Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- SKU:
- 6620467
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the phenomenal sound quality, comfortable fit, and impressive battery life of up to 30 hours. Many also appreciate its portability, lightweight design, sleek appearance, and seamless app connectivity. However, a few users have expressed concerns regarding heat dissipation, which can cause ears to sweat, and a desire for higher volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Just as I remember but way better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for travel on the plane to block out the noice and the sound is great. Love the touch controls
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlackSpruce!
Thank you so much for your feedback! We are immensely pleased to hear that the WH-1000XM6 headphones made your travels more comfortable and that you love the touch controls.
We appreciate you choosing Sony!
Best regards,
Estefany
Sony 1000XM6
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are aesthetically pleasing to look at and sound amazing. I recently lost a pair of headphones in Tokyo and needed a replacement quick. I did allot of research on Youtube and the XM6’s were highly regarded, which made my decision allot easier. These feel great on my head and over my ears. The noise cancelling function on these headlhones is excellent for the type of environments I’m engaged in. I’m sfill learning about the XM6’s functionality, but for now I’m really happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JoshuaC!
We are so glad that the WH-1000XM6 could step in as a worthy replacement after your trip to Tokyo! It’s great to hear that all that research paid off and that you're finding them both aesthetically pleasing and comfortable for long-term wear.
The improved noise cancellation is a big part of what makes this generation special, so we're thrilled it's helping you stay focused in your daily environments. Since you're still exploring all the new features, you’re in for a treat as you discover how the enhanced AI processing adapts to your surroundings even better than before. Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these headphones before a long flight and it was AMAZING. The noise cancellation is great. Still working through all the features (there is a "smart" conversation mode; 3D sounds; etc.) so, probably more to come.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kpldd,
Thank you for choosing Sony!
We're excited to hear that you enjoyed the WH1000XM6 headphones on your long flight and appreciated the excellent noise cancellation. It's great to know you're exploring the advanced features like the smart conversation mode and 3D sounds. We look forward to you discovering even more benefits as you continue using them.
Best regards,
-Fred
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've ever had. Sound is superb and thr ease of use make it an amazing product, great price too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YoniS,
We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that the superb sound quality and ease of use have made them the best headphones you've owned. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Sony WH1000XM6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these headphones alot! they are really good at noise cancelation.. and the sound is so pure and crisp. I do my physical activities with no problem.. while enjoying my music. I most definitely recommend these headphones. they are super dope and fun to listen to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WalterG,
Thank you so much for the 5-star review! We are absolutely thrilled to hear how much you're loving your headphones. It’s fantastic to know that the noise cancellation is making such a difference for you, and that you're enjoying the pure and crisp sound. We're also glad to hear they're comfortable enough for your physical activities, allowing you to enjoy your music without any interruptions.
Thanks for choosing Sony, have a nice day!
DiegoV
- Pros mentioned:Comfort
Superb Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly comfortable to wear with excellent ANC features that you can turn on and off. Wear these daily and absolutely love them. Some how Sony improved on the 1000XM5s!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello John,
Thank you for choosing Sony!
It's a true pleasure to hear that the WH1000XM6 offers you outstanding comfort and flexible ANC features that enhance your daily listening. We're grateful for your loyalty and delighted that the improvements have made a positive difference for you. Thank you for sharing your enthusiasm!
Best regards,
-Fred
- Pros mentioned:Sound quality
The best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think these headphones have the best combination of sound and noise cancelling of any I've tried. The Bose are also very good, but these seem just a bit better to me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeff,
That is excellent feedback! We are thrilled to hear that you feel the WH-1000XM6 headphones offer the best combination of sound quality and noise canceling performance compared to others you have tried. We strive to lead in both areas, and we appreciate you choosing our product.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great love them! Very please with the sound cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Laura,
Thank you for choosing Sony!
We couldn't be happier to hear that you love your WH-1000XM6 headphones and are enjoying the noise cancellation feature. It’s wonderful to know they’re providing the immersive experience you were looking for. We appreciate your support and are always here to assist.
Best regards,
-Fred
- Pros mentioned:Sound quality
Don’t hesitate. Buy today!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the X5s sounded good but these have taken it a step beyond. The sounds quality is phenomenal but where they have made substantial improvement is in the noise cancellation. Just an amazing set of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
We're so glad to hear that your Sony headphones have truly surpassed your expectations—thank you for the fantastic 5-star rating! It's wonderful to know that you're enjoying the phenomenal sound quality, and especially that the substantial improvements in noise cancellation have made such a difference for you. We appreciate your enthusiasm for this amazing set of headphones.
Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.
