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Customer Ratings & Reviews

$458.00

Customer reviews

Rating 4.7 out of 5 stars with 1219 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the phenomenal sound quality, comfortable fit, and impressive battery life of up to 30 hours. Many also appreciate its portability, lightweight design, sleek appearance, and seamless app connectivity. However, a few users have expressed concerns regarding heat dissipation, which can cause ears to sweat, and a desire for higher volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,219 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Step up from the XM5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I thought I was done with Sony after the XM5s. They let me down in a lot of ways (sound quality and the hinge for starters). Then I started seeing leaks for the XM6 and I was like “okay one last try”. I’m very glad I did. These are bar none the best cans I’ve owned. I owned AirPods Max and sold them, had B&W Px7 and gave them away for poor noise cancelling. The XM6 finally achieved everything I was looking for in over-ear headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Hhamanot,

      Thank you for such an honest and powerful review of the WH-1000XM6 headphones!

      We're incredibly grateful you decided to give Sony one more try after your experience with the XM5s. Hearing that the XM6s are "bar none the best cans you've owned"—even after owning and comparing them to premium competitors—truly means a lot to us.

      It's fantastic to know that the XM6 finally achieved everything you were looking for in over-ear headphones. We're thrilled to have earned back your trust and delivered an exceptional listening experience!

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear great sound! Easy to connect pairs well with iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Sony and I very much like the noise cancelling and overall comfortability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. Miguel,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their modern and comfortable design, amazing Sound quality and fantastic Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    THE BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST headphone I have used so far. And its very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SirajudeenR,

      Thank you for choosing Sony!

      We're honored to hear that the WH1000XM6 headphones stand out as the best you’ve used so far and that they offer great comfort. Your feedback encourages us to keep delivering quality and comfort in our products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with amazing sound isolation and sound. Clamping force is a bit high. Great once loosened a bit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndyJ,

      Thank you for your feedback! We're thrilled to hear that the sound quality and noise isolation are meeting your expectations.

      Regarding the fit, the initial clamping force is designed to ensure a consistent acoustic seal for the best noise-canceling performance. You'll find that with regular use, the headband will naturally adjust and relax to the width of your head for a more personalized, comfortable fit.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony noise cancelling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Bose fan but decided to make a switch. Glad I did. They are great. Better noise canceling and terrific sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elon,

      We are ecstatic to learn that your switch to the Sony WH-1000XM6 has been such a rewarding experience.

      It is a significant compliment to have a long-time audio enthusiast join us, and we are glad that our industry-leading noise cancellation and sound signature have stood out to you. We strive to push the boundaries of acoustic engineering, so knowing that you are finding the clarity and immersion superior is truly rewarding for us.

      We really appreciate you being part of the Sony family and choosing us for your premium listening journey.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Totally worth it!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These are my first high end over the ear headphones and i am so pleased with them! I need to figure out the touch control shortkeys became if my shoulder hits the ourside cup it stops, fwds, or rewinds what im listening to. So thats kind of annoying. But i never read the instructions until I dont figuring things out 'naturally'. Noise cancellation is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    ANC and sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing. More bass heavy than the Airpod Max. I love how light and comfortable they are.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andrew! We are delighted to hear that you find the WH-1000XM6 amazing! It brings us great joy to know that you appreciate the bass response and the lightweight comfort of the headphones. With features like adaptive sound control and noise cancellation, you can enjoy your music in any environment.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I have ever purchased. Very good noice counseling, great sound, good battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your positive experience with the WH-1000XM6, Twoboys! We're thrilled to hear that the noise cancelling, sound quality, and battery life have made such a strong impression. Feedback like yours motivates us to keep striving for excellence in audio technology. Enjoy your listening!

      Thank you again for your review and for being a part of the Sony community!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great headphones

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Audio sounds really good and active noise cancellation is also pretty good too. Better hinges from the xm5 and solid build quality and case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, HanzalaZ!

      We are thrilled to hear that you’re enjoying the audio quality and active noise cancellation on the new WH-1000XM6. It’s also great to see that the updated hinge design and solid build quality are hitting the mark for you—we know how important durability is for a premium pair of headphones!

      We appreciate you sharing your experience and choosing Sony for your listening!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 5 out of 5 stars

    It folds!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, i use it for gaming and music no issues sound quality is great and it folds up unlike the xm5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nate,

      Thank you for choosing Sony!

