Customer Ratings & Reviews

Hello Lvhotelier! Thank you for sharing your experience with the WH1000XM6 headphones. We truly appreciate your recognition of them as one of the best headphones available today, especially due to their exceptional sound quality. Your feedback on the spatial audio is invaluable to us, and we welcome any suggestions for improvement! Thanks for choosing Sony! Sincerely, -Jenn.

Hi Drj5011,

Thanks for sharing your experience with the WH-1000XM5 headphones! It's fantastic to hear the Active Noise Cancelling is making such a difference for you, especially during flights.

We're so glad that they are living up to their reputation and making your travels more enjoyable.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi Yazzyyy!
Thank you for sharing your feedback with us on the WH-1000XM6 headphones!
It is fantastic to know that you find the headphones so comfortable and can wear them for hours.

We appreciate you choosing Sony!
Warm regards,
Estefany

Thank you for the fantastic review, MiladW!

We are absolutely thrilled to hear that you are enjoying your WH-1000XM6 headphones and that they are your first ever headset! That's a huge compliment.

We appreciate you highlighting that they sound amazing and are very light. We designed the XM6 with a lightweight chassis and premium components to ensure studio-quality audio and maximum comfort, even during marathon listening sessions.

Thank you again for choosing Sony for your first premium audio experience!

Best regards, Gus, Sony Social Media Team

Hello BrandonJ,

Thank you for considering Sony products.

We apologize for the inconvenience and any concern regarding the build quality of your WH-1000XM6 headphones. While we are pleased you are enjoying the audio and noise canceling, we take your feedback on the structural feel very seriously.

We will forward your comments to our dedicated Sony team for their thorough review. Please be assured that these headphones are engineered with high-quality materials designed for long-lasting durability while remaining lightweight for comfort. We continue to work diligently to enhance our products based on your valuable input.

Best regards,
-Fred

Hello SamirR,

Thanks for the review. We are sorry to hear about what happened with your first pair. We can definitely take the information in consideration for future references, as we understand how that could help customer in the future. However, we're very glad to hear that when it comes to sound and noise cancellation, you find them incredible. That's a testament to the core performance we aim for.

Thanks for choosing Sony, have a great day!
DiegoV

Hi Maximilian,

Thank you for your detailed feedback on your new WH-1000XM6 headphones. We understand that sound preference which is very personal to each listener. We're pleased to hear you appreciate the great build quality and very nice case of the XM6. Your insights are valuable as we continue to evolve our audio products. Thanks for choosing Sony.
-Eliab

Hello GuillermoR,

Thank you for choosing Sony!

We’re elated to hear that you’re enjoying the exceptional sound quality of the WH1000XM6. Your confidence in these headphones as the best in today’s market truly encourages us. Thank you for sharing your positive experience!

Best regards,
-Fred

Hello ShifanS,

Thank you for choosing Sony!

We couldn't be happier to hear that you recognize the WH1000XM6 headphones as a top choice for noise-canceling. Your appreciation of their premium quality, power, and versatility means a lot to us. It's rewarding to know our product enhances your audio experience so well.

Best regards,
-Fred

Hello InJ1,

Thank you for choosing Sony!

We're excited to hear that the WH1000XM6 headphones have made such a positive impression on you. Your praise for both the sound quality and noise-canceling capabilities means a lot, and we're glad these features are enhancing your listening experience. Thank you for sharing your kind words!

Best regards,
-Fred

Hi Rigo,

That's fantastic to hear! We're delighted you find your WH-1000XM6 headphones amazing and that the music sounds top quality. It's great to know you're experiencing superior noise cancellation from the outside world. Your feedback that this is probably the best purchase you've made truly means a lot to us! Thanks for choosing Sony.
-Eliab

Hi AileenR!
It brings us great satisfaction to hear that the WH-1000XM6 is providing the comfort and clear sound you were looking for!

These headphones are designed with soft padding so you can wear them for hours without any pressure. They also feature smart touch controls on the side, allowing you to change songs or adjust the volume with just a simple tap or swipe of your finger.

Thanks for choosing Sony!
Best regards,
Estefany

Hi WillDSM22,

We're pleased to learn that your Sony headphones have been delivering such well balanced sound and bass, especially with your custom EQ settings. Thank you for sharing your fantastic 5-star rating—it's wonderful to hear they've made a genuine difference over your first month with them. The versatility of the EQ really allows you to fine-tune your audio for a truly immersive listening experience.

Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.

Hi Dean,

Thanks for this excellent 5-star review! It's rewarding to hear you are very happy with the Sony WH-1000XM6 headphones! We're excited to know that you are enjoying both the exceptional sound quality and the performance of the noise cancellation. Thank you for sharing your positive review and for choosing Sony!

Best regards,
Dominick

Hi JasonB,

We're glad to hear your student is enjoying the new headphones.
The WH-1000XM6's are designed to offer a unique listening experience through our most advanced noise cancellation and audio processing. We appreciate your perspective on the value and your loyalty to the brand.

Thanks for choosing Sony.

Best regards,
Eliab

Hi AudioJack, thank you for taking the time to share your feedback regarding the WH-1000XM6 headphones. We sincerely apologize for any disappointment you’ve experienced with the bass performance compared to previous models. We appreciate your insights, as they help us improve our products and better serve our customers.

In addition to adjusting the equalizer settings, we recommend checking the fit of your headphones, as a snug fit can enhance bass perception. Additionally, ensuring that the headphones are fully charged can positively affect performance, as battery levels can influence sound quality.

Thank you for considering Sony products and for your thoughtful input.
Best regards,
Estefany

Hi AntC.

Thanks for the review and the 5-stars rating! Thanks for the recommendation towards the commodity on the headphones, as it is something we can definitely take in consideration for future references. We hope you can continue to enjoy the amazing sound quality and top-technology noise cancellation!

Thanks for choosing Sony, have a wonderful day!
-DiegoV

Thank you for the fantastic review, CarlosD!

We are thrilled to hear that you are enjoying the outstanding sound quality and impressive battery life of your WH-1000XM6. It’s wonderful to know they are staying comfortable for your long listening sessions!

Thank you for choosing Sony!

Best regards,

Gus,
Sony Social Media Team

Hi VishalN,

We are thrilled to hear that after personalizing your settings, you are now very happy with the sound of your WH-1000XM6!

We appreciate you sharing the tip to experiment with the equalizer to find that perfect balance. It is wonderful that you are now enjoying the benefits of High-Resolution Audio and LDAC support, which ensure exceptional sound quality and detail even when listening wirelessly.

Thank you for trusting Sony.

Regards,
Dominick