Customer Ratings & Reviews

Hi BorisA,

Thank you for choosing Sony!

We couldn't be happier to hear that you enjoy the WH1000XM6 headphones, appreciating both their ease of use and sleek design. It’s wonderful to know they are enhancing your listening experience. Thank you for sharing your positive feedback with us.

Best regards,
-Fred

Hello JerryW,

Thank you for choosing Sony!

We're thrilled to hear that you're enjoying your WH-1000XM6 headphones. It's great to know that you find the Bluetooth pairing process easy and the battery life impressive. Your experience motivates us to continue delivering high-quality products.

Best regards,
-Fred

Hi SupremePatron,

It's fantastic to hear you're loving the Sony WH-1000XM6 headphones, especially the improved ANC that eliminates its own white noise, a significant upgrade! While the soundstage is good, it's understandable to miss the "Clear Bass" option from previous models, though the new 10-band EQ in the Sony Headphones Connect app offers ample flexibility to fine-tune the bass to your preference. Your practical advice about opting for the black color for demanding activities like exercise or dirty work is also wise, as the darker finish is generally more forgiving of smudges, sweat, and general wear than the silver.
Thanks for choosing Sony.
-Eliab

Hi SkyIce!
Thanks so much for sharing your feedback with us.
We are thrilled to hear that you’re impressed with the quality of your new WH-1000XM6!

The WH-1000XM6 features our most advanced noise canceling yet, designed to block out even more background chatter. Plus, with the upgraded battery life and super soft ear pads, they stay comfortable for those extra long listening sessions.

Thank you for choosing Sony!
Best regards,
Estefany

Hi MikeW!
We are really happy to hear that your new WH-1000XM6 is working well for you and keeping you happy!

The WH-1000XM6 features our most advanced Auto NC Optimizer to automatically adjust noise canceling based on your environment. It also includes upgraded drivers for even richer sound and a refined, lightweight headband designed for maximum durability and long-term comfort.

Thanks for choosing Sony!
Best regards,
Estefany

Hello EphraimN,

Thank you for choosing Sony!

We're beyond pleased to hear that you're enjoying the WH1000XM6 headphones! It's fantastic to know that you find their sound quality superior to other products. We truly appreciate your feedback and hope you continue to enjoy your listening experience.

Best regards,
-Fred

Hi JacquelineV, thank you for the wonderful 5-star review! We're really happy to hear that you're enjoying your new Sony WH-1000XM6 headphones. It's fantastic that you've noticed the improved ambient mode—we put a lot of effort into making the listening experience even better with this model. We appreciate you choosing Sony again and for sharing your feedback! Regards, -Dominick

Hi Ashi, we are truly grateful to hear your feedback!
The Sony WH-1000XM6 headphones are designed to provide an exceptional listening experience, featuring best-in-class active noise cancellation that allows you to immerse yourself in your favorite music. With rich, dynamic sound, you'll enjoy deeper bass, clearer mids and spatial enhancements that elevate your audio experience.

Thanks for choosing Sony!
Best regards,
Estefany

Thank you for the amazing review, Nick!

We are thrilled to hear that the WH-1000XM6 has been a worthy upgrade from your XM3s! It’s great to know that you’re enjoying the step up in noise canceling and sound quality.

We also appreciate your feedback regarding the headband design. We know that comfort is subjective, especially when moving from a long-time favorite like the XM3, and we're glad to hear you're settling into the new fit. It’s also fantastic that you’re taking full advantage of the ability to use LDAC and your custom Equalizer settings at the same time for that high-resolution, personalized audio experience!

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi EliS,

Thank you for your review! We're thrilled to hear you're enjoying the top-of-the-line sound quality and noise cancellation of the WH-1000XM6 headphones. We also appreciate your feedback on comfort, especially for glasses wearers.

For the most comfortable fit during long listening sessions, we recommend ensuring the headband is properly adjusted so the earcups sit snugly around your ears without putting too much pressure on your glasses' arms. Many users find that the clamping force and overall comfort improve over time with regular use.

Thanks for choosing Sony.

Best regards,
Eliab

Hi MinkailuD,

We are beyond pleased to hear that you are loving your new WH-1000XM6 headphones! There is nothing we enjoy more than knowing our customers are happy with their purchase. We hope you continue to enjoy the premium sound and industry-leading noise cancellation during all your listening sessions.

Thank you for choosing Sony to be your companion in sound.

Best regards,
Dominick

Hello CameronB, thanks for sharing your experience with the WH1000XM6! It brings us great satisfaction to hear that you appreciate the technology improvement –immersive sound quality and top-tier noise cancellation! Thanks for choosing Sony! Sincerely, -Jenn.

Thank you for the fantastic review, MaynardC!

We're thrilled to hear that you and your girlfriend are enjoying the amazing quality and sound of the WH-1000XM6 headphones. We design our premium headphones to deliver an unparalleled listening experience, so knowing that they are a hit is rewarding!

Thanks again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Thank you for your fantastic feedback, CharlieR!

We are so pleased to hear that you consider the WH-1000XM6 to be the best headphones you've ever used. Your comment about the noise cancellation being "amazing" is incredibly rewarding for our team. We've put a lot of work into our next-gen processor and adaptive microphone system to deliver industry-leading noise canceling, and it's great to know that you are experiencing the full benefit of that technology.

We hope you continue to enjoy a more immersive and quiet listening experience wherever you go.
Thank you for choosing Sony.

Best regards, Gus, Sony Social Media Team

Hi BruceN,

We're so glad to hear that your Sony headphones have delivered the best noise canceling you've ever experienced and impressive battery life. Thank you so much for sharing your fantastic 5-star review—your appreciation for these standout features truly means a lot. The powerful noise cancelling and long-lasting performance are what make the WH-1000XM6 such a remarkable listening companion.

Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.

Thank you for the wonderful review, DmoM!

We are absolutely thrilled to hear that your son is loving his new WH-1000XM6! It's fantastic to know they were a successful gift and that he finds them very comfortable.

We appreciate you mentioning that the features were worth the price. We design these headphones to deliver a truly premium audio experience, comfort, and top-tier noise cancellation, so it's rewarding to know we've met that high standard for him.

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi str8b8ed,

We're glad to hear you're enjoying the excellent battery life and multipoint connection on your WH-1000XM6 headphones. We apologize for the frustration with the noise-canceling fluctuations on the plane. This behavior is most often caused by the Adaptive Sound Control feature, which we recommend disabling in the Sony | Headphones Connect app to maintain a consistent noise-canceling level. If the issue persists, please ensure you have the latest firmware installed.

Thanks for choosing Sony.

Best regards,
Eliab

Hi JashZ,

We're thrilled to hear that you and your whole family are enjoying your new WH-1000XM6 headphones! It’s fantastic to know that they've been such a hit. We take great pride in delivering an incredible audio experience for everyone.

We're particularly glad to hear that the bass and noise cancellation are a highlight for you. The WH-1000XM6 headphones feature our HD Noise Cancelling Processor QN3, which works with multiple microphones to provide our most advanced noise cancellation, letting you truly immerse yourself in your music.

Thanks for choosing Sony, have a harmonious day!
DiegoV

Hi AnnaN,

We’re thrilled you’re enjoying the sound quality and noise canceling! It's great to hear that the Speak-to-Chat feature is working well for your conversations.

Thanks for choosing Sony.

Best regards,

Eliab