Customer Ratings & Reviews
- Model:
- WH1000XM6/L
- |
- SKU:
- 12238523
Customer reviews
Rating 4.7 out of 5 stars with 1155 reviews
(1,155 customer reviews)Rating by feature
- Sound Quality4.8
Rating 4.8 out of 5 stars
- Battery Life4.9
Rating 4.9 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the product's phenomenal sound quality and comfortable fit. Many appreciate the long battery life and portability, enhanced by its foldable design. However, some customers have noted issues with heat dissipation, causing ears to sweat, and the volume not meeting their expectations. Overall, the positive aspects appear to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the feel and sound is great! Only thing I don’t like is the earcups. Not enough cushion and looks cheap, along with it not being able to get wet. Besides that I think the price should have been $100 less due to those
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friend Rated 5 out of 5 stars
Manaswini Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really really good product, connects with everything
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ManaswiniG,
Thank you for choosing Sony!
It brings us great joy to hear that your WH1000XM6 headphones are working seamlessly with all your devices. We’re glad they are making your daily audio experience smooth and enjoyable. Your positive feedback inspires us to continue delivering reliable and versatile products.
Best regards,
-Fred
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Best present ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a present for my son, who says these are the best headphones he has had, and very comfortable.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LindaC,
It is great to hear that your son is so happy with his new WH-1000XM6 headphones! We put a significant amount of effort into ensuring our headsets provide long-lasting comfort alongside industry-leading performance, and we are glad they have become his favorite pair.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good pair of headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Project music sounds so good. Only thing that I don’t really like that. It doesn’t have 3-D sound.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, RomanV!
We’re glad to hear your music sounds so good on the WH-1000XM6. We appreciate your feedback regarding the 3D sound experience as we are always looking to improve. Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony XM6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality. The headphones can get dirty from fingerprints and all that but overall, great headphones.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, aPnut!
We are thrilled to hear that you are enjoying the great audio quality of your WH-1000XM6! We put a tremendous amount of work into our industry-leading noise canceling and sound engineering, so it’s rewarding to know it’s hitting the mark for you.
We also appreciate your honest feedback regarding fingerprints on the finish. To keep them looking as premium as they sound, we usually recommend a quick wipe with a soft, dry cloth from time to time.
Thank you for choosing Sony and for being a part of the community!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Extremely uncomfortable/ headband snapped.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Sound quality, big upgrade from the xm5 noise cancellation is absolutely amazing. The fact that they can fold again. Sososo good. The case is beautiful. They are however awful to wear. The earcups are teeny tiny, and have protrusions inside them that can actually touch your ear if you have larger ears. The foam on the earculs is extremely thin as well, which helps with heat but not with comfort. The main issue with comfort though is the top headband. It literally doesnt feel like it has foam in it at all, i couldnt wear these headphones for more than like five minutes without them actually hurting. I took them off once and the hadband snapped up. I was able to snap it back in place , which was crazy to me, but from them oj it made a creaking sound. I returned these and went back to my xm5. The sound quality and anc upgrade isnt worth nkt bejng able to wear them. My advice is to go into the store and try them on. Spend some time wearing them at the display. See if they hurt your head.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rikku, we're genuinely sorry that the Sony WH-1000XM6 headphones did not provide the comfort you required, despite the significant enhancements in sound quality, active noise cancellation (ANC), and the reintroduction of the foldable design. We understand that the small earcups, thin earcup foam, and particularly the discomfort from the headband made them unwearable for long-term use for you.
Your detailed feedback, including the issue with the headband snapping and creaking, is extremely valuable. We genuinely appreciate you taking the time to experience the product and provide such a thorough review. Your insights, especially the recommendation for potential customers to try them on in-store are crucial, and we'll definitely share your feedback with our development team for future improvements. We're happy you returned to the WH1000XM5 and are still enjoying the magnificent sound. Thank you for considering Sony! Best regards, -Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
⭐️⭐️⭐️⭐️⭐️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I’ve ever used! The sound amazing!
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnmarieR,
We are beyond pleased to hear that the WH-1000XM6 has earned the title of the best headphones you’ve ever owned!
At Sony, we strive to push the boundaries of audio engineering, and hearing that the sound quality truly amazed you is exactly what we aim for. With our latest advancements in noise cancellation and high-resolution audio processing, we’ve worked hard to ensure every note is crisp and every environment is silent. It’s wonderful to know that these efforts are providing you with a listening experience that stands above the rest.
We really appreciate you being part of the Sony family!
Regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good noise canceling great for office work, gaming, traveling, and on the go places.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, JacksonG!
We’re glad to hear the WH-1000XM6 is the perfect companion for your office work, gaming, and travels. It’s awesome to know the noise canceling is making a difference wherever you go!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Tea
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great headphones! Great ANC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Real good headphones!! Definitely worth the hype! Get them if you love to sink into your music!!
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ganamdo,
We feel privileged to know that these headphones have lived up to the hype for you and that you're enjoying such an immersive listening experience! It’s wonderful to hear that you’re able to truly "sink into" your music. The WH-1000XM6 is specifically designed for that level of immersion, featuring our most advanced HD Noise Canceling Processor QN3, which is seven times faster than previous generations to block out even more distraction. Plus, the new foldable design makes it easier than ever to bring that studio-quality sound with you wherever you go.
Thank you for trusting Sony.