- Pros mentioned:Sound quality
Best headphones i’ve ever had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Improvement over the xm5’s which i dodnt think could get better. Much more options for customizing your listening experience and feels strong on the new hinge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosueL,
We're thrilled that you are experiencing the improvements firsthand, especially with the enhanced customization options in the app and the strong, updated design. It's our goal to keep refining what makes the 1000X series the best.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Don't think about it, just buy them!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive used my friends M5's in the past for traveling and the gym. M5's are anazing. But these M6's are on a whole other level. Just get it and youll see. Loud, crisp and clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Darwin,
Thank you for choosing Sony!
It's truly wonderful to hear your positive feedback about the WH-1000XM5 headphones! We're immensely pleased to know you found them amazing for travel and the gym.
The latest WH-1000XM6 elevates the audio experience to new heights, featuring remarkable improvements in sound quality and noise cancellation. We appreciate your recommendation! We are confident that you will continue to appreciate the vibrant, crisp, and clear sound they deliver.
Best regards,
-Fred
- Pros mentioned:Portability
Sony WH1000XM6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my old over the ear headphones for the Sony 6. Perhaps it’s me but I think you should have the option to listen a little louder. But the background option is a great feature. And the case is perfect for on the go. Just snaps into place.
I would recommend this to a friend - Pros mentioned:Sound quality
1000-xm6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 best noise cancelling, sound top tier love it, the quality not strong than xm5 but overall is still 10/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hello QuanN,
Thank you for choosing Sony!
We’re honored to hear that the WH-1000XM6 headphones deliver top-tier noise cancelling and sound quality that you love. It’s great to know that, despite some differences compared to the WH-1000XM5, the overall experience remains exceptional. Your positive feedback truly inspires us to keep innovating.
Best regards,
-Fred
Protección
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would like to suggest that if you are purchasing high-end headphones, it would be prudent to consider acquiring a protection plan. I highly recommend opting for an annual protection plan, as these plans typically safeguard all products purchased from Best Buy. Please ensure that all your purchases are indeed made from Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the thoughtful advice, RamiecG!
We appreciate you sharing your experience with the WH-1000XM6. We agree that protection plans are a great way to ensure peace of mind for high-end gear, and we’re glad you had a smooth experience with our partners at Best Buy.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Best Buy Forever Shopper
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a previous owner of the Sony XM5, the XM6 headphones have vast improvements on sound quality and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisH,
It is truly wonderful to know that you are enjoying the advancements in sound quality and noise cancellation on your new WH-1000XM6, especially coming from the previous generation.
We really appreciate you being part of the Sony family.
Regards,
Dominick
- Pros mentioned:Sound quality
Sony M6 Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. The sound qualify is great I just can’t answer calls
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoeL,
It is fantastic to know that you are loving the sound quality of your new WH-1000XM6 headphones!
We are sorry to hear you have been having trouble answering calls, but we would be happy to help you get that sorted. To receive a call, please tap the touch sensor control panel twice quickly—with an interval of about 0.4 seconds—when you hear the ring tone.
If you are not hearing the ring tone, please refer to this helpful troubleshooting guide to resolve the issue: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001856858.html
Thank you for making Sony part of your day!
Regards,
Dominick
- Pros mentioned:Sound quality
Must buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones on the market. Love the noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyzonM,
We are thrilled to hear that you're loving the noise cancellation and consider these the best headphones on the market!
Thanks for choosing Sony.
Best regards,
Eliab
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are wonderful headphones with great noise canceling. My wife says “it’s an experience “
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Joes,
Thank you for choosing Sony!
It’s a true pleasure to hear that the WH1000XM6 headphones have impressed you with their noise-canceling capabilities and that your wife finds them to be a remarkable experience. We’re grateful to be part of your audio journey and hope they continue to bring enjoyment.
Best regards,
-Fred
Great boise canceling.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best noise canceling headphone. So far these how beaten out all the other kinds i own .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doshi,
It brings us great satisfaction to hear that your new headphones have outperformed every other pair you own to claim the top spot.
We pour a tremendous amount of engineering into perfecting our industry-leading noise cancellation, so knowing that it is delivering a noticeably superior, quiet experience for you is incredibly rewarding. Whether you are commuting, working, or just tuning out the world, we are glad they are providing the absolute best soundscape for your daily life.
Thank you for choosing Sony to elevate your audio experience.
Regards,
Dominick
- Pros mentioned:Sound quality
10/10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is next-level, works so well it softens the world even with no music playing. Our 2019 Sony WH-XB900N headphones are still going strong, but we had to try these. Sound and bass are comparable, with a slight upgrade you can feel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jjshort94,
Thanks for taking the time to share this amazing review. We are so happy you chose to upgrade to the new WH-1000XM6 headphones! Your comment that the noise canceling is next-level and "softens the world" is exactly what we strive for.
It's also fantastic to hear that your WH-XB900N headphones are still performing well, which is a testament to the durability we build into all our products.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.