Customer Ratings & Reviews
- Model:
- WH1000XM6/L
- SKU:
- 6620462
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the excellent sound quality, comfortable fit, and long-lasting battery life of the WH-1000XM6 headphones. Many appreciate the portability, lightweight design, and connectivity features. Some customers have mentioned concerns about heat around the ears, volume levels, and ear cup size.
This summary was generated by AI based on customer reviews.
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, the design is also really good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseC,
We are thrilled to hear that the WH-1000XM6 is living up to its reputation! It is wonderful to know you're enjoying the "amazing" audio and the refined, foldable design of our latest flagship. With the new QN3 processor and 12-microphone system, these headphones are truly built to provide the world's best noise cancellation and a studio-quality listening experience.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Portability, Sound quality
Extremely uncomfortable/ headband snapped.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality, big upgrade from the xm5 noise cancellation is absolutely amazing. The fact that they can fold again. Sososo good. The case is beautiful. They are however awful to wear. The earcups are teeny tiny, and have protrusions inside them that can actually touch your ear if you have larger ears. The foam on the earculs is extremely thin as well, which helps with heat but not with comfort. The main issue with comfort though is the top headband. It literally doesnt feel like it has foam in it at all, i couldnt wear these headphones for more than like five minutes without them actually hurting. I took them off once and the hadband snapped up. I was able to snap it back in place , which was crazy to me, but from them oj it made a creaking sound. I returned these and went back to my xm5. The sound quality and anc upgrade isnt worth nkt bejng able to wear them. My advice is to go into the store and try them on. Spend some time wearing them at the display. See if they hurt your head.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rikku, we're genuinely sorry that the Sony WH-1000XM6 headphones did not provide the comfort you required, despite the significant enhancements in sound quality, active noise cancellation (ANC), and the reintroduction of the foldable design. We understand that the small earcups, thin earcup foam, and particularly the discomfort from the headband made them unwearable for long-term use for you.
Your detailed feedback, including the issue with the headband snapping and creaking, is extremely valuable. We genuinely appreciate you taking the time to experience the product and provide such a thorough review. Your insights, especially the recommendation for potential customers to try them on in-store are crucial, and we'll definitely share your feedback with our development team for future improvements. We're happy you returned to the WH1000XM5 and are still enjoying the magnificent sound. Thank you for considering Sony! Best regards, -Dominick
- Pros mentioned:Sound quality
The best Bluetooth headphones I've ever used
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I've ever used. I've used a lot of headphones in my day and these are by far the best bluetooth headphones I've ever had. If you like to feel the bass when you listen to music get these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesE,
Thank you for your fantastic 5-star review of the WH-1000XM6 headphones! We're thrilled to hear that you consider them the best Bluetooth headphones you've ever used. We put a lot of focus on delivering a powerful and impactful audio experience, and it's great to know that the bass is a feature you particularly enjoy.
Thanks for choosing Sony, have a powerful day!
DiegoV
Great noise canceling headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this because my roommates are regularly practicing in my house and it does a great job with noise canceling Only thing is the app has a feature to connect to two devices which it automatically changes the output to one device which can be strange at times
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aaron,
We are glad to hear the noise canceling is helping you! You can manage or disable the automatic device switching by visiting the "System" tab in the Sony | Sound Connect app and adjusting your Multipoint Connection settings.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort
Beast in the ANC Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lighter headband pressure, softer foam, and better padding distribution. You can easily wear them for 4–6 hours without pressure points.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MANORANJANL,
That's wonderful feedback! We are delighted to know that the new headband design and padding have made a noticeable difference in comfort for your longer listening sessions.
Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Sound quality
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best headphones I’ve ever owned. Great clarity
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wyatt,
Thanks so much for taking the time to share your feedback about your new WH-1000XM6 headphones!
We are immensely pleased to hear that you think they are the best you've ever owned and that you're noticing the great clarity.
Thank you for selecting Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the feel and sound is great! Only thing I don’t like is the earcups. Not enough cushion and looks cheap, along with it not being able to get wet. Besides that I think the price should have been $100 less due to those
I would recommend this to a friend - Pros mentioned:Sound quality
Best products at BEST buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent technology. I can make calls and talk through this headset. I don't hear the noise around me, nor the person I'm calling. It's worth buying.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, WilberS!
We are absolutely delighted to hear that you are enjoying the excellent technology of your WH-1000XM6 headphones.
It's fantastic that you are benefiting from the superior call quality and that our industry-leading noise cancellation is effectively isolating both your environment and the person you're speaking to, allowing for perfectly clear conversations.
Thanks for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Cons mentioned:Volume
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More AI and not very loud, really good with sweat, doesn’t slip, but has gaps.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Shay,
We’re glad to hear you’re finding the WH-1000XM6 to be a stable and secure fit! To address the volume levels, we recommend checking the "Sound" tab in the Sony | Sound Connect app to ensure the "Volume Liaison" or safety limiters aren't capping your output, and you can also use the equalizer to boost specific frequencies to your liking. Regarding the "gaps" in the ear cups and sweat exposure, please note that these headphones are not officially IP-rated for water or sweat resistance; we recommend wiping them down after use and ensuring a snug headband adjustment to maintain the best acoustic seal for the noise canceling to function optimally.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his headphones. Great quality and price
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, Momoknows65!
