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Customer Ratings & Reviews

$416.99
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The comparable value is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 1155 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the product's phenomenal sound quality and comfortable fit. Many appreciate the long battery life and portability, enhanced by its foldable design. However, some customers have noted issues with heat dissipation, causing ears to sweat, and the volume not meeting their expectations. Overall, the positive aspects appear to outweigh the negative ones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,155 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    double u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones! The sound quality is top-notch, with rich bass and crisp highs. Noise cancellation is phenomenal—blocks out almost everything. Super comfortable for long listening sessions, and the battery life is amazing. Easily the best wireless headphones I’ve ever owned!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience with the WH-1000XM6, nckz! We're happy to hear that you're enjoying the exceptional sound quality, immersive noise cancellation, and long-lasting comfort—these are exactly the features we strive to deliver. Knowing that the headphones have enhanced your listening sessions and exceeded your expectations means a lot to us. If you ever have feedback or questions in the future, we’re always here to help.
      Enjoy your new headphones and thanks for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Love these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these!! Was juggling between the Apple Airpods Max and the XM6. Soo glad I bought this. Great comfort and does not bother in terms of weight. A bit on the pricey side but worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic review, Sabeel!

      We are absolutely thrilled to hear that you chose the WH-1000XM6 over the competition and are so glad you did! It's rewarding to know you appreciate the great comfort and that the headphones' weight doesn't bother you—we put a lot of focus on that refined ergonomic design.

      We appreciate your honest feedback about the price, and we agree that the combination of world-class sound, industry-leading Noise Cancellation, and superior comfort makes them truly worth it.

      Enjoy your listening experience and thanks for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional Sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! The sound quality, noise cancellation, and fit are the best I've had with headphones. They are pricey, but if you love listening to music, these are a must-have.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisR!
      Thanks for sharing your review! We are thrilled to hear that the WH-1000XM6 is the best pair of headphones you’ve owned.

      These headphones feature top tier noise canceling that blocks out the world and a battery that lasts for days. The soft padding makes them easy to wear all day, and the crisp sound makes every song feel like a live performance.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony XM6 deliver on all fronts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the Sony headphones for the last couple of months, including some long plane trips and the noise cancelation is excellent, comfortable, great battery life and good for phone calls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, ReinaldoA!

      We are so pleased to hear that your WH-1000XM6 headphones have been your trusted companion on long plane trips.

      It's wonderful to know that you are finding the noise cancellation excellent, the headphones comfortable, and the battery life great. We designed the XM6 series to excel in all those areas—especially for travelers and professionals—and we're glad they are performing so well for your phone calls, too!

      Thank you again for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great headphone. I upgraded from the WH-1000XM3 and wow. Not that I had any complaints with my old pair, but these are awesome. They're super comfortable and sound great. They also have a better EQ to control the sound with in app. The new case is pretty good too. I like the magnetic clasp instead of a zipper. These are great for listening to music, watching a movie, flying on a plane, or just blocking out most of your surroundings while working or studying.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vance,

      We could not be more pleased to hear that your upgrade to the WH-1000XM6 has been such a "wow" experience! It is wonderful to know that you are enjoying the improved comfort and the refined EQ control within the app to personalize your sound. We are also glad the new magnetic case design is adding convenience to your routine, whether you are traveling, working, or just getting lost in a great movie.

      Thank you for your continued love and support of Sony products! Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great sounding headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered these headphones for my mom to replace an older worn out pair. She says they are light on her head and have excellent sound quality. They come with a color coordinated storage case. She absolutely enjoys wearing them to listen to her Bad Bunny playlist or watching videos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MannyT,

      We feel privileged to know that your mother is enjoying her new WH-1000XM6 headphones. It is fantastic to hear that the lightweight design and signature sound quality are making her favorite Bad Bunny tracks and videos even more enjoyable. We also take great pride in the smaller details, like the color-coordinated storage case, so we are glad that those touches added to her experience.

      Thank you for trusting Sony to provide the perfect upgrade for her.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Portability, Sound quality, Weight

    Rated 5 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic great sound and light weight. Case to put them in is protective and easy to carry very compact.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scubafun,

      We are excited to hear that you are enjoying the fantastic sound and lightweight design of your WH-1000XM6 headphones. It is wonderful to know that the new compact carrying case is making it even easier for you to protect and take your music with you wherever you go.

      Thank you for making Sony part of your daily listening.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best in-class ANC and more durable hinges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to the place my aging XM3 from Sony. The XM3 lasted me for over 3 years now and they are fantastic. The hinges on those headphones were cracking so I decided to replace them with these XM6. The noise cancellation on the new headphones is superior, the hinges are designed much better, and they are more comfortable on the ear. I especially like the adaptive noise canceling feature that adjusts the noise cancelation and ambient noise based on your surroundings. The Bluetooth connection is strong and you can connect to two sources at the same time. The included hard case is strong and durable for travel. The only negative about these headphones is the cost. Perhaps during Black Friday, they will go lower.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HSV13,

      Thank you for the fantastic 5-star review! We're really happy to hear that the WH-1000XM6 is an excellent upgrade for you. It's great that you're enjoying the superior noise cancellation, improved comfort, and better hinge design. We're glad you noticed these enhancements and that they're making a real difference in your experience.

      Thanks again for your continued loyalty to Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who hasn’t owned previous versions it’s hard to say if these are worth the upgrade, but as a first time user, these are perfect: great noise cancellation, comfortable for long periods, great battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Noah,

      Thank you for your 5-star review of the Sony - WH1000XM6! We're excited to hear that your first experience with our headphones has been such a positive one. With industry-leading noise cancellation, long-lasting comfort, and impressive battery life, they're designed to deliver an exceptional listening experience right from the start. We're so glad they've been the perfect fit for you!

