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Customer Ratings & Reviews

$458.00

Customer reviews

Rating 4.7 out of 5 stars with 1216 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the phenomenal sound quality, comfortable fit, and impressive battery life of up to 30 hours. Many also appreciate its portability, lightweight design, sleek appearance, and seamless app connectivity. However, a few users have expressed concerns regarding heat dissipation, which can cause ears to sweat, and a desire for higher volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,216 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent capability > questionable hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitively excellent, with compromise. The ANC is class leading (as good as the professionalized Bose A30s I fly airplanes with), the design is simple and unobtrusive, and the sound quality is acceptable for this category. However, they fall under the Bose QC Ultra in overall comfort and build, and the touch controls are finicky. Comfort was a huge disappointment here. I disliked the hard headband which made sleeping in long commercial flights bothersome, and the warm, rubbery ear-cups which centralize heat and sweat. If you value a great case, the best ANC, and superior sound - get these. If you value build quality and superior comfort, the Bose are your choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaK, thank you for sharing your experience with the Sony - WH1000XM6! We're thrilled to hear you're enjoying their superior sound quality, industry-leading noise cancellation and sleek design. We also genuinely value your comments and feedback on comfort, particularly the headband and earcups during long flights, we'll definitely share them with our product team to improve future versions! Thank you for choosing Sony. Best regards, -Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Earphones. Earphones blew away.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Cancels most sounds if you chose. Very comfortable. I used when riding my CanAm Spyder motorcycle with other bikers with loud pipes. Options are to use bluetooth or plug in earphones. Expensive but worth it - $499.00. I lost mine when a big gust of wind hit me. The earphones blew away and I could not find it anywhere. So I can not provide a picture. Maybe someone will find it in a hundred years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EdwardMatin,

      Thank you for choosing Sony!

      We're so sorry to hear about the inconvenience of losing your earphones to the wind. However, we're delighted you were enjoying your WH-1000XM6 headphones! It's fantastic to know they provided exceptional sound cancellation and comfort on your motorcycle rides. We really appreciate your feedback on both the Bluetooth and wired options.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound, Sturdy Build, Incredibly Comfortabl

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing audio quality. Materials are sturdy yet super comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CalebH,

      We’re thrilled to hear you’re enjoying the premium sound and comfort of your new WH-1000XM6! We appreciate the feedback on the build quality as well.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Heavy, but VERY Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These pair readily with bluetooth devices and have great sound. They are a tad heavy, and make my ears tender after a couple of hours. GREAT battery life and fast recharging.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Bridgejumper!

      We are glad you are enjoying the great sound, easy Bluetooth pairing, and fast recharging on your WH-1000XM6. We appreciate the feedback regarding the weight and ear comfort during long listening sessions, as it helps us improve our future designs.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever! Battery is amazing and the sound quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LuisM,

      Thank you for choosing Sony!

      We're elated to hear that you are enjoying the WH-1000XM6 headphones. The exceptional battery life and sound quality are features we take great pride in, and it’s wonderful to know they are delivering a great experience for you. Your feedback truly motivates us to keep enhancing our products for listeners like you.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Supr lightweight and amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are super light and extremely easy to move around in. Still dont know if they are okay with sweat but havent had any problems so far. The noise cancelling is also amazing, i took it on a couple planes and it almost conpletely drowns out the engine noise. I cant even hear people having conversations right next to me. These headphones also have expcetional sony sound quality. They are just overall amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, NathanM,

      Thanks for the review and the 5-stars rating! We are truly heartened to hear how much you are loving your brand new Sony Headphones! It is amazing to hear you are taking advantage of the top-technology features they include, such as a magnificent and enhanced Sound quality, modern and comfortable design and of course, the outstanding and even better Noise Cancelling

      Thank you for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best I have used

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, features, and long battery like

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamB,

      We are thrilled to hear that you are enjoying the stellar sound quality and the robust feature set of your WH-1000XM6. We know there’s nothing quite like losing yourself in the music without having to worry about the next charge, so it’s fantastic to know the battery life is keeping up with your lifestyle.

      Providing a seamless, long-lasting listening experience is exactly what we strive for with our noise-canceling lineup.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful Gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them for my partners birthday and she absolutely loves them, great fit, noise cancellation, everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron,

      We couldn't be happier to hear that the WH-1000XM6 made for such a successful birthday gift! It is fantastic to know that your partner is loving everything from the comfortable fit to the industry-leading noise cancellation.

      There is nothing quite like the gift of incredible sound, and we are glad to have played a part in her special day.

      Thank you for trusting Sony to provide the perfect gift for your loved ones.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Best value, Top tier quality, Unique features

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sound quality is top notch. Noise cancelling and ambient sound (transparency mode) has improved significantly from the previous model. They're very comfortable, travel case is unique with the magnetic locking mechanism, and the customizable EQ is awesome! Lastly, they work great as a Playstation headset but an external mic would be required.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, we're excited to hear you're enjoying the new Sony - WH1000XM6. From the top-tier sound quality and upgraded noise-canceling to the enhanced ambient sound mode, it's great to know the improvements from the previous model are making a real difference. We're also happy you're enjoying the comfort, the unique travel case design, and the customizable EQ which is perfect for tailoring your audio the way you like it. And it's awesome to hear they work great as PlayStation headsets! Thank you so much for choosing Sony. Regards, -Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love these Sony headphones The sound quality is amazin very clear, deep bass, and immersive overall. The battery life is excellent; I can use them for multiple gym sessions without needing to recharge often.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suwderdeneenkh,

      We are thrilled to hear that you are loving the sound quality and deep bass of your new headphones! It is great to know the battery life is keeping up with your gym sessions and providing that immersive experience you enjoy. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Always prefer sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound. I can get the volume louder than any of my ear buds and the bass is real quality. I alway liked sony products and these don't disappoint. The materials are thin leather and plastic. So i will have to be delicate. Battery life is over three days.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DonaldH!
      Thank you so much for sharing your feedback about the WH-1000XM6. It is fantastic to know you’re enjoying the powerful sound and deep bass.

