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Customer Ratings & Reviews

$458.00

Customer reviews

Rating 4.7 out of 5 stars with 1218 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the phenomenal sound quality, comfortable fit, and impressive battery life of up to 30 hours. Many also appreciate its portability, lightweight design, sleek appearance, and seamless app connectivity. However, a few users have expressed concerns regarding heat dissipation, which can cause ears to sweat, and a desire for higher volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,218 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best over the head headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom for her birthday because I LOVE my XM5's and wanted to get her the latest model, and she loves it. She wears it every day and the ANC is the best I've ever experienced. If you have the XM5 then maybe it's not worth the upgrade but it's a significant upgrade if you have the XM4s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Neya!
      Thank you for your kind feedback. We are really happy to hear that the WH-1000XM6 has been a great gift and that the ANC is making a big difference!

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Heat dissipation

    Rated 4 out of 5 stars

    Great sound and feel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way they look and luxurious premium feel is top notch. The noise cancellation is out of this world. The downside is these cause a lot of sweat on the ear cups due to the material and ears get hot. Hopefully they end up selling replacement ear cups that are breathe able and don’t effect the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chirican!
      Thank you for sharing your thoughts with us! We are thrilled to hear your feedback on the WH-1000XM6 headphones. It's wonderful to know that you appreciate their luxurious design and exceptional noise cancellation features.
      We understand your concerns regarding the ear cups and the heat they may cause during use. Your suggestion about breathable replacement ear cups is valuable and we will take it into consideration for future improvements.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Quality head phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noise cancellation. Very comfortable ear pads - solid choice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Student!
      We are thrilled to hear you’re enjoying the excellent sound and noise cancellation of the WH-1000XM6, along with the comfortable ear pads.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best gift i recieved this year!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the comfort of wearing them, noise cancellation excellent!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NellBrown,

      We are thrilled to hear you're enjoying the excellent noise cancellation and comfort of your new WH-1000XM6! It’s great to know that the Midnight Blue model is living up to your expectations for a premium listening experience. Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very comfortable, sound really good, and have great noise cancellation. That + the fact you can customize so many different options and features makes these headphone a 10/10 overall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JadB,

      Thank you for choosing Sony!

      We're thrilled you're enjoying your WH-1000XM6 headphones and appreciate your 10/10 rating! We designed them with comfort, sound quality, noise cancellation, and customization in mind, so it's rewarding to know they hit the mark for you.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Travel Friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the new design since it now folds into a nice compact travel, friendly case. I avoided the previous model because it was not Travel friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Hommerun! We're delighted to hear that you're enjoying the new foldable design and compact, travel-friendly case of the WH-1000XM6. Your comments highlight exactly what we aimed to achieve with this model—making it easier than ever to take your headphones wherever you go. We appreciate you choosing Sony and hope the headphones make all your travels even more enjoyable.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony for the win with these headphones!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased 2 sets of these headphones and have been blown away by not only the sound quality but also the noise cancelling capability. I no longer have to pretend not to hear someone talking because I literally can't hear anyone talking...great for travel, gaming, listening to music...I highly recommend. I also have the one made by the fruit and they don't even compare....SONY FOR THE WIN

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SheriB,

      We could not be more pleased to hear about your experience with the WH-1000XM6 headphones!

      It is fantastic that you have purchased two sets and are consistently blown away by both the sound quality and the industry-leading noise canceling. We designed them to deliver an immersive experience, whether you are traveling, gaming, or just listening to music.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    Sony XM6 - Best in the market right now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Headphones. Much better and cleaner than the AirPods Max. Amazing for travel, love the case. Easy to set Custom Sounds profiles

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AkshayaN,

      Thank you so much for the fantastic 5-star review! We're honored to hear how much you're enjoying your new Sony WH-1000XM6 headphones. It's great to know that the sound clarity, travel-friendly design, and custom sound profiles are all hitting the mark for you. We appreciate you choosing Sony for your audio needs!

