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Customer reviews

Rating 4.7 out of 5 stars with 1103 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,103 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound! Good quality of noise canceling. A little bit confuse to use the commands but after a few uses became easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarceloC,

      Thank you for choosing Sony!

      It brings us great joy to hear that you're experiencing excellent sound and good quality noise canceling with your WH-1000XM6 headphones! We appreciate your patience as you learned the controls and are glad they became easy to use after a few uses.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerful New Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are amazing! I upgraded from the WH1000XM3s and I am so happy with my purchase. The sound quality out of the box was perfection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MorganW!
      Thank you for your feedback! It is fantastic to know that you are pleased with your upgrade to the WH-1000XM6 headphones. We are delighted to hear that the sound quality has exceeded your expectations right from the start.
      With features like industry-leading noise cancellation and an impressive battery life, these headphones are designed to elevate your listening experience even further.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Sony over ears by far

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound absolutely AMAZING I am seriously impressed with there inovation with each iteration of the series.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bloooooooberri!
      Thanks so much for the review! We are excited to hear that you are seriously impressed with the innovation and amazing sound of your WH-1000XM6.

      These headphones feature our latest HD Noise Canceling Processor, which creates a quiet space even in the loudest environments. They also include Precise Voice Pickup technology for crystal clear calls and 360 Reality Audio to make your music feel like a live concert experience.

      We really appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headphones. I like the new hinges, seems less likely to break than the older XMs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OluwaseyiS,

      That is excellent feedback! We are thrilled to hear you consider the WH-1000XM6 Headphones excellent and appreciate the improved design and durability of the new hinges. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Noise Cancelation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from bose quiet comfort. Took this model to get those off my head xo

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kendra!
      Thanks for the feedback! It brings us great satisfaction to hear that you made the switch to the WH-1000XM6 and are happy with your new choice.

      These headphones use smart technology to block out background noise so you can focus on your music. They are designed to be lightweight and comfortable for long trips, and the touch controls make it easy to change songs with just a quick tap.

      It’s a pleasure having you as a Sony customer!
      Best regards,
      Estefany Sony_US

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More AI and not very loud, really good with sweat, doesn’t slip, but has gaps.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shay,

      We’re glad to hear you’re finding the WH-1000XM6 to be a stable and secure fit! To address the volume levels, we recommend checking the "Sound" tab in the Sony | Sound Connect app to ensure the "Volume Liaison" or safety limiters aren't capping your output, and you can also use the equalizer to boost specific frequencies to your liking. Regarding the "gaps" in the ear cups and sweat exposure, please note that these headphones are not officially IP-rated for water or sweat resistance; we recommend wiping them down after use and ensuring a snug headband adjustment to maintain the best acoustic seal for the noise canceling to function optimally.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great. Love the noice cancelling and sound equalizer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the positive feedback, KevinH!

      We are delighted to hear that you find the WH-1000XM6 headphones Very great! It is wonderful that you love the noise cancelling and the control you have over your listening experience with the sound equalizer.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality and features with top sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality and top notch noise cancelling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JameelK,

      We are thrilled to hear you’re enjoying the sound quality and noise cancellation of your new WH-1000XM6! It’s great to know that the improvements made to our flagship series, including the new QN3 processor and expanded microphone array, are providing the top-notch experience you expected. The Midnight Blue is a personal favorite for its sleek look, and we’re glad it’s hitting the mark for you. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever! Battery is amazing and the sound quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LuisM,

      Thank you for choosing Sony!

      We're elated to hear that you are enjoying the WH-1000XM6 headphones. The exceptional battery life and sound quality are features we take great pride in, and it’s wonderful to know they are delivering a great experience for you. Your feedback truly motivates us to keep enhancing our products for listeners like you.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Fire Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good headphones. I would definitely recommend to anyone looking for an amazing sound experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic recommendation, ZACHP!

      We’re so glad to hear you’re having an amazing sound experience with the WH-1000XM6. It’s great to know they’ve hit the mark for you!

      Thank you for choosing Sony!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony XM6’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insanely good quality very high end headphones stays on your head while moving ANC makes it so you can not hear anything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MosesL!
      It is fantastic to know that you feel the WH-1000XM6 headphones are so high-end. We're really glad you feel confident moving around with them on, and that the Noise Cancelling is doing such a great job of letting you disappear into your audio.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    XM3 to XM6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it’s a Sony XM and I just upgraded from xm 3 to xm 6. My old one served me faithfully for years and it was no brainer to get this one. So far it’s been worth the upgrade. With BestBuy I managed to trade my old one in for some credit and I like that even after so many years of use I got credit for it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MalakaC,
      Thank you for sharing your experience with us! We are excited to hear that your upgrade to the WH-1000XM6 has been worth it so far. It’s wonderful to know your previous pair served you well for so many years.

