Customer Ratings & Reviews
- Model:
- WH1000XM6/L
- SKU:
- 6620462
Rating by feature
- Sound Quality
Rating 4.8 out of 5 stars
- Battery Life
Rating 4.9 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the excellent sound quality, comfortable fit, and long-lasting battery life of the WH-1000XM6 headphones. Many appreciate the portability, lightweight design, and connectivity features. Some customers have mentioned concerns about heat around the ears, volume levels, and ear cup size.
This summary was generated by AI based on customer reviews.
Sony No Bologny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have experienced Sony MX4s and 5s. The 6s are different. As with both of tge other's, they each present " listening" from a different perspective. Not better or worse...just different. You have to choose the perspective that fitscyur taste.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JUMANG,
We are very glad to hear that you are enjoying the unique sonic perspective of the WH-1000XM6! It is fascinating to hear from a longtime user of the 1000X series, and we appreciate your insight into how each generation offers its own distinct character. We are thrilled that this latest iteration has provided a new way for you to experience your favorite music.
Thank you for being such a loyal member of the Sony family and for making us part of your daily listening.
Best regards,
Dominick
- Pros mentioned:Sound quality
Nice Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. I like the fact that it is noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, LatoshaC!
We are delighted to hear that you are enjoying the great sound and particularly appreciate the noise canceling feature of your WH-1000XM6 headphones. We designed these to deliver truly immersive sound and industry-leading quiet, so it’s wonderful to know we've met your expectations.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great sound quality, but hinge falls short
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, but still some issues with hinge mechanism. After about 12 months of using, the "stopper" on the headband broke with normal use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoelB,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience you have experienced with the hinge mechanism on your WH-1000XM6 headphones. We understand how frustrating this can be after regular use. Please note that the warranty typically covers software malfunctions such as power, audio, and charging issues, but physical damage like this is unfortunately not covered, even if unintentional. We recommend checking with a local electronic repair center, as they may be able to assist in restoring your headphones. Should you be interested in exploring our latest products, please visit our website at https://electronics.sony.com/. We will also share your feedback with our dedicated team as we continue to improve our products.
Best regards,
-Fred
- Pros mentioned:Sound quality
Must buy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding headphones I have ever had! Huge upgrade over Bose.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mc007,
Thank you for choosing Sony!
We're excited to hear that the WH1000XM6 headphones have made such a remarkable difference for you. It's wonderful to know they stand out as the best-sounding headphones you've owned and offer a significant upgrade. Thank you for sharing your positive experience!
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony WH-1000XM6
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound will definitely recommend. The noise canceling is awesome you wont be disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, RENB!
We are so pleased to hear that you love the sound of your WH-1000XM6 headphones and that you're so impressed with the awesome noise canceling. We designed them to deliver a premium listening experience with industry-leading technology, and it's wonderful to know we've succeeded.
Thank you again for choosing Sony and for your strong recommendation.
Best regards, Gus, Sony Social Media Team
One of the best headphones on the market
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. The noise canceling feature is top tier.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, user843243!
We are thrilled to hear that you're enjoying your WH-1000XM6! It’s great to know that our noise-canceling technology is hitting that "top-tier" mark for you. We aim to provide a truly immersive experience, and we're so glad these headphones are delivering.
Thank you for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Sound quality
I love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is adorable and the sound is so clean and comfy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hushamsaeb,
Thank you for your 5-star review of the WH-1000XM6 headphones! We're delighted to hear that you find the noise cancellation great and the sound so clean and comfortable.
The WH-1000XM6's noise cancellation is powered by a new QN3 processor, which works with a 12-microphone system to deliver an even more effective and immersive listening experience. It's designed to block out distractions and provide a serene and comfy listening environment, so your feedback is exactly what we love to hear.
Thanks for choosing Sony, have an amazing day!
DiegoV
- Pros mentioned:Sound quality
Overall nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is great with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Earl,
It’s rewarding to hear that you are finding the noise cancellation on the WH-1000XM6 to be so effective. Our engineering team has worked tirelessly to refine our dual-processor technology and multi-microphone array to ensure that even the most unpredictable ambient sounds are neutralized, allowing you to enjoy your audio in a truly isolated and high-fidelity soundstage.
Thank you for choosing Sony.
Best regards,
Dominick
Exceeded expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and very comfortable to wear for hours at a time (audible books!)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi COJS,
We are pleased to learn that your WH-1000XM6 headphones are providing the premium sound quality and long-wearing comfort you need for those extended listening sessions. We specifically designed the ergonomics of this model to ensure that whether you are deep into a cinematic soundtrack or a marathon of audible books, the experience remains effortless and immersive.
Thank you for trusting Sony to bring your favorite stories to life.
Regards,
Dominick
- Pros mentioned:Sound quality
Best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphone and the noises cancelling. Had them on a plane for an entire day. They were awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Golfingirl,
Thank you for the amazing review! We're so happy that our industry-leading noise canceling and comfortable design made your day of flying so much better. That's exactly the kind of experience we aim to deliver with the WH-1000XM6.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort
The Best Headset in the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headset worth every penny. This is the best headset I have ever worn
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, LeoS!