      These headphones offer industry leading noise cancellation, up to 30 hours of battery life and a comfortable, lightweight design with soft materials. They also feature touch controls and quick charging, making them great for everyday use.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    XM6 really good for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from the XM4, it’s been great so far, comfortable enough, and sounds great. Only some minor issues. It’s not as comfort as my Bose quietcomfort ultra. It would also be nice to be able to adjust the ambient sound level. Connect to multiple devices works well, but I am still looking for the options not to start music when connected to my iPhone. That’s kind of annoying. Nothing is perfect but it’s very very nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NYCman,

      Thank you for your valuable feedback on your new XM6 headphones.

      We're glad to hear they've been a great upgrade from your XM4's outstanding sound quality and comfortable design.

      We also appreciate you highlighting the areas where we can improve. Your feedback on the comfort compared to other headphones in the market and the desire to adjust the ambient sound level is incredibly helpful. Please make sure to download the Sony Headphones Connect App to explore all the customizable settings available!

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone that really likes listening to music and can hear all the highs and lows these head phones really make it stand out. The noise canceling is also out of this world best I’ve heard many others and these really are top of the line. If you can aford it and want the best of the best these are for you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Tony!

      We’re thrilled to hear that the WH-1000XM6 headphones are delivering the "best of the best" experience you were looking for. It’s awesome to know the premium sound quality and "out of this world" noise canceling are hitting all the right notes for you.

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony XM6 Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my headphones, amazing noise canceling quality, super comfortable, the battery life is outstanding, the connectivity is quick, and they look so sleek. My husband and I got matching ones! I got the silver ones & he got the blue ones. He loves his too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeslieG!
      Thank you for sharing your experience with the WH-1000XM6 headphones. We are delighted to hear that both you and your husband are enjoying them!

      We appreciate your support and hope you continue to enjoy your Sony headphones!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    cant beat for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and budget-friendly, very comfy, feels like my ears are creamy everytime i put these on, that's how good music sounds now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joes,

      We’re so happy to hear that you’re finding the WH-1000XM6 headphones to be incredibly comfortable! It’s wonderful to know that you’re enjoying that premium, immersive sound quality with every listen.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great Noise Canceling!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Noise Canceling. Was on an airplane and it removed almost all noises. Volume isn't great as they don't get as loud as I'd like.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rearrangio,

      We are glad to hear that the noise-canceling performance of your WH-1000XM6 made your flight more enjoyable!

      Regarding the volume, we recommend checking the Sony | Sound Connect app to ensure the "Volume Lightning" or "Equalizer" settings are not limiting your output. Additionally, please ensure your source device's volume limit settings are adjusted to your preference.

      Thanks for choosing Sony.

      Best regards, 
      Eliab Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    BEST Sony Headphones00 Ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What first bought me to this purchase was the reviews. I was amazed at the ease of setting it up, the Sound Quality only SONY could pull this off, AWESOME, clear and comfortable. After using them a lot, I noticed the Battery Life was also worth its price in GOLD. I would reccomend these to any and all looking for a quality Headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelB!
      It brings us great satisfaction to hear about your experience with your new WH-1000XM6 headphones. We're glad the positive reviews led you to us and that you're enjoying the simple setup and the comfort.

      We put a lot of work into the sound quality and we're so glad you've noticed the clarity and the incredible battery life. We appreciate your recommendation!

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice uprade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded these from my XM4's. The sound quality is better even with my amateur ears. What really sold me was the better eq settings and background setting. I also like the blue color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      We are immensely pleased to hear that your upgrade to the WH-1000XM6 has been such a success! It is fantastic that you're noticing that jump in sound quality and enjoying the flexibility of the new EQ and background settings. That blue finish is definitely a standout, and we’re glad it adds a touch of style to your setup.

      Thank you for making Sony part of your listening experience.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony best headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones sound fantastic, the microphone is good and battery life is also good. These headphones are a good fit for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Kenneth!

      We’re thrilled to hear the WH-1000XM6 is a perfect fit for you! It’s great to know that the new AI-powered 6-microphone system is delivering the good call quality we aimed for, and that the sound is living up to that fantastic Sony standard. With the improved 30-hour battery life, we're glad they’re keeping up with your daily routine.

      Thank you for choosing Sony!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    The best noise canceling

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] recently got the Sony XM6 headphones, and they’ve honestly exceeded my expectations in every way. The sound quality is incredible clear, balanced, and immersive, whether I’m listening to music, podcasts, or taking calls. The noise cancellation is next level and makes a huge difference, especially in busy or noisy environments.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bella,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your WH-1000XM6 headphones are delivering such clear, balanced, and immersive sound across all your listening experiences. It's wonderful that the advanced noise cancellation is making a meaningful impact in busy environments, enhancing your enjoyment and focus. Your thoughtful comments truly inspire us to continue crafting products that enrich everyday moments.

      Best regards,
      -Fred Sony_US