Customer Ratings & Reviews

Hello Manny,

Thank you for choosing Sony!

We’re honored to hear that the WH1000XM6 has exceeded your expectations and served as the upgrade you were looking for. It’s rewarding to know that its design improvements and overall performance resonate so well with you. Your endorsement as one of the best all-around headphones motivates us to continue refining our products to deliver outstanding experiences.

Best regards,
-Fred

Hi DiegoJ,

We are honored to hear that the WH-1000XM6 is providing you with such top-quality noise cancellation and that you feel they are a worthwhile investment!

The incredible silence you're experiencing is powered by our new HD Noise Canceling Processor QN3, which is significantly faster and more powerful than previous generations. This chip works alongside 12 integrated microphones to analyze and cancel out ambient noise in real-time with unparalleled precision. Combined with our custom carbon fiber drivers for studio-quality audio and a newly refined foldable design, these headphones are crafted to deliver a truly premium experience whether you are traveling or relaxing at home.

Thank you for making Sony part of your daily listening.

Regards,
Dominick

Hello ChadB,

Thank you for your fantastic review! We're so pleased to hear that you consider the WH-1000XM6 to be the best noise cancelling headphones you've had and that the battery life is lasting a long time for you.

We are particularly proud of the HD Noise Canceling Processor QN3, which is at the heart of the industry-leading noise cancellation you're experiencing. This processor is more powerful than previous generations and works with an advanced microphone system to block out distractions in real-time, allowing for a truly immersive listening experience.

Thanks for choosing Sony, and have a marvelous day!
DiegoV

Hi Letmesee,

Thanks so much for being a loyal user of the 1000X series and for sharing your detailed feedback on the new WH1000XM6 headphones! It’s great to hear from someone with firsthand experience across multiple generations of the product.

We're glad that the improvements in swift pairing and the continued focus on a portable, foldable design are making a difference for you.

We appreciate your feedback on the touch control sensitivity! While it is designed to make the controls highly responsive, it can occasionally lead to these accidental activations. One thing you can try is adjusting the touch panel sensitivity in the Sony | Sound Connect app. You can also temporarily disable the touch controls entirely within the app if you're in a particularly windy environment or on a bicycle ride, for example.

Thanks again for the great review and for choosing Sony!

Sincerely,
Jenn | Sony North America.

Thank you for sharing your feedback, Slav!

We are absolutely thrilled to hear that you love your WH-1000XM6 headphones, especially when compared to the competition! That is a huge compliment to their sound and noise canceling performance.

We also appreciate your suggestion regarding connecting more than two devices simultaneously. We understand the convenience of seamlessly auto-switching between multiple sources, and we value this input for future product improvements.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello IndaleciaC,

Thank you for choosing Sony!

We're honored to hear that you appreciate the great quality and amazing sound of the WH1000XM6 headphones. Your recommendation means a lot to us, and we're grateful you’re sharing your positive experience with others. It’s always rewarding to know our products make a meaningful difference in your daily life.

Best regards,
-Fred

Hello ItzelV,
It is truly wonderful to know you're enjoying the WH-1000XM6 headphones and that the battery life has been impressive for you!

We put a lot of focus on creating a superior listening experience with these. They feature our industry-leading Noise Cancelling technology for an immersive escape and up to 30 hours of battery life for long-lasting use.

Thank you for becoming a Sony customer!
Best regards,
Estefany

Hi PatrickW,

We are ecstatic to learn that our WH-1000XM6 headphones have lived up to your expectations of being the "best of the best." We worked hard to push the boundaries with our new QN3 processor and improved driver design to ensure every note is delivered with studio-level precision. Knowing that you’d recommend them so highly to others is the greatest compliment we could receive.

Thank you for choosing Sony.

Regards,
Dominick

Hi GaryT,

We absolutely love hearing that the WH-1000XM6 have made such a positive difference for you.

That "peaceful and calm environment" is exactly what we aim for with the noise-canceling technology. Thank you for recognizing their value and for recommending them so highly!

We appreciate you choosing Sony!

Best regards,
Dominick

Hello Laura,

Thank you for choosing Sony!

We couldn't be happier to hear that you love your WH-1000XM6 headphones and are enjoying the noise cancellation feature. It’s wonderful to know they’re providing the immersive experience you were looking for. We appreciate your support and are always here to assist.

Best regards,
-Fred

Thank you so much for sharing your experience and for your wonderful feedback, KariH! We’re thrilled to hear that you love using your WH-1000XM6 headphones constantly, and that both the sound quality and battery life have impressed you.

Delivering exceptional audio and long-lasting performance is a top priority for us, so it’s fantastic to know your headphones are exceeding your expectations and enhancing your listening experience. Should you ever want to explore even more features or personalize your sound further, the Sony Headphones Connect app offers simple setup and additional controls, as many users have found helpful with other models in the WH-1000X series.

Thanks again for being part of the Sony community and for making the WH-1000XM6 a part of your daily routine!

Best regards,
Gus
Sony Social Media Team

Hi AlejandroA,


It is great to hear you are enjoying the sound quality and the flexibility of the EQ settings! We are also glad you found a creative way to integrate them with your PS5 for an enhanced gaming experience.

Thanks for choosing Sony.

Best regards, Eliab

Hi JonathanH,

We're absolutely thrilled to see your 10/10 recommendation! It's wonderful to know you're enjoying the comfort, incredible noise canceling, and clear, beautiful sound of your headphones. Thanks for sharing your experience!

Thanks for choosing Sony, have an amazing day!
DiegoV

Hi MatthewS! Thank you so much for taking the time to share your experience with the WH-1000XM6 headphones. We are truly glad to hear that you find the connectivity seamless and the volume control user-friendly. It’s also fantastic to know that the noise-cancelling feature is exceeding your expectations.

These headphones are designed to offer exceptional sound quality and comfort, making them perfect for any listening experience.

Thank you for choosing Sony!
Best regards,
Estefany

Hi CarisaB, thank you so much for the amazing feedback! We're immensely pleased to hear you're loving the Sony - WH1000XM6. From the sound quality to the comfort and smart features, it's great to know they're hitting the mark. We truly appreciate you choosing Sony and hope they continue to impress every time you press play! Regards, -Dominick

Hi Sarah,

We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that the sound and fit exceeded your expectations, even within your existing ecosystem. Thanks for choosing Sony.

Best regards,
Eliab