Customer Ratings & Reviews
- Model:
- WH1000XM6/B
- SKU:
- 6620467
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the phenomenal sound quality, comfortable fit, and impressive battery life of up to 30 hours. Many also appreciate its portability, lightweight design, sleek appearance, and seamless app connectivity. However, a few users have expressed concerns regarding heat dissipation, which can cause ears to sweat, and a desire for higher volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony XM6's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good pair of headphones with great sound quality, I think they sound too muddy. I use a pair of air pods max and I feel like the sound quality doesn't compare unless you like a more bassy sound. Airpods have a more balance sound. Great build quality and very nice case. Simply wasn't for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maximilian,
Thank you for your detailed feedback on your new WH-1000XM6 headphones. We understand that sound preference which is very personal to each listener. We're pleased to hear you appreciate the great build quality and very nice case of the XM6. Your insights are valuable as we continue to evolve our audio products. Thanks for choosing Sony.
-Eliab
- Pros mentioned:Sound quality
Can be stolen easily/no gps
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't have GPS or any way to track it, so my first pair was stolen at the gym I go to and there's no way to track it, plus these aren't as comfortable as the previous version, in terms of sound and noise cancellation they are incredible, I would give them a 9/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SamirR,
Thanks for the review. We are sorry to hear about what happened with your first pair. We can definitely take the information in consideration for future references, as we understand how that could help customer in the future. However, we're very glad to hear that when it comes to sound and noise cancellation, you find them incredible. That's a testament to the core performance we aim for.
Thanks for choosing Sony, have a great day!
DiegoV
- Pros mentioned:Sound quality
Best Sony headphones yet!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing the music sounds top quality better then the apple headphones cancels better sound from the outside overall probably the best purchase I have made
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rigo,
That's fantastic to hear! We're delighted you find your WH-1000XM6 headphones amazing and that the music sounds top quality. It's great to know you're experiencing superior noise cancellation from the outside world. Your feedback that this is probably the best purchase you've made truly means a lot to us! Thanks for choosing Sony.
-Eliab
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, the design is also really good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseC,
We are thrilled to hear that the WH-1000XM6 is living up to its reputation! It is wonderful to know you're enjoying the "amazing" audio and the refined, foldable design of our latest flagship. With the new QN3 processor and 12-microphone system, these headphones are truly built to provide the world's best noise cancellation and a studio-quality listening experience.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
The Best for Trebles/ANC, But Bass Enjoyers Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the XM6s have technically superior active noise cancelling and definition on higher frequencies like trebles and mids, they lack the excellent, impactful bass of previous generations like the XM3 and XM4. Equalization efforts do not fix this. If bass is important to you, I would recommend checking out the previous generations instead (but avoiding the XM5s as their bass is also muddy and weak). If high frequency clarity or noise cancelling are most important to you instead, then the XM6s do perform better, but at a much steeper price tag.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AudioJack, thank you for taking the time to share your feedback regarding the WH-1000XM6 headphones. We sincerely apologize for any disappointment you’ve experienced with the bass performance compared to previous models. We appreciate your insights, as they help us improve our products and better serve our customers.
In addition to adjusting the equalizer settings, we recommend checking the fit of your headphones, as a snug fit can enhance bass perception. Additionally, ensuring that the headphones are fully charged can positively affect performance, as battery levels can influence sound quality.
Thank you for considering Sony products and for your thoughtful input.
Best regards,
Estefany
- Pros mentioned:Sound quality
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 stars, this device is the best sound cancelling headphones available
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoelC,
We could not be more pleased to hear your fantastic five-star feedback!
We appreciate you calling the WH-1000XM6 the best noise-cancelling headphones available. Our engineers worked tirelessly to deliver industry-leading Active Noise Cancellation (ANC), and it is wonderful to know that this feature truly stands out for you.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
They’re perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A friend recommended these to me. Noise canceling, Music sounds great, easy to set up and use the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Omar,
Thank you for choosing Sony!
We're excited to hear that you love your new WH1000XM6 headphones! We're glad the noise canceling and music quality are excellent, and that you found the setup and app intuitive thanks to your friend's recommendation. Thank you for sharing your positive experience!
Best regards,
-Fred
- Pros mentioned:Sound quality
Excellent Audio
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Completely flabbergasted by what I am hearing when using this product. Blown away by the audio improvements from xm4 to xm5 to now these. Very highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your incredible experience with the WH-1000XM6, Kans! It is fantastic to know that you’ve noticed and appreciated the audio improvements from the XM4 to XM5 and now to the XM6. Our team is committed to continuous innovation and precision engineering, and feedback like yours truly motivates us to keep raising the bar with every generation of our headphones. Knowing that the enhancements in sound quality and overall listening experience have made such a strong impact means a lot to us. Your recommendation is genuinely valued, and we hope you continue to enjoy your music to the fullest with the WH-1000XM6!
Thanks for choosing Sony!
