND BUY!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have amazing sound, easy setup, the Sound Connect App is very intuitive. The midnight blue looks great. Little hint: if you want louder sounds go into your phone settings and tune your Safety settings. Makes a world of a difference

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lowe,

      We are pleased to learn that your Sony WH-1000XM6 headphones have amazing sound and that you found the setup easy!

      We designed these headphones for both superior audio performance and seamless user experience, so we are thrilled that you found the Sony | Headphones Connect app intuitive for customization. We agree that the Midnight Blue finish is a stylish choice!

      Thank you for sharing your experience and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Sony noise cancelling headphones yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Sony headphones yet, improved on all of the previous versions. I had the XM4's, and skipped on the XM5's because of hinge issues and the sound was not as good. Now the XM6's incorporate the foldable design from the XM4's, and also the sound is way better, super well balanced, treble and midrange is clear, bass is balanced. The XM4's had bad treble and midrange clarity but the XM6's improved on that. The bass on the XM6's is also not as boomy as the XM4's. Good upgrade

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your detailed feedback, jayzala. We are honored to hear that you’re enjoying the XM6’s improvements and that the foldable design, enhanced sound clarity, and balanced bass have made a real difference for you. It’s great to know the updates have addressed your previous concerns, and we truly appreciate your loyalty to our headphones. Your comments help drive our commitment to continuous improvement—thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent sounds and noice cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and isolation are great. Very comfortable, excellent battery live. But! The "smart" features are very sensitive and can cut your audio easily. Excellent for long trips.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lulo,

      Thanks for your valuable feedback on the WH-1000XM6 headphones—It's great to hear that you're enjoying the excellent sound quality, isolation, and comfort they deliver!

      Regarding the "smart" features, we understand how frustrating it can be when they are overly sensitive and interrupt your listening experience. The headphones are designed with features like "Speak-to-Chat" and "Adaptive Sound Control" to be convenient, but we know user preference can vary.

      Fortunately, you have control over the sensitivity of these features. You can adjust or turn off most of these settings in the Sony | Sound Connect app. For Speak-to-Chat: You can go into the app settings and adjust the sensitivity of the "Voice Detect" feature to a lower level, or simply turn it off completely if you prefer manual control. For Adaptive Sound Control: You can also manage or disable this feature in the app. It allows you to customize the settings for different locations and activities, or you can set your noise cancellation and ambient sound levels manually.

      If you haven't already, please check the app's settings to fine-tune these features to your liking. May you require guidance during this process, you can contact our live support at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Your feedback is very important, and we'll be sure to pass it along to our product teams.

      Thanks for choosing Sony to be part of your trips!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not the best for calls, but music is transcendent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love the over the ear style headphones after years of AirPods use. My only issue is that these headphones are poor for phone calls unless I’m looking straight ahead. They are not good to talk on the phone when I’m doing things that require looking down. The microphone gets muffled terribly and the other caller cannot hear me anymore. I have to take one star away because being able to talk on the phone hands free while I’m doing things is important to me. However, these are really made for listening to music. It was like listening to music for the first time ever. I heard new things in songs I have been listening to for 30 years! When I listened to my favorite opera song (Flower Duet) I actually teared up. There have been zero connectivity problems which is such a relief after AirPods constant connectivity issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeilaD, thank you so much for the detailed review! It brings us great joy to hear how much you've enjoyed the sound quality of the Sony - WH1000M6. It's incredible to know they brought such a fresh and emotional experience to music you've loved for years. That kind of connection is exactly what we aim for.

      We also appreciate you sharing your hones feedback regarding call quality and microphone performance during movement. Your comments are valuable and will be shared with our product team as we continue to refine future improvements.

      Thanks again for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Good with flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Closer to 4.5 stars, but rounding down. It's a great set of headphones and the ANC is incredible. They comfortable and the battery is great. My biggest gripes are the build quality and the price. The headphones feel premium in some ways, but the hinges feel suspect and worry about their longevity.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love these Sony headphones The sound quality is amazin very clear, deep bass, and immersive overall. The battery life is excellent; I can use them for multiple gym sessions without needing to recharge often.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suwderdeneenkh,

      We are thrilled to hear that you are loving the sound quality and deep bass of your new headphones! It is great to know the battery life is keeping up with your gym sessions and providing that immersive experience you enjoy. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Comfort, Portability, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound great and the noise canceling is second to none. The case is compact and the headphones are comfy over extended periods of time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello headphones,

      Thank you for choosing Sony!

      We're glad to hear that you appreciate the exceptional sound quality and outstanding noise-canceling features of the WH-1000XM6 headphones. It's great to know that the compact case and comfort during extended use have made a positive impression on you as well.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice uprade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded these from my XM4's. The sound quality is better even with my amateur ears. What really sold me was the better eq settings and background setting. I also like the blue color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      We are immensely pleased to hear that your upgrade to the WH-1000XM6 has been such a success! It is fantastic that you're noticing that jump in sound quality and enjoying the flexibility of the new EQ and background settings. That blue finish is definitely a standout, and we’re glad it adds a touch of style to your setup.

      Thank you for making Sony part of your listening experience.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Still the Best Headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very crisp and solid sound, even not using the noise cancellation the sound quality is top notch. Battery life is good also. Earcups are very comfy. 10/10 overall for this one!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Google, thanks for posting this fantastic review.

      We're thrilled to hear you're loving your new XM6 headphones! It sounds like you're experiencing the incredible crisp and solid sound–even not using the noise cancellation.

      We're also glad the battery life is delivering great performance and that the earcups are providing excellent comfort.

      Thanks for the 10/10 rating–we truly appreciate your choice of Sony!

      Sincerely,
      Jenn. Sony_US