Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- |
- SKU:
- 6620467
Customer reviews
Rating 4.7 out of 5 stars with 1045 reviews
(1,045 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.9
Rating 4.9 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the excellent sound quality, comfortable fit, and long-lasting battery life of the WH-1000XM6 headphones. Many appreciate the portability, lightweight design, and connectivity features. Some customers have mentioned concerns about heat around the ears, volume levels, and ear cup size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Step up from the XM5s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To be honest, I thought I was done with Sony after the XM5s. They let me down in a lot of ways (sound quality and the hinge for starters). Then I started seeing leaks for the XM6 and I was like “okay one last try”. I’m very glad I did. These are bar none the best cans I’ve owned. I owned AirPods Max and sold them, had B&W Px7 and gave them away for poor noise cancelling. The XM6 finally achieved everything I was looking for in over-ear headphones
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Hhamanot,
Thank you for such an honest and powerful review of the WH-1000XM6 headphones!
We're incredibly grateful you decided to give Sony one more try after your experience with the XM5s. Hearing that the XM6s are "bar none the best cans you've owned"—even after owning and comparing them to premium competitors—truly means a lot to us.
It's fantastic to know that the XM6 finally achieved everything you were looking for in over-ear headphones. We're thrilled to have earned back your trust and delivered an exceptional listening experience!
Thanks for choosing Sony!
Sincerely,
Jenn.
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been a fan of Sony and I very much like the noise cancelling and overall comfortability.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi. Miguel,
Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their modern and comfortable design, amazing Sound quality and fantastic Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.
Thanks for choosing Sony, have an amazing day!
-DiegoV
Rated 5 out of 5 stars
Get these headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Sony XM6’s with added Best Buy plus membership so I could truly test them out. The voice technology is unsurpassed by any other headphone I’ve tried. I talk on my headphones at work, in the car, while working outside and to go to sleep. People report (clearly) being able to hear my voice without any idea of what’s going on around me. The noise cancelling muffles exterior noises so I can focus on who I’m talking or listening to. I returned these headphones to try out the Bose headphones that are the same price and exchanged those for the Sony’s again the next day. The sound tech in these headphones excites me. The 360 sound is something that not even all music applications are capable of, yet. Overall, I am a 150% Satisfied Customer
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickleD,
We are absolutely thrilled to read your feedback! It sounds like the WH-1000XM6 headphones are delivering the world-class experience we designed them for, especially in the areas of call clarity and Adaptive Noise Canceling—it’s fantastic to know the AI-powered voice technology is performing so well in all your work environments. We also appreciate you noting the competitive comparison and the excitement of the immersive 360 Reality Audio. We aim to offer a sound experience that truly excites our customers.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Exceptional experience over QC35s.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Moving to the XM6 from Bose QC35. The sound quality is way superior and the noise cancelling is absolutely amazing. Flew with the XM6 and it was honestly very good. They cancel out all the constant background noises but also human chatter. The ambient sound mode is exceptional as well! Walked around the airport with the headphones on in the ambient mode and could hear all the chatter around me very very clearly.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Out of this world noise cancellaton
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones ever. The sound quality is amazing and the noise cancellation is even better. When u have these on you cant hear nobody.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Trees,
Thank you for choosing Sony!
We couldn't be happier to hear that you are enjoying the WH-1000XM6 headphones. It’s wonderful to know the sound quality and noise cancellation are making such a positive impact on your listening experience. Your feedback inspires us to continue delivering innovative products that truly immerse you in your music.
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony best headphone ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best Wireless Noise Canceling Headphones that you can buy rn. to be honest I cant live without it. This goes beoynd my expetation if you dont buy this you are making a big mistake
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, JuanGarcia!
We are thrilled to hear you believe the WH-1000XM6 is one of the best Wireless Noise Canceling Headphones available! It's incredibly rewarding to know this product has gone beyond your expectations and that you "can't live without it."
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I’ve ever worn. Noise cancelling is top notch and they don’t get uncomfortable after hours of wearing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi. JackR,
Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
ANC and sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound amazing. More bass heavy than the Airpod Max. I love how light and comfortable they are.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew! We are delighted to hear that you find the WH-1000XM6 amazing! It brings us great joy to know that you appreciate the bass response and the lightweight comfort of the headphones. With features like adaptive sound control and noise cancellation, you can enjoy your music in any environment.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Xm6 headphones are a big upgrade from the Xm5’s. Bought these for my wife and they feel more sturdy and sound quality improved ! Wife absolutely loves them
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonV,
We couldn't be happier to hear that your wife is absolutely loving her new headphones and that the upgrade has been so noticeable! It is fantastic to know that both the improved sturdiness and the enhanced sound quality are making such a positive impression. The WH-1000XM6 features a refined structural design for better durability and incorporates our latest audio processing technology to deliver even more precision and depth to your favorite tracks.
We really appreciate you being part of the Sony family.
Regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent speaker system people on the other end of the call Havc commented about how clear it is. Not sure yet as I traded my Apple over the head, earphones AirPods Max and the sound dead seems better on the max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelL,
It’s rewarding to hear that people on the other end of the call are commenting on the crystal-clear audio of your WH-1000XM6! We are proud of the AI-powered technology that helps ensure excellent call clarity.
