Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- |
- SKU:
- 6620467
Customer reviews
Rating 4.7 out of 5 stars with 1216 reviews
(1,216 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.9
Rating 4.9 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the phenomenal sound quality, comfortable fit, and impressive battery life of up to 30 hours. Many also appreciate its portability, lightweight design, sleek appearance, and seamless app connectivity. However, a few users have expressed concerns regarding heat dissipation, which can cause ears to sweat, and a desire for higher volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Not the best for calls, but music is transcendent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do love the over the ear style headphones after years of AirPods use. My only issue is that these headphones are poor for phone calls unless I’m looking straight ahead. They are not good to talk on the phone when I’m doing things that require looking down. The microphone gets muffled terribly and the other caller cannot hear me anymore. I have to take one star away because being able to talk on the phone hands free while I’m doing things is important to me. However, these are really made for listening to music. It was like listening to music for the first time ever. I heard new things in songs I have been listening to for 30 years! When I listened to my favorite opera song (Flower Duet) I actually teared up. There have been zero connectivity problems which is such a relief after AirPods constant connectivity issues.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeilaD, thank you so much for the detailed review! It brings us great joy to hear how much you've enjoyed the sound quality of the Sony - WH1000M6. It's incredible to know they brought such a fresh and emotional experience to music you've loved for years. That kind of connection is exactly what we aim for.
We also appreciate you sharing your hones feedback regarding call quality and microphone performance during movement. Your comments are valuable and will be shared with our product team as we continue to refine future improvements.
Thanks again for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound qualityCons mentioned:Volume
Rated 5 out of 5 stars
One of the Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best ANC headphones I’ve tried, super comfortable. Only negative is they aren’t as loud as others like AirPod maxes.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, Andy! We feel privileged to know you’re enjoying the active noise cancellation and comfort of the WH-1000XM6. Regarding maximum volume, different headphones can have varying loudness due to design choices that prioritize sound quality and hearing protection. If you find the volume lower than expected, ensure your connected device’s volume is turned up and check that no volume-limiting features are active. We appreciate your input as it helps us continue improving our products.
Thanks for choosing Sony!
Gus,
Sony North America Customer Support
- Pros mentioned:Comfort, Portability, Sound quality
Rated 5 out of 5 stars
Sony's masterpiece.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.White - is the most top-notch color of the xm6's. Not to mention, the xm6's are great sounding and very comfortable headphones. And they are foldable!
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SergeyP,
Thank you for choosing Sony!
We're beyond pleased to hear how much you’re enjoying your WH-1000XM6 headphones! It’s great to know that the white color stands out as the most top-notch choice for you, and that the sound quality and comfort have exceeded your expectations. The foldable design also makes them extra convenient for travel and storage, adding even more value to your listening experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've ever purchased. Connects very easily to anything I've attempted to connect them with. Sound quality is great. The auto Noise Cancelling or Ambient depending on what you do is somewhat a game changer. Pretty cool pair of headphones. Pricey but you won't be disappointed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review!
We are so glad the WH-1000XM6 headphones are the best you've ever purchased. It's great to hear that the easy connectivity and "game-changing" Adaptive Sound Control—which automatically switches between Noise Cancelling and Ambient Sound based on your activity—are making such a positive impact on your listening.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Effective misophonia relief
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter suffers from misophonia. She tried other passive and active noise cancelling earbuds and headphones, and none work as well as these to block sounds that trigger her (chewing swallowing, sniffling, etc.) Sound quality and comfort are top notch. I highly recommend these cans for audiophiles and anyone with misophonia!
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ravi,
Thank you for choosing Sony!
We’re honored to hear that the WH1000XM6 headphones have effectively addressed your daughter’s misophonia by blocking triggering sounds while delivering exceptional sound quality and comfort. Your thoughtful recommendation is greatly appreciated, and we are pleased to know our product has made a meaningful difference for your family. Thank you for sharing your experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
BEST PURCHASE EVER
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved them sound perfect fit perfect everething all you need
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AnaC,
Thank you for choosing Sony!
We're excited to hear that the WH1000XM6 headphones are delivering perfect sound and a great fit for you. It’s wonderful to know they provide everything you need in your listening experience. Your enthusiasm means a lot to us, and we’re grateful you took the time to share such a positive note.