We are so happy to hear that your son is loving his new WH-1000XM6 headphones! It’s great to know that the quality and value met your expectations. We hope he enjoys many more hours of great music and quiet focus with them.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been amazing. I owned the previous generation of these headphones and they are much better in my opinion. Comfortable and great quality. Battery last for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GianfrancoE,
Thank you for choosing Sony!
We're honored to hear that your experience with the WH1000XM6 headphones has been so positive, especially coming from a longtime user of the previous generation. It's wonderful to know that the improvements in comfort, sound quality, and battery life have made a meaningful difference for you. Your feedback inspires us to keep advancing our products.
Best regards,
-Fred
XM3 to XM6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well it’s a Sony XM and I just upgraded from xm 3 to xm 6. My old one served me faithfully for years and it was no brainer to get this one. So far it’s been worth the upgrade. With BestBuy I managed to trade my old one in for some credit and I like that even after so many years of use I got credit for it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MalakaC,
Thank you for sharing your experience with us! We are excited to hear that your upgrade to the WH-1000XM6 has been worth it so far. It’s wonderful to know your previous pair served you well for so many years.
Thank you for being a loyal Sony fan!
Best regards and a Happy New Year to you,
Estefany
- Pros mentioned:Sound quality
Innovation is always expected with Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is superb, offering the best in terms of style functionality and comfort overall a purchase worth the price point.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angel3366,
We are really happy to hear that you are enjoying the superb sound quality of your Sony WH-1000XM6 headphones! It's rewarding to know that you find they offer the best in terms of style, functionality, and comfort, making them a purchase worth the price point.
Thanks for making Sony part of your listening experience!
Regards,
Dominick
- Pros mentioned:Sound quality
Great quality and features with top sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality and top notch noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JameelK,
We are thrilled to hear you’re enjoying the sound quality and noise cancellation of your new WH-1000XM6! It’s great to know that the improvements made to our flagship series, including the new QN3 processor and expanded microphone array, are providing the top-notch experience you expected. The Midnight Blue is a personal favorite for its sleek look, and we’re glad it’s hitting the mark for you. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort
Great for active noise canceling and MS Teams!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect. ANC is amazing. Took a little bit to set up the drivers correctly on my computer to get it to work with teams. Would recommend to anyone. Comfortable for long term wearing.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, MatthewB!
We are delighted to hear that you are enjoying your new WH-1000XM6 headphones. It is fantastic to know that you find the Active Noise Canceling to be amazing and that they are comfortable for long-term wear. We designed them to provide a premium, comfortable listening experience, and it's rewarding to hear that we got it right.
We appreciate your feedback about the setup process for Teams. We understand that getting the drivers configured correctly can sometimes be a challenge, and we're glad to hear you were able to get it working perfectly.
Thank you again for your strong recommendation and for being a Sony customer.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Worth the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very great. Love the noice cancelling and sound equalizer.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the positive feedback, KevinH!
We are delighted to hear that you find the WH-1000XM6 headphones Very great! It is wonderful that you love the noise cancelling and the control you have over your listening experience with the sound equalizer.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Overall excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones always have excellent sound quality, plus ANC. To be fair I miss the design of the XM4s more but this is completely my own bias and may not be applicable to all people.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Victor,
Thank you for your review of the WH1000XM6 headphones. We are glad to hear that you are enjoying the excellent sound quality and Active Noise Cancellation (ANC).
We appreciate your feedback on the design. Your personal preference is valuable to us, and we're always working to innovate while considering our customers' feedback. A key feature we're proud of in the WH-1000XM6 is the more efficient DSEE Extreme processor, which restores details lost during compression for a richer, more faithful audio experience.
Thanks for choosing Sony, and have a wonderful day!
DiegoV
Almost perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I've been extremely impresses. The sound quality is great, and the noise cancelling tech works better than anything I've seen before. I also love how easy it is to switch b/w devices and all the other customization options you get with the app. The only downsides for me: 1. The volume adjustment increments on the touch pad are way to low. It feels like each swipe is only moving volume up or down 1% and it takes 30-40 swipes to go from 50% to max. Very frustrating, please fix! Or give us the option to adjust. 2. The headphones are very comfortable, but also get very hot since they don't breath at all. I guess this is a consequence of the the noise insulation required.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grumpy,
Thank you for the excellent feedback on the WH-1000XM6 headphones! We're thrilled you're impressed with the sound quality and noise canceling. We appreciate you sharing your experience.
We understand your frustration with the volume control. While the current design is for precise adjustments, you can increase or decrease the volume more quickly by swiping and holding your finger on the touch panel. Your feedback about both the volume and the warmth of the earcups will be passed on to our product team for future consideration.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them and the Sony App. Working in a Data Center where its very loud, when I'm on a Teams call I can hear them perfectly and they cannot hear the background noise when I'm talking. A++
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your incredible review, TerryG! We're so happy to hear that you love your WH-1000XM6 headphones and the Sony app. It's fantastic to know that they are performing so well for you in a loud data center environment. We designed the industry-leading noise cancellation and high-quality microphones specifically for situations like this, ensuring you can hear perfectly and others can't hear the background noise. We truly appreciate you sharing this perfect use case! Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team.
- Pros mentioned:Sound quality
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good sound quality, love the noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KatelynnM,
We are beyond pleased to hear that you love the noise cancellation feature and are enjoying the overall high sound quality of your Sony WH-1000XM6 headphones. We strive to deliver industry-leading audio and quiet, and your feedback is greatly valued!
Thank you for choosing Sony. Enjoy your music and quiet moments!
Regards,
Dominick