Customer Ratings & Reviews

Hi Zamora,

That is truly fantastic to hear! We appreciate you choosing the WH-1000XM6 headphones, and we're thrilled that they are some of the best you've purchased.

It sounds like you've perfectly captured the key elements we focused on: the clear sound quality and perfect bass for an engaging listening experience, and the foldable design for excellent portability.

Thanks for choosing Sony.

Best regards,
Eliab

Hello Zengocrazy,

Thank you for choosing Sony!

We're honored to hear that your WH1000XM6 headphones provide excellent sound quality, comfort, and effective noise cancellation. Your positive experience with our software and design inspires us to continue enhancing our products for you.

Best regards,
-Fred

Hi ALICE,

It brings us great joy to hear that your WH-1000XM6 headphones are providing such a reliable and immersive experience. We prioritized engineering a battery life that keeps up with your busiest days, and it is wonderful to know that the ergonomic design allows you to enjoy that signature Sony sound for hours on end without a second thought.

Thank you for choosing Sony!

Regards,
Dominick

Hi Kartier,

Thanks for sharing your experience! It's fantastic to hear that the WH-1000XM6 has been such a major upgrade for you, even coming from the excellent XM5s.

You've highlighted some of the key improvements we focused on with this model, including the enhanced comfort and the return to a folding case design. We know the folding feature was highly requested by our customers, and it's great to hear that you appreciate the change.

And thank you for the feedback on the noise cancellation. It's a huge point of pride for us, and hearing that you consider it the "best by far" is a fantastic compliment.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi Salman,

That's absolutely fantastic to hear! We're thrilled you're loving your new WH-1000XM6. It's great to know you're experiencing that huge upgrade in noise cancellation, especially on the plane – that's precisely what we aim for with our industry-leading technology. And we're glad the slightly stronger clamping force is benefiting your workouts by keeping them secure. It's also good to hear that initial discomfort resolved itself, leading to smooth sailing and very comfortable wear.

Thanks for choosing Sony, have a fantastic day!
DiegoV

Hi AverageUser,

Thanks for posting this fantastic review!

We're absolutely thrilled to hear such a passionate endorsement of the WH-1000XM6 headphones! It's fantastic that even as a long-time audio enthusiast and a fan of different brands, you've found the XM6s to be a 'perfect 10' and the best over-ear headphones on the market. We particularly appreciate you highlighting the importance of personalizing the EQ settings – that's a key step to truly unlocking their potential.

Thank you for sharing your journey and for the strong recommendation!

We appreciate your choice of Sony!

Sincerely,
Jenn.

Hi COJS,

We are pleased to learn that your WH-1000XM6 headphones are providing the premium sound quality and long-wearing comfort you need for those extended listening sessions. We specifically designed the ergonomics of this model to ensure that whether you are deep into a cinematic soundtrack or a marathon of audible books, the experience remains effortless and immersive.

Thank you for trusting Sony to bring your favorite stories to life.

Regards,
Dominick

Hi CHRISTOPHERK,

We're thrilled to hear that your WH-1000XM6 headphones are handling everything you throw at them so flawlessly! It's wonderful to know that they are delivering amazing sound quality and crystal-clear call performance for your daily meetings and media consumption.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Edward,

We're so glad to hear that after trying other brands, you found our WH-1000XM6 headphones to be the perfect fit for you! It's fantastic to know you're very satisfied with the sound, noise cancellation, and smart features. We truly appreciate your high praise and are thrilled to hear you're getting a pair for your wife. Thanks for choosing Sony.

Best regards,
Eliab

Hi AileenR!
It brings us great satisfaction to hear that the WH-1000XM6 is providing the comfort and clear sound you were looking for!

These headphones are designed with soft padding so you can wear them for hours without any pressure. They also feature smart touch controls on the side, allowing you to change songs or adjust the volume with just a simple tap or swipe of your finger.