We are absolutely thrilled to hear that you feel the WH-1000XM6 headphones are worth every penny and that they are the best headset you have ever worn. That kind of feedback is incredibly rewarding for our design and engineering teams.
We work hard to ensure the combination of industry-leading noise cancellation and premium sound quality truly delivers an unparalleled listening experience, and it's wonderful to know we’ve achieved that for you.
Thank you again for choosing Sony and for sharing your enthusiasm!
Best regards,
Gus, Sony Social Media Team
Rocks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality the fir was a bit getting used to
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Jakenj!
We’re so glad to hear you’re enjoying the great audio quality of your WH-1000XM6. We appreciate your feedback on the fit—it can definitely take a moment to get used to a new design, but we’re glad it’s working out for you!
Thank you for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Bought this to a friend, but after using it will get it for myself
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leonardo,
We’re so glad to hear that you and your friend are enjoying the WH-1000XM6! There is no better compliment than wanting a pair for yourself after trying them out. We look forward to having you join the Sony family as an owner soon.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Excellent Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise canceling without sounding like you are under water. Perfect for focusing on work. Sound is great, with multi device switching.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBAnthony, we are truly wonderful to know that you are experiencing the excellent noise canceling features of the WH-1000XM6. With its ability to block out distractions, you can focus seamlessly on your work. Plus, the sound quality is exceptional and the multi-device switching allows for effortless connectivity.
Thanks for choosing Sony!
Best regards,
Estefany
awesome noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are pricey but hands down the best headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Wondols!
It is most rewarding to hear that these are the best headphones you've owned. We are glad the WH-1000XM6 is making such a big impression!
These headphones feature world class noise canceling that blocks out the world so you can focus on your music. They are designed to be extra comfy for long trips, and the battery lasts for days on a single charge.
It’s a pleasure having you as a Sony customer!
Best regards,
Estefany
- Pros mentioned:Sound quality
Worth every penny
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding headphones I have ever had. Worth the money spent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChaseP,
We're thrilled to hear you're loving the sound quality of your WH-1000XM6 headphones and that you feel they are worth the investment—It's great to know our products are successfully delivering a high-quality listening experience!
Thanks for choosing Sony.
Sincerely,
Jenn | Sony North America.
Awesome headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones, first pair of Sony headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the awesome review, AntonioV!
We’re thrilled to have you as a first-time Sony owner. It’s great to hear your WH-1000XM6 headphones are making such a strong first impression!
Welcome to the family and thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Forman
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this headphones. There the best, i love there sound ans bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your enthusiastic review, JorgeR!
We are absolutely thrilled to hear that you love your new WH-1000XM6 headphones and that you think they're the best! It's fantastic to know that you are enjoying the premium sound and bass quality.
Thank you again for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
- Cons mentioned:Heat dissipation
Great When They Work Correctly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware potential buyers, the Sony xm6 headphones work great while not broken. Unfortunately they break way too easily. For reference, I have bought the previous 3 headphones in this series (xm4, xm5, xm6). All have broken within a year and a half, and these broke in 4 months. As some have mentioned, these headphones can get pretty warm, which can obviously lead to sweating a bit, especially in warm areas. In just 4 months, whenever it gets remotely hot out, or I sweat even a little, there is a crackling sound when using the noise cancelling in the right earpad. I've found out it was condensation building up in the headphones that caused it. Sony support is even worse. Their text support is nearly non-functional, with agents randomly ending chats, making it nearly impossible to get through one fully. Call support isn't much better, as I was told I would have to send the headphones in for them to "determine" if the pair was truly defective to get a new pair sent, a process that could "take 2-3 weeks" according to Sony support. I work from home, so having no sound for that long a time is not possible for me. Of course I could buy a cheap pair of stand in headphones, but the point is that a 450 dollar pair of headphones should last longer than 4 months. I've had similar issues with previous models as well. TLDR: Great when they work, but the fragility of these headphones make it hard to recommend for the price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi James,
Thank you for being a loyal Sony fan and for sharing your experience with the WH-1000XM6. We truly appreciate your feedback regarding the comfort and temperature of the ear pads, as well as your detailed honest input regarding your experience with our support teams. This information is invaluable as we strive to improve both our products and our service.
We understand how essential your headphones are for your work-from-home setup, and we would like to personally evaluate your case to better understand the issues you've encountered. We want to make sure we find the best possible path forward for you.
Please email the following information to socialsupport@am.sony.com so our specialized team can assist you directly:
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue/Concern:
Thank you for considering Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Best sound quallity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, very good upgrade from the mx4’s
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, Tommy.
We are so pleased to hear that you are enjoying the sound quality of your new WH-1000XM6 headphones and that you consider them a very good upgrade from your previous WH-1000XM4 headphones. It's rewarding to know that we continue to deliver a high-quality listening experience for our loyal customers.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team