Customer Ratings & Reviews

Hi MANORANJANL,

That's wonderful feedback! We are delighted to know that the new headband design and padding have made a noticeable difference in comfort for your longer listening sessions.

Thanks for choosing Sony. Best regards, Eliab

Hello Santiago,

Thank you for choosing Sony!

We're honored to hear that the WH1000XM6 headphones deliver amazing and rich sound quality. Your appreciation inspires us to keep pushing the boundaries of audio excellence for an immersive listening experience.

Best regards,
-Fred

Hi JulissaG!
Thanks for sharing your experience! It is truly wonderful to know that your WH-1000XM6 headphones are helping you create that perfect, quiet space for your studies. It’s great to hear they are providing the silence you need to stay focused.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi Juddr,

We're so glad to hear that. Thank you for rating your Sony headphones 5 stars! The noise cancellation you highlighted really showcases just how immersive your listening experience can be, and it's wonderful that the transparency mode feels so natural to you. Your feedback about hearing nothing from the outside world—and yet having the option to let life in when needed—captures what makes these headphones truly special.

Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.

Hi JoseO,

It's a true pleasure to hear that you find the WH-1000XM6 headphones fantastic! We are delighted that the noise cancellation works flawlessly for you, achieving that perfect silent environment when you put them on. Thank you for your review and for trusting Sony!

Best regards,
Dominick

Thank you so much for taking the time to share your experience with the WH-1000XM6, Alex. Your feedback is incredibly valuable and helps us improve.

We’re glad to hear you’re enjoying the sound quality and finding the customizable bass and advanced noise cancellation features meeting your expectations. The portability is something many of our users love as well, and we’re happy that stands out for you.

We’re sorry to hear the fit isn’t as comfortable as you’d hoped, especially compared to your previous Bose headphones. The WH-1000XM6 uses new, softer synthetic leather and padding designed to improve comfort and acoustic isolation. However, we know fit and comfort are very personal, and some users might find the headband or earcups a bit snug out of the box. The padding can soften a bit over time, but if you continue experiencing discomfort, adjustable sliders and rotating earcups may help you find a more relaxed fit. If it doesn’t improve, our support team is happy to assist with tips or explore options.

Regarding price, we understand your expectations. The WH-1000XM6 is packed with the latest audio processing, adaptive sound controls, and industry-leading noise cancellation, but we recognize value is more than features—it’s about your overall experience. We’re always working to balance new technology and premium materials with the best value for our customers.

If you have specific feedback or ideas on how we could improve comfort or better meet your expectations, please share them with us. Your input directly shapes future updates and designs.

Thank you again for your insights and for being part of our community.

Best regards,
Gus
Sony Social Media Team

Hi 2013Harley,

Thanks for sharing such a fantastic review of your WH-1000XM6 headphones. We're delighted to hear you're enjoying their outstanding sound quality and that they've made such a positive difference in your music-listening experience!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi Shay,

We’re glad to hear you’re finding the WH-1000XM6 to be a stable and secure fit! To address the volume levels, we recommend checking the "Sound" tab in the Sony | Sound Connect app to ensure the "Volume Liaison" or safety limiters aren't capping your output, and you can also use the equalizer to boost specific frequencies to your liking. Regarding the "gaps" in the ear cups and sweat exposure, please note that these headphones are not officially IP-rated for water or sweat resistance; we recommend wiping them down after use and ensuring a snug headband adjustment to maintain the best acoustic seal for the noise canceling to function optimally.

Thanks for choosing Sony.

Best regards, Eliab

Hi Kool,

Thank you so much for the 5-star review! We're thrilled to hear that your WH-1000XM6 headphones not only met but exceeded your expectations on a long-haul flight. Our team put a lot of effort into developing the best possible noise-cancelling technology to create a peaceful and immersive listening experience, especially in noisy environments.

It's fantastic to know that you felt refreshed and not exhausted after your 20-hour flight. That's exactly what we aim for with the combination of our industry-leading noise cancellation and comfortable design.

Thanks for choosing Sony, have a fantastic day!
DiegoV

Hi Angel3366,

We are really happy to hear that you are enjoying the superb sound quality of your Sony WH-1000XM6 headphones! It's rewarding to know that you find they offer the best in terms of style, functionality, and comfort, making them a purchase worth the price point.

Thanks for making Sony part of your listening experience!

Regards,
Dominick

Hello LizC!
Thank you so much for sending in your feedback on the WH-1000XM6.
We are delighted to hear that you find them great to wear everywhere and that the noise canceling is one of the best you've experienced!

We appreciate your decision to go with Sony!
Best regards,
Estefany

Hello RyanC,

Thank you for choosing Sony!

We're honored to hear that the WH1000XM6 headphones are the best sounding you've ever experienced and that you would purchase them again. Your loyalty means a great deal to us, and we’re proud to provide products that deliver exceptional audio quality and enjoyment.

Best regards,
-Fred

Hi MorganW!
Thank you for your feedback! It is fantastic to know that you are pleased with your upgrade to the WH-1000XM6 headphones. We are delighted to hear that the sound quality has exceeded your expectations right from the start.
With features like industry-leading noise cancellation and an impressive battery life, these headphones are designed to elevate your listening experience even further.

Thanks for choosing Sony!
Best regards,
Estefany

Hi YunusK,

Thanks for your wonderful review! We're thrilled to hear how impressed you're with the sound quality of your WH-1000XM6 headphones. It's our goal to create an immersive listening experience, and we're delighted that you're enjoying the detailed, well-balanced, and dynamic sound that makes your music feel fresh and alive.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hello DisplayName,

Thank you for choosing Sony!

We’re thrilled to hear that you’re enjoying your new WH-1000XM6 headphones and that the noise cancelling and audio quality have exceeded your expectations. It’s great to know the wait was worth it, and we’re glad you’re part of the Sony family.

Best regards,
-Fred

Hi KaileyW,

We feel privileged to know that your WH-1000XM6 headphones have become such an essential tool for your studies. It is fantastic that the battery performance and silence provided by the noise canceling allow you to stay focused on your lectures, even in busy environments like a local cafe or bar.

Thank you for choosing Sony to help you power through your education!

Regards,
Dominick

Hello INOCENCIOF,

Thank you for choosing Sony!

We're elated to hear that you highly recommend the WH1000XM6 headphones. It's wonderful to know that the design and performance resonate so well with you, reflecting the dedication we put into creating exceptional audio experiences. Your enthusiastic endorsement means a great deal to us and motivates the team to continue delivering quality products.

Best regards,
-Fred

Hi WiggsD,

We are excited to hear that you absolutely love everything about your new WH-1000XM6 headphones!

It is incredibly rewarding to know they are delivering an amazing experience for you. We designed these headphones to push the boundaries of premium sound, combining our most advanced noise canceling technology yet with an ultra-comfortable design that you can wear all day long. Hearing that they have hit the mark for you in every way is exactly what we strive for.

Thank you for choosing Sony to elevate your audio experience.

Regards,
Dominick

Hello TillyWilly,

Thank you for choosing Sony!

It brings us great joy to hear that the WH1000XM6 headphones are delivering excellent sound and that your son was so excited to receive them. Moments like these inspire us to continue crafting products that create memorable experiences for families.

Best regards,
-Fred

Hello LuisR,

Thank you for choosing Sony!

We're excited to learn that you've upgraded from the WH-1000XM5 to the WH-1000XM6 and are loving the enhancements! It's wonderful to hear that you value the improved comfort, functionality, and sound quality. Your feedback is invaluable to us, and we hope you continue to enjoy an exceptional listening experience!

Best regards,
-Fred