Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- SKU:
- 6620467
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the phenomenal sound quality, comfortable fit, and impressive battery life of up to 30 hours. Many also appreciate its portability, lightweight design, sleek appearance, and seamless app connectivity. However, a few users have expressed concerns regarding heat dissipation, which can cause ears to sweat, and a desire for higher volume levels.
This summary was generated by AI based on customer reviews.
Sound Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Quality is great and comfortable at the head. Easy to use but have to learn how to fold it properly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MIRASOLS,
We are really happy to hear that you are enjoying the great sound quality and comfortable fit of your new headphones. Learning how to fold them can take a little bit of practice at first, but it quickly becomes second nature once you get the hang of it.
Thank you for making Sony part of your daily listening experience.
Best regards,
Dominick
- Pros mentioned:Sound quality
Great quality!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound quality, coupled with both noise isolation and cancellation for 30% less than competitors made this a no brainer!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexanderN,
It makes us really happy to hear that you’re enjoying the fantastic sound quality and effective noise isolation and cancellation of the Sony WH1000XM6. Offering such premium features at great value is something we’re proud of, and we’re thrilled it made your choice a no-brainer.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort
Not what I expected…
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality was alright, not what I was expecting. Overall fit was nice and comfortable to wear, but would press on my head after a long time. Feels cheap, your fingerprints will get everywhere. It’s almost a puzzle to fold it into the case, and the differences between each mode are very noticeable and would probably never use them.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Ryan,
Thank you for considering Sony products.
We are sincerely sorry for the inconvenience and the disappointment you’ve experienced with your WH-1000XM6 headphones. It is clear that the sound, build feel, and ease of use did not align with your expectations, and we apologize for the frustration this has caused. This is certainly not up to the quality standards we strive for, and we take your concerns very seriously.
We want to assure you that we will forward your feedback regarding the material finish and the folding design to our dedicated Sony team for their thorough review as we continue to work diligently to enhance our products.
In the meantime, we would like to provide some steps that may help improve your experience:
1. Optimizing Sound Quality: If the default sound isn't what you expected, we recommend using the Sony Sound Connect app. We suggest toggling through different Equalizer presets like "Bright" or "Excited," or creating a custom profile to better suit your ears. You can see a walkthrough of these features here: https://youtu.be/7vPJ97Gy6l8?si=yX3Akj88Rbp8sF3w
2. Improving Comfort and Fit: To reduce the pressure on your head during long sessions, we suggest adjusting the headband sliders so they are extended equally on both sides. This ensures the earcups sit flush against your ears and prevents the headband from pulling too tightly against the crown of your head.
3. Maintaining the Finish: Because of the premium matte finish, natural oils can transfer easily. We recommend using a soft, dry microfiber cloth to wipe down the earcups after use to keep them looking new and free of fingerprints.
We’re committed to helping you resolve this issue. If the problem persists, please reach out to our dedicated support team for further assistance and advanced troubleshooting.
You can find all the contact options and helpful resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
- Pros mentioned:Sound quality
Great choice and best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent quality and sound. All The sounds are great and improvised when compared to XM-4.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi prince,
We are thrilled to hear that you are enjoying the upgraded sound quality! It is great to know that the refinements we've made since the XM4 are delivering an excellent listening experience for you.
Thanks for choosing Sony.
Best regards,
Eliab
Expensive with high quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very strong noise canceling, soft ear cups , flexible and not tight at all
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful feedback, AngelaN!
We are so glad to hear the very strong noise canceling, soft ear cups, and that comfortable, flexible fit are hitting the mark for you! The WH-1000XM6 is built to deliver incredible sound without feeling tight at all, so hearing that they stay perfectly cozy for you is just awesome.
Thank you for choosing Sony! Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort
Amazing Features, Below Average Sonic Performance
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] These headphones were a massive letdown. The soundstage feels super small and cramped, the mids are super weak, the bass is largely absent, and the treble does not stick out of the texture at all. And adjusting the EQ just makes things worse, like if I increase the treble it sticks out as it should but it sounds thin and strained. Increasing the bass overdrives it by quite a bit and it sounds boomy and like I’m listening underwater. I showed them to a few other of my audiophile friends and we all came to the same conclusion. My AirPods Pro 2 have a larger, more full soundstage. My Arctis Nova Pro Wireless’ (yes it is a very different headset) sound worlds more full and precise. Now, as the title says, the features are awesome. They are super comfortable, the battery is plenty big, the dual connections was super convenient, the swipes are intuitive and easy to use. But they just don’t sound good at all. If these were ~$150 then maybe, but for $450?? No way.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Sony head phones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones noice canceling is awesome price was great .A all around great product
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, harveywalls45!
We are thrilled to hear that you are loving your new WH-1000XM6! It is great to know that the awesome noise canceling and overall value are meeting your expectations for an all-around great product. We put a lot of work into making our latest noise-canceling technology better than ever, and we are so glad you are enjoying the experience!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort
Unique headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No words. Just buy if you care for quality. Extremely comfortable for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TechFinGaming,
Thank you for choosing Sony!
We couldn't be happier to hear that the WH-1000XM6 headphones are delivering exceptional quality and comfort for you. It means a lot to us that they have become an essential part of your listening experience. Your straightforward recommendation is truly appreciated!
