Customer Ratings & Reviews

Hi GabeG!
We are thrilled to hear that the sound stage and noise canceling are hitting the mark for you. We appreciate the honest note about the build feel, too; feedback like that helps us keep leveling up.

The WH-1000XM6 features our latest Auto NC Optimizer for seamless noise adaptation and high precision voice pickup technology for crystal clear calls.

Thanks for choosing Sony!
Best regards,
Estefany

Hi JulianG,

It makes us really happy to hear that your WH-1000XM6 headphones have become an essential travel companion for you. We take great pride in our industry-leading noise cancellation, and we're glad it’s helping you find some peace and quiet on the go! Your humorous advice about not falling asleep in them gave us a good laugh—while they are designed for all-day comfort with that new wider headband, we certainly want you to wake up feeling refreshed and ready for your destination.

Thank you for trusting Sony.

Regards,
Dominick

Hi MatthewS! Thank you so much for taking the time to share your experience with the WH-1000XM6 headphones. We are truly glad to hear that you find the connectivity seamless and the volume control user-friendly. It’s also fantastic to know that the noise-cancelling feature is exceeding your expectations.

These headphones are designed to offer exceptional sound quality and comfort, making them perfect for any listening experience.

Thank you for choosing Sony!
Best regards,
Estefany

Hi AlvinA,

Thank you for your review of the WH-1000XM6 headphones. We're happy to hear you find them comfortable and enjoy the great sound quality!

Regarding the noise canceling, a proper seal is crucial for the best performance. We recommend checking the fit and ensuring the earcups fully enclose your ears without any gaps. For further optimization, you can use the Sony | Headphones Connect app to run the "NC Optimizer" function, which tailors the noise canceling to your specific head shape, hairstyle, and even whether you're wearing glasses.

Thanks for choosing Sony.

Best regards,
Eliab

Hello Driftsoul,

Thank you for choosing Sony!

We're elated to hear that you appreciate the noise cancelling and sound quality of the WH1000XM6 headphones. Your recommendation means a lot to us, and we’re grateful for your support in sharing the experience with others who value great audio.

Best regards,
-Fred

Thank you so much for sharing your experience and for your wonderful feedback, KariH! We’re thrilled to hear that you love using your WH-1000XM6 headphones constantly, and that both the sound quality and battery life have impressed you.

Delivering exceptional audio and long-lasting performance is a top priority for us, so it’s fantastic to know your headphones are exceeding your expectations and enhancing your listening experience. Should you ever want to explore even more features or personalize your sound further, the Sony Headphones Connect app offers simple setup and additional controls, as many users have found helpful with other models in the WH-1000X series.

Thanks again for being part of the Sony community and for making the WH-1000XM6 a part of your daily routine!

Best regards,
Gus
Sony Social Media Team

Hi EdwinV!
Thank you for your wonderful feedback! We are really happy to hear how well the WH-1000XM6 headphones are working for you in so many different situations.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Steven,

It brings us great joy to hear that you are enjoying the versatility of your new WH-1000XM6 headphones. It is wonderful to know that the audio precision allows you to capture every nuance of a classical concerto while still providing the punchy bass needed for your favorite rock tracks. We are also glad the Midnight Blue finish is providing that unique aesthetic touch you were looking for!

Thank you for making Sony a part of your daily listening experience.

Best regards,
Dominick

Hi JonathanH,

We're absolutely thrilled to see your 10/10 recommendation! It's wonderful to know you're enjoying the comfort, incredible noise canceling, and clear, beautiful sound of your headphones. Thanks for sharing your experience!

Thanks for choosing Sony, have an amazing day!
DiegoV

Hi DuckHook!
It brings us great joy to hear that the WH-1000XM6 are the best headphones you’ve ever owned! We are so glad the clear sound, comfortable fit and strong wireless range are making such a big difference for you.

The WH-1000XM6 includes Speak-to-Chat technology, which senses when you start talking and instantly pauses your music so you can have a conversation without taking them off.

We're genuinely thankful you decided on Sony!
Warm regards,
Estefany

Hello Bosnianstar,

Thank you for choosing Sony!

We’re elated to hear that the WH1000XM6 headphones offer great sound, bass, and noise cancellation. We apologize for the discomfort caused by the ear cup design and appreciate you sharing your solution with thicker replacement cups. Your feedback is important to us as we strive to enhance both performance and comfort in our products.

Best regards,
-Fred

Hello Hhamanot,

Thank you for such an honest and powerful review of the WH-1000XM6 headphones!

We're incredibly grateful you decided to give Sony one more try after your experience with the XM5s. Hearing that the XM6s are "bar none the best cans you've owned"—even after owning and comparing them to premium competitors—truly means a lot to us.

It's fantastic to know that the XM6 finally achieved everything you were looking for in over-ear headphones. We're thrilled to have earned back your trust and delivered an exceptional listening experience!

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi. Miguel,

Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their modern and comfortable design, amazing Sound quality and fantastic Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi. JackR,

Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi Kyril,

It brings us great satisfaction to hear that your WH-1000XM6 headphones are keeping up with your lifestyle, from intense gym sessions to staying productive around the house. We designed them to be as versatile as they are durable, so it’s fantastic to know they’ve handled a few accidental drops and still perform beautifully. The multipoint connection and EQ presets are definitely game-changers for a seamless experience!

Regarding the post-workout freshness, a quick wipe down after a heavy session is a great tip for any athlete to keep those ear pads in top shape.

Thank you for choosing Sony to power your daily soundtrack!

Regards,
Dominick

Hello Lias,

Thank you for choosing Sony!

We couldn't be happier to hear that you are enjoying the amazing sound quality and effective noise cancellation of the WH1000XM6 headphones. Your recommendation means a lot to us, and we're grateful to be part of your listening experience.

Best regards,
-Fred

Hi Andrew! We are delighted to hear that you find the WH-1000XM6 amazing! It brings us great joy to know that you appreciate the bass response and the lightweight comfort of the headphones. With features like adaptive sound control and noise cancellation, you can enjoy your music in any environment.

Thank you for choosing Sony!
Best regards,
Estefany