      Regards,
      Dominick Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Noise Cancellation is incredible

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are probably the best ones I’ve ever had, noise cancellation is on another level compared to my AirPods Pro 3’s,the cinema listening mode is also pretty good. Use them for the gym and studying I can say there pretty comfortable to wear them for long periods of time. 10/10 headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful feedback, Hugo! We are so glad to hear the next-level noise cancellation, cinematic listening mode, and long-lasting comfort are hitting the mark for you! It is awesome to know that they are staying perfectly comfortable through both your gym sessions and long study blocks. Thank you for choosing Sony! Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used several brands of wireless headphones, and these are by far my favorite. The sound is great and they are very comfortable to wear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinD,

      We're so glad to hear that your Sony headphones have become your favorite among several brands, and that you're enjoying both the great sound and lasting comfort they offer. Thank you so much for the fantastic 5-star rating—your appreciation for the immersive audio and comfortable fit is truly valued. The WH-1000XM6 is designed to deliver an exceptional listening experience you can enjoy for hours.

      Thank you for choosing Sony—wishing you a wonderful day!
      DiegoV. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound ! Love it better then air pods , cozy on the ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AllanC,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you love the sound of the WH1000XM6 headphones and find them more comfortable than other earbuds. Your comfort and audio experience are very important to us, and it's wonderful to know these headphones are cozy on your ears while delivering great sound quality.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent audio quality and battery life. noise cancellation performance is a major improvement from last gen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, AviB!

      We are absolutely delighted to hear that you are enjoying the excellent audio quality and battery life of the WH-1000XM6 headphones!

      It's especially rewarding to hear your feedback on the noise cancellation performance. Knowing that you see it as a major improvement from the last generation is a great validation of our continuous effort to refine and enhance our industry-leading ANC technology.

      Thanks again for choosing the XM6s and for sharing your experience!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    If you want the best …

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous sound and so comfortable! Superior noise canceling as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelZ,

      We’re so glad to hear you’re enjoying the superior noise canceling and comfort of your new WH-1000XM6 headphones! It’s wonderful to know that the sound quality is meeting your expectations. Thanks for choosing Sony. 

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Headphones on the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Transparency and Noise Cancellation modes. Very user friendly and works well with iPhone through the app that connects to the headphones! Great battery life as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricV,

      We're so glad to hear you're loving the WH-1000XM6 headphones! It's fantastic to know that the Transparency and Noise Cancellation modes are making such a positive impact on your listening experience. We designed them with user-friendliness in mind, so we're thrilled to hear they're working well with your iPhone and the companion app. And of course, great battery life is key for enjoying your music all day long!

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outclass Airpods Max in both function & quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of the best wireless headphones I've ever used. Top tier quality, amazing customization options in the app, and two-device connection. Phenomenal work by Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello spad3,

      Thank you for choosing Sony!

      It makes us really happy to hear that the WH1000XM6 headphones have impressed you with their top-tier quality, customizable features, and seamless two-device connection. Your kind words about your experience mean so much to us and inspire us to keep delivering products you can enjoy every day.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality, noise cancelling, comfort, and bluetooth range have all improved over my previous XM4 headphones. I did not compare battery life as both models were more than sufficient.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frankk,

      We genuinely appreciate you sharing such comprehensive feedback!

      It's fantastic to hear that the WH1000XM6 headphones are delivering clear improvements in sound quality, noise cancelling, comfort, and Bluetooth range compared to your XM4s–Thanks for recognizing these key upgrades! We're also glad to hear both models have provided sufficient battery life for your needs.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great you can definitely tell the difference between the xm5 n these would much rsther prefer these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelC,

      We are excited to hear that you can definitely tell the difference and that you are preferring the upgrade to the WH-1000XM6! We constantly strive to push the boundaries of audio technology with each generation, so knowing that the new design and performance stand out so clearly to you is fantastic.

      Thank you for continuing your audio journey with us and for being a loyal part of the Sony family!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    a great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are really good for noise cancellation and they are very comfortable. and the sound is excellent!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KKmccurdy,

      That's excellent to hear! Thank you for your 5-star review of the Sony WH-1000XM6 headphones. We are delighted you find the noise cancellation to be really good, the fit very comfortable, and the sound quality excellent.

      We really appreciate you choosing Sony to be part of your listening experience!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ANC and battery life. I wear these for hours and they don't feel heavy. The custom EQ is a great way to customize the sound to what you'd like.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly really great sometimes I forget that they are on my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CARLOS,

      We are absolutely thrilled to hear that you are finding your new WH-1000XM6 headphones so comfortable that you forget you are even wearing them! We truly appreciate you sharing your experience.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US