Customer Ratings & Reviews

Thank you for your fantastic review, Blake! We are delighted to hear that you are enjoying your WH-1000XM6 headphones so much and that you find them so comfortable to wear for prolonged periods of time.

It is truly wonderful to know that the sound quality is amazing. We designed these headphones to deliver a premium, high-resolution audio experience that makes your favorite music shine. We also focused on a lightweight and ergonomic design with soft-fit leather earcups to ensure maximum comfort, even during extended listening sessions, so it's rewarding to hear that we succeeded.

Thanks again for choosing Sony and for sharing your positive feedback with us! We hope you continue to enjoy a great sound experience.

Best regards,
Gus
Sony Social Media Team

Hi CarisaB, thank you so much for the amazing feedback! We're immensely pleased to hear you're loving the Sony - WH1000XM6. From the sound quality to the comfort and smart features, it's great to know they're hitting the mark. We truly appreciate you choosing Sony and hope they continue to impress every time you press play! Regards, -Dominick

Hi Matthew,

Thank you for your incredible 5-star review of your WH-1000XM6 headphones! We are thrilled to hear that the noise-canceling performance is exceeding your expectations, even in challenging conditions. It’s fantastic to know you are taking full advantage of the 10-band equalizer and the convenient multipoint Bluetooth connection. We design these headphones to be an all-around amazing audio experience, and your feedback confirms we've succeeded.

Thanks for choosing Sony, have an amazing day!
DiegoV

Thank you so much for your fantastic review, KaseyF! We're thrilled to hear that you're enjoying the unbeatable comfort and the immersive sound quality of your WH-1000XM6 headphones. It's great to know the app's customization features are helping you tailor the experience to your personal preferences. Your feedback is exactly what we strive for—delivering high-quality audio with a personalized touch so you can get the most out of every listening session. If you have any tips, favorite settings, or questions about additional features, feel free to share!

Thanks again for choosing Sony and for being a valued customer!

Best regards,
Gus
Sony Social Media Team

Hi JAKE,

It brings us great satisfaction to hear that you’re enjoying your new WH-1000XM6 headphones.

Moving away from a familiar ecosystem can be a big step, so we are especially glad that the exceptional sound quality and industry-leading noise cancellation have made such a positive impression. We also put a lot of focus on engineering a lightweight design for long-term comfort, and it’s wonderful to know they are among the lightest you’ve ever worn.

Thank you for being a part of the Sony family!

Regards,
Dominick

Hi F1ume, thank you for sharing your positive experience with your Sony WH-1000XM6 headphones! We're beyond pleased to hear that the noise cancellation technology has made such a strong impression and that you consider them the most comfortable headphones you've ever worn. Your satisfaction is our priority, and reviews like yours are incredibly valuable. Thank you for choosing Sony! Best regards, -Dominick

Hi Cmayweather,

It is great to hear that you feel the Sony WH-1000XM6 continues our reign at the top of the noise-canceling market! We are incredibly proud of the iterative improvements and the enhanced noise cancellation we delivered with the XM6, specifically to meet the needs of frequent travelers and users focused on productivity. Thank you for recognizing it as the best all-around headphone available!

We appreciate you trusting Sony.

Regards,
Dominick

Hi Letmesee,

Thanks so much for being a loyal user of the 1000X series and for sharing your detailed feedback on the new WH1000XM6 headphones! It’s great to hear from someone with firsthand experience across multiple generations of the product.

We're glad that the improvements in swift pairing and the continued focus on a portable, foldable design are making a difference for you.

We appreciate your feedback on the touch control sensitivity! While it is designed to make the controls highly responsive, it can occasionally lead to these accidental activations. One thing you can try is adjusting the touch panel sensitivity in the Sony | Sound Connect app. You can also temporarily disable the touch controls entirely within the app if you're in a particularly windy environment or on a bicycle ride, for example.

Thanks again for the great review and for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi SamA,

We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that both the ambient mode and noise canceling are providing such an immersive and seamless experience for you.

Thanks for choosing Sony.

Best regards,
Eliab

Hello Awesome6847,

Thank you for choosing Sony!

We're honored to hear that you appreciate the impressive noise canceling capabilities of the WH1000XM6. It's wonderful to know that the overall experience of these headphones stands out to you, especially during flights where they've helped create a peaceful environment. Your recommendation means a lot, and we're glad the combination of features continues to deliver exceptional value. Thank you for sharing your experience!

Best regards,
-Fred

Hi DanielH,

We are thrilled to hear you’re enjoying the powerful bass and custom EQ features of your new WH-1000XM6 headphones! It is great to know they are performing well during your lifting sessions. We appreciate your feedback regarding their use for running and will certainly share this with our product team as we continue to refine the fit and stability for all types of athletes.

Thanks for choosing Sony.

Best regards,
Eliab

Hi KobyW,

We are thrilled to hear that you are enjoying the sound quality of your new WH-1000XM6 headphones! It is great to know that you are finding them to be a top-tier listening experience and would recommend them to others.

Thanks for choosing Sony.

Best regards,
Eliab

Hello Bella,

Thank you for choosing Sony!

We couldn't be happier to hear that your WH-1000XM6 headphones are delivering such clear, balanced, and immersive sound across all your listening experiences. It's wonderful that the advanced noise cancellation is making a meaningful impact in busy environments, enhancing your enjoyment and focus. Your thoughtful comments truly inspire us to continue crafting products that enrich everyday moments.

Best regards,
-Fred

Hi JDub,

We are pleased to learn that you are genuinely impressed with your new WH-1000XM6! It is wonderful to hear that the refinements we've made to our noise-canceling technology are providing you with a premium listening experience that stands out.

Thank you for choosing Sony.

Regards,
Dominick

Hi JermaineB,

We are so glad to hear your WH-1000XM6 headphones are providing both excellent sound and the durability to keep up with you! It’s great to know they’ve stayed in perfect shape.

Thanks for choosing Sony.

Best regards,
Eliab

Hello ChadB,

Thank you for your fantastic review! We're so pleased to hear that you consider the WH-1000XM6 to be the best noise cancelling headphones you've had and that the battery life is lasting a long time for you.

We are particularly proud of the HD Noise Canceling Processor QN3, which is at the heart of the industry-leading noise cancellation you're experiencing. This processor is more powerful than previous generations and works with an advanced microphone system to block out distractions in real-time, allowing for a truly immersive listening experience.

Thanks for choosing Sony, and have a marvelous day!
DiegoV

Thank you for the fantastic review, Jonnycat4!

We are so glad to hear your WH-1000XM6 is hitting the mark! It’s awesome that you’re noticing that improved wireless range compared to your previous pair—we know how important it is to be able to move around your home or office without missing a beat.

Welcome to the next generation of Sony sound!

Best regards,

Gus, Sony Social Media Team