Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $398.00
The comparable value price is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 933 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality, comfortable fit, and long-lasting battery life of the WH-1000XM6 headphones. Many appreciate the portability, lightweight design, and connectivity features. Some customers have mentioned concerns about heat around the ears, volume levels, and ear cup size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 933 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    XM6 Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and ANC. Obviously don’t integrate with my iPhone as good as my AirPods but that’s the only downside.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your fantastic feedback, JonathanK!

      We are absolutely thrilled to hear that you are enjoying the great sound quality and exceptional ANC on your new WH-1000XM6 headphones! Delivering a premium, immersive listening experience is our top priority.

      We certainly understand your point regarding integration with your iPhone. While Apple's proprietary ecosystem offers unique, seamless integration with AirPods, we've designed the WH-1000XM6 to offer superior audio quality and world-class noise canceling across all operating systems.

      Thank you again for choosing Sony for your audio upgrade!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great for Upgrades and best in Class

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have the XM3s and was waiting for a real jump to upgrade and this is it! Better noise cancellation and clearer sound. Overall a great upgrade from older models and as always Sony is leading in over the ear headphones so a great buy no matter what.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience and for choosing Sony once again, CJOT! We are elated to hear that you noticed significant improvements in noise cancellation and sound clarity with the WH-1000XM6. It's great to know the upgrade has met your expectations, and we appreciate your recognition of Sony's commitment to innovation in over-ear headphones. Your feedback motivates us to keep delivering the best in audio technology. Enjoy your listening experience!We truly appreciate your support and for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, unmatched noise cancelling, great sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, SeanO!

      We are thrilled to hear that the WH-1000XM6 is living up to the hype for you! "Unmatched noise cancelling" is exactly what we aimed for with the new QN3 processor, and we’re so glad you’re enjoying the jump in sound quality too.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is next-level, works so well it softens the world even with no music playing. Our 2019 Sony WH-XB900N headphones are still going strong, but we had to try these. Sound and bass are comparable, with a slight upgrade you can feel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jjshort94,

      Thanks for taking the time to share this amazing review. We are so happy you chose to upgrade to the new WH-1000XM6 headphones! Your comment that the noise canceling is next-level and "softens the world" is exactly what we strive for.

      It's also fantastic to hear that your WH-XB900N headphones are still performing well, which is a testament to the durability we build into all our products.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have the xm4's so have liked the noise canceling of Sony but these are a huge improvement. They don't suck on phone call and the touch pad actually work both issues I had with the xm4's. If you need headphones get these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juan,

      Thank you for the 5-star review! We're so happy to hear that your new WH-1000XM6 headphones are a huge improvement over the WH-1000XM4. It's fantastic that you're noticing a big difference in both the noise cancellation and the touch controls, as those were key areas of focus for us.

      The enhanced performance, especially for phone calls and the touch controls, is thanks to a major upgrade in the core technology. The WH-1000XM6 features the new HD Noise Canceling Processor QN3, which is seven times faster than its predecessor and utilizes 12 microphones—1.5 times more than the previous model. This new processor and microphone system work together in real-time to more effectively block out unwanted sounds and isolate your voice for crystal-clear calls, making a noticeable difference in your daily use.

      Thanks for choosing Sony, have an excellent day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great audio quality and noise cancellation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is great and the noise cancellation is very nice. I like how you can connect it to audio devices at one time. So now I have it connected to my TV and my phone and it's super convenient. There are a lot of Sony oriented features with the app, haven't got to use very much of them but they seem convenient.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenjaminP,

      We are truly heartened to learn that you are finding the noise cancellation and audio quality to be so great! It is wonderful to hear that the multipoint connection is providing you with the convenience of switching between your TV and phone seamlessly. We hope you enjoy exploring the rest of the features within the Sony app as you continue to use them.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Massive upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from XM2 which lasted 8 years, these had big shoes to fill. Happy to report the sound quality and ANC is a huge upgrade. The microphone for calls is improved but still not as good as airpods Max. With that said best noise cancelling headphones available.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are fantastic, and the noise cancellation works flawlessly; when I put them on, I can't hear anything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseO,

      It's a true pleasure to hear that you find the WH-1000XM6 headphones fantastic! We are delighted that the noise cancellation works flawlessly for you, achieving that perfect silent environment when you put them on. Thank you for your review and for trusting Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Sony WH1000XM6

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old over the ear headphones for the Sony 6. Perhaps it’s me but I think you should have the option to listen a little louder. But the background option is a great feature. And the case is perfect for on the go. Just snaps into place.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great overall headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones but they are a little pricey. the noise cancellation works great and the sound quality and bass is great would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LennonP,

      We are beyond pleased to hear that you are loving your Sony WH-1000XM6 headphones! While we understand they are an investment, we are committed to engineering best-in-class features like the great noise cancellation and exceptional sound quality and bass you noted. Thank you for recognizing the value and performance!

