Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$428.00
Save $30
The comparable value is $458.00

Customer reviews

Rating 4.7 out of 5 stars with 1103 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,103 reviews
  • Rated 5 out of 5 stars

    Noise cancelling is outstanding

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation is outstanding — I can’t hear anything around me when these are on. Sound quality is rich and balanced. Comfortable for long sessions too. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrandonS!
      Thanks so much for sharing your experience with the WH-1000XM6!
      We are thrilled to hear that you’re loving the noise cancellation and sound quality.

      The WH-1000XM6 is designed to immerse you in your music with industry leading noise cancellation, crystal clear audio, and all day comfort, perfect for long listening sessions.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noice cancellation

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these on a plane. Took them off mid flight and didn’t even realize there was a crying baby next to me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonnyG
      Thank you for sharing your experience with the WH-1000XM6 headphones! We are immensely pleased to hear that our noise canceling worked so well for you on your flight.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and bass and everything is better, but what stood out to me the most of the fact that I could charge and use it at the same time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yancy,

      It brings us great joy to hear that the sound, bass, and overall experience of the Sony WH-1000XM6 are better than ever! We are especially thrilled that the ability to charge and use them simultaneously is such a beneficial feature for you. Thank you for sharing this fantastic 5-star feedback and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are incredible! I love the sound quality, noise cancelation, and aesthetic!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the incredible review, Paul!

      We are thrilled to hear that the WH-1000XM6 is hitting all the high notes for you! It’s wonderful to know that you’re loving the combination of our latest sound quality and industry-leading noise cancellation. We put a lot of thought into the premium aesthetic as well, so we're glad to hear the design is resonating with you!

      It’s great to know that these are delivering the immersive experience you were looking for. Thank you for choosing Sony and for sharing your excitement!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Perfect Present for the Hubby!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my husband’s birthday since he travels frequently for work, and he absolutely loves using them on the plane instead of his AirPods! I'm so grateful for the fantastic financing options, which made this gift even more special.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MicheleLeung,

      We are thrilled to hear that your husband is enjoying his new WH-1000XM6 and that they have become his go-to companion for those frequent work flights. It is wonderful to know that our noise-canceling technology is making his travel experience more enjoyable!

      Thank you for choosing Sony to celebrate such a special occasion and for welcoming us into your family's travel routine.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Amazing Features! Poor Comfort...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones for airplane rides. The noise cancellation and sound quality is amazing. I love how they seemlessly connect to 2 devices at the same time. It automatically switches to the device is playing audio. The problem I have with this product is comfort. The headband applies too much pressure on top of my head and around my ears. It gave me a headache about 30 minutes into a flight. I do have the old XM2 headphones and the XM2 is more comfortable than these XM6. I will be returning these.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, EdwardLee.

      We are glad to hear you enjoyed the noise cancellation and seamless switching, but we are truly sorry to hear the WH-1000XM6 caused you discomfort. We aim for a perfect balance of performance and comfort, and we regret that the fit didn't work out for you as well as your previous XM2s did.

      Your feedback regarding the headband pressure is very valuable to our design team. We appreciate your long-term loyalty to Sony and hope we can find a better fit for you in the future.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the feel and sound is great! Only thing I don’t like is the earcups. Not enough cushion and looks cheap, along with it not being able to get wet. Besides that I think the price should have been $100 less due to those

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of these headphones have amazing and rich quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Santiago,

      Thank you for choosing Sony!

      We're honored to hear that the WH1000XM6 headphones deliver amazing and rich sound quality. Your appreciation inspires us to keep pushing the boundaries of audio excellence for an immersive listening experience.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony - WH-1000XM6- Noise Canceling great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purpose of the purchase was to have headphones that could block out my surroundings and allow me to create an appropriate environment for studying, without the distraction of nearby conversations. These headphones do exactly that. I am still getting used to the level of silence they produce, but I believe they do fulfill their purpose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulissaG!
      Thanks for sharing your experience! It is truly wonderful to know that your WH-1000XM6 headphones are helping you create that perfect, quiet space for your studies. It’s great to hear they are providing the silence you need to stay focused.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Awesome headphones!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble deciding what headphones to get, and I am so happy with my choice. The noise cancelling is excellent as well as the sound quality. They also fit my tiny head without falling off constantly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JulieF!

      We are absolutely thrilled to hear that you’re so happy with your choice. It’s wonderful to know that the noise canceling and sound quality are hitting the mark for you, but we’re especially pleased that the WH-1000XM6 provides such a secure and comfortable fit! We design our headbands to be adjustable for all sizes, so it’s great to hear they’re staying put through your listening sessions. Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best over ear noise canceling headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iteration of noise canceling headphones Sony has released to date.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ethan!
      Thanks so much for sharing your thoughts with us.
      We are thrilled to hear that you’re loving the WH-1000XM6 and consider them our best noise canceling headphones yet.

