Customer Ratings & Reviews
- Model:
- WH1000XM6/L
- SKU:
- 12238523
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the product's phenomenal sound quality and comfortable fit. Many appreciate the long battery life and portability, enhanced by its foldable design. However, some customers have noted issues with heat dissipation, causing ears to sweat, and the volume not meeting their expectations. Overall, the positive aspects appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony 1000xm6 are the best noise canceling headphones best comfort
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Baldo,
Thank you for choosing Sony!
We're thrilled to hear that you're enjoying the WH-1000XM6 headphones! Their exceptional noise-canceling technology and comfort truly set them apart. It's rewarding to know that our product has contributed to your enjoyment and fulfills your requirements so perfectly.
Best regards,
-Fred
Fixed main issues with xm5s
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The XM6 has far better hinges, the main breaking point for the XM5s. A recessed power button, differentiates it from the ambient button, making it far less confusing. The biggest gripe i had with the XM5s is their battery life, which was all over the place, but these have solved it with being able to charge while being connected wirelessly! Fantastic
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rylan,
Thanks so much for the 5-star review of the WH-1000XM6 headphones! We're thrilled to hear that you're enjoying the improvements we've made. We put a lot of focus on refining the design and functionality based on feedback from previous models, so it's great to know that the hinges and the dedicated power button are making a real difference for you. We also heard your feedback on battery life, and we're glad to hear that the ability to charge while connected wirelessly is making for a much better user experience.
Thanks for choosing Sony, have a fantastic listening day!
DiegoV
- Pros mentioned:Sound quality
Amazing sound blocking (for me that is XD)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sounds great! mostly used it with the cellphone while outside^^ has some good noise blocking when you are n a car with 3 people all talking on the phone and one driving with the call coming though the car speakers...couldn't hear JACK! XD sadly tho i had to return them since i wanted to use them on the pc but couldn't get them to connect to the elder one T^T
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mizuki,
It's truly a pleasure to hear that the WH-1000XM6 headphones were able to deliver such powerful noise cancellation, especially when you were in a car with all that background noise.
However, we're so sorry to hear that you had trouble connecting them to your older PC and needed to return them. We really appreciate you taking the time to share this with us. Your feedback is valuable and helps us understand how we can improve our products for everyone.
Thanks for considering Sony products!
Sincerely,
Estefany
- Pros mentioned:Comfort, Sound quality
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the Apple headphones excellent sound and very comfortable
I would recommend this to a friend - Pros mentioned:Sound quality
Sony has the best sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you skipped the XM5 because they didn't fold or felt flimsy, the XM6 is the upgrade you’ve been waiting for. It’s easily the best all-around headphone on the market right now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Manny,
Thank you for choosing Sony!
We’re honored to hear that the WH1000XM6 has exceeded your expectations and served as the upgrade you were looking for. It’s rewarding to know that its design improvements and overall performance resonate so well with you. Your endorsement as one of the best all-around headphones motivates us to continue refining our products to deliver outstanding experiences.
Best regards,
-Fred
- Pros mentioned:Sound quality
Headphones..
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using them for a little under a year. The sound is good. The noise cancellation works extremely well. I recently developed a knocking noise in my left speaker and I’m working on getting that fixed but overall they’re a great set of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerriyonneG,
We are very glad to hear that you have been enjoying the sound quality and industry-leading noise cancellation of your WH-1000XM6 over the past year! We are sorry to hear about the knocking noise you've experienced in the left speaker, as we take great pride in our build quality. We are pleased to know you are already working on getting that addressed; if you need any further assistance or guidance through our official support channels to ensure your headphones are back to peak performance, please don't hesitate to reach out.
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
The Best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are defenetly worth it, these headphones are defently the best investment when it comes to purchase a high quality headphones, the noise cancelletion is one of the best, if not the best in the market and the sound is the best one I've ever experienced with headphones, they are a true go to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AntonioH,
We are absolutely delighted to read your fantastic review of the Sony WH-1000XM6 headphones! Thank you for giving us a five-star rating and calling them a "true go-to" and your best investment in high-quality headphones. We are especially pleased that you recognize the power of the industry-leading noise cancellation and that the sound quality is the best you have ever experienced. Your feedback confirms that we are delivering on our promise of providing premium audio performance and a truly immersive listening experience.
Thank you for choosing Sony! We hope you enjoy many hours of outstanding sound and tranquility!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Excellent
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Peak noise cancelling and great comfort best headphones out
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jed11,
Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their amazing Sound quality and Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Comfort
Sony wireless headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it because they are comfortable and easy to connect with computer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertG,
It's a true pleasure to hear that you like the Sony WH-1000XM6 headphones! We are delighted that you find them comfortable for use and that the connection process with your computer is easy and convenient.
We really appreciate you choosing Sony to be part of your listening experience!
Regards,
Dominick
- Pros mentioned:Sound quality
Great
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great sound great anc lightweight. Best features!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kart,
Thank you for your fantastic feedback on the WH-1000XM6! We're thrilled to hear that you're enjoying the great sound quality, excellent ANC, and lightweight design. it's incredibly rewarding to know we've hit the mark for you. Your 5-star review is a testament to our commitment to innovation and quality. We hope you continue to enjoy your music with the WH-1000XM6 for years to come!
Thanks for choosing Sony, have a great day!