Best regards,
-Fred
- Pros mentioned:Portability, Sound quality
Rated 4 out of 5 stars
Sony MX6
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I bought these after having the Sony Mx4s. I will say there are a lot more notes and the additional mics were very nice. Personally I feel like the noise cancellation was still the same if not a little better but the thing that sets these apart is the immersive sound. There were three different modes you could choose from and I really enjoyed how it affected the music on top of that. The new design with a wider headband and being able to fold was very nice. I also love how they changed the case design to be magnetic very useful. The touch controls also seemed more responsive than previous designs but overall they were really good headphones for the price though I do think that the Mx 4s are still more than enough, but if you are really wanting the top of the top headphones, I think these are good
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SavannahH,
Thank you for choosing Sony!
We're beyond pleased to hear the WH1000XM6 headphones’ immersive sound, new design details, and responsive touch controls have impressed you. Knowing you appreciated the added mics, the multiple sound modes, and the practical upgrades like the magnetic case truly encourages us. Thanks for your thoughtful feedback—enjoy exploring all they have to offer!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Powerful noise cancellation with premium sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM6 headphones offer excellent noise cancellation, clear sound and all day comfort. They are easy to use, well built and perfect for travel or everyday listening. A great choice if you want premium wireless headphones that deliver reliable performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TirthPatel,
It’s rewarding to hear that the WH-1000XM6 has become your go-to choice for both travel and everyday listening. We have dedicated countless hours to perfecting our noise-canceling algorithms and ergonomic design, so knowing that you are enjoying the combination of crystal-clear sound and all-day comfort is exactly what we love to hear about our premium wireless headphones.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Portability, Sound quality
Rated 5 out of 5 stars
Good, while XM5 is still not bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded to XM6 from XM5. The new hinge system, potentially addressing the hinge issues seen with the XM5. I like the folding design and a smaller carrying case. The improvement on noise-canceling is notice-able. Other than that, not so much difference on sound quality. The touch control pad looks more responsive. Did not get a chance to test Microphone yet. Overall, if you like better noise cancellation and the folding design, go for it. Otherwise, XM5 is still good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexZ, thank you so much for sharing your thoughts on the XM6! We are truly grateful to hear about your positive experience with the new hinge system and the improved folding design. It's fantastic to know that you appreciate the enhancements in noise cancellation and the responsiveness of the touch control pad.
The WH-1000XM6 offers an exceptional listening experience with its advanced features, including an even more effective noise-canceling capability that lets you immerse yourself fully in your favorite music.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Best Headphone Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially, I was unsure about this product, but after a month of use, I can confidently say it offers the best ANC experience. It fits my large head comfortably, and even with glasses, it’s quite manageable—though extended wear might be a challenge due to my head size.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Franky,
It’s a true pleasure to hear that your initial uncertainty turned into such a positive experience after a month of use! We are delighted that you are enjoying the industry-leading Noise Canceling performance, which is designed to provide an immersive escape. It is also wonderful to know that the refined ergonomic design is providing a comfortable fit, even when wearing glasses.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Excellent sounds and noice cancelling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and isolation are great. Very comfortable, excellent battery live. But! The "smart" features are very sensitive and can cut your audio easily. Excellent for long trips.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lulo,
Thanks for your valuable feedback on the WH-1000XM6 headphones—It's great to hear that you're enjoying the excellent sound quality, isolation, and comfort they deliver!
Regarding the "smart" features, we understand how frustrating it can be when they are overly sensitive and interrupt your listening experience. The headphones are designed with features like "Speak-to-Chat" and "Adaptive Sound Control" to be convenient, but we know user preference can vary.
Fortunately, you have control over the sensitivity of these features. You can adjust or turn off most of these settings in the Sony | Sound Connect app. For Speak-to-Chat: You can go into the app settings and adjust the sensitivity of the "Voice Detect" feature to a lower level, or simply turn it off completely if you prefer manual control. For Adaptive Sound Control: You can also manage or disable this feature in the app. It allows you to customize the settings for different locations and activities, or you can set your noise cancellation and ambient sound levels manually.
If you haven't already, please check the app's settings to fine-tune these features to your liking. May you require guidance during this process, you can contact our live support at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Your feedback is very important, and we'll be sure to pass it along to our product teams.
Thanks for choosing Sony to be part of your trips!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Outstanding– perfect for work and entertainment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones. The Sony WH-1000XM6 are hands down some of the best all-around headphones I’ve ever owned. The noise cancellation is incredible and has been a total game changer for work. Once I put them on, I can really lock in and focus without distractions, even in noisy environments. The sound quality is excellent across the board, but what really surprised me is the cinema mode. Watching movies with these feels immersive and rich, almost like a personal theater experience. Everything sounds clear, detailed, and balanced, whether it’s dialogue, music, or effects. They’re comfortable enough to wear for long periods, intuitive to use, and just feel premium in every way. From productivity to entertainment, these headphones deliver on all fronts. Highly recommend to anyone looking for top-tier noise cancellation and amazing sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Spearfisher,
Thank you for choosing Sony!