      We're immensely pleased to hear you're loving your WH-1000XM6 headphones! It's fantastic that they're performing so well for both your gaming and music, with no issues and great sound quality. We're also glad the folding design is a feature you appreciate!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great all around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphone!!! Great sound quality!! Worth the money!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the glowing review, MonikaS!

      We are thrilled to hear that the WH-1000XM6 is delivering the sound quality you expected and that they were worth the investment. Enjoy the music!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the last XM5 the ANC is undeniably better but not by much and it doesn’t justify it’s price. For someone like me who wants the best it isn’t a horrible idea but still a bad deal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonsterCat,

      We feel privileged to know that as someone who settles for nothing but the finest gear, you’ve chosen our latest flagship for your collection. While we realize the investment is significant, we are glad the refinements in our noise-silencing technology are providing you with that edge in performance you've been searching for.

      Thank you for trusting Sony to stay at the forefront of your audio experience.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 4 out of 5 stars

    Solid headphones

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These are really comfortable and sound great. Could have a little better noise cancelling. The carrying case is great too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlvinA,

      Thank you for your review of the WH-1000XM6 headphones. We're happy to hear you find them comfortable and enjoy the great sound quality!

      Regarding the noise canceling, a proper seal is crucial for the best performance. We recommend checking the fit and ensuring the earcups fully enclose your ears without any gaps. For further optimization, you can use the Sony | Headphones Connect app to run the "NC Optimizer" function, which tailors the noise canceling to your specific head shape, hairstyle, and even whether you're wearing glasses.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Genuinely impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been genuinely impressed with these as an all-around pair of premium wireless headphones. Sony has clearly refined what was already a stellar formula — the noise cancellation is legitimately among the best you can get right now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JDub,

      We are pleased to learn that you are genuinely impressed with your new WH-1000XM6! It is wonderful to hear that the refinements we've made to our noise-canceling technology are providing you with a premium listening experience that stands out.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Totally Worth It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, as a busy mom of 3 who just started an online graduate program I love that I can use these headphones for class/group meetings & have the option to control the noise cancellation at my desire & not worry about sacrificing call quality. I also love the added silence I get at the end of my day when I have my much needed me time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello issie,

      Thank you for choosing Sony!

      We’re delighted to learn that you’re enjoying the WH-1000XM6 headphones! It’s wonderful to see how they’re assisting you in managing the demands of motherhood while you pursue your graduate studies. The adjustable noise cancellation feature is indeed a game-changer, allowing you to tailor your listening experience for both class and those precious moments of peace. We hope you continue to find joy and tranquility with your headphones during your much-deserved me time!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones in a long time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality, and the comfort. Definitely recommend for audiophiles

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Noise Cancellation Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is very impressive. The sound quality may be a bit behind some competitors. However, in my opinion, the whole package that you get from these headphones is unbeatable. If you can get these on sale, I would say that the other headphones can’t compete. I’ve used these on several flights and it’s even blocked out screaming babies. I recommend these to anyone who needs incredible noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Awesome6847,

      Thank you for choosing Sony!

      We're honored to hear that you appreciate the impressive noise canceling capabilities of the WH1000XM6. It's wonderful to know that the overall experience of these headphones stands out to you, especially during flights where they've helped create a peaceful environment. Your recommendation means a lot, and we're glad the combination of features continues to deliver exceptional value. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I’ve ever purchased. Ambient mode feels like you don’t have headphones on, and ANC with audio blocks out everything. Sound quality is perfect, no complaints!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamA,

      We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that both the ambient mode and noise canceling are providing such an immersive and seamless experience for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good but I would not consider it exceptional. I was actually a little disappointed when one considers the price. Overall, I think it is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, KirkM!
      Thank you for taking the time to share your review.

      It is most rewarding to hear that you find the sound quality of your WH-1000XM6 to be very good overall.
      We appreciate your honesty regarding the price and performance.

      To get that exceptional sound you’re looking for, we recommend using the "Equalizer" settings in the Sony | Sound Connect app to manually boost the Clear Bass or adjust the highs to your liking.

      It’s a pleasure having you as a Sony customer!
      Best regards,
      Estefany Sony_US