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Customer reviews

Rating 4.7 out of 5 stars with 1171 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the phenomenal sound quality, comfort, and impressive battery life as major strengths. Many also appreciate the product's portability, lightweight design, and reliable connectivity. However, a few customers have noted concerns regarding heat dissipation, causing ears to sweat, and a desire for a higher maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,171 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the XM5, and by God, these headphones just got so much better! From the feel to the turning availability to the sound, these are amazing headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LuisR,

      Thank you for choosing Sony!

      We're excited to learn that you've upgraded from the WH-1000XM5 to the WH-1000XM6 and are loving the enhancements! It's wonderful to hear that you value the improved comfort, functionality, and sound quality. Your feedback is invaluable to us, and we hope you continue to enjoy an exceptional listening experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Product vs Bose Quite Comfort Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, the noise cancellation is unmatchable. I have used Bose Quite Comfort Ultra too but this one is best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SomeNathChakraborty,

      Thank you for choosing Sony!

      We’re elated to hear that you’re enjoying the WH1000XM6 headphones and their unmatched noise cancellation. It’s rewarding to know they stand out as the best among the brands you’ve used. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! Good quality of noise canceling. A little bit confuse to use the commands but after a few uses became easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarceloC,

      Thank you for choosing Sony!

      It brings us great joy to hear that you're experiencing excellent sound and good quality noise canceling with your WH-1000XM6 headphones! We appreciate your patience as you learned the controls and are glad they became easy to use after a few uses.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and fit great. Just be wearing of sweating with them on. The noise canceling is amazing as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobR,

      We couldn't be happier to hear that you find the sound and fit great and that the noise canceling is amazing! We engineered the WH-1000XM6 headphones to deliver a truly immersive and premium audio experience, and we appreciate your feedback on these core features.

      We also appreciate you providing the helpful note regarding sweating while wearing them—that is useful information for other customers who plan to use them during rigorous activity.

      Enjoy the silence and the music!

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-1000XM6 headphones are seriously the best. They're a lifesaver on flights and perfect for when I just want some quiet at home. The sound is killer, too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyB, thanks for the 5-star review! We're so glad to hear you're loving your Sony WH-1000XM6 headphones! It's fantastic to know they've become your go-to for everything from long flights to finding a little peace and quiet at home. We designed them to deliver top-notch noise cancellation and amazing sound quality, so your feedback is music to our ears. Thanks for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good and seems to be best on the market right now or on par with the Airpods Max. Only issue is that the spatial audio is not very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lvhotelier! Thank you for sharing your experience with the WH1000XM6 headphones. We truly appreciate your recognition of them as one of the best headphones available today, especially due to their exceptional sound quality. Your feedback on the spatial audio is invaluable to us, and we welcome any suggestions for improvement! Thanks for choosing Sony! Sincerely, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Great audio quality and noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is great and the noise cancellation is very nice. I like how you can connect it to audio devices at one time. So now I have it connected to my TV and my phone and it's super convenient. There are a lot of Sony oriented features with the app, haven't got to use very much of them but they seem convenient.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenjaminP,

      We are truly heartened to learn that you are finding the noise cancellation and audio quality to be so great! It is wonderful to hear that the multipoint connection is providing you with the convenience of switching between your TV and phone seamlessly. We hope you enjoy exploring the rest of the features within the Sony app as you continue to use them.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    pretty good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good quality. Glad made the purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, ShashiS!

      We’re so glad to hear you’re happy with your purchase. The WH-1000XM6 represents our best noise-canceling technology yet, and we’re thrilled the quality is meeting your expectations!

      Enjoy the incredible sound, and thank you for choosing Sony!

      Best regards,

      Gus Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones out right now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of high quality headphones and the XM6 is one of the best in the market. It does a really good job of blocking out most of the noise in a loud environment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickW,

