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Customer Ratings & Reviews

$459.99

Customer reviews

Rating 4.7 out of 5 stars with 952 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 952 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his headphones. Great quality and price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, Momoknows65!

      We are so happy to hear that your son is loving his new WH-1000XM6 headphones! It’s great to know that the quality and value met your expectations. We hope he enjoys many more hours of great music and quiet focus with them.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Overall excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones always have excellent sound quality, plus ANC. To be fair I miss the design of the XM4s more but this is completely my own bias and may not be applicable to all people.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Victor,

      Thank you for your review of the WH1000XM6 headphones. We are glad to hear that you are enjoying the excellent sound quality and Active Noise Cancellation (ANC).

      We appreciate your feedback on the design. Your personal preference is valuable to us, and we're always working to innovate while considering our customers' feedback. A key feature we're proud of in the WH-1000XM6 is the more efficient DSEE Extreme processor, which restores details lost during compression for a richer, more faithful audio experience.

      Thanks for choosing Sony, and have a wonderful day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Almost perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've been extremely impresses. The sound quality is great, and the noise cancelling tech works better than anything I've seen before. I also love how easy it is to switch b/w devices and all the other customization options you get with the app. The only downsides for me: 1. The volume adjustment increments on the touch pad are way to low. It feels like each swipe is only moving volume up or down 1% and it takes 30-40 swipes to go from 50% to max. Very frustrating, please fix! Or give us the option to adjust. 2. The headphones are very comfortable, but also get very hot since they don't breath at all. I guess this is a consequence of the the noise insulation required.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grumpy,

      Thank you for the excellent feedback on the WH-1000XM6 headphones! We're thrilled you're impressed with the sound quality and noise canceling. We appreciate you sharing your experience.

      We understand your frustration with the volume control. While the current design is for precise adjustments, you can increase or decrease the volume more quickly by swiping and holding your finger on the touch panel. Your feedback about both the volume and the warmth of the earcups will be passed on to our product team for future consideration.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    XM3 to XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it’s a Sony XM and I just upgraded from xm 3 to xm 6. My old one served me faithfully for years and it was no brainer to get this one. So far it’s been worth the upgrade. With BestBuy I managed to trade my old one in for some credit and I like that even after so many years of use I got credit for it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MalakaC,
      Thank you for sharing your experience with us! We are excited to hear that your upgrade to the WH-1000XM6 has been worth it so far. It’s wonderful to know your previous pair served you well for so many years.

      Thank you for being a loyal Sony fan!
      Best regards and a Happy New Year to you,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great quality and features with top sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality and top notch noise cancelling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JameelK,

      We are thrilled to hear you’re enjoying the sound quality and noise cancellation of your new WH-1000XM6! It’s great to know that the improvements made to our flagship series, including the new QN3 processor and expanded microphone array, are providing the top-notch experience you expected. The Midnight Blue is a personal favorite for its sleek look, and we’re glad it’s hitting the mark for you. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them and the Sony App. Working in a Data Center where its very loud, when I'm on a Teams call I can hear them perfectly and they cannot hear the background noise when I'm talking. A++

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your incredible review, TerryG! We're so happy to hear that you love your WH-1000XM6 headphones and the Sony app. It's fantastic to know that they are performing so well for you in a loud data center environment. We designed the industry-leading noise cancellation and high-quality microphones specifically for situations like this, ensuring you can hear perfectly and others can't hear the background noise. We truly appreciate you sharing this perfect use case! Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great. Love the noice cancelling and sound equalizer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the positive feedback, KevinH!

      We are delighted to hear that you find the WH-1000XM6 headphones Very great! It is wonderful that you love the noise cancelling and the control you have over your listening experience with the sound equalizer.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased these headphones and I loved the noise cancellation on them, I recommend these headphones to everyone. The headphones were definitely worth 500 dollars, this was one of my best purchases yet and you guys should get it too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ChingonGus,

      Thank you for choosing Sony!

      It's a true pleasure to hear you're enjoying your WH-1000XM5 headphones so much! We're glad the exceptional noise cancellation is making such a difference for you and that you consider them one of your best purchases. Thank you for recommending them; we truly value your support and hope you continue to have a fantastic listening experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Amazing Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great sound quality and love the side touch feature! The bass sounds amazing though with music that has a strong bass and theater mode to watch something on my device sounds great as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AriLozano,

      Thank you for the fantastic review! We're thrilled to hear that you're so happy with the Sony WH-1000XM6 headphones.

