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Customer Ratings & Reviews

$458.00

Customer reviews

Rating 4.7 out of 5 stars with 1220 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the phenomenal sound quality, comfortable fit, and impressive battery life of up to 30 hours. Many also appreciate its portability, lightweight design, sleek appearance, and seamless app connectivity. However, a few users have expressed concerns regarding heat dissipation, which can cause ears to sweat, and a desire for higher volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,220 reviews
  • Rated 5 out of 5 stars

    Best Buy Does it Again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal thus product does everything it says it can! I recommend this to others looking for a good deal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SUSANT,

      We appreciate your recommendation and are delighted to know that the WH-1000XM6 headphones meet your expectations and provide great value. Thank you for sharing your positive experience with others.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Great sound and ANC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been on an intense search for the perfect headphones and I've found them. I compared it to other brands and this one stood out. Sony really nailed it overall

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the feedback, Ulisses!

      We are so glad to hear your intense search brought you to the WH-1000XM6 and that they stood out against the rest. We put a lot of work into balancing studio-quality sound precision with our most advanced QN3 noise-canceling processor yet, so knowing they hit the perfect mark for you is the ultimate win. It is awesome to know we nailed it for your setup!

      Thank you for choosing Sony.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones! Comfortable and reliable. A must buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Serg,

      We couldn't be happier to hear that your new WH-1000XM6 headphones are providing the comfort and reliability you need. Beyond the classic comfort, the XM6 features our brand-new QN3 Processor, which is seven times faster than previous versions. This works in tandem with an upgraded 12-microphone system to deliver the most precise noise cancellation we have ever engineered. Whether you're in a noisy office or on a long flight, the adaptive AI ensures your music remains the centerpiece of your experience.

      We really appreciate you being part of the Sony family.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first over the ear NC headphones. I must say great start for me. The NC is phenomenal. I used it to take naps in a noisy hospital visit and the battery life was more then enough i got easily 8 hrs worth with some battery left. The top bar i feel can be a bit more comfy but i do have a pin head so maybe that was it. Besides that im always finding an excuse to wear them. If you want quality sound? Its there, but tbh there are better solutions for that. This one just checks off everything very well with NC bieng spectacular.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RayG!
      Thanks so much for taking the time to share such detailed feedback on your WH-1000XM6 headphones. We are delighted to hear that they've been such a great start for your over the ear noise canceling experience!

      We're particularly proud that the noise cancelling is spectacular and helped you during that noisy hospital visit.

      We appreciate the honest feedback on the headband comfort; while fit can be tricky, we constantly look for ways to enhance design.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the feel and sound is great! Only thing I don’t like is the earcups. Not enough cushion and looks cheap, along with it not being able to get wet. Besides that I think the price should have been $100 less due to those

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product and excellent sound quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for almost one month. It's been very good, and the quality was very awesome, and I really like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sricharan,

      We are beyond pleased to hear that you have been enjoying your Sony WH-1000XM6 headphones over the past month and appreciate their awesome quality. It's wonderful to know they are delivering excellent value and enhancing your listening experience. We designed these headphones to provide exceptional sound, comfort, and advanced features to keep you fully immersed in your music.

      Thank you for trusting Sony and being a valued part of the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - WH-1000XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their quality and sound. I had the previous version too, but they improved these a lot. I'm very happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, FredyG!

      We’re so happy to hear that you are loving the quality and sound of your new WH-1000XM6! It’s great to know that, as a previous owner, you’ve noticed the improvements we've made to this generation. We truly appreciate your continued support and are thrilled you're happy with your purchase!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, Barely have to charge, you can change a lot of settings in the app. Great for bus rides or normal everyday activities

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Char,
      Thanks so much for the great review on the WH-1000XM6 headphones!
      We are excited to hear that they are working great for you, that you barely have to charge them and that you find the app helpful for changing settings, especially for things like bus rides and daily use.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Excellent Headphones (Good Quality Sound Control)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have been fantastic with great sound quality when listening to music or watching video’s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelM,

      Thank you for choosing Sony!

      We're elated to hear that the WH1000XM6 headphones have been fantastic for you with their great sound quality while enjoying music and videos. Your appreciation means a lot to us, and we're glad they are enhancing your listening experience. If there’s ever anything we can assist with, please don’t hesitate to reach out. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sounding headphones, noise cancelling is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KyleR,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you are enjoying the great sound quality and impressive noise cancelling features of the WH1000XM6 headphones. Your appreciation encourages us to continue innovating and delivering exceptional audio experiences. We're grateful for your support and hope these headphones enhance your listening moments every day.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a Christmas gift for our daughter. She loves these things. It's amazing the sound that comes out of them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GamerID,
      Thanks so much for sharing your feedback with us! We are thrilled to hear that your daughter is loving her new Christmas gift.

      The WH-1000XM6 features our most advanced noise canceling yet, alongside a super comfortable design for long listening sessions. Plus, the battery lasts long enough to get her through days of music and calls without needing a charge.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the xm4's so have liked the noise canceling of Sony but these are a huge improvement. They don't suck on phone call and the touch pad actually work both issues I had with the xm4's. If you need headphones get these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juan,

      Thank you for the 5-star review! We're so happy to hear that your new WH-1000XM6 headphones are a huge improvement over the WH-1000XM4. It's fantastic that you're noticing a big difference in both the noise cancellation and the touch controls, as those were key areas of focus for us.