      That's fantastic to hear! It's truly rewarding when our premium headphones make such a significant difference in your listening experience. The WH-1000XM6 is designed to provide industry-leading noise cancellation, especially in challenging environments, so we're thrilled it's living up to that promise for you. Enjoy your high-quality audio!
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony XM6’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insanely good quality very high end headphones stays on your head while moving ANC makes it so you can not hear anything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MosesL!
      It is fantastic to know that you feel the WH-1000XM6 headphones are so high-end. We're really glad you feel confident moving around with them on, and that the Noise Cancelling is doing such a great job of letting you disappear into your audio.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    The word for me is disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when I saw that the M6 available. From reading and watching reviews everybody was saying oh yeah it's wonderful. 1. Well, the earcup did not fit my ears couldn't get it comfortable fit nor could I get the upper part quit to fit. Oh, it would go on my head and my ears, but I had to keep wiggling them, couldn't get comfortable. Oh and they also became warm/Hot. 2. The app was not intuitive. I never could get them adjusted for sound the way I like to hear it. Very disappointed. 3. I returned them!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryM,
      Thanks for reaching out and sharing your honest feedback with us. We're truly sorry to hear that the WH-1000XM6 headphones weren't the right fit for you. It sounds like you had a really frustrating experience with the comfort and the app and we sincerely apologize for that.

      It's clear how much thought you put into your purchase and it's disappointing when a product doesn't live up to the excitement. We really appreciate you taking the time to share these specific points about the earcups, the fit and the app. This kind of direct feedback is incredibly valuable and helps our team understand what we can improve on for the future.

      Thanks for considering Sony. We hope to have another opportunity to serve you in the future.
      Sincerely,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones Sony the best brand on audio equipment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElbaG,


      We’re thrilled to hear that you love your new headphones! It’s an honor to be considered your top choice for audio equipment, and we’re so glad the Midnight Blue WH-1000XM6 is delivering the premium experience you expect from Sony. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headphones. I like the new hinges, seems less likely to break than the older XMs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OluwaseyiS,

      That is excellent feedback! We are thrilled to hear you consider the WH-1000XM6 Headphones excellent and appreciate the improved design and durability of the new hinges. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but my concern is two things. One when you lie down the left side has some bottom that activates and it’s a little annoying. The second one is that when you are connecting with your iPhone listening to music and you get I call you need your hands for accepted or not.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marcosafa,

      We are sorry to hear about these concerns with your WH-1000XM6 headphones. To prevent accidental button presses while lying down, we recommend adjusting your head position or using the Sony | Headphones Connect app to customize or disable specific button functions. Regarding calls, you can enable "Speak-to-Chat" or use voice assistants like Siri to accept calls hands-free.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great all around wireless headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound and near perfect ANC. I got them specifically for airline travel and they did not disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JasonA,

      Thank you for choosing Sony!

      It brings us great joy to hear that the WH1000XM6 provided excellent sound quality and effective active noise cancellation, enhancing your airline travel experience. We appreciate you taking the time to share your positive feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, the design is also really good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseC,

      We are thrilled to hear that the WH-1000XM6 is living up to its reputation! It is wonderful to know you're enjoying the "amazing" audio and the refined, foldable design of our latest flagship. With the new QN3 processor and 12-microphone system, these headphones are truly built to provide the world's best noise cancellation and a studio-quality listening experience.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony XM6's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair of headphones with great sound quality, I think they sound too muddy. I use a pair of air pods max and I feel like the sound quality doesn't compare unless you like a more bassy sound. Airpods have a more balance sound. Great build quality and very nice case. Simply wasn't for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maximilian,

      Thank you for your detailed feedback on your new WH-1000XM6 headphones. We understand that sound preference which is very personal to each listener. We're pleased to hear you appreciate the great build quality and very nice case of the XM6. Your insights are valuable as we continue to evolve our audio products. Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ANC is the best I've ever tried. I fly a lot and this cancels out almost 100% of ambient noises which makes flying wayyyy more enjoyable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drj5011,

      Thanks for sharing your experience with the WH-1000XM5 headphones! It's fantastic to hear the Active Noise Cancelling is making such a difference for you, especially during flights.

      We're so glad that they are living up to their reputation and making your travels more enjoyable.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Can be stolen easily/no gps

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't have GPS or any way to track it, so my first pair was stolen at the gym I go to and there's no way to track it, plus these aren't as comfortable as the previous version, in terms of sound and noise cancellation they are incredible, I would give them a 9/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SamirR,

      Thanks for the review. We are sorry to hear about what happened with your first pair. We can definitely take the information in consideration for future references, as we understand how that could help customer in the future. However, we're very glad to hear that when it comes to sound and noise cancellation, you find them incredible. That's a testament to the core performance we aim for.

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had them for a short while, but I love the sound and absolutely love the noise cancellation. They were perfect for my flight to Japan.

    I would recommend this to a friend