Customer Ratings & Reviews
- Model:
- WH1000XM6/L
- SKU:
- 12238523
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the product's phenomenal sound quality and comfortable fit. Many appreciate the long battery life and portability, enhanced by its foldable design. However, some customers have noted issues with heat dissipation, causing ears to sweat, and the volume not meeting their expectations. Overall, the positive aspects appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony for the win
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these bad boys for my daughter and she loves them! Only annoying part is she’s ignoring us now that she has the best noise canceling headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RebeccaR,
We are so glad to hear your daughter is loving the performance of her new WH-1000XM6! While we can't help with the "ignoring" part, we’re thrilled the noise canceling is working exactly as intended.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
They sound great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great quality and sound amazing. I recommend them to everyone I know!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IndaleciaC,
Thank you for choosing Sony!
We're honored to hear that you appreciate the great quality and amazing sound of the WH1000XM6 headphones. Your recommendation means a lot to us, and we're grateful you’re sharing your positive experience with others. It’s always rewarding to know our products make a meaningful difference in your daily life.
Best regards,
-Fred
- Pros mentioned:Sound quality
This is the way
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality would definitely recommend to anyone looking for the best of the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatrickW,
We are ecstatic to learn that our WH-1000XM6 headphones have lived up to your expectations of being the "best of the best." We worked hard to push the boundaries with our new QN3 processor and improved driver design to ensure every note is delivered with studio-level precision. Knowing that you’d recommend them so highly to others is the greatest compliment we could receive.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're not bad regarding sound quality, but when you want headphones and want to blast your music and don't want others to be able to hear what you're listing to, these aren't it. They're good tho I recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FranciscoZ!
We are thrilled to hear that you're recommending the WH-1000XM6 headphones and that the sound quality is hitting the mark for you.
We really appreciate the honest heads-up regarding the sound leakage at higher volumes, it's feedback like this that helps us keep improving.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Sony headphone review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must admit the Sony headphones have incredible sound performance. It has increased my headphone usage, and has made the experience much more enjoyable. The fit across the head is comfortable and when bending over the headphones actually stay in place that is a big plus. Also when exercising and during vigorous workouts there is little to no movement of the headphones. Lastly most definitely not least the comfort of the ear cushions are phenomenal. I would recommend to others and purchase again if necessary.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ALWAYSSMILING,
Thank you for choosing Sony!
We're delighted to hear that the WH1000XM6 headphones have elevated both your listening experience and daily use. Knowing the sound quality, secure fit during movement, and ear cushion comfort are making such a difference truly means a lot. Thank you for sharing your recommendation!
Best regards,
-Fred
- Pros mentioned:Sound quality
Highly recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I delayed buying a pair of over the ear headphones. I researched, I hemmed and hawed. I went in and tested. But, am I glad I got these. They sound great, the app makes customization relatively easy. Do yourselves the favor for a great audio experience and pick these up if you are in the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, GabrielR! We're so happy to hear that your research and testing led you to the WH-1000XM6 headphones and that you're so glad you chose them. It's wonderful to know you find the sound great and that the app makes customization so easy. We designed these headphones to deliver an incredible audio experience, and we're thrilled that you are enjoying them so much. We sincerely appreciate your recommendation to others! Thank you for choosing Sony.
Best regards,
Gus, Sony Social Media Team.
- Pros mentioned:Comfort
Comfortable headphones with good battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to use even for long sessions and very good battery life. I feel overall base can be improved but overall having very experience.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony WH-10006
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these noice canceling head phones. Pricey,but well worth it. Put the headphones a drift into another world. I have not had one problem with the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, ErickS!
We are thrilled to hear that your WH-1000XM6 headphones allow you to "drift into another world." It’s wonderful to know that the noise canceling is providing such an immersive experience and that you find them well worth the investment.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort
Sony xm6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great over ear headphones love it… overall a good purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MinkailuD,
We are beyond pleased to hear that you are loving your new WH-1000XM6 headphones! There is nothing we enjoy more than knowing our customers are happy with their purchase. We hope you continue to enjoy the premium sound and industry-leading noise cancellation during all your listening sessions.
Thank you for choosing Sony to be your companion in sound.
Best regards,
Dominick
- Pros mentioned:Sound quality
Sony M6 Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. The sound qualify is great I just can’t answer calls
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoeL,
It is fantastic to know that you are loving the sound quality of your new WH-1000XM6 headphones!
We are sorry to hear you have been having trouble answering calls, but we would be happy to help you get that sorted. To receive a call, please tap the touch sensor control panel twice quickly—with an interval of about 0.4 seconds—when you hear the ring tone.
If you are not hearing the ring tone, please refer to this helpful troubleshooting guide to resolve the issue: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001856858.html
Thank you for making Sony part of your day!
Regards,
Dominick
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best headphones that I have ever used!!! The Sound is amazing, I really recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gracev,
Thank you for choosing Sony!
We couldn't be happier to hear that the WH1000XM6 headphones stand out as the best you've ever used and that you love the sound quality. Your recommendation means a great deal to us, and we're grateful for your support in sharing your positive experience.
