Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- SKU:
- 6620467
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the phenomenal sound quality, comfortable fit, and impressive battery life of up to 30 hours. Many also appreciate its portability, lightweight design, sleek appearance, and seamless app connectivity. However, a few users have expressed concerns regarding heat dissipation, which can cause ears to sweat, and a desire for higher volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great sound quality, but hinge falls short
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, but still some issues with hinge mechanism. After about 12 months of using, the "stopper" on the headband broke with normal use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoelB,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience you have experienced with the hinge mechanism on your WH-1000XM6 headphones. We understand how frustrating this can be after regular use. Please note that the warranty typically covers software malfunctions such as power, audio, and charging issues, but physical damage like this is unfortunately not covered, even if unintentional. We recommend checking with a local electronic repair center, as they may be able to assist in restoring your headphones. Should you be interested in exploring our latest products, please visit our website at https://electronics.sony.com/. We will also share your feedback with our dedicated team as we continue to improve our products.
Best regards,
-Fred
- Pros mentioned:Sound quality
Great Headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Xm6 headphones are a big upgrade from the Xm5’s. Bought these for my wife and they feel more sturdy and sound quality improved ! Wife absolutely loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonV,
We couldn't be happier to hear that your wife is absolutely loving her new headphones and that the upgrade has been so noticeable! It is fantastic to know that both the improved sturdiness and the enhanced sound quality are making such a positive impression. The WH-1000XM6 features a refined structural design for better durability and incorporates our latest audio processing technology to deliver even more precision and depth to your favorite tracks.
We really appreciate you being part of the Sony family.
Regards,
Dominick
- Pros mentioned:Sound quality
Sony headphone review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must admit the Sony headphones have incredible sound performance. It has increased my headphone usage, and has made the experience much more enjoyable. The fit across the head is comfortable and when bending over the headphones actually stay in place that is a big plus. Also when exercising and during vigorous workouts there is little to no movement of the headphones. Lastly most definitely not least the comfort of the ear cushions are phenomenal. I would recommend to others and purchase again if necessary.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ALWAYSSMILING,
Thank you for choosing Sony!
We're delighted to hear that the WH1000XM6 headphones have elevated both your listening experience and daily use. Knowing the sound quality, secure fit during movement, and ear cushion comfort are making such a difference truly means a lot. Thank you for sharing your recommendation!
Best regards,
-Fred
- Pros mentioned:Sound quality
Highly recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I delayed buying a pair of over the ear headphones. I researched, I hemmed and hawed. I went in and tested. But, am I glad I got these. They sound great, the app makes customization relatively easy. Do yourselves the favor for a great audio experience and pick these up if you are in the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, GabrielR! We're so happy to hear that your research and testing led you to the WH-1000XM6 headphones and that you're so glad you chose them. It's wonderful to know you find the sound great and that the app makes customization so easy. We designed these headphones to deliver an incredible audio experience, and we're thrilled that you are enjoying them so much. We sincerely appreciate your recommendation to others! Thank you for choosing Sony.
Best regards,
Gus, Sony Social Media Team.
- Pros mentioned:Sound quality
Compared to the Airpods Max - these win!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tired each of them for a week and even with the Apple ecosystem in mind - the sound and fit of these, hands down, these are way better!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sarah,
We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that the sound and fit exceeded your expectations, even within your existing ecosystem. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Comfort
Comfortable headphones with good battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to use even for long sessions and very good battery life. I feel overall base can be improved but overall having very experience.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony Stands Tall!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall Sony XM6 stands equally besides Bose Ultra Headphones. Features of Sony indubitably beats the Bose apps, due to its robust equalizer, immersive sound, and a bit better noise cancelling technically. I would recommend Sony, if you like touch control features (though a bit finicky) at time than button controls in Bose.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RockBB,
Thank you very much for taking the time to share your feedback on the WH-1000XM6 headphones!
We are very glad to hear that you appreciate the robust equalizer settings and the immersive sound quality, along with the great performance of our noise canceling features. Our goal is always to deliver an outstanding listening experience.
We also appreciate your note regarding the touch controls—that's valuable feedback that helps us improve feature versions of the product. Thank you for choosing Sony and enjoy your immersive audio!
Regards,
Dominick
- Pros mentioned:Sound quality
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome cancellation noise. I recommend using it when you travel.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, AlejandroE!
We’re thrilled to hear that the "awesome" noise cancellation on your WH-1000XM6 is hitting the mark for you! There’s nothing like finding that perfect peace and quiet while traveling, and we designed these headphones to be the ultimate companion for those long flights and commutes.
Thank you for choosing Sony and for the high recommendation!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is fantastic, can really pick up on things you didn’t hear before in certain things and noise cancellation feature is awesome as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulaS,
It’s rewarding to hear that you are enjoying the fantastic sound quality and awesome noise cancellation of your WH-1000XM6 headphones!
We are glad that you are picking up on new details in your favorite music. It is wonderful to know that the HD Noise Canceling Processor QN3 is delivering such a powerful experience, as it is 7x faster than the processor found in our previous WH-1000XM5 model. By optimizing 12 microphones in real time, this system ensures you get the very best in noise cancellation, sound quality, and call clarity.
