Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$459.99

Customer reviews

Rating 4.7 out of 5 stars with 951 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 951 reviews
  • Rated 5 out of 5 stars

    One of the Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ANC headphones I’ve tried, super comfortable. Only negative is they aren’t as loud as others like AirPod maxes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, Andy! We feel privileged to know you’re enjoying the active noise cancellation and comfort of the WH-1000XM6. Regarding maximum volume, different headphones can have varying loudness due to design choices that prioritize sound quality and hearing protection. If you find the volume lower than expected, ensure your connected device’s volume is turned up and check that no volume-limiting features are active. We appreciate your input as it helps us continue improving our products.

      Thanks for choosing Sony!

      Gus,
      Sony North America Customer Support Sony_US

  • Rated 5 out of 5 stars

    Greatest Of All Time

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is Incredible! Hands down the best. I have gone through many pairs of headphone and none of them compare to THE XM6. You usually have basics qualities on headphones like sound, comfort, portability. However the XM6’s “basic” qualities are great qualities. They are by far the most comfortable and high definition sounding headphones. These are generationally superior to everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HumbertoM,

      We're elated to hear that. Thank you for sharing your perfect 5-star rating and such enthusiastic praise for your Sony headphones. It's incredible to know that you're enjoying the exceptional comfort and high-definition sound—they truly set a new standard for headphone quality. Your comments about their generational superiority and outstanding basic qualities mean a lot.

      Thank you for choosing Sony—wishing you an exceptional day!
      DiegoV. Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Sony xm6 best yet

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are their best model yet. Excellent noise cancellation and super lightweight. Folding helps with travel as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Passionfruit,

      Thanks for the 5-star rating! We're so happy to hear how much you're enjoying the XM6s! It's great to know you're loving the latest model and you're enjoying its upgrades. We hope you have amazing moments with them.
      Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Good, while XM5 is still not bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to XM6 from XM5. The new hinge system, potentially addressing the hinge issues seen with the XM5. I like the folding design and a smaller carrying case. The improvement on noise-canceling is notice-able. Other than that, not so much difference on sound quality. The touch control pad looks more responsive. Did not get a chance to test Microphone yet. Overall, if you like better noise cancellation and the folding design, go for it. Otherwise, XM5 is still good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexZ, thank you so much for sharing your thoughts on the XM6! We are truly grateful to hear about your positive experience with the new hinge system and the improved folding design. It's fantastic to know that you appreciate the enhancements in noise cancellation and the responsiveness of the touch control pad.

      The WH-1000XM6 offers an exceptional listening experience with its advanced features, including an even more effective noise-canceling capability that lets you immerse yourself fully in your favorite music.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Get these headphones.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Sony XM6’s with added Best Buy plus membership so I could truly test them out. The voice technology is unsurpassed by any other headphone I’ve tried. I talk on my headphones at work, in the car, while working outside and to go to sleep. People report (clearly) being able to hear my voice without any idea of what’s going on around me. The noise cancelling muffles exterior noises so I can focus on who I’m talking or listening to. I returned these headphones to try out the Bose headphones that are the same price and exchanged those for the Sony’s again the next day. The sound tech in these headphones excites me. The 360 sound is something that not even all music applications are capable of, yet. Overall, I am a 150% Satisfied Customer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickleD,

      We are absolutely thrilled to read your feedback! It sounds like the WH-1000XM6 headphones are delivering the world-class experience we designed them for, especially in the areas of call clarity and Adaptive Noise Canceling—it’s fantastic to know the AI-powered voice technology is performing so well in all your work environments. We also appreciate you noting the competitive comparison and the excitement of the immersive 360 Reality Audio. We aim to offer a sound experience that truly excites our customers.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice sounding, comfortable, and the best part is that they bring the folding back. ANC is really great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ten out of 10

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, comfortable fit. These headphone are better than anything I've had before

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JustinC,

      Thank you for choosing Sony!

      We're honored to hear that you’re enjoying the great sound and comfortable fit of your WH-1000XM6 headphones. It’s wonderful to know they’ve become your favorite pair, and we truly appreciate you sharing your positive experience with us.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best Headphones I've Ever Had!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever had and in my opinion worth the money. Comfortable for an entire 9 hour flight to Europe and silenced the crying baby onboard. Made my music and games better with a more robust and complete sound. The touch features are an added bonus. If I had one negative it would be that folding them back up into the carrying case can sometimes be a bit challenging if you're in a hurry.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LauraM,

      Thank you for choosing Sony!

      We're pleased to learn that you find the WH1000XM6 headphones the best you've ever had! It's great to hear they were comfortable for your entire flight and did such an excellent job of silencing the noise, including the crying baby. We also appreciate your feedback on the carrying case. Thanks for taking the time to share your experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Awesome device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice.. light, sounds great.. the battery life has been next level from what im used too <Airpod Max>

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and sassy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 Very comfortable and sound is excellent been able to fold it is a plus

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mari,

      We're thrilled to hear you're enjoying the comfort and sound quality of your new headphones! The WH-1000XM6 headphones were designed with both exceptional audio and user convenience in mind, and the ability to fold them for easy storage is a feature we're particularly proud of.

