Customer Ratings & Reviews

Hi LazaraCV,

Thanks for the fantastic review!

We're thrilled to hear that you find the WH-1000XM6 headphones to be wonderful and worth the investment. It's especially rewarding to know that the ease of connection and everyday usability delivering the best listening experience!

Thanks for choosing Sony.

Sincerely,
Jenn | Sony North America.

Hi CromagJohnson,

We are pleased to learn that your upgrade to the WH-1000XM6 has made such a significant difference in your travels! The XM4 was a fan favorite for years, so hearing that you find this new generation much better at silencing airplane engines is a fantastic testament to our engineering progress. We are thrilled that you can now enjoy a near-silent cabin experience, allowing you to focus entirely on your music or movies during long flights.

Best regards,
Dominick

Hi Nicklas,

We are ecstatic to learn that the WH-1000XM6 is the best headphone you have ever used! It is wonderful to hear that your experience was positive from start to finish—from the helpful service you received to the performance of the product itself. We strive to ensure that our technology delivers a premium experience that feels worth every penny, and knowing we achieved that for you is incredibly rewarding.

The XM6 represents a significant leap in audio engineering, featuring our most advanced noise-canceling processors to date. These headphones don't just block out noise; they analyze your environment in real-time to provide a tailored silence that allows the richness of your music to truly shine. Combined with an ultra-comfortable design, they are built to be the only pair of headphones you’ll ever need for travel, work, or relaxation.

We really appreciate you being part of the Sony family.

Regards,
Dominick

Hello Celsius,

Thank you for choosing Sony!

It’s fantastic to know that you find the WH1000XM6 worth the investment! We're delighted to hear that you're enjoying the exceptional sound quality and outstanding noise-canceling features. Thank you for sharing your positive experience with us!

Best regards,
-Fred

Hi RulaA,

Thank you so much for the 5-star review! We're thrilled to hear that you love your Sony WH-1000XM6 headphones and are enjoying the amazing sound quality and noise cancellation. We're especially glad that the "pure clear" sound is standing out to you. That's a key feature of this model, which was co-created with world-renowned mastering audio engineers to deliver a truly studio-quality sound.

Thank you for choosing Sony!

Best regards,
Dominick

Hello NoelL,

Thank you for your fantastic review! We're so pleased to hear you're enjoying the amazing sound, noise cancellation, and transparency mode on your WH-1000XM6 headphones.

The Dual Noise Sensor technology is a key part of what makes the noise cancellation so effective. It uses two microphones on each earcup to capture ambient noise and process it for an even more immersive listening experience, allowing you to seamlessly switch between full quiet and a clear awareness of your surroundings.

Thanks for choosing Sony, and have a wonderful day!
DiegoV

Hi KevinR,

We are so happy to hear you're enjoying the upgrade! It’s great to know that moving from the XM4 directly to the WH-1000XM6 has been such a positive experience for you. We specifically brought back the foldable design and integrated the new QN3 processor to ensure these provide the best noise canceling and portability possible.

Thanks for choosing Sony. 

Best regards,
Eliab

Hello TechFinGaming,

Thank you for choosing Sony!

We couldn't be happier to hear that the WH-1000XM6 headphones are delivering exceptional quality and comfort for you. It means a lot to us that they have become an essential part of your listening experience. Your straightforward recommendation is truly appreciated!

Best regards,
-Fred

Hi BrianM! Thank you for your feedback! It brings us great satisfaction to hear that you are impressed with the WH-1000XM6 headphones.
This model features exceptional sound quality, along with industry-leading noise cancellation technology to ensure an immersive listening experience.

Thanks for choosing Sony!
Best regards,
Estefany

Hello AltTapestry, thanks for sharing your experience with the WH1000XM6!

It brings us great satisfaction to hear that you appreciate the advancements in technology and design that we've implemented in this model.

Thanks for choosing Sony!

Sincerely,
Jenn.

Thank you for sharing your fantastic review, JudyR!

We are absolutely delighted to hear that you find your WH-1000XM6 headphones to be great! It's incredibly rewarding to know that you are benefiting from both the comfort and the perfect noise-canceling feature, allowing you to seamlessly transition from using them with your computer to enjoying movies on a flight.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello HaliC,

Thank you for choosing Sony!

It brings us great joy to hear that the WH-1000XM6 headphones provide great sound and will be the perfect companion for your upcoming trips. We’re glad they can enhance your travel experience with quality audio and comfort.

Best regards,
-Fred

Hi AnnmarieR,

We are beyond pleased to hear that the WH-1000XM6 has earned the title of the best headphones you’ve ever owned!

At Sony, we strive to push the boundaries of audio engineering, and hearing that the sound quality truly amazed you is exactly what we aim for. With our latest advancements in noise cancellation and high-resolution audio processing, we’ve worked hard to ensure every note is crisp and every environment is silent. It’s wonderful to know that these efforts are providing you with a listening experience that stands above the rest.

We really appreciate you being part of the Sony family!

Regards,
Dominick

Thank you for your review, EduardoR! We're thrilled to hear that your WH-1000XM6 headphones are great for work and that you're happy with the mic's performance. We designed these headphones to be a versatile companion for both music and professional calls, and it's wonderful to know they are meeting your needs. Thank you for choosing Sony! Best regards, Gus, Sony Social Media Team.

Hi HectorM,

Thank you for your fantastic 5-star review!

We are excited to hear that you are highly recommending the Sony WH-1000XM6 headphones and that the audio quality is powerful enough to "transport you to another place." We design our headphones to create truly personal and immersive listening experiences.

Thank you for choosing Sony!

Regards,
Dominick

Hi Sacon!
We are immensely pleased to hear your thoughts on the WH-1000XM6!

The headphones are designed with advanced noise cancellation and a super comfortable fit, so every detail in your music comes through clearly and you can enjoy long listening sessions without any hassle.

Thank you for choosing Sony!
Best regards,
Estefany

Hello Bloodrain,

Thank you for choosing Sony!

We're honored to hear that you're enjoying your WH-1000XM6 headphones! It's fantastic to know that the noise-cancelling feature is helping the outside world disappear so you can fully enjoy your music. Thank you for sharing your positive experience!

Best regards,
-Fred

Hello Joan,

Thank you for choosing Sony!

It’s rewarding to hear that you love the look and color of the WH-1000XM6! We’re delighted to know they are helping you study effectively in noisy environments. Thank you for sharing your positive experience!

Best regards,
-Fred

Hi Displayname,

We’re sorry to hear that the fit and sound profile aren’t meeting your expectations. For the comfort issue, we recommend adjusting the headband slider to ensure the earcups are centered over your ears, which can help redistribute the clamping pressure. Regarding the audio, you can use the "Equalizer" settings in the Sony | Headphones Connect app to customize the sound to better match the profile you prefer.

Thanks for choosing Sony.

Best regards,

Eliab