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Customer reviews

Rating 4.7 out of 5 stars with 1139 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality, comfortable fit, and long-lasting battery life of the WH-1000XM6 headphones. Many appreciate the portability, lightweight design, and connectivity features. Some customers have mentioned concerns about heat around the ears, volume levels, and ear cup size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,139 reviews
  • Rated 5 out of 5 stars

    Sony WH1000XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old over the ear headphones for the Sony 6. Perhaps it’s me but I think you should have the option to listen a little louder. But the background option is a great feature. And the case is perfect for on the go. Just snaps into place.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don't think about it, just buy them!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used my friends M5's in the past for traveling and the gym. M5's are anazing. But these M6's are on a whole other level. Just get it and youll see. Loud, crisp and clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Darwin,

      Thank you for choosing Sony!

      It's truly wonderful to hear your positive feedback about the WH-1000XM5 headphones! We're immensely pleased to know you found them amazing for travel and the gym.
      The latest WH-1000XM6 elevates the audio experience to new heights, featuring remarkable improvements in sound quality and noise cancellation. We appreciate your recommendation! We are confident that you will continue to appreciate the vibrant, crisp, and clear sound they deliver.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best noise canceling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise canceling headphone out there, when this headphone was turned on with the noise canceling on it is like a sound dampening bubble around you. Great headphone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your incredible review, Michael!

      We are absolutely thrilled to hear you call the WH-1000XM6 the best noise canceling headphone out there! Your description of feeling like you are in a "sound dampening bubble" is a fantastic compliment and perfectly captures what we aim for with our industry-leading Noise Canceling technology.

      It's rewarding to know that the advanced processing and multiple microphones are delivering that level of pure, uninterrupted immersion for you.

      Thank you again for choosing Sony to be your companion for great sound and silence!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality, coupled with both noise isolation and cancellation for 30% less than competitors made this a no brainer!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexanderN,

      It makes us really happy to hear that you’re enjoying the fantastic sound quality and effective noise isolation and cancellation of the Sony WH1000XM6. Offering such premium features at great value is something we’re proud of, and we’re thrilled it made your choice a no-brainer.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ⭐️⭐️⭐️⭐️⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I’ve ever used! The sound amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnnmarieR,

      We are beyond pleased to hear that the WH-1000XM6 has earned the title of the best headphones you’ve ever owned!

      At Sony, we strive to push the boundaries of audio engineering, and hearing that the sound quality truly amazed you is exactly what we aim for. With our latest advancements in noise cancellation and high-resolution audio processing, we’ve worked hard to ensure every note is crisp and every environment is silent. It’s wonderful to know that these efforts are providing you with a listening experience that stands above the rest.

      We really appreciate you being part of the Sony family!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Best present ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a present for my son, who says these are the best headphones he has had, and very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaC,

      It is great to hear that your son is so happy with his new WH-1000XM6 headphones! We put a significant amount of effort into ensuring our headsets provide long-lasting comfort alongside industry-leading performance, and we are glad they have become his favorite pair.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Sound quality is great and the best part is the noise canceling. Very good for calls and light weight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleMcCann,

      We feel privileged to know that your new headphones are worth every penny for you! It is fantastic to hear that you are enjoying the great sound quality, lightweight design, and clear call performance, but we are especially glad that our industry-leading noise canceling is standing out as the absolute best part of your experience.

      Thank you for investing in our premium audio technology, and thank you for choosing Sony to soundtrack your day.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good pair of headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Project music sounds so good. Only thing that I don’t really like that. It doesn’t have 3-D sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, RomanV!

      We’re glad to hear your music sounds so good on the WH-1000XM6. We appreciate your feedback regarding the 3D sound experience as we are always looking to improve. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is next-level, works so well it softens the world even with no music playing. Our 2019 Sony WH-XB900N headphones are still going strong, but we had to try these. Sound and bass are comparable, with a slight upgrade you can feel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jjshort94,

      Thanks for taking the time to share this amazing review. We are so happy you chose to upgrade to the new WH-1000XM6 headphones! Your comment that the noise canceling is next-level and "softens the world" is exactly what we strive for.

      It's also fantastic to hear that your WH-XB900N headphones are still performing well, which is a testament to the durability we build into all our products.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality. The headphones can get dirty from fingerprints and all that but overall, great headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, aPnut!

      We are thrilled to hear that you are enjoying the great audio quality of your WH-1000XM6! We put a tremendous amount of work into our industry-leading noise canceling and sound engineering, so it’s rewarding to know it’s hitting the mark for you.

      We also appreciate your honest feedback regarding fingerprints on the finish. To keep them looking as premium as they sound, we usually recommend a quick wipe with a soft, dry cloth from time to time.

      Thank you for choosing Sony and for being a part of the community!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise canceling great for office work, gaming, traveling, and on the go places.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, JacksonG!

