Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Memorial Day Deal
Loading...
$398.00
Save $60
The comparable value is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 1139 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality, comfortable fit, and long-lasting battery life of the WH-1000XM6 headphones. Many appreciate the portability, lightweight design, and connectivity features. Some customers have mentioned concerns about heat around the ears, volume levels, and ear cup size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,139 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling, best sound quality. Comfort is lacking a little with these, could use more cushion on headband.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emily,

      We are immensely pleased to hear that you find the Sony WH-1000XM6 to offer the best noise canceling and sound quality available! Your praise for the core performance is highly valued. We also appreciate your specific feedback regarding the comfort and the cushioning on the headband, which we will certainly share with our design team for future development. Thank you for your review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great for School

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on these are great. I have gone to bars to study and the noise canceling is great as well as the sound quality. I use them all the time to listen to my lectures for school.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaileyW,

      We feel privileged to know that your WH-1000XM6 headphones have become such an essential tool for your studies. It is fantastic that the battery performance and silence provided by the noise canceling allow you to stay focused on your lectures, even in busy environments like a local cafe or bar.

      Thank you for choosing Sony to help you power through your education!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and bass and everything is better, but what stood out to me the most of the fact that I could charge and use it at the same time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yancy,

      It brings us great joy to hear that the sound, bass, and overall experience of the Sony WH-1000XM6 are better than ever! We are especially thrilled that the ability to charge and use them simultaneously is such a beneficial feature for you. Thank you for sharing this fantastic 5-star feedback and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noice cancellation

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these on a plane. Took them off mid flight and didn’t even realize there was a crying baby next to me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonnyG
      Thank you for sharing your experience with the WH-1000XM6 headphones! We are immensely pleased to hear that our noise canceling worked so well for you on your flight.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Amazing Features! Poor Comfort...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for airplane rides. The noise cancellation and sound quality is amazing. I love how they seemlessly connect to 2 devices at the same time. It automatically switches to the device is playing audio. The problem I have with this product is comfort. The headband applies too much pressure on top of my head and around my ears. It gave me a headache about 30 minutes into a flight. I do have the old XM2 headphones and the XM2 is more comfortable than these XM6. I will be returning these.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, EdwardLee.

      We are glad to hear you enjoyed the noise cancellation and seamless switching, but we are truly sorry to hear the WH-1000XM6 caused you discomfort. We aim for a perfect balance of performance and comfort, and we regret that the fit didn't work out for you as well as your previous XM2s did.

      Your feedback regarding the headband pressure is very valuable to our design team. We appreciate your long-term loyalty to Sony and hope we can find a better fit for you in the future.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 2 out of 5 stars

    Amazing Features, Below Average Sonic Performance

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] These headphones were a massive letdown. The soundstage feels super small and cramped, the mids are super weak, the bass is largely absent, and the treble does not stick out of the texture at all. And adjusting the EQ just makes things worse, like if I increase the treble it sticks out as it should but it sounds thin and strained. Increasing the bass overdrives it by quite a bit and it sounds boomy and like I’m listening underwater. I showed them to a few other of my audiophile friends and we all came to the same conclusion. My AirPods Pro 2 have a larger, more full soundstage. My Arctis Nova Pro Wireless’ (yes it is a very different headset) sound worlds more full and precise. Now, as the title says, the features are awesome. They are super comfortable, the battery is plenty big, the dual connections was super convenient, the swipes are intuitive and easy to use. But they just don’t sound good at all. If these were ~$150 then maybe, but for $450?? No way.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Try them - nothing better at or around this price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the sound quality. Bluetooth performance is very good, but wired through a decent DAC is exceptional. The claimed battery life is pretty accurate too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Stevef!

      We are thrilled to hear you’re so impressed with the WH-1000XM6. It’s great to know you’re enjoying that exceptional sound quality through your DAC and that the battery life is living up to its claims!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are incredible! I love the sound quality, noise cancelation, and aesthetic!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the incredible review, Paul!

      We are thrilled to hear that the WH-1000XM6 is hitting all the high notes for you! It’s wonderful to know that you’re loving the combination of our latest sound quality and industry-leading noise cancellation. We put a lot of thought into the premium aesthetic as well, so we're glad to hear the design is resonating with you!

      It’s great to know that these are delivering the immersive experience you were looking for. Thank you for choosing Sony and for sharing your excitement!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    mild concern about hinge stability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product. sound quality is top tier. the only thing im concerned about is the durability of the hinges on the headphones. looking forward to getting a good use of this product :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lsiv!
      Thanks so much for taking the time to share your feedback on the WH-1000XM6 headphones.
      It is great to hear that you love the sound quality.