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are good and noise cancelling is great. Tried Sennheiser first but had issue that they kept disconnecting from my PC. No issue with these. Battery life is also great. I don’t charge for days. This is with gaming 2-3 hours a night.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arthur, thank you for sharing your amazing experience with us! It makes us really happy to hear that the noise cancelling, stable connection, and long battery life are all delivering a smooth experience, especially during those nightly gaming sessions. It's great to know you've found a reliable upgrade, and we hope they continue to perform just as flawlessly for you. Thank you for choosing Sony! Best regards, - Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Premium performance at a premium price

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] People are going to complain about the price and they are correct the price is substantial. With that said, they are hundred percent worth it. You get class leading noise canceling and comfort with very decent sound out of the box that can be tuned in the incredible app to be almost perfect for any listening preference. The included case is very well made, and the magnetic latch is genius because it allows easy and fast access to the headphones. The only problem I have is a nitpick, and that is the build quality is a slight downgrade when compared to other headphones like the bose qc ultra and sonos ace, but the xm6's still feel decent just not as premium. So, if you want the overall best everyday headphones, the xm6's are currently unmatched in the current headphone landscape.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable and sound great. Allowing ambient noise actually amplifies background noise, but it helps to be able to hear yourself talk to not shout at people when using as a headset. They do an amazing job with background noise cancellation. To test my wife was yelling in the room near me and the people on the other end of a meetings call couldn’t hear her at all. However, rocking motions forward and back will result in the noise cancellation causing you to cut in and out. Normal movement is fine though. The magnetic carrying case is much nicer than the previous generations. I also appreciate the ability to feel the difference between the round power button and the oblong feature button. I’m not a fan of the touch controls on the right cup as sometimes they can be a little wonky, but they work way better than on my old XM4s. Overall I highly recommend these headphones and believe it would be hard to find a better pair when caring about sound quality and usage as a headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Portability, Sound quality

    Rated 5 out of 5 stars

    Nice sound quality and comfortable to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and good sound quality. I like that they brought back the folding feature. I just wish I could keep the ambient sound mode on instead of having it switch back to noise cancellation mode automatically.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Taylor,

      Thanks for the review and the 5-stars rating! We are immensely pleased to hear how much you love your Sony headphones, thanks to the modern and comfortable design and an amazing Sound quality! We can definitely take in consideration your recommendation for future references, so it is really appreciated that you can let us know what upgrades you are looking for!

      Thanks for choosing Sony, have a nice day!
      DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-1000XM6 headphones are incredible. The noise cancelling is better than ever, making them perfect for travel or focusing in a loud office. They are light and comfortable for hours of use, and the Midnight Blue color looks amazing. Sound quality is exceptional across all genres of music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi somewhereInSF!
      It is most rewarding to hear that the WH-1000XM6 is working out so well for your travels and office focus! We are glad the Midnight Blue finish caught your eye and that they stay comfortable even during those long listening sessions.

      We're genuinely thankful you decided on Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Portability, Sound quality

    Rated 5 out of 5 stars

    Best headphones I bought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing product! Its super lightweight, comfortable, loud, with great noise cancellation and sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TylerC,
      Thank you for your fantastic review of the WH-1000XM6 headphones! We feel privileged to know you find them to be an amazing product.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Head phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light weight , good sound & easy connection. I would definitely recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremieS,

      We are happy to hear you are enjoying the lightweight design and easy connectivity of your new WH-1000XM6 headphones! It’s great to know they are delivering the sound quality you expected and that you’d recommend them to others.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Comfort, Portability, Sound quality

    Rated 5 out of 5 stars

    Sony XM6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent noise-canceling and sound quality is next level. Comfort is a plus and they are very portable with their new design

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AngleA,

      Thank you for choosing Sony!

      We're excited to hear that you are enjoying the WH1000XM6 headphones. It's wonderful to know that the noise-canceling and sound quality are delivering such a high level of performance. We’re also glad the comfort and new portable design are enhancing your overall experience. Your feedback motivates us to continue providing top-quality products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Sound quality is great and the best part is the noise canceling. Very good for calls and light weight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleMcCann,

      We feel privileged to know that your new headphones are worth every penny for you! It is fantastic to hear that you are enjoying the great sound quality, lightweight design, and clear call performance, but we are especially glad that our industry-leading noise canceling is standing out as the absolute best part of your experience.

      Thank you for investing in our premium audio technology, and thank you for choosing Sony to soundtrack your day.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable with great ANC and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones provide excellent ANC and great sound. I recently used them on several long flights and they were comfortable. Battery life is excellent and the controls are easy to learn & use. Recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChiGuy,

      Thank you for sharing this wonderful review!

      We're thrilled to hear that the WH-1000XM6 headphones have provided such an excellent experience for you. It's great to know that the ANC, great sound, and excellent battery life made your long flights more comfortable—Your recommendation means a lot to us!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing battery life is great feel light weight can where for hours

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manny,

      It is fantastic to know that you are having such a great experience with the WH-1000XM6! We are thrilled to hear that the amazing sound quality and long battery life are meeting your needs for extended listening sessions. We designed these to be as lightweight as possible to ensure they remain comfortable even after hours of use, and it is wonderful to know that you're finding them so easy to wear.

      We really appreciate you being part of the Sony family.

      Best regards,
      Dominick Sony_US