Customer Ratings & Reviews

Hello Alex,

Thank you for choosing Sony!

We're honored to hear that you're enjoying your WH-1000XM6 headphones! Comfort and great sound quality are what we strive for, and it’s fantastic to know these features stand out for you. The multi-point Bluetooth connection feature is indeed a fantastic convenience, allowing you to seamlessly switch between multiple devices. Thank you for sharing your positive experience!

Best regards,
-Fred

Hi Sarah,

We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that the sound and fit exceeded your expectations, even within your existing ecosystem. Thanks for choosing Sony.

Best regards,
Eliab

Hi AlejandroA,


It is great to hear you are enjoying the sound quality and the flexibility of the EQ settings! We are also glad you found a creative way to integrate them with your PS5 for an enhanced gaming experience.

Thanks for choosing Sony.

Best regards, Eliab

Hi Timk!
We're thrilled to hear how much you're enjoying the headphones! It's great to know that the WH-1000XM6's powerful bass and industry-leading noise cancellation are making such a difference for you.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Matthew,

Thank you for your incredible 5-star review of your WH-1000XM6 headphones! We are thrilled to hear that the noise-canceling performance is exceeding your expectations, even in challenging conditions. It’s fantastic to know you are taking full advantage of the 10-band equalizer and the convenient multipoint Bluetooth connection. We design these headphones to be an all-around amazing audio experience, and your feedback confirms we've succeeded.

Thanks for choosing Sony, have an amazing day!
DiegoV

Thank you for your fantastic review, Blake! We are delighted to hear that you are enjoying your WH-1000XM6 headphones so much and that you find them so comfortable to wear for prolonged periods of time.

It is truly wonderful to know that the sound quality is amazing. We designed these headphones to deliver a premium, high-resolution audio experience that makes your favorite music shine. We also focused on a lightweight and ergonomic design with soft-fit leather earcups to ensure maximum comfort, even during extended listening sessions, so it's rewarding to hear that we succeeded.

Thanks again for choosing Sony and for sharing your positive feedback with us! We hope you continue to enjoy a great sound experience.

Best regards,
Gus
Sony Social Media Team

Hello Trees,

Thank you for choosing Sony!

We couldn't be happier to hear that you are enjoying the WH-1000XM6 headphones. It’s wonderful to know the sound quality and noise cancellation are making such a positive impact on your listening experience. Your feedback inspires us to continue delivering innovative products that truly immerse you in your music.

Best regards,
-Fred

Hello ItzelV,
It is truly wonderful to know you're enjoying the WH-1000XM6 headphones and that the battery life has been impressive for you!

We put a lot of focus on creating a superior listening experience with these. They feature our industry-leading Noise Cancelling technology for an immersive escape and up to 30 hours of battery life for long-lasting use.

Thank you for becoming a Sony customer!
Best regards,
Estefany

Thank you so much for sharing your experience with the WH-1000XM6, AKnownBlogger! We are honored to hear that you're enjoying the lighter design and the amazing sound quality. Our team worked hard to enhance the key features based on feedback from previous generations, and it's great to know these improvements made a difference for you. We truly appreciate your support and for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hello SandeepB,

Thank you for choosing Sony!

It's truly a pleasure to hear that you’re enjoying the upgrade from the previous model! We’re so glad you like the new WH1000XM6 folding design and the enhanced sound equalizers. Your feedback means a lot to us, and we can’t wait for you to experience even more of what our products have to offer.

Best regards,
-Fred

Hi Lostin,

We are elated to hear that the sound quality of your WH-1000XM6 has blown you away right from the first listen!

Our engineers worked tirelessly to ensure these headphones provide an awesome signature sound straight out of the box, but we are so glad you are also exploring the Sony | Headphones Connect app. The app is the perfect way to truly personalize your experience, whether you're fine-tuning the Equalizer to your specific taste or optimizing the industry-leading Noise Canceling for your environment. It’s great to know that the combination of our hardware and software is hitting all the right notes for you.

