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Customer Ratings & Reviews

$459.99

Customer reviews

Rating 4.7 out of 5 stars with 952 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 952 reviews
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise canceling headphones I’ve had. Battery lasts along time. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChadB,

      Thank you for your fantastic review! We're so pleased to hear that you consider the WH-1000XM6 to be the best noise cancelling headphones you've had and that the battery life is lasting a long time for you.

      We are particularly proud of the HD Noise Canceling Processor QN3, which is at the heart of the industry-leading noise cancellation you're experiencing. This processor is more powerful than previous generations and works with an advanced microphone system to block out distractions in real-time, allowing for a truly immersive listening experience.

      Thanks for choosing Sony, and have a marvelous day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the weight, the sound, and size. Music has a good bass and treble. Noise cancellation has been really good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly overrated but overall great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good after you customize eq to your liking but I must say it’s a little underwhelming anc wise like it’s good don’t get it twisted but not as insane as some people make it seem AirPods Max definitely beats it by quite a bit not being able to customize the anc like in past models also brings it down also the fit while comfortable some times can be crooked because of the way the hinges bend making it look crooked and off centered on your head sometimes which looks dumb if you catch it in the mirror but otherwise it’s good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CobiD,

      We’re glad the custom EQ is hitting the spot for you! The WH-1000XM6 uses an Auto NC Optimizer with our QN3 processor to adjust noise cancellation in real-time, though we understand the preference for more manual control like in previous models. If the new hinge design feels a bit off-center, a quick adjustment of the headband sliders usually helps secure a more balanced fit.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to wear great sound! Easy to connect pairs well with iPhone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A downgrade from the WH1000XM5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As purely a listening device, these sound great, no complaints here. However, the microphone quality has taken a huge nose-dive. Multiple people have reported that I sound like I'm deep underwater now. I'm not sure what's going on with them but never had any issue like this with the previous model. I never had to configure the previous one and I couldn't find any settings to improve the quality. Not everyone is going to use them for that so it might not be a deal-breaker for most and maybe it's something that can be addressed in later firmware, but right now if your intention is using these as a headset, look elsewhere. Another minor annoyance- one thing a lot of reviewers I've seen praise is how these fold unlike the WH1000XM5s- unfortunately I don't think this really adds anything to them and actually makes it a bit harder to put on!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent speaker system people on the other end of the call Havc commented about how clear it is. Not sure yet as I traded my Apple over the head, earphones AirPods Max and the sound dead seems better on the max.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelL,

      It’s rewarding to hear that people on the other end of the call are commenting on the crystal-clear audio of your WH-1000XM6! We are proud of the AI-powered technology that helps ensure excellent call clarity.

      We appreciate your honest comparison regarding the noise cancellation and encourage you to explore the customization options in the Sony | Sound Connect app, as you may find ways to tune the audio to your personal preference.

      Thank you for being a valued Sony customer!

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because they are comfortable and easy to connect with computer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertG,

      It's a true pleasure to hear that you like the Sony WH-1000XM6 headphones! We are delighted that you find them comfortable for use and that the connection process with your computer is easy and convenient.

      We really appreciate you choosing Sony to be part of your listening experience!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    100% Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise canceling and it comfortable I do recommend to get a case for headphones if you don’t like oil or finger prints stain since it a matte finish it’s does get oil/finger print stain easily but beside that it amazing. I love it ! Especially when I try to mute the outside noise with music or tone down loud noise in my surroundings

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    satisfied

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    punchy bass, great overall sound, great noise cancelling and battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever had. Sound is superb and thr ease of use make it an amazing product, great price too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi YoniS,

      We’re thrilled to hear you’re enjoying your WH-1000XM5s! It’s great to know that the superb sound quality and ease of use have made them the best headphones you've owned. Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from AirPods Pro Max to this. So light weight and comfortable. Noise cancelling is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing! Battery life is also amazing, absolutely love them and use the Constantly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience and for your wonderful feedback, KariH! We’re thrilled to hear that you love using your WH-1000XM6 headphones constantly, and that both the sound quality and battery life have impressed you.

