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Customer Ratings & Reviews

$459.99

Customer reviews

Rating 4.7 out of 5 stars with 949 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 949 reviews
  • Rated 5 out of 5 stars

    Sony XM6 deliver on all fronts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the Sony headphones for the last couple of months, including some long plane trips and the noise cancelation is excellent, comfortable, great battery life and good for phone calls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, ReinaldoA!

      We are so pleased to hear that your WH-1000XM6 headphones have been your trusted companion on long plane trips.

      It's wonderful to know that you are finding the noise cancellation excellent, the headphones comfortable, and the battery life great. We designed the XM6 series to excel in all those areas—especially for travelers and professionals—and we're glad they are performing so well for your phone calls, too!

      Thank you again for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and sound! Does not hurt my ear and long lasting battery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DRose,

      We are ecstatic to learn that you are enjoying the sound quality and comfort of your new headphones. We know how important a long-lasting battery and a comfortable fit are for all-day listening, so it is wonderful to hear that the WH-1000XM6 is meeting those needs perfectly.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Noice Cancelation and overall quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound and long battery life, and finally back to foldable design! And also case is great, with magnetic closing - very convenient. If you are travelling a lot on a plane - go get these headphones, you will thank yourself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oleg,

      Thank you so much for this amazing 5-star review! We are delighted to hear that you're loving your new WH-1000XM6 headphones. It's fantastic to know that you appreciate the return to the foldable design and the new magnetic case—we brought those features back based on customer feedback, so it's rewarding to hear that they are a hit. We also appreciate your praise for the fantastic sound and long battery life.

      Your strong recommendation for fellow travelers is the highest compliment we could receive. We hope the headphones make every flight and journey more enjoyable.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony XM6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent noise-canceling and sound quality is next level. Comfort is a plus and they are very portable with their new design

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AngleA,

      Thank you for choosing Sony!

      We're excited to hear that you are enjoying the WH1000XM6 headphones. It's wonderful to know that the noise-canceling and sound quality are delivering such a high level of performance. We’re also glad the comfort and new portable design are enhancing your overall experience. Your feedback motivates us to continue providing top-quality products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT! I never use headphones, but the XM6’s changed my stance on that. They are super light weight and you forget they are on. Super comfortable too!! Audio is it beat ive heard and even beats some of the more expensive studio grade ones ive tried.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jennifer, Thank you for the fantastic review! We are very happy to hear that the Sony - WH-1000XM6 headphones have completely changed your perspective on using them.

      It's wonderful to know that you're enjoying the comfort and lightweight design, and that the audio quality exceeds even more expensive studio-grade models you've tried. We put a lot of effort into making our headphones feel as good as they sound, and your feedback truly makes our day.

      We hope you continue to enjoy your listening experience for years to come!

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Best Sony's Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones and best in class. The transparency really surprised me on how good it is, truly feels like you're wearing nothing. Microphones are really good as well and pick up everything. Sound stage is full, battery life is exceptional and comfort is A1.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Antonio,

      Thank you for choosing Sony!

      We're very glad to hear that you find the WH1000XM6 to be outstanding and among the best in its class. The transparency feature is specifically designed to deliver an immersive experience, and we're excited to learn that it has surpassed your expectations. Additionally, it's fantastic to know that you value the quality of the microphones, the rich soundstage, and the impressive battery life. Comfort is a top priority for us, so it’s wonderful to know that you're enjoying that aspect as well!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best in-class ANC and more durable hinges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to the place my aging XM3 from Sony. The XM3 lasted me for over 3 years now and they are fantastic. The hinges on those headphones were cracking so I decided to replace them with these XM6. The noise cancellation on the new headphones is superior, the hinges are designed much better, and they are more comfortable on the ear. I especially like the adaptive noise canceling feature that adjusts the noise cancelation and ambient noise based on your surroundings. The Bluetooth connection is strong and you can connect to two sources at the same time. The included hard case is strong and durable for travel. The only negative about these headphones is the cost. Perhaps during Black Friday, they will go lower.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HSV13,

      Thank you for the fantastic 5-star review! We're really happy to hear that the WH-1000XM6 is an excellent upgrade for you. It's great that you're enjoying the superior noise cancellation, improved comfort, and better hinge design. We're glad you noticed these enhancements and that they're making a real difference in your experience.

      Thanks again for your continued loyalty to Sony!

      Best regards,
      Dominick Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and impressive noise cancelling. Very comfortable to wear for long periods, and the battery life easily lasts through the day. Highly recommend for music and calls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ViniciusS,

      We're delighted to hear that your Sony headphones are delivering excellent sound quality and such impressive noise cancelling! Thank you so much for sharing your stellar 5-star rating and highlighting how comfortable they feel even for long listening sessions. It's fantastic to know the battery life easily gets you through the day, whether you're enjoying music or making calls.

      Thank you for choosing Sony—wishing you a vibrant day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who hasn’t owned previous versions it’s hard to say if these are worth the upgrade, but as a first time user, these are perfect: great noise cancellation, comfortable for long periods, great battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Noah,

      Thank you for your 5-star review of the Sony - WH1000XM6! We're excited to hear that your first experience with our headphones has been such a positive one. With industry-leading noise cancellation, long-lasting comfort, and impressive battery life, they're designed to deliver an exceptional listening experience right from the start. We're so glad they've been the perfect fit for you!

