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Customer Ratings & Reviews

$458.00

Customer reviews

Rating 4.7 out of 5 stars with 1220 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the phenomenal sound quality, comfortable fit, and impressive battery life of up to 30 hours. Many also appreciate its portability, lightweight design, sleek appearance, and seamless app connectivity. However, a few users have expressed concerns regarding heat dissipation, which can cause ears to sweat, and a desire for higher volume levels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,220 reviews
  • Rated 5 out of 5 stars

    RECOMMENDED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service. Absolutely loved it, also I went to buy it at the store and they assisted me so fast

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Santiago,

      Thank you for the wonderful feedback! We're thrilled to hear that you love your new WH-1000XM6 headphones and had such a fast, positive experience with the store team.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, unmatched noise cancelling, great sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, SeanO!

      We are thrilled to hear that the WH-1000XM6 is living up to the hype for you! "Unmatched noise cancelling" is exactly what we aimed for with the new QN3 processor, and we’re so glad you’re enjoying the jump in sound quality too.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and fit great. Just be wearing of sweating with them on. The noise canceling is amazing as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobR,

      We couldn't be happier to hear that you find the sound and fit great and that the noise canceling is amazing! We engineered the WH-1000XM6 headphones to deliver a truly immersive and premium audio experience, and we appreciate your feedback on these core features.

      We also appreciate you providing the helpful note regarding sweating while wearing them—that is useful information for other customers who plan to use them during rigorous activity.

      Enjoy the silence and the music!

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony wh1000xm6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. Cushions cause pressure and pain.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeanG,

      We are happy to hear you’re enjoying the excellent sound quality. We are sorry to hear about the discomfort; we recommend adjusting the headband for a more relaxed fit or ensuring the earcups are positioned correctly to alleviate pressure.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones make every song sound 10 times better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Gussy!

      We are thrilled to hear that your WH-1000XM6 is making your music sound so much better! Delivering that high-quality audio experience is what we strive for. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones out right now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of high quality headphones and the XM6 is one of the best in the market. It does a really good job of blocking out most of the noise in a loud environment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickW,

      That's fantastic to hear! It's truly rewarding when our premium headphones make such a significant difference in your listening experience. The WH-1000XM6 is designed to provide industry-leading noise cancellation, especially in challenging environments, so we're thrilled it's living up to that promise for you. Enjoy your high-quality audio!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Noise cancelling is outstanding

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is outstanding — I can’t hear anything around me when these are on. Sound quality is rich and balanced. Comfortable for long sessions too. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonS!
      Thanks so much for sharing your experience with the WH-1000XM6!
      We are thrilled to hear that you’re loving the noise cancellation and sound quality.

      The WH-1000XM6 is designed to immerse you in your music with industry leading noise cancellation, crystal clear audio, and all day comfort, perfect for long listening sessions.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, the sound is crystal clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlG,

      It is great to hear that you are loving your new WH-1000XM6 headphones. We take immense pride in our precision engineering to ensure every note is delivered with crystal-clear clarity, and knowing that the audio quality has made such a positive impression on you is exactly what we strive for. Thank you for trusting Sony for your listening needs.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony XM6’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insanely good quality very high end headphones stays on your head while moving ANC makes it so you can not hear anything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MosesL!
      It is fantastic to know that you feel the WH-1000XM6 headphones are so high-end. We're really glad you feel confident moving around with them on, and that the Noise Cancelling is doing such a great job of letting you disappear into your audio.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony X6

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ANC and sound quality. Ear pads are uncomfortable while wearing for a while.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, OMed!

      We’re thrilled you’re enjoying the WH-1000XM6 for its top-tier ANC and sound quality. We’re sorry to hear the ear pads aren't perfectly comfortable for long sessions, though. Your feedback on the fit is incredibly helpful as we strive to balance premium audio with all-day comfort.

      We appreciate you choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    pretty good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good quality. Glad made the purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, ShashiS!

      We’re so glad to hear you’re happy with your purchase. The WH-1000XM6 represents our best noise-canceling technology yet, and we’re thrilled the quality is meeting your expectations!

      Enjoy the incredible sound, and thank you for choosing Sony!

      Best regards,

      Gus Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Great audio quality and noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is great and the noise cancellation is very nice. I like how you can connect it to audio devices at one time. So now I have it connected to my TV and my phone and it's super convenient. There are a lot of Sony oriented features with the app, haven't got to use very much of them but they seem convenient.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenjaminP,

      We are truly heartened to learn that you are finding the noise cancellation and audio quality to be so great! It is wonderful to hear that the multipoint connection is providing you with the convenience of switching between your TV and phone seamlessly. We hope you enjoy exploring the rest of the features within the Sony app as you continue to use them.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony wh-1000xm6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eu gostei muito do produto, a qualidade é realmente muito bom, estou muito satisfeito.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had them for a short while, but I love the sound and absolutely love the noise cancellation. They were perfect for my flight to Japan.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headphones. I like the new hinges, seems less likely to break than the older XMs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OluwaseyiS,

      That is excellent feedback! We are thrilled to hear you consider the WH-1000XM6 Headphones excellent and appreciate the improved design and durability of the new hinges. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Love the xm6

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It was a toss up between this and the beats and they won. I’m extremely happy with my purchase. Love the feature of dual connection maxing as tv headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, BrandonA!

      We’re so glad the WH-1000XM6 won the "toss up"—it’s always great to hear we’ve earned a spot in your daily rotation over the competition. That multipoint dual connection is a game-changer for switching between your phone and the TV without missing a beat. Enjoy the premium sound and thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    The word for me is disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when I saw that the M6 available. From reading and watching reviews everybody was saying oh yeah it's wonderful. 1. Well, the earcup did not fit my ears couldn't get it comfortable fit nor could I get the upper part quit to fit. Oh, it would go on my head and my ears, but I had to keep wiggling them, couldn't get comfortable. Oh and they also became warm/Hot. 2. The app was not intuitive. I never could get them adjusted for sound the way I like to hear it. Very disappointed. 3. I returned them!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryM,
      Thanks for reaching out and sharing your honest feedback with us. We're truly sorry to hear that the WH-1000XM6 headphones weren't the right fit for you. It sounds like you had a really frustrating experience with the comfort and the app and we sincerely apologize for that.

      It's clear how much thought you put into your purchase and it's disappointing when a product doesn't live up to the excitement. We really appreciate you taking the time to share these specific points about the earcups, the fit and the app. This kind of direct feedback is incredibly valuable and helps our team understand what we can improve on for the future.

      Thanks for considering Sony. We hope to have another opportunity to serve you in the future.
      Sincerely,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones Sony the best brand on audio equipment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElbaG,


      We’re thrilled to hear that you love your new headphones! It’s an honor to be considered your top choice for audio equipment, and we’re so glad the Midnight Blue WH-1000XM6 is delivering the premium experience you expect from Sony. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great all around wireless headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and near perfect ANC. I got them specifically for airline travel and they did not disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonA,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WH1000XM6 provided excellent sound quality and effective active noise cancellation, enhancing your airline travel experience. We appreciate you taking the time to share your positive feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ANC is the best I've ever tried. I fly a lot and this cancels out almost 100% of ambient noises which makes flying wayyyy more enjoyable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drj5011,

      Thanks for sharing your experience with the WH-1000XM5 headphones! It's fantastic to hear the Active Noise Cancelling is making such a difference for you, especially during flights.

      We're so glad that they are living up to their reputation and making your travels more enjoyable.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US