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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1232 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers have good things to say about the product's phenomenal sound quality, comfort, and impressive battery life. Many also appreciate its portability, light weight, sleek design, and improved fit and connectivity. However, some customers noted concerns regarding heat dissipation, mentioning that it can make their ears sweat, and a few found the volume not as high as desired.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,232 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. The key difference from the xm5s with the xm6 is The ambience is way better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacquelineV, thank you for the wonderful 5-star review! We're really happy to hear that you're enjoying your new Sony WH-1000XM6 headphones. It's fantastic that you've noticed the improved ambient mode—we put a lot of effort into making the listening experience even better with this model. We appreciate you choosing Sony again and for sharing your feedback! Regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Totally worth the $$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphones made our long flight so much more enjoyable!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KATHYER,

      We're so happy to hear how much you're enjoying the WH1000XM6 headphones! We're proud our industry-leading noise cancellation feature is hitting the mark for you.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony XM6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best headphones i’ve ever owned, can’t beat these!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi cardo,

      We are absolutely thrilled to hear that these are the best headphones you’ve ever owned! Thank you so much for the incredible feedback and your support.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony No Bologny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced Sony MX4s and 5s. The 6s are different. As with both of tge other's, they each present " listening" from a different perspective. Not better or worse...just different. You have to choose the perspective that fitscyur taste.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JUMANG,

      We are very glad to hear that you are enjoying the unique sonic perspective of the WH-1000XM6! It is fascinating to hear from a longtime user of the 1000X series, and we appreciate your insight into how each generation offers its own distinct character. We are thrilled that this latest iteration has provided a new way for you to experience your favorite music.

      Thank you for being such a loyal member of the Sony family and for making us part of your daily listening.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    love these headphones !!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot. Hoping to have had atleast a button or more. This don't ompact or the pointd

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money, overall the sound quality and the noise cancelling on the device is phenomenal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Celsius,

      Thank you for choosing Sony!

      It’s fantastic to know that you find the WH1000XM6 worth the investment! We're delighted to hear that you're enjoying the exceptional sound quality and outstanding noise-canceling features. Thank you for sharing your positive experience with us!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, easy to use and i love their design.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BorisA,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you enjoy the WH1000XM6 headphones, appreciating both their ease of use and sleek design. It’s wonderful to know they are enhancing your listening experience. Thank you for sharing your positive feedback with us.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Love these headphones!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are incredible. Totally worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ybee,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you love your WH1000XM6 headphones and feel they are worth every penny. Your support means a lot to us, and we're delighted to know our product is enhancing your audio experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Great headset. Not worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset with a caveat. The noise cancelling is 100% set to the environment. Wearing for an extended period on a plane, for example, you will notice fluctuations in the noise cancelling frequency and it is quite unpleasant. Nothing you can do in the settings even when you specifically disable that toggle. Seems I’m in the minority here, though. Battery life is EXCELLENT. Its also nice to be able to connect to 2 devices at once. But these are not nearly worth the price.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi str8b8ed,

      We're glad to hear you're enjoying the excellent battery life and multipoint connection on your WH-1000XM6 headphones. We apologize for the frustration with the noise-canceling fluctuations on the plane. This behavior is most often caused by the Adaptive Sound Control feature, which we recommend disabling in the Sony | Headphones Connect app to maintain a consistent noise-canceling level. If the issue persists, please ensure you have the latest firmware installed.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony XM6 one month Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly an amazing sound for an Audiophile as well as the noise cancellation is out of this world

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianM! Thank you for your feedback! It brings us great satisfaction to hear that you are impressed with the WH-1000XM6 headphones.
      This model features exceptional sound quality, along with industry-leading noise cancellation technology to ensure an immersive listening experience.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Most definitely an upgrade from the Mark 5's

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best over the ear noise cancelling headphones I've ever owned.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Mike! It is most rewarding to hear that the WH-1000XM6 headphones have set a new standard for your listening experience. At Sony, we strive to deliver premium sound, industry-leading noise cancelling, and enhanced comfort. With our latest advancements—like next-generation processors and refined ear cushion materials—our goal is to ensure immersive, high-quality audio and long-lasting comfort for every listener. Your satisfaction confirms the value of these innovations, and we're grateful to be your choice for over-ear noise cancelling headphones.
      Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality of these headphones are great. Café mode is so great to me; always wanted to listen to music this way while working. Not a huge jump from the XM5 in my opinion, but still a lot to praise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I’ve ever used. Noise cancellation in amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic feedback, CharlieR!

