Customer Ratings & Reviews

Hi DERECKM,

We are thrilled to hear that you are enjoying your WH-1000XM6 headphones and that they have elevated your music and movie-watching experiences. Delivering industry-leading noise cancellation and premium audio quality is always our top priority, and we appreciate you taking the time to share your feedback.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for your fantastic review, Ryan!

We are so pleased to hear how much you are enjoying your WH-1000XM6 headphones. It is truly rewarding to know that you find the noise canceling to be "next level" and that you feel like the outside world disappears when you're wearing them. We designed these headphones to provide an immersive listening experience with industry-leading noise canceling and exceptional sound quality, and it brings us great satisfaction to know we succeeded.

It's also wonderful to hear that you find them comfortable for long listening sessions and that you're impressed with the battery life and ease of use. We designed them to be lightweight and comfortable for extended wear, so it's rewarding to know we got it right.

Thank you again for choosing Sony and for your strong recommendation.

Best regards, Gus, Sony Social Media Team

Hi MartinH,
Thanks so much for sharing your review!
We are thrilled to hear that you’re having such a good experience with your new WH-1000XM6 headphones. It’s great to know they feel comfortable on your ears and that you found the setup process to be nice and easy.

Thank you for choosing Sony!
Best regards,
Estefany

Thank you for sharing your detailed and honest feedback, Lily!

We are absolutely thrilled to hear that you are enjoying the superb sound quality of your new WH-1000XM6 headphones! It’s also fantastic to know that your previous M3s lasted an impressive 8 years of daily use; that durability is exactly what we strive for, and we hope you get the same longevity from this pair.

We truly appreciate you detailing your experience with the ear cup size. We understand that changes to comfort, especially for all-day use, are critical, and we regret that the smaller size compared to the M-generation has slightly reduced your comfort level, despite the improved stability during activities like at the gym. We value this specific feedback immensely and will pass it directly to our design team, as maximizing both comfort and stability is a constant goal.

We are pleased you’ve decided to keep them for the excellent sound, and we thank you for bringing the comfort issue to our attention.

Best regards, Gus, Sony Social Media Team

Hi DennisN,

We're delighted to hear that your Sony headphones are proving to be the perfect companion for travel and daily use! Thank you for the fantastic 5-star rating and for sharing how much you appreciate the excellent noise canceling, clear sound, and long battery life. It’s great to know that even with a slightly snug fit at first, your headphones continue to deliver an exceptional experience.

Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.

Hi ChristopherH, it brings us great joy to hear that you are taking advantage of the noise cancelling to enjoy your daily at the office. The headphones utilize digital noise cancellation technology to reduce ambient sounds effectively making it especially useful in noisy places. This design offers a greater comfort during extended use and contributes to improved durability. Keep enjoying your WH1000XM6 headphones! Best regards, - Ismael

Hi KalebH,

It brings us great satisfaction to hear that the WH-1000XM6 ranks among the best headphones you’ve ever owned! We are especially glad that the seamless multipoint switching and the extended battery life are making your daily listening easier and more enjoyable. While we appreciate your feedback regarding the ear pad depth, we’re glad that the overall performance and technical reliability are standing out to you.

Thank you for trusting Sony to provide your premium audio experience.

Regards,
Dominick

Hi AlraL!
Thank you so much for sharing your thoughts. We are really happy to hear that you noticed the improved sound quality and the new folding design. We appreciate your feedback about the fit and will keep it in mind.

The WH-1000XM6 headphones come with industry-leading noise cancellation, long battery life and touch controls for easy use. They also support quick charging and have a comfortable design for long listening sessions.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi Blowsif1988,

Thanks for sharing such a wonderful review of the WH-1000XM6 headphones.

It means so much to us when we hear this kind of feedback from a loyal fan who has owned all the previous models. We're thrilled that you feel the XM6 are our best-fitting and best-sounding headphones yet—and that definitely worth the price!

Enjoy the music and thanks for continuing to choose Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi Caleb,
It's a true pleasure to hear that you're so happy with your new WH-1000XM6 headphones. We appreciate you sharing your thoughts. It's awesome that you're experiencing the incredible sound quality and phenomenal noise canceling and we're so glad you're finding them comfortable.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Gravikaz,

We are immensely pleased to hear that your Sony WH-1000XM6 headphones are such a perfect fit for your lifestyle, especially at the gym! It's fantastic to know you find the fit comfortable, the sound awesome, and the noise cancellation excellent.

Enjoy every moment of your new audio experience and thanks for choosing Sony!

Best regards,
Dominick

Hi Bilote,

We are pleased to hear that you are finding the WH-1000XM6 headphones to be so impressive and comfortable! It is great to know that the sound quality and the new Midnight Blue finish are meeting your expectations for a premium listening experience.

Thanks for choosing Sony. 

Best regards,

Eliab

Hello NATHANAW,

Thank you for choosing Sony!

We couldn't be happier to hear that the WH1000XM6 headphones are delivering such impressive sound quality and comfort for you. Your tip about the thicker ear pads for glasses wearers is a great insight that will surely help others. It's wonderful to know the build quality is holding up well and that the noise cancellation continues to impress. Your thoughtful comments truly inspire us to keep innovating.

Best regards,
-Fred

Hi EufemiaS,

It's a true pleasure to hear that you are finding your WH-1000XM6 headphones so comfortable for your listening sessions. We are happy to know that the excellent quality and great sound are meeting your expectations.

Thank you for choosing Sony.

Regards,
Dominick

Hi ArjanB,
Thank you for sharing your thoughts on the WH-1000XM6 headphones.
We are very glad to hear that you find them very comfortable and that the noise cancellation is top-notch!

We appreciate you choosing Sony!
Warm regards,
Estefany

Hi Bstavig,

We are beyond pleased to hear that your new WH-1000XM6 headphones are the best you’ve ever owned! Hearing a "10/10" rating for both sound and comfort is the ultimate reward for our design team, who worked tirelessly to refine this latest generation.

To achieve that level of comfort, we reintroduced a foldable design and utilized a wider headband to distribute pressure more evenly during long listening sessions. The exceptional sound quality you're enjoying is powered by our new HD Noise Canceling Processor QN3—which is seven times faster than previous versions! We are really glad that the evolution of our flagship headphones has made such a positive impact on your music.

Thank you for choosing Sony.

Regards,
Dominick

Hello WhoaisMe,

Thank you for choosing Sony!

We're elated to hear that you enjoy the WH1000XM6 headphones' sound quality, comfort, and noise cancellation. Knowing that these features enhance your listening experience truly motivates us to continue delivering exceptional products designed for your everyday enjoyment.

Best regards,
-Fred