Customer Ratings & Reviews

Hi ChristopherH, it brings us great joy to hear that you are taking advantage of the noise cancelling to enjoy your daily at the office. The headphones utilize digital noise cancellation technology to reduce ambient sounds effectively making it especially useful in noisy places. This design offers a greater comfort during extended use and contributes to improved durability. Keep enjoying your WH1000XM6 headphones! Best regards, - Ismael

Hi Oregon!
Thanks so much for sharing your thoughts on the WH-1000XM6 headphones!
We are really happy to hear that you've been experiencing such excellent sound quality and are impressed by the insanely good battery life.

The WH-1000XM6 features our enhanced Noise-Canceling technology to block out distractions and Multipoint Connection so you can easily switch between two devices.

Thank you for selecting Sony!
Best regards,
Estefany

Hi Caleb,
It's a true pleasure to hear that you're so happy with your new WH-1000XM6 headphones. We appreciate you sharing your thoughts. It's awesome that you're experiencing the incredible sound quality and phenomenal noise canceling and we're so glad you're finding them comfortable.

Thanks for choosing Sony!
Best regards,
Estefany

Hi GavinK,

Thank you so much for the 5-star review and for highlighting the great fit, sound, and amazing features of your WH-1000XM6 headphones. It's incredibly rewarding to know that the comfort and performance are hitting the mark.

We also appreciate your positive comment regarding the Sony Headphones Connect app—our team worked hard to make it powerful yet truly intuitive, so your feedback on its ease of use is fantastic!

Thanks for choosing Sony!

Best regards,
Dominick

Hi SaSa!
We are thrilled to hear you think the WH-1000XM6 headphones are some of the best out there!

They’re built for lasting comfort, so you can wear them for hours without any bother and the noise cancelling helps block out distractions whether you’re working or just relaxing. The long battery life means you don’t have to worry about charging them all the time, just grab them and go.

Thank you for choosing Sony!
Best regards,
Estefany

Hello CabelV,

We're so glad to hear that your Sony headphones have impressed you with amazing sound quality and exceptional comfort. Thank you for your outstanding 5-star rating! We truly appreciate your feedback about the touch controls—your input is important to us as we consistently look for ways to enhance our products. The WH1000X6’s immersive audio and ergonomic design are crafted to elevate every listening experience.

Thank you for choosing Sony—hope your day is an amazing one!
DiegoV.

Hello JadB,

Thank you for choosing Sony!

We're thrilled you're enjoying your WH-1000XM6 headphones and appreciate your 10/10 rating! We designed them with comfort, sound quality, noise cancellation, and customization in mind, so it's rewarding to know they hit the mark for you.

Best regards,
-Fred

Hi StephenJ,

We are thrilled you've found the outstanding comfort, sound quality, and overall value of the WH-1000XM6 to be so exceptional. We especially appreciate you choosing the immersive over-ear experience! Thank you for the 5-star review and for choosing Sony.

Regards,
Dominick

Hi EricV,

We're so glad to hear you're loving the WH-1000XM6 headphones! It's fantastic to know that the Transparency and Noise Cancellation modes are making such a positive impact on your listening experience. We designed them with user-friendliness in mind, so we're thrilled to hear they're working well with your iPhone and the companion app. And of course, great battery life is key for enjoying your music all day long!

Thanks for choosing Sony, have a great day!
DiegoV

Hello spad3,

Thank you for choosing Sony!

It makes us really happy to hear that the WH1000XM6 headphones have impressed you with their top-tier quality, customizable features, and seamless two-device connection. Your kind words about your experience mean so much to us and inspire us to keep delivering products you can enjoy every day.

Best regards,
-Fred

Hi MatthewB,

Thank you for your candid 4-star review of the Sony WH-1000XM6 headphones! We truly value your detailed feedback, which helps us continuously improve our products.

It's fantastic to hear that you experienced the clear, distinctive sound quality and excellent noise cancellation that the WH-1000XM6 are renowned for. We're especially pleased that our noise-canceling technology allowed you to enjoy your music at a lower, safer volume, even in a noisy gym environment.

We also appreciate your honest thoughts on the smart features. We understand that features like Speak-to-Chat and wearing detection, while designed for convenience, can sometimes react unexpectedly in certain environments. We understand your decision to return the headphones, and your feedback on the smart features is very valuable as we continue to refine our technology.

Thanks for considering Sony products, have a great day!
DiegoV

Thank you for sharing your feedback, Hommerun! We're delighted to hear that you're enjoying the new foldable design and compact, travel-friendly case of the WH-1000XM6. Your comments highlight exactly what we aimed to achieve with this model—making it easier than ever to take your headphones wherever you go. We appreciate you choosing Sony and hope the headphones make all your travels even more enjoyable.

Best regards,
Gus
Sony Social Media Team

Hi TerriyonneG,

We are very glad to hear that you have been enjoying the sound quality and industry-leading noise cancellation of your WH-1000XM6 over the past year! We are sorry to hear about the knocking noise you've experienced in the left speaker, as we take great pride in our build quality. We are pleased to know you are already working on getting that addressed; if you need any further assistance or guidance through our official support channels to ensure your headphones are back to peak performance, please don't hesitate to reach out.

https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

Thank you for choosing Sony.

Regards,
Dominick

Hello LuisC,

Thank you for your excellent review of the WH-1000XM6 headphones!

We're absolutely thrilled to hear that you find them "Worth the price" and that they're meeting your needs as an everyday headphone for hours of use. It's fantastic to know that the battery life and comfort are providing you with a worry-free listening experience.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi Frankk,

We genuinely appreciate you sharing such comprehensive feedback!

It's fantastic to hear that the WH1000XM6 headphones are delivering clear improvements in sound quality, noise cancelling, comfort, and Bluetooth range compared to your XM4s–Thanks for recognizing these key upgrades! We're also glad to hear both models have provided sufficient battery life for your needs.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi ChrisP,

We are thrilled to hear you find the WH-1000XM6 headphones great and very comfortable! If you're looking for a boost in volume, please check the Sony Headphones Connect app to ensure the volume limiter is off. Additionally, confirm that the volume setting on your source device (phone, tablet, etc.) is maximized, as some apps or operating systems have their own volume caps. Thanks for choosing Sony.

Best regards, Eliab

Hello Arman,

Thank you for choosing Sony!

It makes us really happy to hear that you’re enjoying the amazing sound and effective noise cancelling, especially during flights. Knowing that the included wire and jack make it easy to connect with in-flight entertainment systems is wonderful feedback. Thank you for sharing your experience—we hope your headphones continue to make your travels and listening moments even better.

Best regards,
-Fred