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Customer Ratings & Reviews

$459.99

Customer reviews

Rating 4.7 out of 5 stars with 952 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 952 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going to be genuinely honest. When I tell you these are the BEST headphones I've ever owned I mean that with every single beat in my heart. I'm a music producer and these HIT! All of the features amazing. Steep price! but look at it as an Investment ! Love -NiFD

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NiFD,

      We are thrilled to hear these are the best headphones you've ever owned! As a music producer, your appreciation for the sound quality and features means a lot to us, and we are glad you see them as a worthwhile investment for your craft.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    The hype is real

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the XM4s and it's like they're 10 years apart! Transparency actually sounds like it IMPROVES my hearing. These are worth every penny. Love the fit, and I have a big head. Sound is great for me, noise cancelling pushed to the test at a trampoline park on a Saturday.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WillS, thanks for sharing your experience with the WH1000XM6! We are honored to hear that you've decided staying with Sony, upgrading from the XM4 to the new XM6 headphones! We love that you appreciate the improve in audio quality, comfortable design and the noise cancellation technology that we've developed. And testing the fit by jumping on a trampoline is brilliant! –we can't be more happy to know the headphones has passed the test! Thanks again for choosing Sony! Sincerely, -Jenn. Sony_US

  • Rated 4 out of 5 stars

    Great sound, but…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present. Daughter said sound was amazing and the ability to adjust overall sound was great. She like how the headphone controls work and the seamless integration with all her devices. Downside - because of how the headphones fold , they would not stay “square” on her head. They had a tendency to “twist” while she was wearing them which she found very annoying. Eventually returned & got Bose QV Ultra 2nd Fen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulG,

      Thank you for sharing your feedback and for choosing the WH-1000XM6 as a Christmas gift. We are glad to hear your daughter enjoyed the sound quality, customization options, and the seamless connection with her devices.

      We appreciate the specific details regarding the fit and the "twisting" she experienced due to the folding mechanism. Comfort and stability are top priorities for us, and feedback like this is incredibly valuable as we look toward future designs.

      Thank you for giving Sony a try!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Don't waste your time, buy these today!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These X6 headphones sound amazing out of the box. I havent had time yet to listen to uncompressed music just yet. But I am sure it will sound amazing since the drivers in these headphones are extremely accurate. If you enjoy music buy these. Life is to short to listen to music you love be muddy and distorted. The noise cancellation in these Sony's are next level too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Ludichris77!

      We are absolutely thrilled to hear that your new WH-1000XM6 headphones sound amazing right out of the box! We appreciate your high confidence in the drivers' accuracy and that you've noticed the quality, even before listening to uncompressed music. Your motto—"Life is too short to listen to music you love be muddy and distorted"—perfectly captures our dedication to audio purity.

      We are also delighted to hear that you find the noise cancellation to be next level! We continuously strive to push the boundaries of quiet listening, and your feedback confirms that effort.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Best Headphone Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I was unsure about this product, but after a month of use, I can confidently say it offers the best ANC experience. It fits my large head comfortably, and even with glasses, it’s quite manageable—though extended wear might be a challenge due to my head size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Franky,

      It’s a true pleasure to hear that your initial uncertainty turned into such a positive experience after a month of use! We are delighted that you are enjoying the industry-leading Noise Canceling performance, which is designed to provide an immersive escape. It is also wonderful to know that the refined ergonomic design is providing a comfortable fit, even when wearing glasses.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Very well featured and functional headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones have many useful features. They sound great and I am glad they fold again making the carrying case more compact. I like the customization you can do in the app and the transparency and ANC works very well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Damian, thank you for the amazing 5-star review! We're honored to hear you're loving the sound quality and the return of the foldable design—making it easier to carry around is something we're really proud of. It's great that you're enjoying the customizable features in the app, as well as the effective transparency mode and ANC. Your feedback means a lot to us and we really appreciate you choosing Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually have trouble with headphones due to them being uncomfortable when wearing glasses but these feel freat even while wearing glasses. The fit is also great, I usually workout with earbuds because headphones slide off but these stay secured to your head without crushing you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent audio quality and battery life. noise cancellation performance is a major improvement from last gen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, AviB!

      We are absolutely delighted to hear that you are enjoying the excellent audio quality and battery life of the WH-1000XM6 headphones!

      It's especially rewarding to hear your feedback on the noise cancellation performance. Knowing that you see it as a major improvement from the last generation is a great validation of our continuous effort to refine and enhance our industry-leading ANC technology.

      Thanks again for choosing the XM6s and for sharing your experience!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    a great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are really good for noise cancellation and they are very comfortable. and the sound is excellent!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KKmccurdy,

      That's excellent to hear! Thank you for your 5-star review of the Sony WH-1000XM6 headphones. We are delighted you find the noise cancellation to be really good, the fit very comfortable, and the sound quality excellent.

