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Customer Ratings & Reviews

Your price for this item is $398.00
The comparable value price is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 933 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality, comfortable fit, and long-lasting battery life of the WH-1000XM6 headphones. Many appreciate the portability, lightweight design, and connectivity features. Some customers have mentioned concerns about heat around the ears, volume levels, and ear cup size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 933 reviews
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    We love these headphones

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, great value, comfortable fit and nifty features. Definitely worth the money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarisaB, thank you so much for the amazing feedback! We're immensely pleased to hear you're loving the Sony - WH1000XM6. From the sound quality to the comfort and smart features, it's great to know they're hitting the mark. We truly appreciate you choosing Sony and hope they continue to impress every time you press play! Regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall experience was great and a huge upgrade from the xm4s, better noise cancellation and touch controls however if your not looking to spend the price the xm4s have a greater value for the price. Worth it, but not to the point where its the only option !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emmanuel,

      We're so glad to hear that. Thank you for sharing your experience and for rating your Sony headphones 5 stars! It's fantastic to know the upgrade from the XM4s was meaningful for you, with even better noise cancellation and more intuitive touch controls. It's great that your Sony headphones impressed while offering that next-level listening experience!

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    These headphones are an amazing investment!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality of these headphones are amazing. I have not had one problem with them yet and the noise cancellation works great! They even have their own app that tells you everything you need to know about your headphones. I bring them with me wherever I go. I've also had them since November and have only had to charge them twice! I definitely recommend buying these! They're a great investment!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RebeccaS,

      Thank you for choosing Sony!

      We’re excited to hear that your WH-1000XM6 headphones are delivering outstanding sound quality and effective noise cancellation. It’s great to know the app enhances your experience and that the battery life is lasting so long. Your confidence in recommending them truly means a lot to us.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great hesdphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headphones with incredible noice canceling and clesr beautiful sound. 10/10 would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanH,

      We're absolutely thrilled to see your 10/10 recommendation! It's wonderful to know you're enjoying the comfort, incredible noise canceling, and clear, beautiful sound of your headphones. Thanks for sharing your experience!

      Thanks for choosing Sony, have an amazing day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Mr. Taylor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the product; however, I especially appreciated the support and assistance I received from the young male associate who helped me select the merchandise. He was quite knowledgeable about the products and patiently explained the differences between each one, including features, benefits, and suitable uses. Overall, I was very satisfied with my choice and left very impressed by his product knowledge and his professional expertise. It's a shame I can’t remember his name, but I believe he deserves recognition for his helpfulness and outstanding service during this sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CliveT,

      We are thrilled to hear that you are enjoying your new headphones and had such a positive experience with the store associate's expertise. While we are a separate team from the retailer, we truly appreciate you sharing this feedback regarding the excellent service you received. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Sony and I very much like the noise cancelling and overall comfortability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. Miguel,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their modern and comfortable design, amazing Sound quality and fantastic Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Step up from the XM5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I thought I was done with Sony after the XM5s. They let me down in a lot of ways (sound quality and the hinge for starters). Then I started seeing leaks for the XM6 and I was like “okay one last try”. I’m very glad I did. These are bar none the best cans I’ve owned. I owned AirPods Max and sold them, had B&W Px7 and gave them away for poor noise cancelling. The XM6 finally achieved everything I was looking for in over-ear headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Hhamanot,

      Thank you for such an honest and powerful review of the WH-1000XM6 headphones!

      We're incredibly grateful you decided to give Sony one more try after your experience with the XM5s. Hearing that the XM6s are "bar none the best cans you've owned"—even after owning and comparing them to premium competitors—truly means a lot to us.

      It's fantastic to know that the XM6 finally achieved everything you were looking for in over-ear headphones. We're thrilled to have earned back your trust and delivered an exceptional listening experience!

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are defenetly worth it, these headphones are defently the best investment when it comes to purchase a high quality headphones, the noise cancelletion is one of the best, if not the best in the market and the sound is the best one I've ever experienced with headphones, they are a true go to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntonioH,

      We are absolutely delighted to read your fantastic review of the Sony WH-1000XM6 headphones! Thank you for giving us a five-star rating and calling them a "true go-to" and your best investment in high-quality headphones. We are especially pleased that you recognize the power of the industry-leading noise cancellation and that the sound quality is the best you have ever experienced. Your feedback confirms that we are delivering on our promise of providing premium audio performance and a truly immersive listening experience.

      Thank you for choosing Sony! We hope you enjoy many hours of outstanding sound and tranquility!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony M6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancelling. Comfortable fitting and good sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pete!
      Thanks for your 5-star review! We're so glad that the WH-1000XM6 are a perfect fit for you. It's great to hear that you're enjoying the noise cancelling and sound quality.

      The WH-1000XM6 headphones deliver studio-quality sound and our most advanced noise cancellation.

