Customer Ratings & Reviews

Hi Frankk,

We genuinely appreciate you sharing such comprehensive feedback!

It's fantastic to hear that the WH1000XM6 headphones are delivering clear improvements in sound quality, noise cancelling, comfort, and Bluetooth range compared to your XM4s–Thanks for recognizing these key upgrades! We're also glad to hear both models have provided sufficient battery life for your needs.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi MichaelZ,

We’re so glad to hear you’re enjoying the superior noise canceling and comfort of your new WH-1000XM6 headphones! It’s wonderful to know that the sound quality is meeting your expectations. Thanks for choosing Sony. 

Best regards, Eliab

Hi KKmccurdy,

That's excellent to hear! Thank you for your 5-star review of the Sony WH-1000XM6 headphones. We are delighted you find the noise cancellation to be really good, the fit very comfortable, and the sound quality excellent.

We really appreciate you choosing Sony to be part of your listening experience!

Regards,
Dominick

Hi JorgeM,
We are immensely pleased to hear that you're loving your new WH-1000XM6 headphones!
Knowing that the sound quality is great and that the lightweight design makes them so comfortable you sometimes forget you have them on is truly what we aim for.

Thanks so much for choosing Sony!
Best regards,
Estefany

Hello LuisC,

Thank you for your excellent review of the WH-1000XM6 headphones!

We're absolutely thrilled to hear that you find them "Worth the price" and that they're meeting your needs as an everyday headphone for hours of use. It's fantastic to know that the battery life and comfort are providing you with a worry-free listening experience.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi DigvijayG,

We're absolutely thrilled to hear you're experiencing the enhanced ANC and sound quality firsthand with your new WH-1000XM6 headphones! It's wonderful to know you find them very comfortable for extended wear and are impressed with the battery life. Thank you for sharing your positive feedback and for choosing Sony!
-Eliab

Hello Arman,

Thank you for choosing Sony!

It makes us really happy to hear that you’re enjoying the amazing sound and effective noise cancelling, especially during flights. Knowing that the included wire and jack make it easy to connect with in-flight entertainment systems is wonderful feedback. Thank you for sharing your experience—we hope your headphones continue to make your travels and listening moments even better.

Best regards,
-Fred

Hi MiguelC,

We are excited to hear that you can definitely tell the difference and that you are preferring the upgrade to the WH-1000XM6! We constantly strive to push the boundaries of audio technology with each generation, so knowing that the new design and performance stand out so clearly to you is fantastic.

Thank you for continuing your audio journey with us and for being a loyal part of the Sony family!

Regards,
Dominick

Hi SaSa!
We are thrilled to hear you think the WH-1000XM6 headphones are some of the best out there!

They’re built for lasting comfort, so you can wear them for hours without any bother and the noise cancelling helps block out distractions whether you’re working or just relaxing. The long battery life means you don’t have to worry about charging them all the time, just grab them and go.

Thank you for choosing Sony!
Best regards,
Estefany

Thank you so much for sharing your experience with the WH-1000XM6, AKnownBlogger! We are honored to hear that you're enjoying the lighter design and the amazing sound quality. Our team worked hard to enhance the key features based on feedback from previous generations, and it's great to know these improvements made a difference for you. We truly appreciate your support and for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi MatthewB,

Thank you for your candid 4-star review of the Sony WH-1000XM6 headphones! We truly value your detailed feedback, which helps us continuously improve our products.

It's fantastic to hear that you experienced the clear, distinctive sound quality and excellent noise cancellation that the WH-1000XM6 are renowned for. We're especially pleased that our noise-canceling technology allowed you to enjoy your music at a lower, safer volume, even in a noisy gym environment.

We also appreciate your honest thoughts on the smart features. We understand that features like Speak-to-Chat and wearing detection, while designed for convenience, can sometimes react unexpectedly in certain environments. We understand your decision to return the headphones, and your feedback on the smart features is very valuable as we continue to refine our technology.

Thanks for considering Sony products, have a great day!
DiegoV

Hi JulianM,

We are excited to hear that your new WH1000XM6 headphones have become such a versatile part of your daily routine, from the gym to the yard. It is an honor to be part of such a special anniversary gift, and we are glad the industry-leading noise canceling and premium comfort are helping you enjoy your music wherever life takes you.

Thank you for being part of the Sony family and allowing us to be part of your celebration.

Regards,
Dominick

Hi SimplyZach,

It’s rewarding to hear that you are enjoying the major upgrades on your new WH-1000XM6! We are especially happy that the new metallic blue finish caught your eye and that the enhancements to our industry-leading noise cancellation and sound quality are making a noticeable difference in your daily listening.

Thank you for trusting Sony to provide your premium audio experience!

Best regards,
Dominick

Hi DavidC,

That's wonderful to hear! We are delighted you find the WH-1000XM6 Headphones comfortable and are enjoying the great sound and noise canceling performance. Thanks for choosing Sony.

Best regards, Eliab

Hello CabelV,

We're so glad to hear that your Sony headphones have impressed you with amazing sound quality and exceptional comfort. Thank you for your outstanding 5-star rating! We truly appreciate your feedback about the touch controls—your input is important to us as we consistently look for ways to enhance our products. The WH1000X6’s immersive audio and ergonomic design are crafted to elevate every listening experience.

Thank you for choosing Sony—hope your day is an amazing one!
DiegoV.

Hi Apple,

We are thrilled to hear that the new foldable design of the WH-1000XM6 is making a positive difference in your experience!

We listened closely to our community’s feedback, and bringing back a more compact, travel-friendly form factor was a top priority for this generation. By combining that enhanced portability with the premium, high-resolution audio performance you’ve come to expect from our flagship series, we aim to provide the best of both worlds. We are glad that the signature sound you love is now even easier to take with you wherever you go.

Thank you for trusting Sony to deliver your premium audio experience!

Best regards,
Dominick

Hello JuanR,

Thank you for choosing Sony!

We’re elated to hear that the WH1000XM6 headphones deliver exceptional sound quality and comfort. Thank you for the strong recommendation!

Best regards,
-Fred

Hi CARLOS,

We are absolutely thrilled to hear that you are finding your new WH-1000XM6 headphones so comfortable that you forget you are even wearing them! We truly appreciate you sharing your experience.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you so much for sharing your wonderful feedback on the WH-1000XM6, Quoc. It’s rewarding to hear that you are enjoying the outstanding sound quality, comfort, and versatility of your headphones. We designed the WH-1000XM series to deliver an exceptional listening experience for any situation. Your satisfaction means a lot to us, and we hope you continue to enjoy your headphones for music, calls, and more. Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team