Best regards,
-Fred
- Pros mentioned:Comfort
Best present ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a present for my son, who says these are the best headphones he has had, and very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LindaC,
It is great to hear that your son is so happy with his new WH-1000XM6 headphones! We put a significant amount of effort into ensuring our headsets provide long-lasting comfort alongside industry-leading performance, and we are glad they have become his favorite pair.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Sony XM6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality. The headphones can get dirty from fingerprints and all that but overall, great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, aPnut!
We are thrilled to hear that you are enjoying the great audio quality of your WH-1000XM6! We put a tremendous amount of work into our industry-leading noise canceling and sound engineering, so it’s rewarding to know it’s hitting the mark for you.
We also appreciate your honest feedback regarding fingerprints on the finish. To keep them looking as premium as they sound, we usually recommend a quick wipe with a soft, dry cloth from time to time.
Thank you for choosing Sony and for being a part of the community!
Best regards,
Gus, Sony Social Media Team
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This newer version is lighter, and more comfortable. The noise canceling is very effective.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AvidShopper,
Thank you for choosing Sony!
We're honored to hear that the newer version of the WH1000XM6 headphones feels lighter and more comfortable for you, with noise canceling that truly stands out. Your feedback highlights the care put into enhancing the experience, and we appreciate you sharing it.
Best regards,
-Fred
- Pros mentioned:Sound quality
Good pair of headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Project music sounds so good. Only thing that I don’t really like that. It doesn’t have 3-D sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, RomanV!
We’re glad to hear your music sounds so good on the WH-1000XM6. We appreciate your feedback regarding the 3D sound experience as we are always looking to improve. Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and bass and everything is better, but what stood out to me the most of the fact that I could charge and use it at the same time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yancy,
It brings us great joy to hear that the sound, bass, and overall experience of the Sony WH-1000XM6 are better than ever! We are especially thrilled that the ability to charge and use them simultaneously is such a beneficial feature for you. Thank you for sharing this fantastic 5-star feedback and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good noise canceling great for office work, gaming, traveling, and on the go places.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, JacksonG!
We’re glad to hear the WH-1000XM6 is the perfect companion for your office work, gaming, and travels. It’s awesome to know the noise canceling is making a difference wherever you go!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Tea
Good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good. Noise canceling is good maybe not quite worth the price but overall good.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the feedback, Steve!
We are glad to hear that the good sound quality and solid noise canceling are hitting the mark for you!
We also really appreciate you calling out your thoughts on the pricing. We want to make sure you are getting great value out of your gear, so we are definitely passing your note along to our team.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
The best Bluetooth headphones I've ever used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I've ever used. I've used a lot of headphones in my day and these are by far the best bluetooth headphones I've ever had. If you like to feel the bass when you listen to music get these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesE,
Thank you for your fantastic 5-star review of the WH-1000XM6 headphones! We're thrilled to hear that you consider them the best Bluetooth headphones you've ever used. We put a lot of focus on delivering a powerful and impactful audio experience, and it's great to know that the bass is a feature you particularly enjoy.
Thanks for choosing Sony, have a powerful day!
DiegoV
- Pros mentioned:Sound quality
Great headphones! Great ANC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real good headphones!! Definitely worth the hype! Get them if you love to sink into your music!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ganamdo,
We feel privileged to know that these headphones have lived up to the hype for you and that you're enjoying such an immersive listening experience! It’s wonderful to hear that you’re able to truly "sink into" your music. The WH-1000XM6 is specifically designed for that level of immersion, featuring our most advanced HD Noise Canceling Processor QN3, which is seven times faster than previous generations to block out even more distraction. Plus, the new foldable design makes it easier than ever to bring that studio-quality sound with you wherever you go.
Thank you for trusting Sony.
Best regards,
Dominick
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling, best sound quality. Comfort is lacking a little with these, could use more cushion on headband.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emily,
We are immensely pleased to hear that you find the Sony WH-1000XM6 to offer the best noise canceling and sound quality available! Your praise for the core performance is highly valued. We also appreciate your specific feedback regarding the comfort and the cushioning on the headband, which we will certainly share with our design team for future development. Thank you for your review and for choosing Sony!
Regards,
Dominick
Manaswini Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really really good product, connects with everything
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ManaswiniG,
Thank you for choosing Sony!
It brings us great joy to hear that your WH1000XM6 headphones are working seamlessly with all your devices. We’re glad they are making your daily audio experience smooth and enjoyable. Your positive feedback inspires us to continue delivering reliable and versatile products.
Best regards,
-Fred
- Pros mentioned:Sound quality
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased these headphones and I loved the noise cancellation on them, I recommend these headphones to everyone. The headphones were definitely worth 500 dollars, this was one of my best purchases yet and you guys should get it too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChingonGus,
Thank you for choosing Sony!
It's a true pleasure to hear you're enjoying your WH-1000XM5 headphones so much! We're glad the exceptional noise cancellation is making such a difference for you and that you consider them one of your best purchases. Thank you for recommending them; we truly value your support and hope you continue to have a fantastic listening experience!
Best regards,
-Fred