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Customer Ratings & Reviews

$458.00

Customer reviews

Rating 4.7 out of 5 stars with 1070 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the excellent sound quality, comfortable fit, and long-lasting battery life of the WH-1000XM6 headphones. Many appreciate the portability, lightweight design, and connectivity features. Some customers have mentioned concerns about heat around the ears, volume levels, and ear cup size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,070 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, unmatched noise cancelling, great sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, SeanO!

      We are thrilled to hear that the WH-1000XM6 is living up to the hype for you! "Unmatched noise cancelling" is exactly what we aimed for with the new QN3 processor, and we’re so glad you’re enjoying the jump in sound quality too.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort
    Best Buy Employee

    Rated 2 out of 5 stars

    Amazing Features, Below Average Sonic Performance

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were a massive letdown. The soundstage feels super small and cramped, the mids are super weak, the bass is largely absent, and the treble does not stick out of the texture at all. And adjusting the EQ just makes things worse, like if I increase the treble it sticks out as it should but it sounds thin and strained. Increasing the bass overdrives it by quite a bit and it sounds boomy and like I’m listening underwater. I showed them to a few other of my audiophile friends and we all came to the same conclusion. My AirPods Pro 2 have a larger, more full soundstage. My Arctis Nova Pro Wireless’ (yes it is a very different headset) sound worlds more full and precise. Now, as the title says, the features are awesome. They are super comfortable, the battery is plenty big, the dual connections was super convenient, the swipes are intuitive and easy to use. But they just don’t sound good at all. If these were ~$150 then maybe, but for $450?? No way.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beast in the ANC Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lighter headband pressure, softer foam, and better padding distribution. You can easily wear them for 4–6 hours without pressure points.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MANORANJANL,

      That's wonderful feedback! We are delighted to know that the new headband design and padding have made a noticeable difference in comfort for your longer listening sessions.

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and the Sony App. Working in a Data Center where its very loud, when I'm on a Teams call I can hear them perfectly and they cannot hear the background noise when I'm talking. A++

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your incredible review, TerryG! We're so happy to hear that you love your WH-1000XM6 headphones and the Sony app. It's fantastic to know that they are performing so well for you in a loud data center environment. We designed the industry-leading noise cancellation and high-quality microphones specifically for situations like this, ensuring you can hear perfectly and others can't hear the background noise. We truly appreciate you sharing this perfect use case! Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great sound quality and love the side touch feature! The bass sounds amazing though with music that has a strong bass and theater mode to watch something on my device sounds great as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AriLozano,

      Thank you for the fantastic review! We're thrilled to hear that you're so happy with the Sony WH-1000XM6 headphones.

      It's great to know that you're enjoying the amazing sound quality and the convenient side touch controls. We designed these headphones to deliver an immersive audio experience, whether you're listening to music with powerful bass or enjoying a movie with Cinema Mode.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Audio quality and ANC so gooood

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had thr xm4 and the xm6's did not expect the audio quality and the active noise cancelling to be better than the xm4

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryan,

      Thank you for being a loyal Sony fan! We're thrilled to hear that the WH-1000XM6 exceeded your expectations, especially coming from a great pair like the XM4.

      It’s awesome to know that the improvements in audio clarity and noise-canceling performance are making a real difference in your listening experience.

      Thank you for choosing Sony, one more time!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Innovation is always expected with Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is superb, offering the best in terms of style functionality and comfort overall a purchase worth the price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angel3366,

      We are really happy to hear that you are enjoying the superb sound quality of your Sony WH-1000XM6 headphones! It's rewarding to know that you find they offer the best in terms of style, functionality, and comfort, making them a purchase worth the price point.

      Thanks for making Sony part of your listening experience!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great audio quality and noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio quality is great and the noise cancellation is very nice. I like how you can connect it to audio devices at one time. So now I have it connected to my TV and my phone and it's super convenient. There are a lot of Sony oriented features with the app, haven't got to use very much of them but they seem convenient.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenjaminP,

      We are truly heartened to learn that you are finding the noise cancellation and audio quality to be so great! It is wonderful to hear that the multipoint connection is providing you with the convenience of switching between your TV and phone seamlessly. We hope you enjoy exploring the rest of the features within the Sony app as you continue to use them.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancellation is incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is truly unbelievable. I cannot hear anything from the outside world. The transparency mode is impeccable too, sounds like real life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juddr,

      We're so glad to hear that. Thank you for rating your Sony headphones 5 stars! The noise cancellation you highlighted really showcases just how immersive your listening experience can be, and it's wonderful that the transparency mode feels so natural to you. Your feedback about hearing nothing from the outside world—and yet having the option to let life in when needed—captures what makes these headphones truly special.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    pretty good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good quality. Glad made the purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, ShashiS!