Gus,
Sony North America Customer Support
- Pros mentioned:Sound quality
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very great. Love the noice cancelling and sound equalizer.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the positive feedback, KevinH!
We are delighted to hear that you find the WH-1000XM6 headphones Very great! It is wonderful that you love the noise cancelling and the control you have over your listening experience with the sound equalizer.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Worth every penny
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Best sounding headphones I have ever had. Worth the money spent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChaseP,
We're thrilled to hear you're loving the sound quality of your WH-1000XM6 headphones and that you feel they are worth the investment—It's great to know our products are successfully delivering a high-quality listening experience!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Sound quality
Amazing if your ears are small enough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ANC is second to none. There is zero doubt about that. However, if you have slightly larger ears, these may be uncomfortable for you. There are multiple mic's inside the earcup that my ears pressed against making the headphones extremely uncomfortable to wear after only a few minutes. I hate to admit it but I returned them and went with the Bose QC Ultra 2 only because of the larger ear opening. The Bose ANC is not as good as the Sony, but I can ACTUALLY WEAR THEM.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JJ85,
We appreciate you taking the time to share such detailed and honest feedback, even though the WH-1000XM6 headphones were not the right fit for you personally. We are delighted you found the Active Noise Cancellation (ANC) to be second to none, as we constantly strive for industry-leading performance in that area. However, we sincerely regret that the earcup size caused discomfort due to pressure on the internal microphones. We take comfort issues seriously and will pass this specific note regarding larger ears and internal mic placement directly to our design and engineering teams for future product development.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Great quality and features with top sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality and top notch noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JameelK,
We are thrilled to hear you’re enjoying the sound quality and noise cancellation of your new WH-1000XM6! It’s great to know that the improvements made to our flagship series, including the new QN3 processor and expanded microphone array, are providing the top-notch experience you expected. The Midnight Blue is a personal favorite for its sleek look, and we’re glad it’s hitting the mark for you. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good sound quality, love the noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KatelynnM,
We are beyond pleased to hear that you love the noise cancellation feature and are enjoying the overall high sound quality of your Sony WH-1000XM6 headphones. We strive to deliver industry-leading audio and quiet, and your feedback is greatly valued!
Thank you for choosing Sony. Enjoy your music and quiet moments!
Regards,
Dominick
- Pros mentioned:Sound quality
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An improvement over the xm5 in noise cancelling and design. Xm5 are more comfortable when wearing for many hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntC.
Thanks for the review and the 5-stars rating! Thanks for the recommendation towards the commodity on the headphones, as it is something we can definitely take in consideration for future references. We hope you can continue to enjoy the amazing sound quality and top-technology noise cancellation!
Thanks for choosing Sony, have a wonderful day!
-DiegoV
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but my concern is two things. One when you lie down the left side has some bottom that activates and it’s a little annoying. The second one is that when you are connecting with your iPhone listening to music and you get I call you need your hands for accepted or not.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marcosafa,
We are sorry to hear about these concerns with your WH-1000XM6 headphones. To prevent accidental button presses while lying down, we recommend adjusting your head position or using the Sony | Headphones Connect app to customize or disable specific button functions. Regarding calls, you can enable "Speak-to-Chat" or use voice assistants like Siri to accept calls hands-free.
Thanks for choosing Sony.
Best regards,
Eliab
XM3 to XM6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well it’s a Sony XM and I just upgraded from xm 3 to xm 6. My old one served me faithfully for years and it was no brainer to get this one. So far it’s been worth the upgrade. With BestBuy I managed to trade my old one in for some credit and I like that even after so many years of use I got credit for it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MalakaC,
Thank you for sharing your experience with us! We are excited to hear that your upgrade to the WH-1000XM6 has been worth it so far. It’s wonderful to know your previous pair served you well for so many years.
Thank you for being a loyal Sony fan!
Best regards and a Happy New Year to you,
Estefany
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. They fit well and do the job I bought them for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdrianneC,
We couldn't be happier to hear that you find the WH-1000XM6 to be a good product! We are thrilled that they fit well and are successfully meeting the needs you purchased them for. Thank you for your review and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones in the market, no competition.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, DevanshG!
We are committed to delivering audio innovation and a premium listening experience, and your enthusiasm is wonderful validation of that effort.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Really good headphones
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Amazing transparency mode, great noise canceling, great sound, overall a amazing pair of headphones
I would recommend this to a friend - Pros mentioned:Sound quality
Nice headphones, but a bit pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my college student. Nice headphones with decent sound and noise cancelling. I also have 2 pairs of Bose QuietComfort. I don’t think the So us are substantially better to justify the higher cost.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonB,
We're glad to hear your student is enjoying the new headphones.
The WH-1000XM6's are designed to offer a unique listening experience through our most advanced noise cancellation and audio processing. We appreciate your perspective on the value and your loyalty to the brand.
Thanks for choosing Sony.
Best regards,
Eliab