Customer Ratings & Reviews

Hi AnnmarieR,

We are beyond pleased to hear that the WH-1000XM6 has earned the title of the best headphones you’ve ever owned!

At Sony, we strive to push the boundaries of audio engineering, and hearing that the sound quality truly amazed you is exactly what we aim for. With our latest advancements in noise cancellation and high-resolution audio processing, we’ve worked hard to ensure every note is crisp and every environment is silent. It’s wonderful to know that these efforts are providing you with a listening experience that stands above the rest.

We really appreciate you being part of the Sony family!

Regards,
Dominick

Hi GaryP,

It brings us great satisfaction to hear that the WH-1000XM6 is delivering such an excellent experience across your music, gaming, and movies. We designed these to be versatile for all types of entertainment, and we are glad the noise canceling is performing so well for you.

Thank you for making Sony part of your daily listening.

Regards,
Dominick

Hi ChigozieN!
Thanks for sharing your awesome review! We are thrilled to hear that the WH-1000XM6 is your go-to choice for daily gaming and music.

These headphones offer clear sound, powerful noise cancellation, and a long lasting battery perfect for uninterrupted gaming and listening.

Thank you for choosing Sony!
Best regards,
Estefany

Hi RonnyG
Thank you for sharing your experience with the WH-1000XM6 headphones! We are immensely pleased to hear that our noise canceling worked so well for you on your flight.

Thank you for putting your trust in Sony!
Warm regards,
Estefany

Hi JaimeZ,

We’re thrilled you're enjoying the amazing sound and noise cancellation on your new headphones!

Thanks for choosing Sony.

Best regards,

Eliab

Thank you for your fantastic review, Dironb!

We are absolutely thrilled to hear how much you are enjoying the WH-1000XM6 headphones! It’s incredibly rewarding to know that you are experiencing "Top notch sound and immersion" and that the quality is living up to your expectations. We especially appreciate you highlighting how the scene setting creates the perfect focused environment for "pulling up to the gym and getting started." That seamless, high-quality transition from the outside world to your workout is exactly what we strive for!

Thank you again for choosing Sony to elevate your daily routine!

Best regards, Gus, Sony Social Media Team

Hi DevinT,

We absolutely love hearing this! It's great that you're experiencing the excellent sound quality, industry-leading noise canceling, and the intuitive user interface of your WH-1000XM6 headphones. Enjoy your distraction-free listening! Thanks for choosing Sony.

Best regards, Eliab

Hi AddieB,

We are elated to hear that your new WH-1000XM6 headphones have earned a spot as your go-to "everyday carry." It is wonderful to see them joined with your XM4s to create the ultimate Sony audio duo.

Regarding the connection with your Sony TV, we recommend unpairing the headphones from your TV and then pairing them again to refresh the link. This often resolves synchronization and volume control quirks. We are constantly working on firmware improvements, so please ensure both your headphones and TV are running the latest software versions for the best experience.

Thank you for being such a loyal member of the Sony family.

Regards,
Dominick

Hi COLEC!
Thank you so much for the fantastic feedback! We are thrilled to hear that your whole family is loving the WH-1000XM6 headphones and that they have been a game changer for you all.

We appreciate you choosing Sony!
Best regards,
Estefany

Thank you for your review, MatthewB!

We are delighted to hear that you are enjoying your new WH-1000XM6 headphones. It is fantastic to know that you find the Active Noise Canceling to be amazing and that they are comfortable for long-term wear. We designed them to provide a premium, comfortable listening experience, and it's rewarding to hear that we got it right.

We appreciate your feedback about the setup process for Teams. We understand that getting the drivers configured correctly can sometimes be a challenge, and we're glad to hear you were able to get it working perfectly.

Thank you again for your strong recommendation and for being a Sony customer.

Best regards, Gus, Sony Social Media Team

Hello SageSal,

Thank you for choosing Sony!

We couldn't be happier to hear that you’re enjoying the excellent sound quality and impressive noise cancellation of the WH-1000XM6 headphones. It means a lot to us to know our product is making a positive difference in your listening experience. Thank you for your kind words!

Best regards,
-Fred

Thank you for the incredible review, Paul!

We are thrilled to hear that the WH-1000XM6 is hitting all the high notes for you! It’s wonderful to know that you’re loving the combination of our latest sound quality and industry-leading noise cancellation. We put a lot of thought into the premium aesthetic as well, so we're glad to hear the design is resonating with you!

It’s great to know that these are delivering the immersive experience you were looking for. Thank you for choosing Sony and for sharing your excitement!

Best regards, Gus, Sony Social Media Team

Hi Grumpy,

Thank you for the excellent feedback on the WH-1000XM6 headphones! We're thrilled you're impressed with the sound quality and noise canceling. We appreciate you sharing your experience.

We understand your frustration with the volume control. While the current design is for precise adjustments, you can increase or decrease the volume more quickly by swiping and holding your finger on the touch panel. Your feedback about both the volume and the warmth of the earcups will be passed on to our product team for future consideration.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for your incredible review, TerryG! We're so happy to hear that you love your WH-1000XM6 headphones and the Sony app. It's fantastic to know that they are performing so well for you in a loud data center environment. We designed the industry-leading noise cancellation and high-quality microphones specifically for situations like this, ensuring you can hear perfectly and others can't hear the background noise. We truly appreciate you sharing this perfect use case! Thank you for choosing Sony!

Best regards,
Gus, Sony Social Media Team.

Hello Victor,

Thank you for your review of the WH1000XM6 headphones. We are glad to hear that you are enjoying the excellent sound quality and Active Noise Cancellation (ANC).

We appreciate your feedback on the design. Your personal preference is valuable to us, and we're always working to innovate while considering our customers' feedback. A key feature we're proud of in the WH-1000XM6 is the more efficient DSEE Extreme processor, which restores details lost during compression for a richer, more faithful audio experience.

Thanks for choosing Sony, and have a wonderful day!
DiegoV

Hi AriLozano,

Thank you for the fantastic review! We're thrilled to hear that you're so happy with the Sony WH-1000XM6 headphones.

It's great to know that you're enjoying the amazing sound quality and the convenient side touch controls. We designed these headphones to deliver an immersive audio experience, whether you're listening to music with powerful bass or enjoying a movie with Cinema Mode.

Thank you for choosing Sony!

Best regards,
Dominick

Hi BENITEZ,

We are honored to hear that these are the best-sounding headphones you have ever used. We always aim to deliver premium audio performance that justifies every penny, and it means a lot to know that the sound quality makes them completely worth the investment for you.

Thank you for being a valued part of the Sony audio family.

Best regards,
Dominick

Hi Randolph!
Thank you so much for the awesome review!

We are thrilled to hear that you would recommend the WH-1000XM6 to anyone making the switch from earbuds.

We appreciate you choosing Sony!
Best regards,
Estefany