Customer Ratings & Reviews

Hi Animal180!
Thank you so much for your wonderful feedback! It brings us great joy to hear that you are enjoying the WH-1000XM6 headphones. Their impressive noise-canceling feature and exceptional sound quality truly elevate the listening experience. We appreciate your recommendation and hope you continue to enjoy your music with these fantastic headphones!

Thanks for choosing Sony!
Best regards,
Estefany

Thank you for the fantastic review, DavidC!

We are absolutely thrilled to hear that you love your WH-1000XM6 headphones! Knowing that you recognize the best quality and best sound is a wonderful compliment to our team.

Thanks again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Thank you for your fantastic feedback, gyrlee22! It is truly wonderful to know how much you love your WH-1000XM6 headphones.

We designed these headphones with industry-leading noise cancellation and advanced audio technology to provide an immersive listening experience with exceptional sound quality. It's rewarding to hear that you are enjoying both the deep quiet and the innovative "out of ear" experience. Our goal is to make listening to your favorite content as seamless and enjoyable as possible, whether you're tuning into your surroundings or getting lost in the music.

We appreciate you choosing Sony and sharing your positive experience with us! We hope you continue to enjoy your new headphones.

Best regards,
Gus Sony Social Media Team

Hi Saphyr,

Thank you for choosing Sony!

It’s rewarding to hear that you’re enjoying the amazing sound quality and effective ANC of the WH-1000XM6 headphones! We're delighted that they’re enhancing your listening experience. Thank you for sharing your positive feedback!

Best regards,
-Fred

Hi JacksonC, that's fantastic to hear! We're so thrilled that you're loving the Sony WH-1000XM6 headphones and finding the quality excellent. It's wonderful to know that our industry-leading noise canceling, and the incredibly rich sound with the LDAC codec for high-res audio are making such a difference for you. Enjoy your listening experience, and thanks again for choosing Sony! Regards, -Dominick

Thank you for the fantastic review, AlejandroE!

We’re thrilled to hear that the "awesome" noise cancellation on your WH-1000XM6 is hitting the mark for you! There’s nothing like finding that perfect peace and quiet while traveling, and we designed these headphones to be the ultimate companion for those long flights and commutes.

Thank you for choosing Sony and for the high recommendation!

Best regards, Gus, Sony Social Media Team

Hello SriJ,

Thank you for considering Sony products.

We're genuinely sorry to hear that despite the exceptional sound quality, your new WH1000XM6 headphones caused significant discomfort during extended wear, leading to your decision to return them.

This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

Best regards,
-Fred

Hi AndersonM!
Thanks for sharing your experience with the WH-1000XM6 headphones. We are immensely pleased to hear that you love your first top-quality headset and find them very comfortable for long work sessions.

We appreciate your decision to go with Sony!
Warm regards,
Estefany

Thank you so much for sharing your incredible experience with the WH-1000XM6, Kans! It is fantastic to know that you’ve noticed and appreciated the audio improvements from the XM4 to XM5 and now to the XM6. Our team is committed to continuous innovation and precision engineering, and feedback like yours truly motivates us to keep raising the bar with every generation of our headphones. Knowing that the enhancements in sound quality and overall listening experience have made such a strong impact means a lot to us. Your recommendation is genuinely valued, and we hope you continue to enjoy your music to the fullest with the WH-1000XM6!

Thanks for choosing Sony!

Gus,
Sony North America Customer Support

Hi Golfingirl,

Thanks for sharing your wonderful experience with the Sony - WH1000XM6! We're thrilled to hear they made your long flight more enjoyable. With industry-leading noise cancellation, all-day comfort, and exceptional sound quality, the WH-1000XM6 are designed to keep you immersed no matter where you are.

Thank you for trusting Sony!

Regards,
Dominick

Hello Rattleflake33,

Thank you for choosing Sony!

We're excited to hear that the WH-1000XM6 headphones deliver great highs, bass, and an all-around excellent sound experience. Your feedback encourages us to keep crafting products that bring rich and immersive audio to your everyday life.

Best regards,
-Fred

Thank you for the fantastic review, Fans!

We are absolutely thrilled to hear that you are loving your new WH-1000XM6 headphones. While no headphones can perfectly eliminate every single sound, we are so glad that our industry-leading noise canceling is delivering a great experience for you.

Thank you for choosing Sony and for sharing your feedback!

Best regards, Gus, Sony Social Media Team

Hi KerlinM,

Thank you for choosing Sony!

We couldn't be happier to hear that you are enjoying the outstanding sound quality and perfect noise cancellation of the WH1000XM6. Thank you for sharing your positive feedback!

Best regards,
-Fred

Hi Nabdeep,

We are pleased to learn that your WH-1000XM6 headphones have become an essential tool for both your music and your professional calls! We strive to refine every generation of the 1000X series, and while the jump from the previous model is designed to be a subtle evolution in comfort and processing power, we are glad you are finding them to be a top-tier recommendation for daily use.

Thank you for choosing Sony to keep you connected and immersed in your sound.

Regards,
Dominick

Hi KATHYER,

We're so happy to hear how much you're enjoying the WH1000XM6 headphones! We're proud our industry-leading noise cancellation feature is hitting the mark for you.

Thanks for choosing Sony.

Best regards,
Eliab

Hi JohannA,

That's wonderful feedback! We are delighted that you find the WH-1000XM6 headphones to be a clear upgrade from the XM4 and XM5, specifically highlighting the improvements in comfort and software.

Thank you for choosing Sony!

Best regards,
Eliab

Hello EvanB,

Thank you for your fantastic review of the WH-1000XM6 headphones! We're thrilled to hear that you find them to be a great product and that they sound really awesome.

It's especially rewarding to know that you've been using them while traveling and experiencing the excellent noise canceling. We design our WH-1000XM series with industry-leading noise cancellation to provide a truly immersive and peaceful listening experience, no matter where you are.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi Daniel,

We are immensely pleased to hear that you are absolutely loving your new headphones! It is great to know that you find the app easy to navigate, allowing you to quickly customize features like voice support to suit your workout routine and listening preferences perfectly.

Thank you for making Sony part of your daily rhythm.

Regards,
Dominick

Hi dlo5678!
Thanks so much for sharing your feedback with us.
We are thrilled to hear that you’re loving the clean sound and noise canceling on your new WH-1000XM6!

The WH-1000XM6 includes long battery life and a super comfortable design, so you can keep the music going all day without any distractions.

Thanks for choosing Sony!
Best regards,
Estefany