      The enhanced performance, especially for phone calls and the touch controls, is thanks to a major upgrade in the core technology. The WH-1000XM6 features the new HD Noise Canceling Processor QN3, which is seven times faster than its predecessor and utilizes 12 microphones—1.5 times more than the previous model. This new processor and microphone system work together in real-time to more effectively block out unwanted sounds and isolate your voice for crystal-clear calls, making a noticeable difference in your daily use.

      Thanks for choosing Sony, have an excellent day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones has great sound and features. I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. The sound quality is amazing, noise cancellation works well. They connect easily and are comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mattb,

      It makes us really happy to hear that you are loving your new WH-1000XM6 headphones. Delivering a seamless combination of top-tier sound quality, powerful noise cancellation, easy connectivity, and lasting comfort is exactly what we aimed for with this generation, and we are glad they are a perfect fit for you.

      Thank you for choosing Sony to elevate your daily listening experience.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best noise canceling

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise canceling headphone out there, when this headphone was turned on with the noise canceling on it is like a sound dampening bubble around you. Great headphone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your incredible review, Michael!

      We are absolutely thrilled to hear you call the WH-1000XM6 the best noise canceling headphone out there! Your description of feeling like you are in a "sound dampening bubble" is a fantastic compliment and perfectly captures what we aim for with our industry-leading Noise Canceling technology.

      It's rewarding to know that the advanced processing and multiple microphones are delivering that level of pure, uninterrupted immersion for you.

      Thank you again for choosing Sony to be your companion for great sound and silence!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    No headphone can cancel high pitched sounds.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, these will cancel noise but they don't cancel extremly loud noises like yelling/ screaming or high pitched sounds like a squealing dryer. No headphones can cancel these sounds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raymond,

      We truly appreciate you taking the time to share your feedback. You are exactly right—while our industry-leading noise-canceling technology is designed to drastically reduce ambient sounds like airplane engines or office chatter, sudden, high-pitched, or extremely loud noises can still be difficult to eliminate completely. We are glad to hear they are working well for your general noise-canceling needs!

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Big improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have the XM4s, these are much better and cancel almost all airplane noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CromagJohnson,

      We are pleased to learn that your upgrade to the WH-1000XM6 has made such a significant difference in your travels! The XM4 was a fan favorite for years, so hearing that you find this new generation much better at silencing airplane engines is a fantastic testament to our engineering progress. We are thrilled that you can now enjoy a near-silent cabin experience, allowing you to focus entirely on your music or movies during long flights.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Portability, Sound quality
    Best Buy Employee

    Rated 1 out of 5 stars

    Extremely uncomfortable/ headband snapped.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Sound quality, big upgrade from the xm5 noise cancellation is absolutely amazing. The fact that they can fold again. Sososo good. The case is beautiful. They are however awful to wear. The earcups are teeny tiny, and have protrusions inside them that can actually touch your ear if you have larger ears. The foam on the earculs is extremely thin as well, which helps with heat but not with comfort. The main issue with comfort though is the top headband. It literally doesnt feel like it has foam in it at all, i couldnt wear these headphones for more than like five minutes without them actually hurting. I took them off once and the hadband snapped up. I was able to snap it back in place , which was crazy to me, but from them oj it made a creaking sound. I returned these and went back to my xm5. The sound quality and anc upgrade isnt worth nkt bejng able to wear them. My advice is to go into the store and try them on. Spend some time wearing them at the display. See if they hurt your head.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rikku, we're genuinely sorry that the Sony WH-1000XM6 headphones did not provide the comfort you required, despite the significant enhancements in sound quality, active noise cancellation (ANC), and the reintroduction of the foldable design. We understand that the small earcups, thin earcup foam, and particularly the discomfort from the headband made them unwearable for long-term use for you.

      Your detailed feedback, including the issue with the headband snapping and creaking, is extremely valuable. We genuinely appreciate you taking the time to experience the product and provide such a thorough review. Your insights, especially the recommendation for potential customers to try them on in-store are crucial, and we'll definitely share your feedback with our development team for future improvements. We're happy you returned to the WH1000XM5 and are still enjoying the magnificent sound. Thank you for considering Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Eddie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality on the sound I would definitely buy them again and recommend them to someone else…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, EduardoE!

      We are thrilled to hear that you’re enjoying the high-quality sound of your WH-1000XM6. Having your recommendation means a lot to us, and we’re so glad you’d choose them again!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Xm6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling works fantastic for trucking and the audio sound great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GonzaloS,

      We are ecstatic to learn that your WH-1000XM6 headphones are making such a positive difference during your time on the road!

      We know that a trucking environment presents unique challenges, which is why we’ve equipped the XM6 with our most powerful hardware yet: the HD Noise Canceling Processor QN3. Combined with a total of 12 microphones, this system is designed to identify and cancel out the low-frequency roar of a truck engine with incredible speed and precision. We are thrilled that the "great" audio quality is helping you enjoy your favorite tracks and stay focused on the miles ahead.

      Thank you for trusting Sony to be your reliable companion on every journey.

      Best regards,
      Dominick Sony_US