It brings us great joy to hear that the WH-1000XM6 headphones have become such a valuable part of your work and entertainment experience. We appreciate your detailed comments about the noise cancellation, sound quality, and comfort. Knowing that the cinema mode enhances your movie watching so vividly and that the headphones help you focus in noisy environments means a lot to us. Your recommendation truly motivates us to continue delivering premium products that elevate everyday moments.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Best noise cancelling headphones around
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best noise cancelling headphones around. They are comfortable and sound great. Highly recommend, but try and time it out when the are on sale for a little more value
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Boanz!
Thanks so much for sharing your review!
It is truly wonderful to know that the WH-1000XM6 stands out to you as the best noise canceling headphones around.
This model features our most advanced Auto NC Optimizer, which automatically adjusts the noise canceling based on your environment and wearing conditions.
Thank you for choosing Sony and for the helpful tip to other shoppers!
Best regards,
Estefany
- Pros mentioned:Comfort, Portability, Sound quality
Rated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice sounding, comfortable, and the best part is that they bring the folding back. ANC is really great too
I would recommend this to a friend - Pros mentioned:Battery life, Portability
Rated 5 out of 5 stars
Good quality, good upgrade from previous models
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, small upgrade from my older XM4s and a little smaller folded up making them a bit more portable and great battery life. Sony needs to upgrade their SoundConnect app UI but the EQ still works well so outdated UI is the only small downside, would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew,
We’re thrilled to hear that you’re enjoying the improved portability and battery life of the WH-1000XM6! It’s great to know the new foldable design and EQ performance are hitting the mark for you. We also appreciate your honest feedback regarding the SoundConnect app interface, as we are always looking for ways to refine our software experience for a more modern feel.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Best Pair Of Headphones On The Market Right Now!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] One of the best pairs of headphones I have ever worn, the noise-cancellation on them are superb, the haptics to control what I want to do on them are very easy to use. The best part of it all is the long battery life paired with the amazing sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, MohammedR!
We are thrilled to hear you’re loving your new WH-1000XM6 headphones! It’s great to know that the noise-cancellation, easy-to-use touch controls, and long battery life are all coming together to give you a premium experience.
Enjoy that amazing sound quality and thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Good Headphobe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality has been good. Comfortable to wear for long duration.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your fantastic review, AnandSeeman!
We are absolutely thrilled to hear that your new WH-1000XM6 are hitting the mark with great sound quality and a comfortable fit for those long listening sessions. Delivering top-tier audio and premium comfort is exactly what we aimed for with this model, so it is awesome to know you are enjoying them.
Thanks again for being a Sony customer and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Best noise Canceling headphones
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] The sound quality is top tier with the comfort of the headphones letting me wear them for hours at the gym and on the plane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi STEVENR, thanks for the review!
It brings us great joy to hear that your WH-1000XM6 provides the high end sound and comfort you need for travel and workouts.
This model includes Speak-to-Chat technology, which automatically pauses your music when you start a conversation and a refined, lightweight headband that reduces pressure for those extralong listening sessions.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality, Weight
Rated 5 out of 5 stars
Awesome device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really nice.. light, sounds great.. the battery life has been next level from what im used too <Airpod Max>
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friend Rated 5 out of 5 stars
Not an expert, but these are amazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been looking for a pair of overear headphones for a while now, and had settled with the Sony Ult Wear for a time. Did enjoy those, enjoyed the noise cancelling and sound quality, and finally decided to pull the trigger on these after seeing the sale price at under $500. All I can say is I was absolutely blown away. Noise cancelling is superb, and although I know nothing about if it's actually the best in the world, I can definitely say that it's better than any other headphones I've ever owned. Like it's almost not even close. On top of that, the touch controls are smooth and responsive, even when the headphones are a touch dirty from me wearing them at work (Diesel mechanic, so yes, they get filthy lol). Sound quality is amazing. Really feels like it can be fine tuned to whatever the users liking is, or at least it's had enough options for someone who's into music but not a full on audiophile. All in all, would say they're worth it for anyone who wants to enjoy music on a deeper level. I would say if you're not using Lossless audio on Spotify or the higher end audio types, you probably won't take full advantage of these, but they're an amazing listening experience nonetheless.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friend


