      We’re glad to hear the WH-1000XM6 is the perfect companion for your office work, gaming, and travels. It’s awesome to know the noise canceling is making a difference wherever you go!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Tea sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the xm4's so have liked the noise canceling of Sony but these are a huge improvement. They don't suck on phone call and the touch pad actually work both issues I had with the xm4's. If you need headphones get these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juan,

      Thank you for the 5-star review! We're so happy to hear that your new WH-1000XM6 headphones are a huge improvement over the WH-1000XM4. It's fantastic that you're noticing a big difference in both the noise cancellation and the touch controls, as those were key areas of focus for us.

      The enhanced performance, especially for phone calls and the touch controls, is thanks to a major upgrade in the core technology. The WH-1000XM6 features the new HD Noise Canceling Processor QN3, which is seven times faster than its predecessor and utilizes 12 microphones—1.5 times more than the previous model. This new processor and microphone system work together in real-time to more effectively block out unwanted sounds and isolate your voice for crystal-clear calls, making a noticeable difference in your daily use.

      Thanks for choosing Sony, have an excellent day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones! Great ANC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real good headphones!! Definitely worth the hype! Get them if you love to sink into your music!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ganamdo,

      We feel privileged to know that these headphones have lived up to the hype for you and that you're enjoying such an immersive listening experience! It’s wonderful to hear that you’re able to truly "sink into" your music. The WH-1000XM6 is specifically designed for that level of immersion, featuring our most advanced HD Noise Canceling Processor QN3, which is seven times faster than previous generations to block out even more distraction. Plus, the new foldable design makes it easier than ever to bring that studio-quality sound with you wherever you go.

      Thank you for trusting Sony.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 1 out of 5 stars

    Extremely uncomfortable/ headband snapped.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sound quality, big upgrade from the xm5 noise cancellation is absolutely amazing. The fact that they can fold again. Sososo good. The case is beautiful. They are however awful to wear. The earcups are teeny tiny, and have protrusions inside them that can actually touch your ear if you have larger ears. The foam on the earculs is extremely thin as well, which helps with heat but not with comfort. The main issue with comfort though is the top headband. It literally doesnt feel like it has foam in it at all, i couldnt wear these headphones for more than like five minutes without them actually hurting. I took them off once and the hadband snapped up. I was able to snap it back in place , which was crazy to me, but from them oj it made a creaking sound. I returned these and went back to my xm5. The sound quality and anc upgrade isnt worth nkt bejng able to wear them. My advice is to go into the store and try them on. Spend some time wearing them at the display. See if they hurt your head.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rikku, we're genuinely sorry that the Sony WH-1000XM6 headphones did not provide the comfort you required, despite the significant enhancements in sound quality, active noise cancellation (ANC), and the reintroduction of the foldable design. We understand that the small earcups, thin earcup foam, and particularly the discomfort from the headband made them unwearable for long-term use for you.

      Your detailed feedback, including the issue with the headband snapping and creaking, is extremely valuable. We genuinely appreciate you taking the time to experience the product and provide such a thorough review. Your insights, especially the recommendation for potential customers to try them on in-store are crucial, and we'll definitely share your feedback with our development team for future improvements. We're happy you returned to the WH1000XM5 and are still enjoying the magnificent sound. Thank you for considering Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    RECOMMENDED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service. Absolutely loved it, also I went to buy it at the store and they assisted me so fast

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Santiago,

      Thank you for the wonderful feedback! We're thrilled to hear that you love your new WH-1000XM6 headphones and had such a fast, positive experience with the store team.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are great you can definitely tell the difference between the xm5 n these would much rsther prefer these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelC,

      We are excited to hear that you can definitely tell the difference and that you are preferring the upgrade to the WH-1000XM6! We constantly strive to push the boundaries of audio technology with each generation, so knowing that the new design and performance stand out so clearly to you is fantastic.

      Thank you for continuing your audio journey with us and for being a loyal part of the Sony family!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the feel and sound is great! Only thing I don’t like is the earcups. Not enough cushion and looks cheap, along with it not being able to get wet. Besides that I think the price should have been $100 less due to those

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent noise canceling headphones. Great for music, great for gaming and for watching movies too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryP,

      It brings us great satisfaction to hear that the WH-1000XM6 is delivering such an excellent experience across your music, gaming, and movies. We designed these to be versatile for all types of entertainment, and we are glad the noise canceling is performing so well for you.

      Thank you for making Sony part of your daily listening.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best headphones Ive owned. Seamlessly switches connections without issue. Might be uncomfortable if you have big ears and the pads dont keep the first parts that far off your head. Battery life is amazing as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KalebH,

      It brings us great satisfaction to hear that the WH-1000XM6 ranks among the best headphones you’ve ever owned! We are especially glad that the seamless multipoint switching and the extended battery life are making your daily listening easier and more enjoyable. While we appreciate your feedback regarding the ear pad depth, we’re glad that the overall performance and technical reliability are standing out to you.

      Thank you for trusting Sony to provide your premium audio experience.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product the sound is amazing and noise cancellation is good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaimeZ,

      We’re thrilled you're enjoying the amazing sound and noise cancellation on your new headphones!

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US