Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- SKU:
- 6620467
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the phenomenal sound quality, comfortable fit, and impressive battery life of up to 30 hours. Many also appreciate its portability, lightweight design, sleek appearance, and seamless app connectivity. However, a few users have expressed concerns regarding heat dissipation, which can cause ears to sweat, and a desire for higher volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation Very comfortable and light
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ValeriaZ,
We're thrilled to hear that you're enjoying the excellent noise cancellation and the lightweight, comfortable design of your new WH-1000XM6! It's great to know they are meeting your expectations for all-day wear.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Great for autism
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing for audio overwhelmed state, soft pads great for autism, good mic It does disconnect at times when in a video conference, but since the biggest thing for me is that it helps me to get a audio down time and just time to reset or silence to focus... i loove it
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your heartfelt review, MariaC.
We are so pleased to hear that your WH-1000XM6 headphones are making such a positive difference for you, especially in helping with audio sensitivity and providing a peaceful space to focus. We designed these headphones to deliver a superior noise-canceling experience and to be incredibly comfortable, so it brings us great satisfaction to know they are a valuable tool for your well-being.
We also understand your concern about the occasional disconnections during video conferences. This is not the reliable experience we aim to deliver. If you haven't already, we recommend ensuring the headset's firmware is up to date and that there are no other devices causing Bluetooth interference. For more specific troubleshooting, you can always contact our product support team, and they would be happy to help.
Thank you again for sharing your experience. We are truly honored to have you as a Sony customer.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Portability, Sound quality
Best in quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is awesome. The only problem is that you can’t use it for longer period. After an hour your ear starts paining. Easy to carry with a good case cover.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mohammad,
We are glad you enjoy the sound quality but apologize that the headphones cause discomfort after an hour. Discomfort is often resolved by adjusting the fit; please try gently repositioning the headband height and earcup angle to ensure the earpads sit lightly around your ears, reducing pressure points for better comfort during long listening sessions.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
the best headphones on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them! I've tried other brands of headphones, but these are definitely the best. They're very nice-looking, have good quality materials, and above all, the best sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JustinoL,
Thank you for choosing Sony!
We're elated to hear that you love your WH-1000XM6 headphones! Your appreciation for their design, quality materials, and exceptional sound means a lot to us. It’s wonderful to know they stand out among others you’ve tried, and we’re grateful to be part of your audio experience. Thank you for sharing your kind words!
Best regards,
-Fred
- Pros mentioned:Sound qualityCons mentioned:Volume
10/10 would purchase again.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Sounds very beautiful, although it isnt as loud it is still very great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ocean,
Thank you for choosing Sony!
We're excited to hear that the WH-1000XM6 headphones deliver beautiful sound quality for you. We appreciate your feedback on the volume level and are glad that overall, the listening experience remains enjoyable. Your thoughts are important to us as we continue to enhance our products.
Best regards,
-Fred
- Pros mentioned:Sound quality, Weight
Amazing product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Lightweight and easy to use, sound is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DORISM,
Thank you for choosing Sony!
We couldn't be happier to hear that you are enjoying your WH-1000XM6 headphones. It’s wonderful to know their lightweight design and exceptional sound quality are making a positive impact on your listening experience. We truly appreciate your support and are here whenever you need assistance.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Best Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sony Xm6s are a beautiful pair of headphones that have some of the best noise cancellation on the market. A comfortable wear, a must buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EricT,
Thank you for choosing Sony!
It’s a true pleasure to hear that the WH-1000XM6 headphones have impressed you with their exceptional noise cancellation and comfortable design. Your recognition of their quality and comfort means a lot to us, and we’re glad they have become an essential part of your listening experience.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Best Headphones in the market right now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing transparency mode and noise cancelling. I've been using the Airpods Max for years because of the said features and I'm glad to made the switch with the XM6. Much, much better and more comfortable than the Airpods Max. And the carrying case is a huge plus.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Love these headphones so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all around sounding headphones and so comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenessaR,
We are elated to hear that your new WH-1000XM6 headphones are providing such a balanced and high-quality audio experience. We put a tremendous amount of care into the lightweight design and pressure-relieving cushions to ensure they remain comfortable for even the longest listening sessions. Knowing that both the sound and the fit have impressed you is truly wonderful.
Thank you for trusting Sony to deliver your favorite music with such comfort.
Regards,
Dominick
- Pros mentioned:Sound quality
Sony M6
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the BEST headphones on the market today. The noise cancelation is superior to all other headphones and an upgrade to the previous ones as well. I got the black finish. love the snug fit and more of an option for different size heads as well. Just over all best buy I've had thus far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lito,
Thank you for choosing Sony!