      It's great to know that you're enjoying the amazing sound quality and the convenient side touch controls. We designed these headphones to deliver an immersive audio experience, whether you're listening to music with powerful bass or enjoying a movie with Cinema Mode.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Best Buy Employee

    Rated 2 out of 5 stars

    Amazing Features, Below Average Sonic Performance

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were a massive letdown. The soundstage feels super small and cramped, the mids are super weak, the bass is largely absent, and the treble does not stick out of the texture at all. And adjusting the EQ just makes things worse, like if I increase the treble it sticks out as it should but it sounds thin and strained. Increasing the bass overdrives it by quite a bit and it sounds boomy and like I’m listening underwater. I showed them to a few other of my audiophile friends and we all came to the same conclusion. My AirPods Pro 2 have a larger, more full soundstage. My Arctis Nova Pro Wireless’ (yes it is a very different headset) sound worlds more full and precise. Now, as the title says, the features are awesome. They are super comfortable, the battery is plenty big, the dual connections was super convenient, the swipes are intuitive and easy to use. But they just don’t sound good at all. If these were ~$150 then maybe, but for $450?? No way.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Noise cancellation is incredible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is truly unbelievable. I cannot hear anything from the outside world. The transparency mode is impeccable too, sounds like real life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juddr,

      We're so glad to hear that. Thank you for rating your Sony headphones 5 stars! The noise cancellation you highlighted really showcases just how immersive your listening experience can be, and it's wonderful that the transparency mode feels so natural to you. Your feedback about hearing nothing from the outside world—and yet having the option to let life in when needed—captures what makes these headphones truly special.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good sound quality, love the noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KatelynnM,

      We are beyond pleased to hear that you love the noise cancellation feature and are enjoying the overall high sound quality of your Sony WH-1000XM6 headphones. We strive to deliver industry-leading audio and quiet, and your feedback is greatly valued!

      Thank you for choosing Sony. Enjoy your music and quiet moments!

      Regards,
      Dominick Sony_US

  • Rated 3 out of 5 stars

    Good audio, bad durability

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the audio of this set of headphones is great along side with the noise canceling, however... i cant get behind the fact that the build quality is lacking. It feels like it can snap in half with a slight bend.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BrandonJ,

      Thank you for considering Sony products.

      We apologize for the inconvenience and any concern regarding the build quality of your WH-1000XM6 headphones. While we are pleased you are enjoying the audio and noise canceling, we take your feedback on the structural feel very seriously.

      We will forward your comments to our dedicated Sony team for their thorough review. Please be assured that these headphones are engineered with high-quality materials designed for long-lasting durability while remaining lightweight for comfort. We continue to work diligently to enhance our products based on your valuable input.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Fantastic headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and fit great. Just be wearing of sweating with them on. The noise canceling is amazing as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobR,

      We couldn't be happier to hear that you find the sound and fit great and that the noise canceling is amazing! We engineered the WH-1000XM6 headphones to deliver a truly immersive and premium audio experience, and we appreciate your feedback on these core features.

      We also appreciate you providing the helpful note regarding sweating while wearing them—that is useful information for other customers who plan to use them during rigorous activity.

      Enjoy the silence and the music!

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headphones. I like the new hinges, seems less likely to break than the older XMs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OluwaseyiS,

      That is excellent feedback! We are thrilled to hear you consider the WH-1000XM6 Headphones excellent and appreciate the improved design and durability of the new hinges. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I highly recommend this head set. Amazing sound quality! The best I have every had to enjoy music with! You will not be disappointed with these .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2013Harley,

      Thanks for sharing such a fantastic review of your WH-1000XM6 headphones. We're delighted to hear you're enjoying their outstanding sound quality and that they've made such a positive difference in your music-listening experience!

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Best Product vs Bose Quite Comfort Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, the noise cancellation is unmatchable. I have used Bose Quite Comfort Ultra too but this one is best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SomeNathChakraborty,

      Thank you for choosing Sony!

      We’re elated to hear that you’re enjoying the WH1000XM6 headphones and their unmatched noise cancellation. It’s rewarding to know they stand out as the best among the brands you’ve used. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great headphones

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio sounds really good and active noise cancellation is also pretty good too. Better hinges from the xm5 and solid build quality and case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, HanzalaZ!

      We are thrilled to hear that you’re enjoying the audio quality and active noise cancellation on the new WH-1000XM6. It’s also great to see that the updated hinge design and solid build quality are hitting the mark for you—we know how important durability is for a premium pair of headphones!

      We appreciate you sharing your experience and choosing Sony for your listening!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. They fit well and do the job I bought them for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdrianneC,

      We couldn't be happier to hear that you find the WH-1000XM6 to be a good product! We are thrilled that they fit well and are successfully meeting the needs you purchased them for. Thank you for your review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Excellent sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! Good quality of noise canceling. A little bit confuse to use the commands but after a few uses became easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarceloC,

      Thank you for choosing Sony!

      It brings us great joy to hear that you're experiencing excellent sound and good quality noise canceling with your WH-1000XM6 headphones! We appreciate your patience as you learned the controls and are glad they became easy to use after a few uses.

      Best regards,
      -Fred Sony_US