DiegoV
- Pros mentioned:Sound quality
Awesome headphones! Definitely recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is really good, I wouldn't say it is superb, but definitely really good, plus you can play around with the EQ to tune it how you want. Also, if you buy a small receiver, you can use it wirelessly with your PS5, which has several options to enhance audio. Pretty awesome feature with that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlejandroA,
It is great to hear you are enjoying the sound quality and the flexibility of the EQ settings! We are also glad you found a creative way to integrate them with your PS5 for an enhanced gaming experience.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Great headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The noise canceling is awesome and I love how light they are
I would recommend this to a friend Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, love noise isolation, super light, the battery is so good, dnt have to worry at all
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user909961,
Thank you for choosing Sony!
We're very glad to hear that you're enjoying the WH1000XM6. It's fantastic to know that you appreciate the noise isolation, lightweight design, and impressive battery life. Your experience motivates us to continue delivering high-quality products.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Excellent XM6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling Great sound quality Comfortable wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ipsi, thank you for this excellent review! We are honored to learn you appreciate the top-tier noise cancellation technology of the WH1000XM6 –it's outstanding sound quality and comfortable design as well! Thanks for choosing Sony! Sincerely, -Jenn.
Get these headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Sony XM6’s with added Best Buy plus membership so I could truly test them out. The voice technology is unsurpassed by any other headphone I’ve tried. I talk on my headphones at work, in the car, while working outside and to go to sleep. People report (clearly) being able to hear my voice without any idea of what’s going on around me. The noise cancelling muffles exterior noises so I can focus on who I’m talking or listening to. I returned these headphones to try out the Bose headphones that are the same price and exchanged those for the Sony’s again the next day. The sound tech in these headphones excites me. The 360 sound is something that not even all music applications are capable of, yet. Overall, I am a 150% Satisfied Customer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickleD,
We are absolutely thrilled to read your feedback! It sounds like the WH-1000XM6 headphones are delivering the world-class experience we designed them for, especially in the areas of call clarity and Adaptive Noise Canceling—it’s fantastic to know the AI-powered voice technology is performing so well in all your work environments. We also appreciate you noting the competitive comparison and the excitement of the immersive 360 Reality Audio. We aim to offer a sound experience that truly excites our customers.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones to use the noise cancelation is of top quality also i would recommend buying these headphones even for the price i would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DiegoJ,
We are honored to hear that the WH-1000XM6 is providing you with such top-quality noise cancellation and that you feel they are a worthwhile investment!
The incredible silence you're experiencing is powered by our new HD Noise Canceling Processor QN3, which is significantly faster and more powerful than previous generations. This chip works alongside 12 integrated microphones to analyze and cancel out ambient noise in real-time with unparalleled precision. Combined with our custom carbon fiber drivers for studio-quality audio and a newly refined foldable design, these headphones are crafted to deliver a truly premium experience whether you are traveling or relaxing at home.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Good Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice the sound quality was really good and they are really comfy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaulF,
That's wonderful feedback! It sounds like you're really enjoying your Sony WH1000XM6 headphones. We're thrilled to hear that the sound quality is really good and that they're really comfy for you. Comfort and great sound are key, and it's fantastic to know they're hitting the mark!
Thanks for choosing Sony, have a nice day!
DiegoV
- Pros mentioned:Sound quality
Excellent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very excellent speaker system people on the other end of the call Havc commented about how clear it is. Not sure yet as I traded my Apple over the head, earphones AirPods Max and the sound dead seems better on the max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelL,
It’s rewarding to hear that people on the other end of the call are commenting on the crystal-clear audio of your WH-1000XM6! We are proud of the AI-powered technology that helps ensure excellent call clarity.
We appreciate your honest comparison regarding the noise cancellation and encourage you to explore the customization options in the Sony | Sound Connect app, as you may find ways to tune the audio to your personal preference.
Thank you for being a valued Sony customer!
Regards,
Dominick
- Pros mentioned:Sound quality
Great noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has the best noise cancellation on any headphones I've bought music also sounds clear with punchy bass
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerickB!
Thanks so much for sharing your feedback with us.
We are thrilled to hear that these are the best noise canceling headphones you’ve ever owned and that you're loving that clear sound and punchy bass!
The WH-1000XM6 is designed to give you a top tier listening experience. It features our most advanced noise canceling processors yet, combined with high quality drivers that bring out every detail in your music. Plus, with a long lasting battery and a super comfortable fit, they are perfect for all day use.
Thanks for choosing Sony!
Best regards,
Estefany
XM4 vs XM6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me start off by saying… these headphones are really nice and techy. They have a lot of update features in comparison to the XM4’s and a tighter fit on the head. They also have a smoother transition in between devices and no speaker pops or cracks. However, they were too tight for my head and I did not enjoy the AI feature of the headphones. The voice became quite annoying and the headphones were so tight that they caused a headache. I also noticed that they may have been quieter, in comparison to the XM4’s. If you want some headphones more on budget, go for the XM4’s, as they are really high-quality as well. If you can afford the XM6’s, stick with them. Skip straight over the XM5’s, as they have a lot of faulty designs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MakaylaR,
Thank you for choosing Sony.
It's a true pleasure to hear your detailed insights on the WH1000XM6 headphones and how they compare to the WH1000XM4. We sincerely apologize that the fit and AI feature caused some discomfort during use. Your observations regarding sound quality and seamless device transitions are invaluable, and we greatly appreciate your thoughtful feedback. Input like yours is essential as we continuously work to refine the comfort and performance of our products. Thank you for sharing your experience and recommendations; they play a crucial role in helping us enhance our offerings.
Best regards,
-Fred