We appreciate your honest comparison regarding the noise cancellation and encourage you to explore the customization options in the Sony | Sound Connect app, as you may find ways to tune the audio to your personal preference.
Thank you for being a valued Sony customer!
Regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best headphones that I have ever used!!! The Sound is amazing, I really recommended
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gracev,
Thank you for choosing Sony!
We couldn't be happier to hear that the WH1000XM6 headphones stand out as the best you've ever used and that you love the sound quality. Your recommendation means a great deal to us, and we're grateful for your support in sharing your positive experience.
Best regards,
-Fred
- Pros mentioned:Comfort
Rated 4 out of 5 stars
Sony wireless headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it because they are comfortable and easy to connect with computer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertG,
It's a true pleasure to hear that you like the Sony WH-1000XM6 headphones! We are delighted that you find them comfortable for use and that the connection process with your computer is easy and convenient.
We really appreciate you choosing Sony to be part of your listening experience!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sony M6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good noise cancelling. Comfortable fitting and good sound quality.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pete!
Thanks for your 5-star review! We're so glad that the WH-1000XM6 are a perfect fit for you. It's great to hear that you're enjoying the noise cancelling and sound quality.
The WH-1000XM6 headphones deliver studio-quality sound and our most advanced noise cancellation.
We appreciate you choosing Sony!
All the best,
Estefany
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall experience was great and a huge upgrade from the xm4s, better noise cancellation and touch controls however if your not looking to spend the price the xm4s have a greater value for the price. Worth it, but not to the point where its the only option !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emmanuel,
We're so glad to hear that. Thank you for sharing your experience and for rating your Sony headphones 5 stars! It's fantastic to know the upgrade from the XM4s was meaningful for you, with even better noise cancellation and more intuitive touch controls. It's great that your Sony headphones impressed while offering that next-level listening experience!
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Best Sony headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Headphone with smooth sound quality with excellent battery life.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AkhilJ,
Thank you for choosing Sony!
We couldn't be happier to hear that you're enjoying your WH1000XM6 headphones! It's great to know you're experiencing amazing sound quality and excellent battery life. Thanks for sharing your positive experience.
Best regards,
-Fred
Rated 5 out of 5 stars
Protección
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to suggest that if you are purchasing high-end headphones, it would be prudent to consider acquiring a protection plan. I highly recommend opting for an annual protection plan, as these plans typically safeguard all products purchased from Best Buy. Please ensure that all your purchases are indeed made from Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the thoughtful advice, RamiecG!
We appreciate you sharing your experience with the WH-1000XM6. We agree that protection plans are a great way to ensure peace of mind for high-end gear, and we’re glad you had a smooth experience with our partners at Best Buy.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Mr
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones I have ever purchased. Very good noice counseling, great sound, good battery life
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your positive experience with the WH-1000XM6, Twoboys! We're thrilled to hear that the noise cancelling, sound quality, and battery life have made such a strong impression. Feedback like yours motivates us to keep striving for excellence in audio technology. Enjoy your listening!
Thank you again for your review and for being a part of the Sony community!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Absolute Dual Noise Cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a remote therapist working from home, this has been the ultimate tool for me to focus on their stories and maintain a noise free environment so that they know I am listening and fully present throughout our session. Its quality of dual noise cancellation keeps my dog’s loud barking nonexistent to my clients. It’s been a game changer for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, DamarisR!
We are so pleased to hear that your WH-1000XM6 headphones have been such a game-changer for your work as a remote therapist. It is incredibly rewarding to know that the dual noise cancellation is helping you create a focused and noise-free environment for your sessions, ensuring that you can be fully present with your clients. We designed these headphones to provide exceptional silence and clarity, and it brings us great satisfaction to know they are helping you in such a meaningful way.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Epic.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i have ever had. sound is amazing, noise canceling is great. the sony app os intuitive, easy to use, and great for cutomizing the headphone opperation. i will say, hand oils and hair oils show up pretty obviously on the darker colors. so maybe go with the lighter one if that matters to you. I still prefer the look of the blue though.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeeganP,
Thanks so much for that wonderful 5-star review! We're thrilled to hear that you consider these the best Sony headphones you've ever had. The amazing sound and great noise canceling you're experiencing are the result of the new HD Noise Canceling Processor QN3 and the 12 microphones that work together to deliver a truly immersive audio experience. We're also glad you find the Sony Sound Connect app so intuitive and helpful for customization.
Thanks for choosing Sony, and have a beautiful day!
DiegoV
- Pros mentioned:Portability, Sound quality
Rated 5 out of 5 stars
It folds!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, i use it for gaming and music no issues sound quality is great and it folds up unlike the xm5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nate,
Thank you for choosing Sony!
We're immensely pleased to hear you're loving your WH-1000XM6 headphones! It's fantastic that they're performing so well for both your gaming and music, with no issues and great sound quality. We're also glad the folding design is a feature you appreciate!
Best regards,
-Fred




















