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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1171 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the phenomenal sound quality, comfort, and impressive battery life as major strengths. Many also appreciate the product's portability, lightweight design, and reliable connectivity. However, a few customers have noted concerns regarding heat dissipation, causing ears to sweat, and a desire for a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,171 reviews
  • Rated 5 out of 5 stars

    Sony wh-1000xm6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eu gostei muito do produto, a qualidade é realmente muito bom, estou muito satisfeito.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love This Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! Sound quality is so totally awesome. Such a great purchase!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HAPPYUSER,

      We are thrilled to hear that you are loving your new WH-1000XM6 headphones! It is wonderful to know that the "awesome" sound quality and industry-leading noise cancellation have made this such a great purchase for you.

      Thanks for choosing Sony. 

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise reduction tap feature especially for airplanes and comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StanR,

      We are truly heartened to learn that the WH-1000XM6 is making your travels more comfortable! It is wonderful to hear that the noise reduction and its features are providing the convenience and quiet you need while flying.

      We really appreciate you choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Noise cancelling is outstanding

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is outstanding — I can’t hear anything around me when these are on. Sound quality is rich and balanced. Comfortable for long sessions too. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonS!
      Thanks so much for sharing your experience with the WH-1000XM6!
      We are thrilled to hear that you’re loving the noise cancellation and sound quality.

      The WH-1000XM6 is designed to immerse you in your music with industry leading noise cancellation, crystal clear audio, and all day comfort, perfect for long listening sessions.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony wh+0000xm6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great headphone very clear great Bass I'm very happy with how it sounds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Terry!

      We are so happy to hear that the WH-1000XM6 is delivering the clear sound and great bass you were looking for. It’s wonderful to know that our latest flagship model is hitting all the right notes for you!

      Enjoy the music, and thank you for choosing Sony!

      Best regards,

      Gus Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for traveling and great sound quality. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulO,

      It's a true pleasure to hear that your WH-1000XM6 headphones have become a great travel companion. We are delighted that the sound quality is making a positive impact and that you would highly recommend them to others.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling headphones. Comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SUES!
      Thank you so much for taking the time to leave us a review! It brings us great joy to hear that your new WH-1000XM6 headphones are treating you so well.

      We designed this model to block out the noisy world around you so you can focus entirely on your music. They also feature an extra soft headband and ear pads, making them easy to wear all day long without any discomfort.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancellation and stylish with very good voice quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Parixit,

      We are thrilled to hear you’re enjoying the industry-leading noise cancellation and the stylish design of your new headphones. It’s great to know that the voice quality is meeting your needs for clear communication as well.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerful New Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are amazing! I upgraded from the WH1000XM3s and I am so happy with my purchase. The sound quality out of the box was perfection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MorganW!
      Thank you for your feedback! It is fantastic to know that you are pleased with your upgrade to the WH-1000XM6 headphones. We are delighted to hear that the sound quality has exceeded your expectations right from the start.
      With features like industry-leading noise cancellation and an impressive battery life, these headphones are designed to elevate your listening experience even further.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is where these headphones truly shine. The audio is incredibly detailed and well-balanced, with a dynamic range that makes every song feel fresh and alive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YunusK,

      Thanks for your wonderful review! We're thrilled to hear how impressed you're with the sound quality of your WH-1000XM6 headphones. It's our goal to create an immersive listening experience, and we're delighted that you're enjoying the detailed, well-balanced, and dynamic sound that makes your music feel fresh and alive.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great sound quality and awesome noise cancelations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Oleic,

      Thank you for choosing Sony!

      It brings us great joy to hear that you appreciate the WH1000XM6 headphones' sound quality and noise cancellation. Your kind words encourage us to continue crafting products that enrich your audio experience every day.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Great sound. Excellent noise cancellation!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlecP,

      Thank you for choosing Sony!

      We’re excited to hear that you are enjoying the WH-1000XM6 headphones. It’s wonderful to know the sound quality and noise cancellation are making a positive impact on your listening experience. Your feedback motivates us to continue delivering products that enhance everyday moments through exceptional audio technology.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony X6

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ANC and sound quality. Ear pads are uncomfortable while wearing for a while.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, OMed!

      We’re thrilled you’re enjoying the WH-1000XM6 for its top-tier ANC and sound quality. We’re sorry to hear the ear pads aren't perfectly comfortable for long sessions, though. Your feedback on the fit is incredibly helpful as we strive to balance premium audio with all-day comfort.

      We appreciate you choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound in the ear is smooth it delivers perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, KimP!

      We’re thrilled to hear that the sound quality on your WH-1000XM6 is delivering that smooth, perfect performance you were looking for.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pair of head phones. B I have been waiting for these for a long time amd finally they came out. The noise cancelling is great and the audio is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DisplayName,

      Thank you for choosing Sony!

      We’re thrilled to hear that you’re enjoying your new WH-1000XM6 headphones and that the noise cancelling and audio quality have exceeded your expectations. It’s great to know the wait was worth it, and we’re glad you’re part of the Sony family.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, unmatched noise cancelling, great sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, SeanO!

      We are thrilled to hear that the WH-1000XM6 is living up to the hype for you! "Unmatched noise cancelling" is exactly what we aimed for with the new QN3 processor, and we’re so glad you’re enjoying the jump in sound quality too.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Best Buy Employee

    Rated 5 out of 5 stars

    Love the xm6

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It was a toss up between this and the beats and they won. I’m extremely happy with my purchase. Love the feature of dual connection maxing as tv headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, BrandonA!

      We’re so glad the WH-1000XM6 won the "toss up"—it’s always great to hear we’ve earned a spot in your daily rotation over the competition. That multipoint dual connection is a game-changer for switching between your phone and the TV without missing a beat. Enjoy the premium sound and thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones make every song sound 10 times better!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Gussy!

      We are thrilled to hear that your WH-1000XM6 is making your music sound so much better! Delivering that high-quality audio experience is what we strive for. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones, the sound is crystal clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlG,

      It is great to hear that you are loving your new WH-1000XM6 headphones. We take immense pride in our precision engineering to ensure every note is delivered with crystal-clear clarity, and knowing that the audio quality has made such a positive impression on you is exactly what we strive for. Thank you for trusting Sony for your listening needs.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sony xm6

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but I feel like I got a defective headphone. Sound quality cracks but does really work on sound proof

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the feedback, Alonso!

      We are so glad to hear the soundproofing is hitting the mark for you!

      We also appreciate you calling out the cracking sound quality. That definitely shouldn't be happening, please reach out to our customer support team so we can look into troubleshooting steps and get this sorted out for you.

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones


      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US