      We appreciate you choosing Sony!
      All the best,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolute Dual Noise Cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a remote therapist working from home, this has been the ultimate tool for me to focus on their stories and maintain a noise free environment so that they know I am listening and fully present throughout our session. Its quality of dual noise cancellation keeps my dog’s loud barking nonexistent to my clients. It’s been a game changer for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, DamarisR!

      We are so pleased to hear that your WH-1000XM6 headphones have been such a game-changer for your work as a remote therapist. It is incredibly rewarding to know that the dual noise cancellation is helping you create a focused and noise-free environment for your sessions, ensuring that you can be fully present with your clients. We designed these headphones to provide exceptional silence and clarity, and it brings us great satisfaction to know they are helping you in such a meaningful way.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Sony headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Headphone with smooth sound quality with excellent battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AkhilJ,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you're enjoying your WH1000XM6 headphones! It's great to know you're experiencing amazing sound quality and excellent battery life. Thanks for sharing your positive experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Epic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones i have ever had. sound is amazing, noise canceling is great. the sony app os intuitive, easy to use, and great for cutomizing the headphone opperation. i will say, hand oils and hair oils show up pretty obviously on the darker colors. so maybe go with the lighter one if that matters to you. I still prefer the look of the blue though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeeganP,

      Thanks so much for that wonderful 5-star review! We're thrilled to hear that you consider these the best Sony headphones you've ever had. The amazing sound and great noise canceling you're experiencing are the result of the new HD Noise Canceling Processor QN3 and the 12 microphones that work together to deliver a truly immersive audio experience. We're also glad you find the Sony Sound Connect app so intuitive and helpful for customization.

      Thanks for choosing Sony, and have a beautiful day!
      DiegoV Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sony Xm6s are a beautiful pair of headphones that have some of the best noise cancellation on the market. A comfortable wear, a must buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EricT,

      Thank you for choosing Sony!

      It’s a true pleasure to hear that the WH-1000XM6 headphones have impressed you with their exceptional noise cancellation and comfortable design. Your recognition of their quality and comfort means a lot to us, and we’re glad they have become an essential part of your listening experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are easily connected to devises. Volume easy to control and noice cancelling work great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewS! Thank you so much for taking the time to share your experience with the WH-1000XM6 headphones. We are truly glad to hear that you find the connectivity seamless and the volume control user-friendly. It’s also fantastic to know that the noise-cancelling feature is exceeding your expectations.

      These headphones are designed to offer exceptional sound quality and comfort, making them perfect for any listening experience.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony Stands Tall!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall Sony XM6 stands equally besides Bose Ultra Headphones. Features of Sony indubitably beats the Bose apps, due to its robust equalizer, immersive sound, and a bit better noise cancelling technically. I would recommend Sony, if you like touch control features (though a bit finicky) at time than button controls in Bose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RockBB,

      Thank you very much for taking the time to share your feedback on the WH-1000XM6 headphones!

      We are very glad to hear that you appreciate the robust equalizer settings and the immersive sound quality, along with the great performance of our noise canceling features. Our goal is always to deliver an outstanding listening experience.

      We also appreciate your note regarding the touch controls—that's valuable feedback that helps us improve feature versions of the product. Thank you for choosing Sony and enjoy your immersive audio!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    ANC and sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing. More bass heavy than the Airpod Max. I love how light and comfortable they are.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andrew! We are delighted to hear that you find the WH-1000XM6 amazing! It brings us great joy to know that you appreciate the bass response and the lightweight comfort of the headphones. With features like adaptive sound control and noise cancellation, you can enjoy your music in any environment.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Solid headphones

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really comfortable and sound great. Could have a little better noise cancelling. The carrying case is great too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlvinA,

      Thank you for your review of the WH-1000XM6 headphones. We're happy to hear you find them comfortable and enjoy the great sound quality!

      Regarding the noise canceling, a proper seal is crucial for the best performance. We recommend checking the fit and ensuring the earcups fully enclose your ears without any gaps. For further optimization, you can use the Sony | Headphones Connect app to run the "NC Optimizer" function, which tailors the noise canceling to your specific head shape, hairstyle, and even whether you're wearing glasses.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever worn. Noise cancelling is top notch and they don’t get uncomfortable after hours of wearing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. JackR,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exceptional experience over QC35s.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moving to the XM6 from Bose QC35. The sound quality is way superior and the noise cancelling is absolutely amazing. Flew with the XM6 and it was honestly very good. They cancel out all the constant background noises but also human chatter. The ambient sound mode is exceptional as well! Walked around the airport with the headphones on in the ambient mode and could hear all the chatter around me very very clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I have ever purchased. Very good noice counseling, great sound, good battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your positive experience with the WH-1000XM6, Twoboys! We're thrilled to hear that the noise cancelling, sound quality, and battery life have made such a strong impression. Feedback like yours motivates us to keep striving for excellence in audio technology. Enjoy your listening!

      Thank you again for your review and for being a part of the Sony community!

      Best regards,
      Gus
      Sony Social Media Team Sony_US