Customer Ratings & Reviews

Hi Dragonlady221,

It is fantastic to know that you are finding the WH-1000XM6 to be both very comfortable and a source of excellent sound. We are thrilled that the new, refined headband design and the power of our HD Noise Canceling Processor QN3 are providing you with the premium experience we aimed for with this flagship model. Knowing that you are happy with your purchase is the best feedback we could receive.

We really appreciate you being part of the Sony family.

Regards,
Dominick

Hi MasonC, thanks for posting. We're glad that you're enjoying the WH1000XM6 at the gym thanks to their fit and comfort. We appreciate you choosing Sony. -Jenn

Hello HectorC,

Thank you for choosing Sony!

We couldn't be happier to hear that you regard the WH1000XM6 headphones as the best and that you are recommending our brand to your friends and family. Your trust and support mean a great deal to us, and we're honored to be part of your audio experience.

Best regards,
-Fred

Hi Dave,

We feel privileged to know that our headphones have earned the top spot for your son, especially when compared to other premium over-ear options!

It is fantastic to hear that a tech-savvy 17-year-old is finding the WH-1000XM6 to be the superior choice. We’ve worked tirelessly to refine our industry-leading noise cancellation and audio fidelity to ensure that every note is crisp and every distraction is silenced. Knowing that he’s enjoying a heightened level of immersion and comfort compared to his previous pair is the best compliment we could receive.

Thank you for choosing Sony!

Best regards,
Dominick

Thank you for the fantastic review, FranciscoA!

We are so thrilled to hear that the WH-1000XM6 is the best of the best for you! It’s the ultimate compliment to know you’d buy them all over again. We put a lot of work into the new Dual Processor system to make sure the noise cancellation and high-resolution audio are truly world-class, and it sounds like it’s paying off for your listening experience.

Thank you for being such an enthusiastic part of the Sony family!

Best regards,

Gus,
Sony Social Media Team

Hello Celsius,

Thank you for choosing Sony!

It’s fantastic to know that you find the WH1000XM6 worth the investment! We're delighted to hear that you're enjoying the exceptional sound quality and outstanding noise-canceling features. Thank you for sharing your positive experience with us!

Best regards,
-Fred

Hello AltTapestry, thanks for sharing your experience with the WH1000XM6!

It brings us great satisfaction to hear that you appreciate the advancements in technology and design that we've implemented in this model.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi SrinathP,

Thank you for your fantastic 5-star review! It makes us really happy to hear that you're so impressed with the Sony - WH1000XM6. We designed these headphones to set a new standard, combining our most advanced noise-canceling technology with a powerful and clear audio experience. It's great to know that you feel the sound quality is "too good," and that the noise cancellation is performing exactly as we intended. We appreciate you choosing Sony for your listening experience!

Regards,
Dominick

Hi RyzonM,

We are thrilled to hear that you're loving the noise cancellation and consider these the best headphones on the market!

Thanks for choosing Sony.

Best regards,
Eliab

Hi LazaraCV,

Thanks for the fantastic review!

We're thrilled to hear that you find the WH-1000XM6 headphones to be wonderful and worth the investment. It's especially rewarding to know that the ease of connection and everyday usability delivering the best listening experience!

Thanks for choosing Sony.

Sincerely,
Jenn | Sony North America.

Hi BrianM! Thank you for your feedback! It brings us great satisfaction to hear that you are impressed with the WH-1000XM6 headphones.
This model features exceptional sound quality, along with industry-leading noise cancellation technology to ensure an immersive listening experience.

Thanks for choosing Sony!
Best regards,
Estefany

Thank you for the feedback, vk3105!

We are happy to hear that the industry-leading noise cancellation and feature set are hitting the mark for you. We also appreciate your honest feedback regarding the cushioning. We designed the WH-1000XM6 with a wider headband and new soft, padded cushions to distribute weight, but we understand that comfort is very personal.

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi RulaA,

Thank you so much for the 5-star review! We're thrilled to hear that you love your Sony WH-1000XM6 headphones and are enjoying the amazing sound quality and noise cancellation. We're especially glad that the "pure clear" sound is standing out to you. That's a key feature of this model, which was co-created with world-renowned mastering audio engineers to deliver a truly studio-quality sound.

Thank you for choosing Sony!

Best regards,
Dominick

Hello NoelL,

Thank you for your fantastic review! We're so pleased to hear you're enjoying the amazing sound, noise cancellation, and transparency mode on your WH-1000XM6 headphones.

The Dual Noise Sensor technology is a key part of what makes the noise cancellation so effective. It uses two microphones on each earcup to capture ambient noise and process it for an even more immersive listening experience, allowing you to seamlessly switch between full quiet and a clear awareness of your surroundings.

Thanks for choosing Sony, and have a wonderful day!
DiegoV

Hi Zack,

We are happy to hear that the sound quality is good for your first pair of high-end headphones, but we sincerely apologize for the frustrating connectivity issues you are experiencing with the Sony app and the inconsistent Ambient Sound Mode. Since the app connection is unstable and Ambient Mode requires frequent re-connection, please ensure both the headphones and the Sony Headphone Connect app are updated to the latest versions, and then try performing an initialization (factory reset) on the headphones, as this often resolves communication bugs and restores full functionality.

Thanks for choosing Sony.

Best regards, Eliab

Hi SatheeshG,

We're so glad you're enjoying the industry-leading noise cancellation and clear sound quality of your WH-1000XM6! It’s great to know the battery life is keeping up with your listening needs.

Thanks for choosing Sony.

Best regards,

Eliab

Hello Joan,

Thank you for choosing Sony!

It’s rewarding to hear that you love the look and color of the WH-1000XM6! We’re delighted to know they are helping you study effectively in noisy environments. Thank you for sharing your positive experience!

Best regards,
-Fred

Thank you for your review, EduardoR! We're thrilled to hear that your WH-1000XM6 headphones are great for work and that you're happy with the mic's performance. We designed these headphones to be a versatile companion for both music and professional calls, and it's wonderful to know they are meeting your needs. Thank you for choosing Sony! Best regards, Gus, Sony Social Media Team.