      We’re so glad to hear you’re happy with your purchase. The WH-1000XM6 represents our best noise-canceling technology yet, and we’re thrilled the quality is meeting your expectations!

      Enjoy the incredible sound, and thank you for choosing Sony!

      Best regards,

      Gus Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with amazing sound isolation and sound. Clamping force is a bit high. Great once loosened a bit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndyJ,

      Thank you for your feedback! We're thrilled to hear that the sound quality and noise isolation are meeting your expectations.

      Regarding the fit, the initial clamping force is designed to ensure a consistent acoustic seal for the best noise-canceling performance. You'll find that with regular use, the headband will naturally adjust and relax to the width of your head for a more personalized, comfortable fit.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones Sony the best brand on audio equipment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElbaG,


      We’re thrilled to hear that you love your new headphones! It’s an honor to be considered your top choice for audio equipment, and we’re so glad the Midnight Blue WH-1000XM6 is delivering the premium experience you expect from Sony. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Headphones are nice..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are lovely. Been using them on every trip and to gym. Even on walks. That ate just great headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Knight!
      Thanks so much for sharing your feedback with us.

      We are thrilled to hear that your WH-1000XM6 headphones have become such a big part of your daily routine, from your travels to your gym sessions.

      These headphones are built to keep up with you. They feature world class noise canceling that blocks out the world around you and a long battery life so the music never stops. Plus, they are designed to be super comfortable, making them perfect for those long walks or flights.

      We appreciate your decision to go with Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I highly recommend this head set. Amazing sound quality! The best I have every had to enjoy music with! You will not be disappointed with these .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2013Harley,

      Thanks for sharing such a fantastic review of your WH-1000XM6 headphones. We're delighted to hear you're enjoying their outstanding sound quality and that they've made such a positive difference in your music-listening experience!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones, the design is also really good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseC,

      We are thrilled to hear that the WH-1000XM6 is living up to its reputation! It is wonderful to know you're enjoying the "amazing" audio and the refined, foldable design of our latest flagship. With the new QN3 processor and 12-microphone system, these headphones are truly built to provide the world's best noise cancellation and a studio-quality listening experience.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Portability, Sound quality

    Rated 4 out of 5 stars

    My son loves these!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and boise cancellation. Thank you for bringing back the foldability.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth the cost.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many great things about these headphones. Great noise cancellation. The transparent mode is on par with the air pods max. The background music feature is a great quality of life product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphone Xm6 Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones, would highly recommend, they are expensive but if you can afford definitely get them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SamuelT,

      Thank you for choosing Sony!

      We're excited to hear that you value the WH1000XM6 headphones and would recommend them to others. Your endorsement means a lot, and we’re glad the quality and experience they offer resonate with you. We appreciate your trust in choosing our product.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Good overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the last XM5 the ANC is undeniably better but not by much and it doesn’t justify it’s price. For someone like me who wants the best it isn’t a horrible idea but still a bad deal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonsterCat,

      We feel privileged to know that as someone who settles for nothing but the finest gear, you’ve chosen our latest flagship for your collection. While we realize the investment is significant, we are glad the refinements in our noise-silencing technology are providing you with that edge in performance you've been searching for.

      Thank you for trusting Sony to stay at the forefront of your audio experience.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise reduction and sound is top tier. Pads are a lil hard need to soften up. Great upgrade to 6 yr old model. Had tried the Bose Ultras and ANC is alot better but not the fit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Unsure!

      We're thrilled that the WH-1000XM6 is hitting that "top-tier" mark for you and outperforming the competition in noise reduction. It’s great to hear they were a worthy upgrade after six years!

      Regarding the earpads, they do tend to soften up and conform to your fit after a week or two of regular use. We appreciate the feedback on the fit as well, as we're always looking to balance world-class ANC with long-term comfort.

      Thanks for choosing Sony for your upgrade!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US