Customer Ratings & Reviews

Hi MichaelL,

It’s rewarding to hear that people on the other end of the call are commenting on the crystal-clear audio of your WH-1000XM6! We are proud of the AI-powered technology that helps ensure excellent call clarity.

We appreciate your honest comparison regarding the noise cancellation and encourage you to explore the customization options in the Sony | Sound Connect app, as you may find ways to tune the audio to your personal preference.

Thank you for being a valued Sony customer!

Regards,
Dominick

Hi BrandonV,

We couldn't be happier to hear that your wife is absolutely loving her new headphones and that the upgrade has been so noticeable! It is fantastic to know that both the improved sturdiness and the enhanced sound quality are making such a positive impression. The WH-1000XM6 features a refined structural design for better durability and incorporates our latest audio processing technology to deliver even more precision and depth to your favorite tracks.

We really appreciate you being part of the Sony family.

Regards,
Dominick

Hello Nate,

Thank you for choosing Sony!

We're immensely pleased to hear you're loving your WH-1000XM6 headphones! It's fantastic that they're performing so well for both your gaming and music, with no issues and great sound quality. We're also glad the folding design is a feature you appreciate!

Best regards,
-Fred

Hi RobertG,

It's a true pleasure to hear that you like the Sony WH-1000XM6 headphones! We are delighted that you find them comfortable for use and that the connection process with your computer is easy and convenient.

We really appreciate you choosing Sony to be part of your listening experience!

Regards,
Dominick

Hi KeeganP,

Thanks so much for that wonderful 5-star review! We're thrilled to hear that you consider these the best Sony headphones you've ever had. The amazing sound and great noise canceling you're experiencing are the result of the new HD Noise Canceling Processor QN3 and the 12 microphones that work together to deliver a truly immersive audio experience. We're also glad you find the Sony Sound Connect app so intuitive and helpful for customization.

Thanks for choosing Sony, and have a beautiful day!
DiegoV

Thank you for your fantastic review, DamarisR!

We are so pleased to hear that your WH-1000XM6 headphones have been such a game-changer for your work as a remote therapist. It is incredibly rewarding to know that the dual noise cancellation is helping you create a focused and noise-free environment for your sessions, ensuring that you can be fully present with your clients. We designed these headphones to provide exceptional silence and clarity, and it brings us great satisfaction to know they are helping you in such a meaningful way.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hello Gracev,

Thank you for choosing Sony!

We couldn't be happier to hear that the WH1000XM6 headphones stand out as the best you've ever used and that you love the sound quality. Your recommendation means a great deal to us, and we're grateful for your support in sharing your positive experience.

Best regards,
-Fred

Hello issie,

Thank you for choosing Sony!

We’re delighted to learn that you’re enjoying the WH-1000XM6 headphones! It’s wonderful to see how they’re assisting you in managing the demands of motherhood while you pursue your graduate studies. The adjustable noise cancellation feature is indeed a game-changer, allowing you to tailor your listening experience for both class and those precious moments of peace. We hope you continue to find joy and tranquility with your headphones during your much-deserved me time!

Best regards,
-Fred

Hi AntonioH,

We are absolutely delighted to read your fantastic review of the Sony WH-1000XM6 headphones! Thank you for giving us a five-star rating and calling them a "true go-to" and your best investment in high-quality headphones. We are especially pleased that you recognize the power of the industry-leading noise cancellation and that the sound quality is the best you have ever experienced. Your feedback confirms that we are delivering on our promise of providing premium audio performance and a truly immersive listening experience.

Thank you for choosing Sony! We hope you enjoy many hours of outstanding sound and tranquility!

Regards,
Dominick

Hi PaulaS,

It’s rewarding to hear that you are enjoying the fantastic sound quality and awesome noise cancellation of your WH-1000XM6 headphones!

We are glad that you are picking up on new details in your favorite music. It is wonderful to know that the HD Noise Canceling Processor QN3 is delivering such a powerful experience, as it is 7x faster than the processor found in our previous WH-1000XM5 model. By optimizing 12 microphones in real time, this system ensures you get the very best in noise cancellation, sound quality, and call clarity.

Thank you for trusting Sony.

Regards,
Dominick

Thank you for the thoughtful advice, RamiecG!

We appreciate you sharing your experience with the WH-1000XM6. We agree that protection plans are a great way to ensure peace of mind for high-end gear, and we’re glad you had a smooth experience with our partners at Best Buy.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hello GabeW,

Thank you for choosing Sony!

We truly appreciate your feedback on the WH1000XM6 headphones! It's wonderful to hear that you find their sound quality exceptional and their design attractive. We're also thrilled that the equalizer features are elevating your sound editing experience. Thank you for sharing your insights, and we hope you continue to enjoy your headphones!

Best regards,
-Fred

Hi JonathanS,

Thank you for the fantastic 5-star review! We are thrilled to hear that you think the WH-1000XM6 headphones have great sound, superb noise cancellation, and an exceptional fit.

It's great to know you're enjoying the results of our HD Noise Canceling Processor QN3, which uses multiple microphones to analyze and block noise in real time, and our refined design that ensures long-lasting comfort.

Thanks for choosing Sony, have a marvelous day!
DiegoV

Hi Rylan,

Thanks so much for the 5-star review of the WH-1000XM6 headphones! We're thrilled to hear that you're enjoying the improvements we've made. We put a lot of focus on refining the design and functionality based on feedback from previous models, so it's great to know that the hinges and the dedicated power button are making a real difference for you. We also heard your feedback on battery life, and we're glad to hear that the ability to charge while connected wirelessly is making for a much better user experience.

Thanks for choosing Sony, have a fantastic listening day!
DiegoV

Hi RebeccaR,

We are so glad to hear your daughter is loving the performance of her new WH-1000XM6! While we can't help with the "ignoring" part, we’re thrilled the noise canceling is working exactly as intended.

Thanks for choosing Sony.

Best regards,
Eliab

Hi Mizuki,
It's truly a pleasure to hear that the WH-1000XM6 headphones were able to deliver such powerful noise cancellation, especially when you were in a car with all that background noise.

However, we're so sorry to hear that you had trouble connecting them to your older PC and needed to return them. We really appreciate you taking the time to share this with us. Your feedback is valuable and helps us understand how we can improve our products for everyone.

Thanks for considering Sony products!
Sincerely,
Estefany