      We really appreciate you choosing Sony to be part of your listening experience!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Pricey but you get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and build quality. I listen to mostly heavy metal and I would say they are decent out of the box for heavier music. After adjusting and messing with EQ it’s much better. The noise cancelling is insane and battery life has been great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SergioC,

      It's great to hear you're enjoying the great sound and build quality of your WH-1000XM6 headphones! We appreciate your detailed feedback, especially regarding heavier music, and it's excellent that you found them even better after adjusting the EQ to your preference. We're also delighted that you find the noise cancellation insane and the battery life great. Thanks for choosing Sony.
      -Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony headphones M6

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these head phones. Sound quality is an upgrade and along with the fit. These are by far the best head phones on the market. An uograde to the M5 and M4. Sony out did themselves with these ones. Thank you! Finally!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Lito,

      Thank you for choosing Sony!

      We're beyond pleased to hear the WH1000XM6 headphones have exceeded your expectations, especially with their upgraded sound quality and fit. Hearing that they've stood out as the best headphones for you, even compared to previous models, truly encourages us. Thanks for your feedback and enjoy your listening experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, they are really comfortable and have great sound and noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidC,

      That's wonderful to hear! We are delighted you find the WH-1000XM6 Headphones comfortable and are enjoying the great sound and noise canceling performance. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Worth the price tag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best fitting and sounding headphones I’ve ever owned and i’ve owned all the previous models(gave them to siblings) and upgraded to these definitely worth the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blowsif1988,

      Thanks for sharing such a wonderful review of the WH-1000XM6 headphones.

      It means so much to us when we hear this kind of feedback from a loyal fan who has owned all the previous models. We're thrilled that you feel the XM6 are our best-fitting and best-sounding headphones yet—and that definitely worth the price!

      Enjoy the music and thanks for continuing to choose Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Worth the upgrade from the XM5!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ordered the XM5,I liked everything except that they weren’t foldable. So I ended returning them. The XM6 are exactly what I was waiting for. The case is smaller and no longer has a zipper. Probably best case out there. The noise canceling is better than the XM5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable for me, and the quality of everything, the noise cancelation, transparency and build quality are top-notch. If you want a headphone that is the best of the nest with features, these are tour go to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SeanL,

      Thank you for choosing Sony!

      It's truly a pleasure to hear that you are enjoying the WH1000XM6 headphones! We are delighted to know that you find them comfortable and appreciate the exceptional quality, including the noise cancellation, transparency, and overall build. Your recommendation is truly valued, and we hope you continue to enjoy countless hours of amazing music!

      Best regards,
      -Fred Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    STUNNING

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly my favorite pair of headphones!! If you ask me wayyy better than AirPods but the mic on device it tends to be iffy at points during calls but I love the sound quality and the ability to modify the sound and the noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Altagracia,

      Thank you for choosing Sony!

      We’re honored to hear that the WH-1000XM6 headphones have become your favorite. Your appreciation of the sound quality and customizable features means a lot to us. We also acknowledge your feedback about the microphone during calls and will continue working on improving every aspect of our products to enhance your experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Nice headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good to use, the sounds is amazing, Feel very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi XuL1,

      That's fantastic! We are thrilled to hear that you find the WH-1000XM6 to be really good, with amazing sound and a comfortable feel. We specifically engineered the XM6 with a refined, soft-fit design and our newly developed driver unit to provide exactly that combination: superior audio clarity and a comfortable fit that you can wear for hours, making it perfect for travel and all-day use. Your positive feedback is exactly what we strive for with our flagship headphones.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great over ear headphones, but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these from a lot of the online hype. They truly are great over ear headphones, doing a great job with audio quality and a lot of great bass. The active noise canceling is really strong, and it’s pretty good at automatically switching to transparency mode when it detects you are talking. The pass through audio from your surroundings is crystal clear when that happens. It’s not for me, though, because I was trying these out to see how much better they were than AirPods Pro (2nd gen). To me, the delta was not nearly good enough to warrant something so much larger and harder to travel with (though the case is very nice). AirPods work great for me, so I’m just going to stick to those.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony XM6 - Best in the market right now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Headphones. Much better and cleaner than the AirPods Max. Amazing for travel, love the case. Easy to set Custom Sounds profiles

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AkshayaN,

      Thank you so much for the fantastic 5-star review! We're honored to hear how much you're enjoying your new Sony WH-1000XM6 headphones. It's great to know that the sound clarity, travel-friendly design, and custom sound profiles are all hitting the mark for you. We appreciate you choosing Sony for your audio needs!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones and sounds great plus feature they are lightweight and forget sometimes I’m wearing them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeM,
      We are immensely pleased to hear that you're loving your new WH-1000XM6 headphones!
      Knowing that the sound quality is great and that the lightweight design makes them so comfortable you sometimes forget you have them on is truly what we aim for.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US