Best regards,
-Fred
Mr. Taylor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the product; however, I especially appreciated the support and assistance I received from the young male associate who helped me select the merchandise. He was quite knowledgeable about the products and patiently explained the differences between each one, including features, benefits, and suitable uses. Overall, I was very satisfied with my choice and left very impressed by his product knowledge and his professional expertise. It's a shame I can’t remember his name, but I believe he deserves recognition for his helpfulness and outstanding service during this sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CliveT,
We are thrilled to hear that you are enjoying your new headphones and had such a positive experience with the store associate's expertise. While we are a separate team from the retailer, we truly appreciate you sharing this feedback regarding the excellent service you received. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Really Great Sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is just awesome. I like the controls the app gives you, but out of the box these sound amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lostin,
We are elated to hear that the sound quality of your WH-1000XM6 has blown you away right from the first listen!
Our engineers worked tirelessly to ensure these headphones provide an awesome signature sound straight out of the box, but we are so glad you are also exploring the Sony | Headphones Connect app. The app is the perfect way to truly personalize your experience, whether you're fine-tuning the Equalizer to your specific taste or optimizing the industry-leading Noise Canceling for your environment. It’s great to know that the combination of our hardware and software is hitting all the right notes for you.
Thank you for choosing Sony and for allowing us to be the soundtrack to your day.
Best regards,
Dominick
- Pros mentioned:Sound quality
A nice update
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with the quality increase form the 5s. Wasn’t expecting to hear a large difference based on professional reviews, but am pleased with the update.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rlab,
We appreciate you taking the time to share your feedback on the WH-1000XM6 headphones!
We are very glad to hear that you are personally impressed with the quality increase over the previous generation and that you are pleased with the update.
Thank you for selecting Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great love them! Very please with the sound cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Laura,
Thank you for choosing Sony!
We couldn't be happier to hear that you love your WH-1000XM6 headphones and are enjoying the noise cancellation feature. It’s wonderful to know they’re providing the immersive experience you were looking for. We appreciate your support and are always here to assist.
Best regards,
-Fred
great battery + sound, some manufacture defects
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones and the battery life is amazing. Used it for 5 days without needing to charge. The noise cancel seems to be the same as the xm5 didn't notice much of a difference. The headphones can rotate so the cuffs are pointing in which is better than the xm5 because there were times when it would accidentally start tapping and playing a song or whatever. I like how they still give the option to use a jack if wired is your thing or you can't charge it but want to still use them. The issue's I've had seem to be more from the manufacturing. I had to return it after a week because the headphones had a consistent crackling sound and when I checked online I saw this was a common issue. The second pair i got I hear white noise occasionally which I was told are the microphones adjusting for noise cancelling. My second set also had issues with the different NC levels with the left side letting in more noise than the right. I've heard it's due to possible dust and debris which Is weird because I've only had this second pair for a week and kept it in the case. Might have to return this one too as I can't seem to fix the NC leaking on the left ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MustaphaC,
Thanks so much for reaching out and sharing your experience with the WH-1000XM6 headphones.
We appreciate you sharing your thoughts on the new features. It's great to hear you're enjoying the improved swivel design and the flexible connectivity options. We're also glad the battery life is living up to your expectations!
However, we're really sorry to hear you've had so many issues. That's definitely not the experience we want for our customers.
For the white noise and noise-canceling issues, here are a few things we can try.
1. Restart your headphones.
2. Reset the headphones to factory settings. You can find the steps here: https://helpguide.sony.net/mdr/2984/v1/en/contents/TP1001863305.html
3. Update the firmware: Make sure your headphones are running the latest firmware version through the Sony | Sound Connect app.
If none of those steps work and you're still having trouble, we strongly recommend you to contact our support team for assistance at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for considering Sony products and for your thoughtful input.
Sincerely,
Estefany
- Pros mentioned:Sound quality
Great overall headphone
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great product with gread sound and feel. Only thing i didn't like was how shallow the earcups are compared to a bose qc ultra.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ColtonD,
Thank you for choosing Sony!
We couldn't be happier to hear that you appreciate the great sound and feel of the WH1000XM6 headphones. Your feedback about the earcup depth is valuable, and we appreciate you sharing your perspective as it helps us continue to enhance our products.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Amazing headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and great quality sound/anc. Big jump from xm5
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PeterC,
Thank you for choosing Sony!
We're excited to hear you're loving your new WH-1000XM6 headphones! It's fantastic to know you find them very comfortable and are experiencing a big jump in sound quality and ANC from your previous WH-1000XM5 model. We're thrilled you're enjoying the enhanced audio and noise-canceling performance.
Best regards,
-Fred
- Pros mentioned:Sound quality
Just as I remember but way better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for travel on the plane to block out the noice and the sound is great. Love the touch controls
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlackSpruce!
Thank you so much for your feedback! We are immensely pleased to hear that the WH-1000XM6 headphones made your travels more comfortable and that you love the touch controls.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Best headphones in the MARKET
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I had the sony whx 4 they were the best ones over beats and earbuds. The noise cancelation in the New whx6 are revolutionary. I feel like im in the tv show wearing these headphones. Watching movies got 10 times better do it for you. When you out these on the world is yours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrCryptoG,
We're so happy to hear that your new WH-1000XM6 headphones are exceeding your expectations and that you're experiencing the world of immersive audio! It's fantastic to know you're feeling a revolutionary difference, and that they're making your movie-watching experience so much better.
The feeling of being "in the TV show" is exactly what we strive for, and it's all thanks to our next-generation technology. A standout feature of the WH-1000XM6 is the upgraded HD Noise Cancelling Processor QN3. This new processor, combined with a 12-microphone system, works to fine-tune and optimize the noise cancellation in real time, making distractions virtually disappear.
Thanks for choosing Sony, have a phenomenal day!
DiegoV