      We also really appreciate your note about the hinge durability. We understand this is a key concern and we want to assure you that our engineering team is constantly using customer feedback like yours to keep improving the design and materials in our products to deliver the best quality possible.

      We're glad you chose Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive... But the best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch sound and immersion. The scene setting is perfect for pulling up to the gym and getting started. High quality!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Dironb!

      We are absolutely thrilled to hear how much you are enjoying the WH-1000XM6 headphones! It’s incredibly rewarding to know that you are experiencing "Top notch sound and immersion" and that the quality is living up to your expectations. We especially appreciate you highlighting how the scene setting creates the perfect focused environment for "pulling up to the gym and getting started." That seamless, high-quality transition from the outside world to your workout is exactly what we strive for!

      Thank you again for choosing Sony to elevate your daily routine!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good sound quality and about the noise cancellation, that thing is amazing. Thank you so much for this!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SageSal,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you’re enjoying the excellent sound quality and impressive noise cancellation of the WH-1000XM6 headphones. It means a lot to us to know our product is making a positive difference in your listening experience. Thank you for your kind words!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best over ear noise canceling headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iteration of noise canceling headphones Sony has released to date.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ethan!
      Thanks so much for sharing your thoughts with us.
      We are thrilled to hear that you’re loving the WH-1000XM6 and consider them our best noise canceling headphones yet.

      Thank you for putting your trust in Sony and happy 2026!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best Bluetooth headphones I've ever used

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I've ever used. I've used a lot of headphones in my day and these are by far the best bluetooth headphones I've ever had. If you like to feel the bass when you listen to music get these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesE,

      Thank you for your fantastic 5-star review of the WH-1000XM6 headphones! We're thrilled to hear that you consider them the best Bluetooth headphones you've ever used. We put a lot of focus on delivering a powerful and impactful audio experience, and it's great to know that the bass is a feature you particularly enjoy.

      Thanks for choosing Sony, have a powerful day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great ANC. Pretty flat audio. Bulky.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ANC. Pretty flat audio. They are too bulky to comfortably Have them around your neck when not using them. I hear the hinges are weak, but I cannot speak to that as I didn't keep them long enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TrashMetalPanda,

      We feel privileged to know you were impressed with the great Active Noise Cancellation (ANC) performance of the WH-1000XM6 headphones!

      We hear your feedback regarding the sound profile and the bulkiness when worn around the neck. We want to assure you that you can easily customize the sound to your preference using the Sony Headphones Connect app. The app features a robust Equalizer (EQ) that allows you to boost bass, enhance treble, or select from various presets to create a listening profile that suits your taste.

      We also appreciate your note on the design for future consideration. Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony xm5

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love them. They have excellent sounds quality an noise canceling. I love the user interface it’s very simple and user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DevinT,

      We absolutely love hearing this! It's great that you're experiencing the excellent sound quality, industry-leading noise canceling, and the intuitive user interface of your WH-1000XM6 headphones. Enjoy your distraction-free listening! Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of these headphones have amazing and rich quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Santiago,

      Thank you for choosing Sony!

      We're honored to hear that the WH1000XM6 headphones deliver amazing and rich sound quality. Your appreciation inspires us to keep pushing the boundaries of audio excellence for an immersive listening experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony - WH-1000XM6- Noise Canceling great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purpose of the purchase was to have headphones that could block out my surroundings and allow me to create an appropriate environment for studying, without the distraction of nearby conversations. These headphones do exactly that. I am still getting used to the level of silence they produce, but I believe they do fulfill their purpose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulissaG!
      Thanks for sharing your experience! It is truly wonderful to know that your WH-1000XM6 headphones are helping you create that perfect, quiet space for your studies. It’s great to hear they are providing the silence you need to stay focused.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise reduction is second to none, I love the quality of sound it produces.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerenceT,

      We couldn't be happier to hear that the noise reduction on your new headphones is proving to be second to none for you! It is fantastic to know that you are loving the high-quality sound they produce. This model utilizes our most advanced noise-canceling technology and a refined driver unit to ensure that your music remains crystal clear and entirely uninterrupted, no matter your environment.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Headphone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I love these headphones. I love the design and custom options I can do with the app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Titoelrey,

      It’s great to hear that you love your new headphones and are enjoying the design and customization options available through the app!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Cool features.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommand. The cafe feature if very cool. Makes it as if you are not wearing any headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YuC1,

      It is fantastic to know you are enjoying the cool features of your Sony WH-1000XM6 headphones!

      We designed these headphones to offer an industry-leading listening experience, combining unparalleled noise-cancellation with superior audio quality. We are particularly pleased to hear you appreciate the intelligent features like the Adaptive Sound Control, which automatically adjusts ambient sound settings based on your location and activity, and the crystal-clear call quality.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US