We're beyond pleased to hear the WH-1000XM6 headphones have exceeded your expectations. Knowing the noise cancellation, comfort, and stylish black finish made this your best buy so far truly encourages our team. Thanks for your wonderful feedback—enjoy your new headphones!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
WoW the Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So Happy with how these headphones fit and feel - Sound is OUTSTANDING - Love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TomL,
Thank you for choosing Sony!
We couldn't be happier to hear that the WH1000XM6 headphones fit comfortably and deliver outstanding sound. It’s great to know they’re enhancing your listening experience in such a positive way.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Good sound
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality item. The music sounds so good and the battery life is not too bad. I noticed a few days ago though, that some of my music that played well on it, are no longer working well. I did get a 2 year protection plan, so let's see how that goes in case I need their help.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, IndT.
We are delighted to hear that you are enjoying the very good quality of your WH-1000XM6 headphones, particularly the clear music sound and the strong battery life!
We are, however, concerned to hear about the recent issue where some of your music is no longer playing well. This kind of audio skipping or intermittent sound can sometimes be related to Bluetooth connection quality settings, especially when transferring high-resolution audio.
We would like to help you resolve this right away so you don't need to use your protection plan for a minor issue. We recommend trying this quick fix in the Sony | Headphones Connect app:
Go to the Sound tab.
Find the setting for Bluetooth Connection Quality.
If it is currently set to Prioritize Sound Quality, please try changing it to Prioritize Stable Connection.
This simple change often resolves unexpected audio playback issues.
If this step does not fix the problem, please reach out to our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones. Our specialists can guide you through other troubleshooting steps, such as performing a software update or a full reset.
We appreciate you bringing this to our attention and look forward to ensuring your listening experience is consistently excellent!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Would buy again.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 best headphones I have owned. Cancels all The obnoxious noise from my roommates. Lightweight do not hurt after wearing for long hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 10/10 review, TysonlD!
We are thrilled to hear that your WH-1000XM6 headphones are providing the peace and quiet you need! It’s great to know the noise cancellation and lightweight design are making those long listening sessions comfortable.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort
The best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are comfortable, the battery last all of 60+ hours. These things are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, hottopic515!
We are absolutely thrilled to hear that you are enjoying the comfort and performance of your new WH-1000XM6 headphones! It is wonderful to know that the comfort is meeting your expectations, but we’re especially pleased that the battery life is standing out to you.
Thank you again for choosing Sony and for being part of the community!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product The Best Noise Cancellation Extraordinary Sound Quality Crystal Clear Call Quality Up to 30-Hour Battery Life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HernanC,
We are truly heartened to learn that the WH-1000XM6 has provided such a high-quality experience across the board! It is wonderful to know that you are enjoying the extraordinary sound, crystal-clear calls, and our best noise cancellation, all backed by that long-lasting battery life.
Thank you for making Sony part of your listening experience!
Regards,
Dominick
- Pros mentioned:Comfort
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, I like the case it comes with, the features and customizable listening settings, it's comfortable, and does not fall off easily.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user648116,
That's wonderful feedback! We are delighted you appreciate the comfort, secure fit, protective case, and the customizable listening features of the WH-1000XM6 headphones.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
I give 9/10 for the feature and sound.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfort-wise, it was a little tight-fitting, but the sound quality is very good. You can change the codec and get better sound quality. Easy to use, and the touch feature is wonderful while working out. You don't have to constantly use your phone to skip songs or increase your music volume.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel,
We are glad you are enjoying the sound quality and touch controls! For a more comfortable fit, we recommend adjusting the headband sliders or slightly rotating the earcups.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Amazing Headphones For Flights
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony over ear headphones are the best ones I have ever purchased. For people traveling for work this one are a must!!!! The noise canceling is amazing !!!!! However the comfort of them makes them special.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JCBC,
That's incredible to hear! We are so pleased the WH-1000XM6 headphones are the best you have ever owned. We engineered them specifically for travelers and professionals, and we're especially proud that you find both the amazing noise canceling and the superior comfort special.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Ten out of 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, comfortable fit. These headphone are better than anything I've had before
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JustinC,
Thank you for choosing Sony!
We're honored to hear that you’re enjoying the great sound and comfortable fit of your WH-1000XM6 headphones. It’s wonderful to know they’ve become your favorite pair, and we truly appreciate you sharing your positive experience with us.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
State of The Art
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down most comfortable headphones. The sound is crazy brilliant too!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MayT,
Thank you for choosing Sony!
We’re honored to hear that the WH1000XM6 headphones are the most comfortable you’ve experienced and that the sound quality stands out so brilliantly. It means a lot to us to know our headphones can provide both comfort and exceptional audio, enhancing your listening moments.
Best regards,
-Fred