      Thank you for being a loyal Sony fan!
      Best regards and a Happy New Year to you,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome pair of head phones. B I have been waiting for these for a long time amd finally they came out. The noise cancelling is great and the audio is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DisplayName,

      Thank you for choosing Sony!

      We’re thrilled to hear that you’re enjoying your new WH-1000XM6 headphones and that the noise cancelling and audio quality have exceeded your expectations. It’s great to know the wait was worth it, and we’re glad you’re part of the Sony family.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good sound quality, love the noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KatelynnM,

      We are beyond pleased to hear that you love the noise cancellation feature and are enjoying the overall high sound quality of your Sony WH-1000XM6 headphones. We strive to deliver industry-leading audio and quiet, and your feedback is greatly valued!

      Thank you for choosing Sony. Enjoy your music and quiet moments!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-1000XM6 headphones are seriously the best. They're a lifesaver on flights and perfect for when I just want some quiet at home. The sound is killer, too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyB, thanks for the 5-star review! We're so glad to hear you're loving your Sony WH-1000XM6 headphones! It's fantastic to know they've become your go-to for everything from long flights to finding a little peace and quiet at home. We designed them to deliver top-notch noise cancellation and amazing sound quality, so your feedback is music to our ears. Thanks for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars, this device is the best sound cancelling headphones available

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoelC,

      We could not be more pleased to hear your fantastic five-star feedback!

      We appreciate you calling the WH-1000XM6 the best noise-cancelling headphones available. Our engineers worked tirelessly to deliver industry-leading Active Noise Cancellation (ANC), and it is wonderful to know that this feature truly stands out for you.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Awesome upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise reduction and sound is top tier. Pads are a lil hard need to soften up. Great upgrade to 6 yr old model. Had tried the Bose Ultras and ANC is alot better but not the fit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Unsure!

      We're thrilled that the WH-1000XM6 is hitting that "top-tier" mark for you and outperforming the competition in noise reduction. It’s great to hear they were a worthy upgrade after six years!

      Regarding the earpads, they do tend to soften up and conform to your fit after a week or two of regular use. We appreciate the feedback on the fit as well, as we're always looking to balance world-class ANC with long-term comfort.

      Thanks for choosing Sony for your upgrade!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Amazing if your ears are small enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ANC is second to none. There is zero doubt about that. However, if you have slightly larger ears, these may be uncomfortable for you. There are multiple mic's inside the earcup that my ears pressed against making the headphones extremely uncomfortable to wear after only a few minutes. I hate to admit it but I returned them and went with the Bose QC Ultra 2 only because of the larger ear opening. The Bose ANC is not as good as the Sony, but I can ACTUALLY WEAR THEM.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JJ85,

      We appreciate you taking the time to share such detailed and honest feedback, even though the WH-1000XM6 headphones were not the right fit for you personally. We are delighted you found the Active Noise Cancellation (ANC) to be second to none, as we constantly strive for industry-leading performance in that area. However, we sincerely regret that the earcup size caused discomfort due to pressure on the internal microphones. We take comfort issues seriously and will pass this specific note regarding larger ears and internal mic placement directly to our design and engineering teams for future product development.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Cons mentioned:
    Heat dissipation

    Rated 3 out of 5 stars

    The word for me is disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when I saw that the M6 available. From reading and watching reviews everybody was saying oh yeah it's wonderful. 1. Well, the earcup did not fit my ears couldn't get it comfortable fit nor could I get the upper part quit to fit. Oh, it would go on my head and my ears, but I had to keep wiggling them, couldn't get comfortable. Oh and they also became warm/Hot. 2. The app was not intuitive. I never could get them adjusted for sound the way I like to hear it. Very disappointed. 3. I returned them!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryM,
      Thanks for reaching out and sharing your honest feedback with us. We're truly sorry to hear that the WH-1000XM6 headphones weren't the right fit for you. It sounds like you had a really frustrating experience with the comfort and the app and we sincerely apologize for that.

      It's clear how much thought you put into your purchase and it's disappointing when a product doesn't live up to the excitement. We really appreciate you taking the time to share these specific points about the earcups, the fit and the app. This kind of direct feedback is incredibly valuable and helps our team understand what we can improve on for the future.

      Thanks for considering Sony. We hope to have another opportunity to serve you in the future.
      Sincerely,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the XM5, and by God, these headphones just got so much better! From the feel to the turning availability to the sound, these are amazing headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LuisR,

      Thank you for choosing Sony!

      We're excited to learn that you've upgraded from the WH-1000XM5 to the WH-1000XM6 and are loving the enhancements! It's wonderful to hear that you value the improved comfort, functionality, and sound quality. Your feedback is invaluable to us, and we hope you continue to enjoy an exceptional listening experience!

      Best regards,
      -Fred Sony_US