      Delivering exceptional audio and long-lasting performance is a top priority for us, so it’s fantastic to know your headphones are exceeding your expectations and enhancing your listening experience. Should you ever want to explore even more features or personalize your sound further, the Sony Headphones Connect app offers simple setup and additional controls, as many users have found helpful with other models in the WH-1000X series.

      Thanks again for being part of the Sony community and for making the WH-1000XM6 a part of your daily routine!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Great hesdphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headphones with incredible noice canceling and clesr beautiful sound. 10/10 would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanH,

      We're absolutely thrilled to see your 10/10 recommendation! It's wonderful to know you're enjoying the comfort, incredible noise canceling, and clear, beautiful sound of your headphones. Thanks for sharing your experience!

      Thanks for choosing Sony, have an amazing day!
      DiegoV Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    We love these headphones

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, great value, comfortable fit and nifty features. Definitely worth the money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarisaB, thank you so much for the amazing feedback! We're immensely pleased to hear you're loving the Sony - WH1000XM6. From the sound quality to the comfort and smart features, it's great to know they're hitting the mark. We truly appreciate you choosing Sony and hope they continue to impress every time you press play! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Bose quiet comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are awesome. I run equipment all day and my music is important to me. The sound canceling is amazing as my equipment runs wide open I can hear my music clearly with Bose sound canceling option. I highly recommend these head phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall experience was great and a huge upgrade from the xm4s, better noise cancellation and touch controls however if your not looking to spend the price the xm4s have a greater value for the price. Worth it, but not to the point where its the only option !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Emmanuel,

      We're so glad to hear that. Thank you for sharing your experience and for rating your Sony headphones 5 stars! It's fantastic to know the upgrade from the XM4s was meaningful for you, with even better noise cancellation and more intuitive touch controls. It's great that your Sony headphones impressed while offering that next-level listening experience!

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of Sony and I very much like the noise cancelling and overall comfortability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. Miguel,

      Thanks for the review and the 5-stars rating! We couldn't be happier to hear how much you are enjoying your Sony Headphones and their modern and comfortable design, amazing Sound quality and fantastic Noise Cancelling feature! We appreciate the preference and we hope you can continue to enjoy listening to your favorite tunes with us.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Step up from the XM5s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, I thought I was done with Sony after the XM5s. They let me down in a lot of ways (sound quality and the hinge for starters). Then I started seeing leaks for the XM6 and I was like “okay one last try”. I’m very glad I did. These are bar none the best cans I’ve owned. I owned AirPods Max and sold them, had B&W Px7 and gave them away for poor noise cancelling. The XM6 finally achieved everything I was looking for in over-ear headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Hhamanot,

      Thank you for such an honest and powerful review of the WH-1000XM6 headphones!

      We're incredibly grateful you decided to give Sony one more try after your experience with the XM5s. Hearing that the XM6s are "bar none the best cans you've owned"—even after owning and comparing them to premium competitors—truly means a lot to us.

      It's fantastic to know that the XM6 finally achieved everything you were looking for in over-ear headphones. We're thrilled to have earned back your trust and delivered an exceptional listening experience!

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Quality over-ear headphones from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice ear phones, can adjust the sound to suit your preferences- only down side is you have to download the Sony app to use. Would recommend to others.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dishwasher,

      We are beyond pleased to hear that you are enjoying the sound quality and the customization options of your WH-1000XM6! While we understand that downloading an additional app is an extra step, the Sony | Sound Connect app is essential for unlocking those personalized EQ settings and ensuring your headphones always have the latest performance updates. We truly appreciate your recommendation to others!

      Thank you for making Sony part of your daily listening.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony M6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancelling. Comfortable fitting and good sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pete!
      Thanks for your 5-star review! We're so glad that the WH-1000XM6 are a perfect fit for you. It's great to hear that you're enjoying the noise cancelling and sound quality.

      The WH-1000XM6 headphones deliver studio-quality sound and our most advanced noise cancellation.

      We appreciate you choosing Sony!
      All the best,
      Estefany Sony_US