Thank you for trusting Sony.
Regards,
Dominick
Just plain Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery seems to last forever, optional noise cancelling at the click of a button, easy to figure out controls and probably the best thing to wear for a nap.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LEXI,
It is fantastic to know that your WH-1000XM6 headphones are providing such a comfortable experience that they are your top choice for a nap. Ensuring an intuitive user experience with easy controls and a long-lasting battery is exactly what we strive for, and we are glad the quick noise-canceling toggle helps you find your peace and quiet instantly.
Thank you for trusting Sony to bring comfort and premium sound to your daily routine.
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and great quality sound/anc. Big jump from xm5
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PeterC,
Thank you for choosing Sony!
We're excited to hear you're loving your new WH-1000XM6 headphones! It's fantastic to know you find them very comfortable and are experiencing a big jump in sound quality and ANC from your previous WH-1000XM5 model. We're thrilled you're enjoying the enhanced audio and noise-canceling performance.
Best regards,
-Fred
- Pros mentioned:Sound quality
Rocks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality the fir was a bit getting used to
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Jakenj!
We’re so glad to hear you’re enjoying the great audio quality of your WH-1000XM6. We appreciate your feedback on the fit—it can definitely take a moment to get used to a new design, but we’re glad it’s working out for you!
Thank you for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Sound quality
Sony for the win
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these bad boys for my daughter and she loves them! Only annoying part is she’s ignoring us now that she has the best noise canceling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RebeccaR,
We are so glad to hear your daughter is loving the performance of her new WH-1000XM6! While we can't help with the "ignoring" part, we’re thrilled the noise canceling is working exactly as intended.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Great for Upgrades and best in Class
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I currently have the XM3s and was waiting for a real jump to upgrade and this is it! Better noise cancellation and clearer sound. Overall a great upgrade from older models and as always Sony is leading in over the ear headphones so a great buy no matter what.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience and for choosing Sony once again, CJOT! We are elated to hear that you noticed significant improvements in noise cancellation and sound clarity with the WH-1000XM6. It's great to know the upgrade has met your expectations, and we appreciate your recognition of Sony's commitment to innovation in over-ear headphones. Your feedback motivates us to keep delivering the best in audio technology. Enjoy your listening experience!We truly appreciate your support and for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Everything you need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great highs, great bass. All around excellent sound experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rattleflake33,
Thank you for choosing Sony!
We're excited to hear that the WH-1000XM6 headphones deliver great highs, bass, and an all-around excellent sound experience. Your feedback encourages us to keep crafting products that bring rich and immersive audio to your everyday life.
Best regards,
-Fred
- Pros mentioned:Sound quality
One of the best headphones on the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. The noise canceling feature is top tier.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, user843243!
We are thrilled to hear that you're enjoying your WH-1000XM6! It’s great to know that our noise-canceling technology is hitting that "top-tier" mark for you. We aim to provide a truly immersive experience, and we're so glad these headphones are delivering.
Thank you for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Sound quality
Best headphones in the MARKET
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I had the sony whx 4 they were the best ones over beats and earbuds. The noise cancelation in the New whx6 are revolutionary. I feel like im in the tv show wearing these headphones. Watching movies got 10 times better do it for you. When you out these on the world is yours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrCryptoG,
We're so happy to hear that your new WH-1000XM6 headphones are exceeding your expectations and that you're experiencing the world of immersive audio! It's fantastic to know you're feeling a revolutionary difference, and that they're making your movie-watching experience so much better.
The feeling of being "in the TV show" is exactly what we strive for, and it's all thanks to our next-generation technology. A standout feature of the WH-1000XM6 is the upgraded HD Noise Cancelling Processor QN3. This new processor, combined with a 12-microphone system, works to fine-tune and optimize the noise cancellation in real time, making distractions virtually disappear.
Thanks for choosing Sony, have a phenomenal day!
DiegoV
- Pros mentioned:Sound quality
Sony WH-10006
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these noice canceling head phones. Pricey,but well worth it. Put the headphones a drift into another world. I have not had one problem with the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, ErickS!
We are thrilled to hear that your WH-1000XM6 headphones allow you to "drift into another world." It’s wonderful to know that the noise canceling is providing such an immersive experience and that you find them well worth the investment.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort
Good for music lovers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fit insanely well and are comfortable to wear for long durations tho you can’t really lay down with them unless you’re flat on your back. The EQ settings are really great for a customizable listening experience too! All in all well worth the money, I’m happy with my upgrade
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexisB,
Thank you so much for the 5-star review! We couldn't be happier to hear that you're enjoying the comfort and customizable listening experience with the WH-1000XM6 headphones. It's awesome to know that the EQ settings are helping you get the perfect sound for your needs.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Perfect purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a perfect blend of powerful noise cancellation and high-quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RAJESHD,
We are thrilled to hear that you are enjoying the perfect balance of sound quality and noise cancellation on your new WH-1000XM6 headphones! It is great to know they are meeting your expectations for a high-quality listening experience.
Thanks for choosing Sony.
Best regards,
Eliab