Best regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise canceling, best sound quality. Comfort is lacking a little with these, could use more cushion on headband.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emily,
We are immensely pleased to hear that you find the Sony WH-1000XM6 to offer the best noise canceling and sound quality available! Your praise for the core performance is highly valued. We also appreciate your specific feedback regarding the comfort and the cushioning on the headband, which we will certainly share with our design team for future development. Thank you for your review and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Impressive sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent noise canceling headphones. Great for music, great for gaming and for watching movies too!
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryP,
It brings us great satisfaction to hear that the WH-1000XM6 is delivering such an excellent experience across your music, gaming, and movies. We designed these to be versatile for all types of entertainment, and we are glad the noise canceling is performing so well for you.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and bass and everything is better, but what stood out to me the most of the fact that I could charge and use it at the same time
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yancy,
It brings us great joy to hear that the sound, bass, and overall experience of the Sony WH-1000XM6 are better than ever! We are especially thrilled that the ability to charge and use them simultaneously is such a beneficial feature for you. Thank you for sharing this fantastic 5-star feedback and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort
Rated 2 out of 5 stars
Amazing Features, Below Average Sonic Performance
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] These headphones were a massive letdown. The soundstage feels super small and cramped, the mids are super weak, the bass is largely absent, and the treble does not stick out of the texture at all. And adjusting the EQ just makes things worse, like if I increase the treble it sticks out as it should but it sounds thin and strained. Increasing the bass overdrives it by quite a bit and it sounds boomy and like I’m listening underwater. I showed them to a few other of my audiophile friends and we all came to the same conclusion. My AirPods Pro 2 have a larger, more full soundstage. My Arctis Nova Pro Wireless’ (yes it is a very different headset) sound worlds more full and precise. Now, as the title says, the features are awesome. They are super comfortable, the battery is plenty big, the dual connections was super convenient, the swipes are intuitive and easy to use. But they just don’t sound good at all. If these were ~$150 then maybe, but for $450?? No way.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product the sound is amazing and noise cancellation is good
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaimeZ,
We’re thrilled you're enjoying the amazing sound and noise cancellation on your new headphones!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best noice cancellation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used these on a plane. Took them off mid flight and didn’t even realize there was a crying baby next to me
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonnyG
Thank you for sharing your experience with the WH-1000XM6 headphones! We are immensely pleased to hear that our noise canceling worked so well for you on your flight.
Thank you for putting your trust in Sony!
Warm regards,
Estefany
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
The best Bluetooth headphones I've ever used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I've ever used. I've used a lot of headphones in my day and these are by far the best bluetooth headphones I've ever had. If you like to feel the bass when you listen to music get these
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesE,
Thank you for your fantastic 5-star review of the WH-1000XM6 headphones! We're thrilled to hear that you consider them the best Bluetooth headphones you've ever used. We put a lot of focus on delivering a powerful and impactful audio experience, and it's great to know that the bass is a feature you particularly enjoy.
Thanks for choosing Sony, have a powerful day!
DiegoV
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones are incredible! I love the sound quality, noise cancelation, and aesthetic!
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the incredible review, Paul!
We are thrilled to hear that the WH-1000XM6 is hitting all the high notes for you! It’s wonderful to know that you’re loving the combination of our latest sound quality and industry-leading noise cancellation. We put a lot of thought into the premium aesthetic as well, so we're glad to hear the design is resonating with you!
It’s great to know that these are delivering the immersive experience you were looking for. Thank you for choosing Sony and for sharing your excitement!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Expensive... But the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch sound and immersion. The scene setting is perfect for pulling up to the gym and getting started. High quality!!
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Dironb!
We are absolutely thrilled to hear how much you are enjoying the WH-1000XM6 headphones! It’s incredibly rewarding to know that you are experiencing "Top notch sound and immersion" and that the quality is living up to your expectations. We especially appreciate you highlighting how the scene setting creates the perfect focused environment for "pulling up to the gym and getting started." That seamless, high-quality transition from the outside world to your workout is exactly what we strive for!
Thank you again for choosing Sony to elevate your daily routine!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Incredible!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a good sound quality and about the noise cancellation, that thing is amazing. Thank you so much for this!
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SageSal,
Thank you for choosing Sony!
We couldn't be happier to hear that you’re enjoying the excellent sound quality and impressive noise cancellation of the WH-1000XM6 headphones. It means a lot to us to know our product is making a positive difference in your listening experience. Thank you for your kind words!
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Amazing Features! Poor Comfort...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for airplane rides. The noise cancellation and sound quality is amazing. I love how they seemlessly connect to 2 devices at the same time. It automatically switches to the device is playing audio. The problem I have with this product is comfort. The headband applies too much pressure on top of my head and around my ears. It gave me a headache about 30 minutes into a flight. I do have the old XM2 headphones and the XM2 is more comfortable than these XM6. I will be returning these.
This review is from Sony - WH-1000XM6- Best Wireless Noise Cancelling Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, EdwardLee.
We are glad to hear you enjoyed the noise cancellation and seamless switching, but we are truly sorry to hear the WH-1000XM6 caused you discomfort. We aim for a perfect balance of performance and comfort, and we regret that the fit didn't work out for you as well as your previous XM2s did.
Your feedback regarding the headband pressure is very valuable to our design team. We appreciate your long-term loyalty to Sony and hope we can find a better fit for you in the future.
Best regards, Gus, Sony Social Media Team


