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Amazing but Comfort Sacrifice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound. My M3's lasted me 8 years with daily use, im hoping to get the same wear and tear out of this pair. My only issue is that the ear cups are smaller than the previous M-generation? and I dont like it, I have quite small ears. But I think the bigger ear cups are roomy and looser for all day use. Granted, these stay better on my head when im upside down in the gym. But other than that, they're barely too small. Ill keep them for the sound, but comfort has sadly sadly gone down for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your detailed and honest feedback, Lily!

      We are absolutely thrilled to hear that you are enjoying the superb sound quality of your new WH-1000XM6 headphones! It’s also fantastic to know that your previous M3s lasted an impressive 8 years of daily use; that durability is exactly what we strive for, and we hope you get the same longevity from this pair.

      We truly appreciate you detailing your experience with the ear cup size. We understand that changes to comfort, especially for all-day use, are critical, and we regret that the smaller size compared to the M-generation has slightly reduced your comfort level, despite the improved stability during activities like at the gym. We value this specific feedback immensely and will pass it directly to our design team, as maximizing both comfort and stability is a constant goal.

      We are pleased you’ve decided to keep them for the excellent sound, and we thank you for bringing the comfort issue to our attention.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    double u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones! The sound quality is top-notch, with rich bass and crisp highs. Noise cancellation is phenomenal—blocks out almost everything. Super comfortable for long listening sessions, and the battery life is amazing. Easily the best wireless headphones I’ve ever owned!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience with the WH-1000XM6, nckz! We're happy to hear that you're enjoying the exceptional sound quality, immersive noise cancellation, and long-lasting comfort—these are exactly the features we strive to deliver. Knowing that the headphones have enhanced your listening sessions and exceeded your expectations means a lot to us. If you ever have feedback or questions in the future, we’re always here to help.
      Enjoy your new headphones and thanks for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Carlitoway

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones wireless i love the they fit the sound is perfect and easy to connect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanP,
      Thanks so much for taking the time to share your feedback on the WH-1000XM6 headphones!
      It brings us great joy to hear that they are one of the best wireless headphones you've experienced and that you love the fit, the perfect sound, and the easy connection process.

      Thank you for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are good and noise cancelling is great. Tried Sennheiser first but had issue that they kept disconnecting from my PC. No issue with these. Battery life is also great. I don’t charge for days. This is with gaming 2-3 hours a night.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arthur, thank you for sharing your amazing experience with us! It makes us really happy to hear that the noise cancelling, stable connection, and long battery life are all delivering a smooth experience, especially during those nightly gaming sessions. It's great to know you've found a reliable upgrade, and we hope they continue to perform just as flawlessly for you. Thank you for choosing Sony! Best regards, - Dominick Sony_US

  • Rated 5 out of 5 stars

    Ni e sound canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Light weight. Feel good comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidM,

      We are very glad to hear that you are finding the WH1000XM6 so comfortable and lightweight. Delivering awesome sound quality in a design that feels good for long-term wear is exactly what we aimed for with this model.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Xm6 1000% best headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and very clear audio and best for someone that wants a portable headphones And that have a excellent battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BradR,

      Thank you for choosing Sony!

      It brings us great joy to hear that you’re enjoying the amazing quality and clear audio of the WH1000XM6. We truly appreciate you highlighting its portability and excellent battery life—features we worked hard to perfect for your convenience. Thank you for sharing your experience and for choosing our headphones!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Fantastic sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality, easy fit, easy storage in carrying box

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, HaithamH!

      We are absolutely thrilled to hear that you are enjoying the WH-1000XM6 headphones! It's rewarding to know that you find the sound quality fantastic, the fit easy, and the carrying box convenient for storage.

      We appreciate you choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Totally worth it. So convenient with the case, and charge life is so good! I also love that they don’t fall off easily but it doesn’t squish my head they’re really comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AriaB!
      It brings us great joy to hear how much you’re liking your WH-1000XM6 headphones!
      The long battery life, snug fit and handy case definitely make things easier for everyday use. Plus, features like noise canceling and touch controls are designed to help you focus on what matters most: your music or calls, all with max comfort.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Comfortable with great ANC and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones provide excellent ANC and great sound. I recently used them on several long flights and they were comfortable. Battery life is excellent and the controls are easy to learn & use. Recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChiGuy,

      Thank you for sharing this wonderful review!

      We're thrilled to hear that the WH-1000XM6 headphones have provided such an excellent experience for you. It's great to know that the ANC, great sound, and excellent battery life made your long flights more comfortable—Your recommendation means a lot to us!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Excellent Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable and sound great. Allowing ambient noise actually amplifies background noise, but it helps to be able to hear yourself talk to not shout at people when using as a headset. They do an amazing job with background noise cancellation. To test my wife was yelling in the room near me and the people on the other end of a meetings call couldn’t hear her at all. However, rocking motions forward and back will result in the noise cancellation causing you to cut in and out. Normal movement is fine though. The magnetic carrying case is much nicer than the previous generations. I also appreciate the ability to feel the difference between the round power button and the oblong feature button. I’m not a fan of the touch controls on the right cup as sometimes they can be a little wonky, but they work way better than on my old XM4s. Overall I highly recommend these headphones and believe it would be hard to find a better pair when caring about sound quality and usage as a headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever purchased. Connects very easily to anything I've attempted to connect them with. Sound quality is great. The auto Noise Cancelling or Ambient depending on what you do is somewhat a game changer. Pretty cool pair of headphones. Pricey but you won't be disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review!

      We are so glad the WH-1000XM6 headphones are the best you've ever purchased. It's great to hear that the easy connectivity and "game-changing" Adaptive Sound Control—which automatically switches between Noise Cancelling and Ambient Sound based on your activity—are making such a positive impact on your listening.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global