Thank you for choosing Sony and for allowing us to be the soundtrack to your day.

Best regards,
Dominick

Hello RichardS, thank you for sharing your feedback on the WH1000XM6 headphones! We're pleased to learn that you noticed a significant upgrade from the previous XM4 and XM5 models –better sound quality, enhanced noise cancellation technology, and extended battery life. We also appreciate your candid thoughts on the overall design; we understand that the materials and colors may not have met your expectations. Rest assured, we will relay your feedback to the team for their consideration. Thanks for choosing Sony this time! Sincerely, -Jenn.

Hi BrandonV,

We couldn't be happier to hear that your wife is absolutely loving her new headphones and that the upgrade has been so noticeable! It is fantastic to know that both the improved sturdiness and the enhanced sound quality are making such a positive impression. The WH-1000XM6 features a refined structural design for better durability and incorporates our latest audio processing technology to deliver even more precision and depth to your favorite tracks.

We really appreciate you being part of the Sony family.

Regards,
Dominick

Hi FranciscoZ!
We are thrilled to hear that you're recommending the WH-1000XM6 headphones and that the sound quality is hitting the mark for you.

We really appreciate the honest heads-up regarding the sound leakage at higher volumes, it's feedback like this that helps us keep improving.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Letmesee,

Thanks so much for being a loyal user of the 1000X series and for sharing your detailed feedback on the new WH1000XM6 headphones! It’s great to hear from someone with firsthand experience across multiple generations of the product.

We're glad that the improvements in swift pairing and the continued focus on a portable, foldable design are making a difference for you.

We appreciate your feedback on the touch control sensitivity! While it is designed to make the controls highly responsive, it can occasionally lead to these accidental activations. One thing you can try is adjusting the touch panel sensitivity in the Sony | Sound Connect app. You can also temporarily disable the touch controls entirely within the app if you're in a particularly windy environment or on a bicycle ride, for example.

Thanks again for the great review and for choosing Sony!

Sincerely,
Jenn | Sony North America.

Thank you so much for your fantastic review, KaseyF! We're thrilled to hear that you're enjoying the unbeatable comfort and the immersive sound quality of your WH-1000XM6 headphones. It's great to know the app's customization features are helping you tailor the experience to your personal preferences. Your feedback is exactly what we strive for—delivering high-quality audio with a personalized touch so you can get the most out of every listening session. If you have any tips, favorite settings, or questions about additional features, feel free to share!

Thanks again for choosing Sony and for being a valued customer!

Best regards,
Gus
Sony Social Media Team

Hi F1ume, thank you for sharing your positive experience with your Sony WH-1000XM6 headphones! We're beyond pleased to hear that the noise cancellation technology has made such a strong impression and that you consider them the most comfortable headphones you've ever worn. Your satisfaction is our priority, and reviews like yours are incredibly valuable. Thank you for choosing Sony! Best regards, -Dominick

Hi GaryT,

We absolutely love hearing that the WH-1000XM6 have made such a positive difference for you.

That "peaceful and calm environment" is exactly what we aim for with the noise-canceling technology. Thank you for recognizing their value and for recommending them so highly!

We appreciate you choosing Sony!

Best regards,
Dominick

Hi PaulaS,

It’s rewarding to hear that you are enjoying the fantastic sound quality and awesome noise cancellation of your WH-1000XM6 headphones!

We are glad that you are picking up on new details in your favorite music. It is wonderful to know that the HD Noise Canceling Processor QN3 is delivering such a powerful experience, as it is 7x faster than the processor found in our previous WH-1000XM5 model. By optimizing 12 microphones in real time, this system ensures you get the very best in noise cancellation, sound quality, and call clarity.

Thank you for trusting Sony.

Regards,
Dominick

Hi BlackSpruce!
Thank you so much for your feedback! We are immensely pleased to hear that the WH-1000XM6 headphones made your travels more comfortable and that you love the touch controls.

We appreciate you choosing Sony!
Best regards,
Estefany