Thanks for choosing Sony!
Best regards,
Estefany

Hi David,


That's fantastic feedback! We are delighted to hear that the WH-1000XM6 headphones are so comfortable you can wear them with no discomfort at all and that they are supporting your professional dictation work. We engineered them specifically for all-day comfort and crystal-clear call quality, so your comments about sound, ANC, and comfort mean a lot to us. Enjoy your seamless experience at work!

Thanks for choosing Sony.

Best regards,
Eliab

Hello ContraryCandice,

Thank you for choosing Sony!

It makes us really happy to hear that you're loving the WH1000XM6! Your feedback about the sound quality, noise cancellation, and comfort truly highlights what we aim to deliver. We know the price is an investment, and it’s wonderful to hear that the performance and design make it worthwhile for you—especially as a go-to choice for workouts. Thanks so much for the recommendation and for sharing your experience!

Best regards,
-Fred

Hi Jacob,

We’re glad to hear you’re impressed with the comfort, sound quality, and noise cancellation of the WH-1000XM6 headphones. Your feedback highlights what makes these headphones special, and we appreciate you sharing your experience.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Reilly,

Thank you for the feedback. I've adjusted the previous reply to be shorter while still addressing all your points:

We are thrilled you love the WH-1000XM6 headphones! We apologize that wearing them with your larger framed glasses causes irritation after extended use. To address the pressure, try adjusting your glasses' arms to rest higher or lower on the ear padding, or gently stretch the headband over a few books overnight to slightly reduce the clamping force.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Midas! Thank you so much for taking the time to share your feedback! We are truly honored to hear about your experience with our headphones over the years. It's fantastic to know that you have chosen to stick with the Sony line and we appreciate your loyalty.
We’re delighted that you found the sound quality and noise cancelling of the XM6s to be impressive, especially after owning previous models. Your insights on the build quality and the return of the folding feature are invaluable and we’re pleased that these enhancements have positively impacted your experience.

Thank you for choosing Sony and thank you once again for your recommendation. We hope you continue to enjoy the exceptional sound and features of the XM6s!
Best regards,
Estefany

Hi DaymionC,

We are thrilled you love the great sound quality and the return of the folding mechanism on the WH-1000XM6 headphones, and we are happy your exchanged pair is working perfectly. We sincerely apologize for the initial clicking issue but are glad the battery life is lasting you well through the work week.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for sharing your positive impressions, NadithD!

We are delighted to hear how impressed you are with your WH-1000XM6 headphones! It’s fantastic to know that you are consistently enjoying the clear and balanced sound quality, which is exactly what we strive for in our premium audio line.

We're also thrilled that the noise cancellation is working great, especially in busy environments, and that the long-lasting battery is meeting your needs. We engineer these headphones to deliver industry-leading quiet and all-day power, and your feedback is a wonderful confirmation of that effort.

Thanks again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello Jayduranoficial,

Thank you for choosing Sony!

We're delighted to hear that you are enjoying the amazing sound quality, industry-leading noise cancelation, comfort, and lightweight design. Your feedback on these features means a lot to us.

We also value your input concerning the materials used in the WH1000XM6 unit. While our headphones are crafted to be lightweight and comfortable for prolonged use, we have also engineered them for durability. Our goal is to harmonize premium audio performance, comfort, and a robust build in all of our products.

Best regards,
-Fred

Hi MisterT,

It is truly wonderful to know that these have earned the spot as the best headphones you've ever used! Hearing that you trust them for music production is a massive compliment to our sound engineering. We also really appreciate the pro-tip on tweaking the EQ to get that perfect balance between the vocals and the bass; that kind of feedback is incredibly helpful for the rest of the community looking to dial in their perfect sound.

Thank you for making Sony a part of your creative studio!

Regards,
Dominick

Thank you for the fantastic review, Blake!

We are absolutely thrilled to hear that the WH-1000XM6 is providing such an amazing experience with its fit and noise-canceling quality. Hearing that it feels like a night and day difference compared to your previous headphones is a wonderful compliment to our audio engineering team!

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team