      Thanks for choosing Sony, and have a wonderful day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    What an improvement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great upgrade from the XM4, which were already amazing. The noise cancelling is noticeably better, and the sound stage is also noticeably improved. I love bass and these headphones deliver. I skipped the XM5 because they didn't fold, and I'm glad these ones fold. The new carrying case is great too. Why didn't they do that sooner? Yes they're pricey, but if you like nice things and can afford to buy them, these are a great purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DamianW,

      Thanks for the review and the 5-stars rating! We are truly heartened to hear how much you are loving your brand new Sony Headphones! It is amazing to hear you are taking advantage of the top-technology features they include, such as a magnificent and enhanced Sound quality, modern and comfortable design and of course, the outstanding and even better Noise Cancelling!

      Thank you for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Better than my Bise QC ultra's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian sound, brilliant fit, brilliant design. Sony, has once again, outdone themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile upgrade

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comfortable and very lightweight, the audio and bass are vastly improved and worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic feedback on the WH-1000XM6, Skankhut45! We are immensely pleased to hear that you find them really comfortable and very lightweight. It's also rewarding to know that you feel the audio and bass are vastly improved and that the upgrade was worth it for you.

      We designed these headphones to provide a premium listening experience with enhanced comfort and superior sound quality. Your review confirms that we've succeeded in our mission.

      Thanks again for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony - WH 1000XM6

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable fit and excellent sound. It connects to my devices so simply.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KasieR!
      Thanks for the great feedback! We are delighted to hear that your new WH-1000XM6 headphones are providing such a comfortable fit and that the setup has been so smooth for you. We’re glad the connection to your devices is feeling seamless.

      We appreciate your decision to go with Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great Earphones. Earphones blew away.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Cancels most sounds if you chose. Very comfortable. I used when riding my CanAm Spyder motorcycle with other bikers with loud pipes. Options are to use bluetooth or plug in earphones. Expensive but worth it - $499.00. I lost mine when a big gust of wind hit me. The earphones blew away and I could not find it anywhere. So I can not provide a picture. Maybe someone will find it in a hundred years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EdwardMatin,

      Thank you for choosing Sony!

      We're so sorry to hear about the inconvenience of losing your earphones to the wind. However, we're delighted you were enjoying your WH-1000XM6 headphones! It's fantastic to know they provided exceptional sound cancellation and comfort on your motorcycle rides. We really appreciate your feedback on both the Bluetooth and wired options.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Excellent headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable really good sound quality lightweight and one of the best headphones in the stores

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great sound and excellent noise canceling. Fold up nicely in the case too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello maddoc1979,

      Thank you for choosing Sony!

      We're beyond pleased to hear that your WH-1000XM6 headphones are so comfortable, deliver great sound, and offer excellent noise canceling! It's also great to know that they fold up nicely in their case, making them convenient for you. It's rewarding to know that our product fulfills your requirements so perfectly!

      Best regards,
      -Fred sony-global

  • Rated 4 out of 5 stars

    Excellent capability > questionable hardware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitively excellent, with compromise. The ANC is class leading (as good as the professionalized Bose A30s I fly airplanes with), the design is simple and unobtrusive, and the sound quality is acceptable for this category. However, they fall under the Bose QC Ultra in overall comfort and build, and the touch controls are finicky. Comfort was a huge disappointment here. I disliked the hard headband which made sleeping in long commercial flights bothersome, and the warm, rubbery ear-cups which centralize heat and sweat. If you value a great case, the best ANC, and superior sound - get these. If you value build quality and superior comfort, the Bose are your choice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaK, thank you for sharing your experience with the Sony - WH1000XM6! We're thrilled to hear you're enjoying their superior sound quality, industry-leading noise cancellation and sleek design. We also genuinely value your comments and feedback on comfort, particularly the headband and earcups during long flights, we'll definitely share them with our product team to improve future versions! Thank you for choosing Sony. Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are some of the best versions I have purchased in a while! The quality of the sound for the headphones are very clear and a perfect set of Bass (for those who have an interest for bass). Making thr headphones foldable; make is very easy to take anywhere

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zamora,

      That is truly fantastic to hear! We appreciate you choosing the WH-1000XM6 headphones, and we're thrilled that they are some of the best you've purchased.

      It sounds like you've perfectly captured the key elements we focused on: the clear sound quality and perfect bass for an engaging listening experience, and the foldable design for excellent portability.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 4 out of 5 stars

    Excellent sound quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great sound quality i love that they brought back the folding mechanism. I have had some issues with my first headset that was making clicking noise from what im guessing was a broken speaker. My exchanged pair is working great so far. The battery in it lasts me all through the work week as well usually.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaymionC,

      We are thrilled you love the great sound quality and the return of the folding mechanism on the WH-1000XM6 headphones, and we are happy your exchanged pair is working perfectly. We sincerely apologize for the initial clicking issue but are glad the battery life is lasting you well through the work week.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US