      We really appreciate you being part of the Sony family!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great to wear them everywhere. Their noise canceling is one of the best if not the best I’ve experienced

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LizC!
      Thank you so much for sending in your feedback on the WH-1000XM6.
      We are delighted to hear that you find them great to wear everywhere and that the noise canceling is one of the best you've experienced!

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Epic sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely epic! These headphones are best in class. Very sleek and the sound is exquisite. So good that I had to buy a pair for my husband.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your absolutely epic review, RebekahQ!

      We are thrilled to hear that you consider the WH-1000XM6 to be "best in class." It's rewarding to know that you are enjoying the combination of the very sleek design and the exquisite sound quality.

      It's the highest compliment when a customer loves a product enough to buy a second pair! Thank you for choosing Sony for both you and your husband.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones Sony the best brand on audio equipment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElbaG,


      We’re thrilled to hear that you love your new headphones! It’s an honor to be considered your top choice for audio equipment, and we’re so glad the Midnight Blue WH-1000XM6 is delivering the premium experience you expect from Sony. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don't think about it, just buy them!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used my friends M5's in the past for traveling and the gym. M5's are anazing. But these M6's are on a whole other level. Just get it and youll see. Loud, crisp and clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Darwin,

      Thank you for choosing Sony!

      It's truly wonderful to hear your positive feedback about the WH-1000XM5 headphones! We're immensely pleased to know you found them amazing for travel and the gym.
      The latest WH-1000XM6 elevates the audio experience to new heights, featuring remarkable improvements in sound quality and noise cancellation. We appreciate your recommendation! We are confident that you will continue to appreciate the vibrant, crisp, and clear sound they deliver.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, the design is also really good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseC,

      We are thrilled to hear that the WH-1000XM6 is living up to its reputation! It is wonderful to know you're enjoying the "amazing" audio and the refined, foldable design of our latest flagship. With the new QN3 processor and 12-microphone system, these headphones are truly built to provide the world's best noise cancellation and a studio-quality listening experience.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Portability, Sound quality
    Best Buy Employee

    Rated 1 out of 5 stars

    Extremely uncomfortable/ headband snapped.

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality, big upgrade from the xm5 noise cancellation is absolutely amazing. The fact that they can fold again. Sososo good. The case is beautiful. They are however awful to wear. The earcups are teeny tiny, and have protrusions inside them that can actually touch your ear if you have larger ears. The foam on the earculs is extremely thin as well, which helps with heat but not with comfort. The main issue with comfort though is the top headband. It literally doesnt feel like it has foam in it at all, i couldnt wear these headphones for more than like five minutes without them actually hurting. I took them off once and the hadband snapped up. I was able to snap it back in place , which was crazy to me, but from them oj it made a creaking sound. I returned these and went back to my xm5. The sound quality and anc upgrade isnt worth nkt bejng able to wear them. My advice is to go into the store and try them on. Spend some time wearing them at the display. See if they hurt your head.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rikku, we're genuinely sorry that the Sony WH-1000XM6 headphones did not provide the comfort you required, despite the significant enhancements in sound quality, active noise cancellation (ANC), and the reintroduction of the foldable design. We understand that the small earcups, thin earcup foam, and particularly the discomfort from the headband made them unwearable for long-term use for you.

      Your detailed feedback, including the issue with the headband snapping and creaking, is extremely valuable. We genuinely appreciate you taking the time to experience the product and provide such a thorough review. Your insights, especially the recommendation for potential customers to try them on in-store are crucial, and we'll definitely share your feedback with our development team for future improvements. We're happy you returned to the WH1000XM5 and are still enjoying the magnificent sound. Thank you for considering Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best Bluetooth headphones I've ever used

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I've ever used. I've used a lot of headphones in my day and these are by far the best bluetooth headphones I've ever had. If you like to feel the bass when you listen to music get these

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesE,

      Thank you for your fantastic 5-star review of the WH-1000XM6 headphones! We're thrilled to hear that you consider them the best Bluetooth headphones you've ever used. We put a lot of focus on delivering a powerful and impactful audio experience, and it's great to know that the bass is a feature you particularly enjoy.

      Thanks for choosing Sony, have a powerful day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great noise canceling headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because my roommates are regularly practicing in my house and it does a great job with noise canceling Only thing is the app has a feature to connect to two devices which it automatically changes the output to one device which can be strange at times

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron,

      We are glad to hear the noise canceling is helping you! You can manage or disable the automatic device switching by visiting the "System" tab in the Sony | Sound Connect app and adjusting your Multipoint Connection settings.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beast in the ANC Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lighter headband pressure, softer foam, and better padding distribution. You can easily wear them for 4–6 hours without pressure points.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MANORANJANL,

      That's wonderful feedback! We are delighted to know that the new headband design and padding have made a noticeable difference in comfort for your longer listening sessions.

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best headphones I’ve ever owned. Great clarity

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wyatt,
      Thanks so much for taking the time to share your feedback about your new WH-1000XM6 headphones!

      We are immensely pleased to hear that you think they are the best you've ever owned and that you're noticing the great clarity.

      Thank you for selecting Sony!
      Best regards,
      Estefany Sony_US