      We are so pleased to hear that you consider the WH-1000XM6 to be the best headphones you've ever used. Your comment about the noise cancellation being "amazing" is incredibly rewarding for our team. We've put a lot of work into our next-gen processor and adaptive microphone system to deliver industry-leading noise canceling, and it's great to know that you are experiencing the full benefit of that technology.

      We hope you continue to enjoy a more immersive and quiet listening experience wherever you go.
      Thank you for choosing Sony.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    #1 headphones on the market for Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth headphones I’ve ever had and the touch pad is very responsive for volume and skipping songs or pausing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, VisualEyez!

      We’re thrilled to hear these are the best Bluetooth headphones you’ve owned! It’s great to know the touch controls on the WH-1000XM6 are making it easy for you to manage your music and volume on the fly.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Great, if you use your own eq setting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The stock eq setting it ships with is awful. However, the eq itself is quite comprehensive and you can dial the sound to your taste pretty quickly. DEFINITELY EXPERIMENT WITH EQ because my first impression when I used it for the first time wasn't very good. Then I spent some time tweaking the eq settings and am now very happy with it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VishalN,

      We are thrilled to hear that after personalizing your settings, you are now very happy with the sound of your WH-1000XM6!

      We appreciate you sharing the tip to experiment with the equalizer to find that perfect balance. It is wonderful that you are now enjoying the benefits of High-Resolution Audio and LDAC support, which ensure exceptional sound quality and detail even when listening wirelessly.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise cancellation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, and top of the line noise cancelling. However, they can get uncomfortable during long wear if you wear glasses.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EliS,

      Thank you for your review! We're thrilled to hear you're enjoying the top-of-the-line sound quality and noise cancellation of the WH-1000XM6 headphones. We also appreciate your feedback on comfort, especially for glasses wearers.

      For the most comfortable fit during long listening sessions, we recommend ensuring the headband is properly adjusted so the earcups sit snugly around your ears without putting too much pressure on your glasses' arms. Many users find that the clamping force and overall comfort improve over time with regular use.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good audio, bad durability

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the audio of this set of headphones is great along side with the noise canceling, however... i cant get behind the fact that the build quality is lacking. It feels like it can snap in half with a slight bend.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BrandonJ,

      Thank you for considering Sony products.

      We apologize for the inconvenience and any concern regarding the build quality of your WH-1000XM6 headphones. While we are pleased you are enjoying the audio and noise canceling, we take your feedback on the structural feel very seriously.

      We will forward your comments to our dedicated Sony team for their thorough review. Please be assured that these headphones are engineered with high-quality materials designed for long-lasting durability while remaining lightweight for comfort. We continue to work diligently to enhance our products based on your valuable input.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great looking and work well!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the color! And they are great for studying in noisy places - they really work!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Joan,

      Thank you for choosing Sony!

      It’s rewarding to hear that you love the look and color of the WH-1000XM6! We’re delighted to know they are helping you study effectively in noisy environments. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Noise Cancelation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from bose quiet comfort. Took this model to get those off my head xo

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kendra!
      Thanks for the feedback! It brings us great satisfaction to hear that you made the switch to the WH-1000XM6 and are happy with your new choice.

      These headphones use smart technology to block out background noise so you can focus on your music. They are designed to be lightweight and comfortable for long trips, and the touch controls make it easy to change songs with just a quick tap.

      It’s a pleasure having you as a Sony customer!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing quality and sound. My girlfriend loves it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MaynardC!

      We're thrilled to hear that you and your girlfriend are enjoying the amazing quality and sound of the WH-1000XM6 headphones. We design our premium headphones to deliver an unparalleled listening experience, so knowing that they are a hit is rewarding!

      Thanks again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US