      Thank you for putting your trust in Sony and happy 2026!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good sound quality and about the noise cancellation, that thing is amazing. Thank you so much for this!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SageSal,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you’re enjoying the excellent sound quality and impressive noise cancellation of the WH-1000XM6 headphones. It means a lot to us to know our product is making a positive difference in your listening experience. Thank you for your kind words!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony wh1000xm6

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent. Cushions cause pressure and pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to setup and use. I love the color. I love the multiple device connection. Not having to disconnect from one device ti connect to another is a small but good feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlessaW,

      We could not be more pleased to hear that the WH-1000XM6 is providing such a comfortable and user-friendly experience for you! It is fantastic that you are enjoying the new color and finding the multipoint connection so useful; we designed that feature specifically to remove the friction of switching between your phone, laptop, or tablet. Knowing that these small but impactful details are making your daily listening more seamless is exactly what we strive for.

      Thank you for choosing Sony to be your companion for premium audio.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive... But the best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch sound and immersion. The scene setting is perfect for pulling up to the gym and getting started. High quality!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Dironb!

      We are absolutely thrilled to hear how much you are enjoying the WH-1000XM6 headphones! It’s incredibly rewarding to know that you are experiencing "Top notch sound and immersion" and that the quality is living up to your expectations. We especially appreciate you highlighting how the scene setting creates the perfect focused environment for "pulling up to the gym and getting started." That seamless, high-quality transition from the outside world to your workout is exactly what we strive for!

      Thank you again for choosing Sony to elevate your daily routine!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    mild concern about hinge stability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product. sound quality is top tier. the only thing im concerned about is the durability of the hinges on the headphones. looking forward to getting a good use of this product :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lsiv!
      Thanks so much for taking the time to share your feedback on the WH-1000XM6 headphones.
      It is great to hear that you love the sound quality.

      We also really appreciate your note about the hinge durability. We understand this is a key concern and we want to assure you that our engineering team is constantly using customer feedback like yours to keep improving the design and materials in our products to deliver the best quality possible.

      We're glad you chose Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Portability, Sound quality
    Best Buy Employee

    Rated 1 out of 5 stars

    Extremely uncomfortable/ headband snapped.

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality, big upgrade from the xm5 noise cancellation is absolutely amazing. The fact that they can fold again. Sososo good. The case is beautiful. They are however awful to wear. The earcups are teeny tiny, and have protrusions inside them that can actually touch your ear if you have larger ears. The foam on the earculs is extremely thin as well, which helps with heat but not with comfort. The main issue with comfort though is the top headband. It literally doesnt feel like it has foam in it at all, i couldnt wear these headphones for more than like five minutes without them actually hurting. I took them off once and the hadband snapped up. I was able to snap it back in place , which was crazy to me, but from them oj it made a creaking sound. I returned these and went back to my xm5. The sound quality and anc upgrade isnt worth nkt bejng able to wear them. My advice is to go into the store and try them on. Spend some time wearing them at the display. See if they hurt your head.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rikku, we're genuinely sorry that the Sony WH-1000XM6 headphones did not provide the comfort you required, despite the significant enhancements in sound quality, active noise cancellation (ANC), and the reintroduction of the foldable design. We understand that the small earcups, thin earcup foam, and particularly the discomfort from the headband made them unwearable for long-term use for you.

      Your detailed feedback, including the issue with the headband snapping and creaking, is extremely valuable. We genuinely appreciate you taking the time to experience the product and provide such a thorough review. Your insights, especially the recommendation for potential customers to try them on in-store are crucial, and we'll definitely share your feedback with our development team for future improvements. We're happy you returned to the WH1000XM5 and are still enjoying the magnificent sound. Thank you for considering Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise reduction is second to none, I love the quality of sound it produces.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerenceT,

      We couldn't be happier to hear that the noise reduction on your new headphones is proving to be second to none for you! It is fantastic to know that you are loving the high-quality sound they produce. This model utilizes our most advanced noise-canceling technology and a refined driver unit to ensure that your music remains crystal clear and entirely uninterrupted, no matter your environment.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, light build, and comfy! The noise canceling works well and I really like where you can cup one side to listen to someone talking to you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mian,

      It is great to hear that you are enjoying the lightweight design and comfort of your WH-1000XM6. We are especially glad that the Quick Attention mode—allowing you to easily chat by cupping the ear cup—is making your listening experience more convenient.

      We really appreciate you being part of the Sony family!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Amazing Upgrades

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty big upgrade from the M5. For starters and my favorite is the color! Such an awesome metallic blue. The sound quality and noise cancellation are a major upgrade as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SimplyZach,

      It’s rewarding to hear that you are enjoying the major upgrades on your new WH-1000XM6! We are especially happy that the new metallic blue finish caught your eye and that the enhancements to our industry-leading noise cancellation and sound quality are making a noticeable difference in your daily listening.

      Thank you for trusting Sony to provide your premium audio experience!

      Best regards,
      Dominick Sony_US